Hotel Kikunoya

Hotels
Independent
8.8 (117 reviews)
335 Miyajimacho, Hatsukaichi, Hiroshima-ken, 739-0523 , Hatsukaichi , JP

Facilities

Free WiFi
Garden
Luggage storage
Karaoke
Designated smoking area
Safe-deposit box at front desk
Tours/ticket assistance
Parking (limited spaces)
Free self parking
Water dispenser

Review Highlights

Pros:
Nice and clean hotel
Great location with sea view
Friendly and accommodating staff
Cons:
Bathroom space around the sink was small
Unwanted fish dishes instead of beef

Categories

Cleanliness
8.7
The hotel is very nice and clean.
Service
9.2
The staff was nice and picked us up at the ferry, they also drove us back to the ferry dock after check-out.
Location
9.2
The hotel is well located on top of a hill with a nice view of the sea.
Room Quality
8.7
We got a large nice room with a beautiful view of the torii gate.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.2
We ordered a kinsai dinner with delicious wagyu beef but only received fish dishes.
Overall Experience
9
We will be happy to return to the hotel and definitely recommend it!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:09

Property Description

Discover the charm of Hotel Kikunoya, perfectly nestled in the heart of Itsukushima, just steps away from breathtaking natural landscapes and cultural gems!

Recreation and Relaxation
Unwind with our exciting karaoke sessions or soak in the serene views from our tranquil garden. The perfect spots for evening relaxation await you!

Comfort and Convenience
Our 24 well-appointed guestrooms feature refrigerators, flat-screen televisions, and complimentary Wi-Fi to keep you connected while enjoying your favorite entertainment.

Delicious Dining and Amenities
Savor mouth-watering meals at our delightful restaurant or sip your favorite drink at the lounge bar. Plus, with free self-parking and thoughtful amenities like luggage storage and a water dispenser, your stay is assured to be hassle-free!

Book your stay at Hotel Kikunoya today and indulge in an unforgettable experience!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HIJ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

8.8
Based on 117 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
S
Synne83 Family
10
Beautiful hotel
Pros:

We stayed one night at this hotel. The hotel is very nice and clean and is located on top of a hill. It is very well located with a nice view of the sea. We got a large nice room with a beautiful view of the torii gate. We chose a Japanese room because we wanted a Japanese experience. The room was neat and clean, but I wish the bathroom was a little bigger (a little small space around the sink for toiletries). The staff was nice and picked us up at the ferry, they also drove us back to the ferry dock after check-out. There is a path behind the hotel, recommend a walk around the area. We had ordered a kinsai dinner with delicious wagyu beef, but unfortunately only got fish dishes. The food was beautifully presented and looked delicious, but unfortunately I am not that fond of seafood so we were perhaps a bit picky eaters. I think those who like seafood, fish, shrimp and snails will be very satisfied! We will be happy to return to the hotel and definitely recommend it!

2025-08-03 via Tripadvisor
A
arianem445 Solo travel
6
Very Japanese
Pros:

Our Dutch travel agent booked this hotel for us (mother and daughter) for 2 nights.
If you like Japanese roomstyle and Japanese food ( also for breakfast) it might be fine. For breakfast you get a tray already prepared with japanese breakfast. You can take bread , sweetened joghurt and coffee in paper cups from the "buffet".

We informed the front desk staff 2 hours before dinner that we do not eat meat.
We were really surprised by his reaction, clearly annoyed, even for European standards not a reaction you would expect being a guest in a hotel!

To mention something positive: it is clean, our room was big.

However we would choose another hotel, also because we are not really fond of the Japanese kitchen, certainly not for breakfast.

2024-10-21 via Tripadvisor
F
fabriziogJ3845VF Family
10
Amazing stay
Pros:

We chose Kikunoya Hotel for our Japanese style room experience during our Japan trip. It was a good choice. We really enjoyed our drink in the nice footbath outside garden, we booked the "Ocean view" room which was quite expensive but it was really worth it. We also had the typical J dinner and it was really delicious even if I would say not entirely suitable for children and teenagers. But I have to say the staff were very responsive to our food allergies - much appreciated.

2023-07-24 via Tripadvisor
A
alexvgau NONE us
10
Japanese room and gourmet dinner
Pros:

We stayed in a Japanese-style room, which means sitting on the floor at a table during the day. While you're at dinner, the staff comes and lays out a futon mattress for sleeping. If you don't like sitting on the floor they have regular rooms too.

The included dinner was exceptional, with several courses. Supposedly if you book on their website you can pay more to get dinner served in your room; we used a 3rd party booking service and dinner was in the restaurant. When considering the value of this place, consider that your rate may include an amazing dinner.

I didn't use the baths so I cannot comment there.

One of main advantages of spending the night at Miyajima is that you have more time to see the "floating" gate in different tidal conditions. You could also use the extra time for a long hike to the top of the mountain.

2023-04-19 via Tripadvisor
K
karimz514 NONE de
10
very good
Pros:

I arrived late on my arrival day and the staff told me they are closing the door 24.00 pm. It was quite a walk from the ferry terminal to the hotel (i guess about 20 min. walk with my luggage). Later i found out they have a free shuttle service -.- .
Anyway staff at the reception and in the dining room were very nice and the room was ok. Everything clean as expected and a small Miyajima souvenir are waiting to be eaten^^.
The bath area was small and good, as was the air in general on that island.
After chek in you get a yukata and the key to your room.

One thing i felt sorry about; Staff worked until 24.00pm, just to start working again at 5 a.m. .Thats not ok.
As a result, an email i send earlier about changing my room was overseen. I am not mad about it, since i arrived late anyway. But for gods sake,let the staff at least get some rest between the shifts lol.

2022-11-29 via Tripadvisor
V
Verified traveler family_with_children
10
Pros:

一泊朝食付きでお願いしました。コロナ禍のトップシーズンでもない時期でしたので、フェリー乗り場でも宮島島内でもお夕飯の食べれるところがありませんでした。そんな中、地元の方が行かれるお店を探して、予約をしてくださりました。フェリー到着に合わせて、お迎えに来てくださったり、チェックアウト後にも荷物を預かってくださり、希望時間に桟橋まで運んで下さったり、本当に親切にしてくださりました。鳥居の改修工事が終わったら、またお世話になりに参ります!

2021-07-21 via Nuitee
M
Masato
8
Pros:

厳島神社まで徒歩3-5分くらいです。早朝の朝ご飯前ですと、誰もいない厳島神社を参拝できると思いますよ。
洋室のシングルに泊まりましたが、特に不便はありませんでした。
スタッフの方は外国の方でしたが、フレンドリーな接客でした。

2020-07-26 via Nuitee
N
NARITOMO
6
フロントの対応が人によってちがう
Pros:

チェックアウト時にフロントの方に、この辺で厳島神社以外で観光できるところ教えていただけないですか?ときくと、ない、どこも一緒。と言って教えてくれなかった。チェックインの時はすごく親切な方達だっただけに、とても残念な気持ちになった。

2020-03-22 via Nuitee
S
Sakaguchi
6
Pros:

港に着いたら車で迎えに来てくれました。
荷物が多い場合はたすかりますね

2020-03-01 via Nuitee
K
ky family
8
Pros:

お部屋をグレードアップしてくれました。

2019-12-08 via Nuitee
J
joebbb NONE
10
Small, convenient and great service
Pros:

Small hotel with good location - walk to the shrine and through beautiful Momijidani Park to the ropeway. The outdoor footbath is also a cafe, so you can enjoy a drink while soothing your feet after a long day of sightseeing and shopping. Functional onsen and a restaurant as well. Staff was very helpful with our onward reservations, and brought us to the ferry pier before the scheduled time so we could catch an early ferry. Good value for the price.

2019-12-07 via Tripadvisor
M
Meme family
10
Pros:

Great location, food was good. I enjoyed hot-bath. The staff are very friendly and professional. a shuttle bus service was very helpful.

2019-11-06 via Nuitee
J
Javier
8
Pros:

La recepción gente muy amable, el servicio de recogida desde el ferry muy bien, llamas desde una cabina que hay al hotel y enseguida bajan a por ti. Hay paraguas que se pueden utilizar los días de lluvia. hay dos tipos de desayuno

2019-10-16 via Nuitee
V
Verified traveler self
10
Pros:

宮島の飲食店は早く閉まるところが多く夕食所に困るのですが、ホテルから夜開いているお店の一覧を貰えたので助かりました。

2019-09-17 via Nuitee
V
Verified traveler family
8
Pros:

Very nice place to stay in Miyajima. Good situation, near Daishion temple and the forest.

2019-08-10 via Nuitee
V
Verified traveler self
8
Pros:

The lack of a private toilet is slightly troublesome due to the main bath's opening hours.

2019-07-22 via Nuitee
V
Verified traveler family_with_children
10
Pros:

Friendly staff. Clean new facilities. Unable to regulate room temperature.a bit oricy considering the size of the room. We had the family room.

2019-07-19 via Nuitee
V
Verified traveler friends
8
Pros:

とても静かです‼
こじんまりとしてくつろげます‼

2019-06-18 via Nuitee
C
ColoradoTraveler2go Family us
10
Wonderful place to visit
Pros:

This hotel is excellent! The Onsen, foot bath, breakfast and customer service was over the top. My family thought this was the best hotel we stayed in while in Japan. There is a bit of an uphill walk so you may want to call the hotel and they will pick you up at the ferry station. The robes, travelled packs and nightly snack were above what anyone could expect.

2019-06-13 via Tripadvisor
V
Verified traveler family
8
Pros:

島には、夕食の施設が非常に少ないので、ホテルでの食事をもっと
アピールして欲しかったです。

2019-06-07 via Nuitee