Hallmark Crown Hotel

Hotels
8 (5390 reviews)
170 Jalan Parameswara , Melaka , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Noisy at night
Cleanliness issues

Categories

Cleanliness
7.14
The carpet in some areas smelled not good and the room was noted as needing better vacuuming.
Service
9.61
Staff was accommodating and responded quickly to complaints, reflecting a high level of service.
Location
8.65
In an ok position to get to the main attractions.
Room Quality
7.1
Some rooms were described as cramped and needing updates; the bed was noted as uncomfortable.
Amenities
7.13
Some amenities like the swimming pool need maintenance, with broken tiles reported.
Value for Money
8.09
Generally considered budget-friendly but noted as overpriced for the condition.
Food and Beverage
8.14
Breakfast had a variety but was repetitive after a few days; some food was rated as lacking taste.
Overall Experience
8.11
Overall considered a good stay with some positive experiences and some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:58

Property Description

Convenient Location
Hallmark Crown Hotel is ideally situated within walking distance to popular shopping destinations and a short drive to famous attractions like Melaka River and Jonker Street.

Modern Amenities
Enjoy comfortable stays in our air-conditioned rooms equipped with essential facilities such as flat-screen TVs, electric kettles, and personal safes. Some rooms even feature relaxing bathtub facilities.

Exceptional Services
Experience top-notch service with our 24-hour reception staff ready to assist with any needs, from luggage storage to laundry services. Indulge in delicious meals at Hallmark Crown Cafe or opt for convenient room service during your stay.

Ready to experience a delightful stay with us? Book your stay at Hallmark Crown Hotel now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All bookings are subjected to a MYR 2 Heritage Tax per room per day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5390 reviews
Cleanliness: 7.14
Service: 9.61
Location: 8.65
Room Quality: 7.1
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
E
Elodie • family_with_children • fr
6
Pros:

Chambre très grande, bien équipée (douche et une baignoire), piscine, bon emplacement,

Cons:

Dysfonctionnement de la climatisation (trop froid), petit déjeuner moyen.

2026-05-02 • via Nuitee
I
irwanizam • couple • my
10
2026-05-02 • via Nuitee
A
aishah • couple • my
9
2026-05-01 • via Nuitee
A
Aisyahnazam • solo_traveller • my
10
2026-05-01 • via Nuitee
U
umi • family_with_children • my
10
2026-05-01 • via Nuitee
B
Beng Gaik • extended_group • my
10
2026-04-30 • via Nuitee
T
Thaleb • family_with_children • fr
8
2026-04-28 • via Nuitee
S
Siew • extended_group • my
6
2026-04-27 • via Nuitee
Y
Yasmin • extended_group • my
10
comfy and affordable stay. Bath tub and amenities were great.
Pros:

clean and comfortable

Cons:

limited parking and the fridge was broken.

2026-04-27 • via Nuitee
W
wan • family_with_children • my
9
Pros:

Breakfast nice...not bad...all food likely..staff friendly..

2026-04-27 • via Nuitee
M
Mayil Velan • family_with_children • sg
5
Overall is not a pleasant stay.
Pros:

I can't say what i like, only thing i can say need alots of improvement in overall facilities and on the breakfast are needed. Management should open a resturant with multiculture foods available and a standard Gym that make a standout

Cons:

The service quality is very poor need to improve alot. TV Channel there is no much asian movies or western movies are avaliable. Installing a Cable TV should be better. Breakfast need to improve on variety lot. Should make change each day.
***Important*** No proper walking path way for traveller to access to the hotel. Should Improve in all direction that able to access to the hotel or else indanger others

2026-04-27 • via Nuitee
N
norsyahida • couple • my
10
2026-04-26 • via Nuitee
N
nur suhaila • family_with_children • my
8
2026-04-25 • via Nuitee
M
mohd safberry • couple • my
7
Cons:

toilet bersih tapi berbau,mungkin dari saluran air.
bau yg sangat tidak selesa

2026-04-25 • via Nuitee
M
mohd ridzwan jaswant • family_with_children • my
1
Pros:

Not my request

Cons:

Not my Disable needs

2026-04-24 • via Nuitee
T
theepa • solo_traveller • my
10
Pros:

Cleaning

Cons:

Good

2026-04-24 • via Nuitee
Q
Qaqa Ahmad • extended_group • my
10
2026-04-24 • via Nuitee
A
ADILA • couple • my
9
9/10 🌟🌟🌟🌟🌟
Pros:

Good for money, easy to access town, but take long time to make the room cool.... huhuhu

2026-04-24 • via Nuitee
M
mohd safberry • couple • my
10
2026-04-23 • via Nuitee
K
KC • solo_traveller • my
7
2026-04-22 • via Nuitee