Hampton by Hilton Birmingham Jewellery Quarter

Hotels
Hampton Inn
8 (5013 reviews)
98-104 Constitution Hill , Birmingham , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty dishes in breakfast
Uncomfortable bed

Categories

Cleanliness
7.5
Damp smell in room and dirty dishes reported at breakfast.
Service
9
Staff were very friendly and accommodating.
Location
8
Great location for access, though some concerns for safety in the area.
Room Quality
7
Issues with uncomfortable bed and air conditioning.
Amenities
8
Decent amenities, although some guests reported a lack of staff.
Value for Money
8.5
Good price for the facilities, though breakfast was chaotic.
Food and Beverage
8
Breakfast was nice but could have more options.
Overall Experience
8
Mixed feelings due to some comforts and the experience, but overall a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:02

Property Description

Convenient Location
Located in the vibrant Jewellery Quarter, Hampton by Hilton Birmingham Jewellery Quarter is just a short walk from the city centre and well-connected to transport links.

Modern Amenities
Enjoy a comfortable stay with amenities like a 32-inch HD TV, free Wi-Fi, and a fitness centre. The stylish rooms feature tea/coffee facilities and ergonomic work desks.

Flexible Services
From a hot breakfast to 24-hour meal options, this hotel caters to your needs round the clock. Take advantage of the business centre, meeting rooms, and currency exchange services during your stay.

Ready to experience the best of Birmingham? Book your stay at Hampton by Hilton Birmingham Jewellery Quarter now!

Important information:

Please note, the card used to make the reservation must be presented upon check-in, and verified by pin.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability.

Smoking in nonsmoking units will incur an additional charge of £150.00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 5013 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 7
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
E
Eamonn solo_traveller gb
10
Pros:

Great location, good staff, good breakfast.
Zero issues, will stay there again

Cons:

Nothing

2026-05-09 via Nuitee
S
Sharon solo_traveller gb
9
2026-05-09 via Nuitee
L
Letticia couple gb
10
2026-05-08 via Nuitee
R
Ryan solo_traveller gb
10
Exceeded expectations, and great value for money. Will rebook
Pros:

Very impressed. Really clean, room bigger than expected. Also had a call from reception after I checked in to see everything was alright with the room. It was, but was a nice touch.

Cons:

Only complaint, if I had to have one, was staff member clocked off at 11pm half way through pouring my guinness

2026-05-08 via Nuitee
J
John solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-05-08 via Nuitee
S
SIMON couple fr
8
Bon séjour dans l hôtel
Pros:

Propreté
Silence
Petit dej

Cons:

Les fenêtres de ma chambre ne s’ouvrait pas

2026-05-08 via Nuitee
F
Farrell family_with_children gb
10
The welcoming and helpful staff at this hotel will make it my first choice for Birmingham visits.
Pros:

Breakfast was excellent. A plentiful supply of cereals, pastries and freshly cooked hot breakfast items. Unlimited tea, coffee and fruit juice. It set us up for the day.

Cons:

Nothing.

2026-05-08 via Nuitee
M
Makozhombwe couple gb
9
2026-05-07 via Nuitee
A
Adams extended_group gb
6
Pros:

located right by the tram line was great and the shop next door for drinks and snacks was also handy.
at breakfast there were no sausages, very small amount of fruit and its a small area so during busy times was quite off putting.
lots of areas of wallpaper was ripped on the way to our room also.

Cons:

we had barely any natural light in the room as we had just 1 small window that looked out onto the roof.

2026-05-07 via Nuitee
S
Sebastian family_with_children de
9
Pros:

Ein schönes, modern gestaltetes und sauberes Hotel. Das Personal war sehr nett. Das Frühstück war lecker. Das WLAN war stabil. Direkt neben dem Hotel fährt die Straßenbahnlinie in die Innenstadt.

Cons:

Die Fenster nach hinten raus sind zu einer Bahnstrecke und lassen sich nicht öffnen (man hört von den Zügen allerdings nichts!).

2026-05-07 via Nuitee
L
Leah solo_traveller gb
8
2026-05-07 via Nuitee
R
Roberta couple gb
5
Uncomfortable beds, stuffy rooms, disappointing and tiring hotel.
Pros:

If I ignore the rock hard uncomfortable beds, lack of privacy in the bathroom, with the glass sliding door that left a clear open gap when closed, noisy old air con in unventilated/ sealed rooms and other issues, we liked the basics like the fact it was pretty close to where we needed to be and it’s right beside the tram stop too. St Paul’s Square 5 mins away is a nice spot.
The staff were doing their best with a lot of technical issues. Breakfast was basic but appreciated and had a few extra things in it on the second morning of our stay. Maybe they alter it depending on occupancy. We appreciated the kettle in the room and the fitness centre, although both treadmills weren’t working on the second day.

Cons:

We stay in a lot of hotels and tend to be high rating reviewers as we know people work hard to make their guests happy but this was the most uncomfortable hotel we’ve stayed in for a long time.
I didn’t even know they made mattresses that firm! Almost like sleeping on the floor. I really would have thought Hilton might have worked out what a good night sleep is and how to provide it. But at least it meant we were awake when the fire alarm went off at dawn.
The stuffy rooms even on a grey cool day had to have the air con on or there was just no air and the air con unit vibrated a lot. The bed shook when the person in the next room got in and out of bed.
The glazed, sliding bathroom door left an open gap when closed and locked so it wasn’t good for privacy. The lifts were temperamental (yes we did know to use our keycard to operate it) our keycards stopped working twice a day and we had to go and get them reprogrammed.
The location is okay as it’s near some good things but the road it’s on and surrounding streets are pretty desolate and run down.
We had stayed at another large chain’s hotel just outside Birmingham the night before our arrival and, although it was an older hotel, we slept well and had a much better experience.

2026-05-07 via Nuitee
R
Ryan couple gb
5
Just OK
Pros:

Didn’t spend much time there but seemed ok overall. Staff were helpful and attentive.

Cons:

Woken up by an alarm sounding in our room only at 6am. Staff dealt with it promptly but we had to move rooms which was frustrating as we had a late night and were then both shattered. The shower tray overflowed as the water was not draining properly.

2026-05-06 via Nuitee
S
Sharon couple gb
10
Fantastic hotel I will only stay here whilst I’m in Birmingham
Pros:

Car park literally adjacent to the hotel and only £8 for 25 hours
The staff were fantastic
The hotel room was beautiful
Bathroom was well appointed with be auto complimentary toiletries
Free breakfast was beautiful
This hotel is SUPERB

Cons:

Absolutely nothing
Everything was perfect

2026-05-06 via Nuitee
L
Lilley family_with_children gb
7
Good Room and reasonably central location
Pros:

Room and hotel were nice once inside. Staff were super friendly and helpful.

Cons:

N/a

2026-05-06 via Nuitee
H
Hardheal solo_traveller gb
10
2026-05-06 via Nuitee
O
ojo couple gb
9
2026-05-06 via Nuitee
A
Asagade couple gb
9
Pros:

I enjoyed the breakfast. It was really nice. I wish there was waffles though. But overall, every other meal available was superb.

Cons:

Nothing

2026-05-05 via Nuitee
U
ukaegbu solo_traveller gb
8
Honest Review
Pros:

The environment was clean .rooms nice and clean.free breakfast option was amazing 👏

Cons:

No car parking space

2026-05-05 via Nuitee
I
Iain couple gb
9
Excellent stay . Perfect location and great breakfast
Pros:

The location was perfect for us

Cons:

Our shower was blocked but staff changed our room right away . Room shouldn’t of been checked before allocation

2026-05-05 via Nuitee