Hallmark Crown Hotel

Hotels
8 (5247 reviews)
170 Jalan Parameswara , Melaka , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Noisy at night
Cleanliness issues

Categories

Cleanliness
7.14
The carpet in some areas smelled not good and the room was noted as needing better vacuuming.
Service
9.61
Staff was accommodating and responded quickly to complaints, reflecting a high level of service.
Location
8.65
In an ok position to get to the main attractions.
Room Quality
7.1
Some rooms were described as cramped and needing updates; the bed was noted as uncomfortable.
Amenities
7.13
Some amenities like the swimming pool need maintenance, with broken tiles reported.
Value for Money
8.09
Generally considered budget-friendly but noted as overpriced for the condition.
Food and Beverage
8.14
Breakfast had a variety but was repetitive after a few days; some food was rated as lacking taste.
Overall Experience
8.11
Overall considered a good stay with some positive experiences and some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:58

Property Description

Convenient Location
Hallmark Crown Hotel is ideally situated within walking distance to popular shopping destinations and a short drive to famous attractions like Melaka River and Jonker Street.

Modern Amenities
Enjoy comfortable stays in our air-conditioned rooms equipped with essential facilities such as flat-screen TVs, electric kettles, and personal safes. Some rooms even feature relaxing bathtub facilities.

Exceptional Services
Experience top-notch service with our 24-hour reception staff ready to assist with any needs, from luggage storage to laundry services. Indulge in delicious meals at Hallmark Crown Cafe or opt for convenient room service during your stay.

Ready to experience a delightful stay with us? Book your stay at Hallmark Crown Hotel now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. All bookings are subjected to a MYR 2 Heritage Tax per room per day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5247 reviews
Cleanliness: 7.14
Service: 9.61
Location: 8.65
Room Quality: 7.1
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
S
Shaheed family_with_children au
5
2026-04-04 via Nuitee
J
jyh leong family_with_children my
10
Pros:

全部

Cons:

没有

2026-04-03 via Nuitee
K
khalidah couple my
9
2026-04-02 via Nuitee
A
azizi family_with_children my
6
2026-04-02 via Nuitee
R
Ridariyani family_with_children my
9
2026-04-02 via Nuitee
N
Norliza family_with_children my
9
Pros:

Terbaik👍👍

2026-04-01 via Nuitee
Y
Yohan couple fr
10
2026-04-01 via Nuitee
N
Najmi Ahmad family_with_children my
7
Pros:

Staff respond cepat

Cons:

Aircond tak sejuk sangat. letak temperature 18 tapi aircond rasa mcm 25.

2026-03-31 via Nuitee
C
chan kok family_with_children my
8
2026-03-31 via Nuitee
M
Mohd Azrai couple my
10
2026-03-31 via Nuitee
A
Abdul Razak family_with_children my
9
2026-03-30 via Nuitee
S
Shiamala couple my
9
Worth for money
Pros:

Clean, spacious amd worth for money

Cons:

Overall everything satisfied

2026-03-30 via Nuitee
V
Vinodhini family_with_children my
10
2026-03-30 via Nuitee
M
mohamed family_with_children fr
8
Bon rapport qualité-prix mais coin piscine à revoir
Pros:

Chambre propre et confortable et bon emplacement de l' hôtel si vous aimez marcher tous et à plus au moins 15 mm.

Cons:

Les parties communes sont mal entretenues ainsi que le coin piscines qui pourrait être refait et mieux aménagé. Dommage

2026-03-29 via Nuitee
M
MOHD AIDIL family_with_children my
10
2026-03-29 via Nuitee
A
ASWAD family_with_children my
10
Pros:

Bilik yang bersih Dan complete semua ada, staff baik semua,xlokek senyuman, servis yg baik🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Cons:

Maybe boleh besarkan swimming pool 🙏😅

2026-03-29 via Nuitee
R
Roszaidi family_with_children my
7
2026-03-29 via Nuitee
J
Jassuvinder family_with_children my
8
2026-03-29 via Nuitee
A
anis natasha family_with_children my
2
Pros:

Please manage your staff properly no one assist to carry laugage trolley to assist to the room staff say sorry cannot help only one person and i feel verry bad with the staff almost 30 to 45 miniute waiting at lobby for check in dont have any staff assist for checkin .

2026-03-28 via Nuitee
M
May couple my
8
2026-03-28 via Nuitee