Comfort Aparthotel Mutzig Portes d'Alsace

Hotels
•
Comfort
8.4 (1464 reviews)
2 Rue des Puits , Mutzig , fr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Nice amenities
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
7.93
Some reviews mentioned issues with cleanliness and noise from staff.
Service
8.9
Multiple reviews praised the kindness and attentiveness of the staff.
Location
8.44
Convenient location with easy access to public transport and nearby attractions.
Room Quality
8.39
Rooms described as spacious and comfortable, with some minor complaints.
Amenities
8.42
Amenities like kitchen facilities and good parking options received positive feedback.
Value for Money
8.38
Value for money frequently mentioned positively, indicating good quality for price paid.
Food and Beverage
8.43
Breakfast described as nice with a good variety, contributing to a positive experience.
Overall Experience
8.3
Overall enjoyable experiences noted, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:24

Property Description

Convenient Location Along Alsace Wine Route
Discover Zenitude Hôtel-Résidences Les Portes d'Alsace nestled in the charming village of Mutzig, just a short drive from Strasbourg.

Comfortable Studios and Apartments
Enjoy well-equipped accommodations with modern amenities including a kitchenette and flat-screen TV, perfect for a relaxing stay.

Delicious Dining Options
Savor the convenience of breakfast service, take-away meal options, and a variety of dishes to choose from, ensuring a delightful dining experience during your stay.

Experience the beauty of Alsace at Zenitude Hôtel-Résidences Les Portes d'Alsace - book your stay now!

Important information:

For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included.

For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning.

For bookings of more than 5 rooms or 12 people, special conditions apply.

Bachelor parties and similar celebrations are not permitted in the hotel.

A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment.

It is possible to arrive outside reception opening hours, simply contact the residence in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1464 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.3
A
Aroma Van den Tol • family_with_children • nl
6
Jammer van de airco
Pros:

Er was een badkuip keukentje koelkast en kookplaat

Cons:

Er was geen airco echt bloedheet er was maar een ventilator voor 5 personen echt niet te doen

2026-06-27 • via Nuitee
D
Daniele • extended_group • ch
7
Umkehrpunkt der Pfingsttour.
Pros:

Es hat eine abgeschlossenen Tiefgarage, in welcher wir die Motorräder parken konnten.

Cons:

Das Zimmer könnte sauberer sein. Am Boden bei der Küchenzeile war es ziemlich staubig.
Der Frühstücksraum ist zu klein, vor allem wenn eine Busladung türkischer Touristen im Hotel nächtigt.
Kein Platz, alle stehen sich im Weg rum. Der Tourguide gibt ohne Rücksicht auf die anderen Gäste die Infos auf türkisch im Kommandostil und -lautstärke weiter.

2026-06-27 • via Nuitee
F
francois • solo_traveller • fr
7
Fonctionnel
Pros:

L'accueil chaleureux.

Cons:

la bonde de la baignoire impossible à retirer.

2026-06-22 • via Nuitee
R
roger • couple • fr
8
Bien
Pros:

La chambre et les équipements

Cons:

La propreté est pas top

2026-06-19 • via Nuitee
P
PhiElis • couple • fr
10
Pros:

Très confortable. Accueil sympathique.

2026-06-17 • via Nuitee
F
Frison • solo_traveller • fr
9
2026-06-15 • via Nuitee
N
Nicolas • solo_traveller • fr
6
Pros:

Pas grand chose

Cons:

Matelas inconfortable, propreté moyenne. 1 seul café pour 3 dans la chambre.

2026-06-14 • via Nuitee
F
Fares • couple • fr
7
2026-06-14 • via Nuitee
W
Williame • couple • be
9
Pros:

vriendelijk personeel, grote kamer met uitgerust kitchenette

2026-06-13 • via Nuitee
M
Maxime • solo_traveller • fr
8
2026-06-13 • via Nuitee
A
Annie • couple • fr
9
Pros:

Très bel appartement aménagé avec confort dans des anciens locaux industriels. Une réussite.
Proche de Strasbourg et de la route des vins d'Alsace

2026-06-12 • via Nuitee
F
Florent • solo_traveller • fr
10
2026-06-12 • via Nuitee
D
Danièle • solo_traveller • fr
9
2026-06-11 • via Nuitee
P
Peggy • couple • fr
7
Bon séjour , confortable,établissement / chambre faciles d’accès
Pros:

Nous étions déjà venus l’année dernière, mais avions réservé un logement plus grand ( pour 3 personnes) , nous connaissions donc l’établissement
Le lit était confortable, et il y avait tt ce qu’il fallait au niveau de la vaisselle
Personne à la réception très aimable

Cons:

La salle de bain : propre mais cela sentait un peu l’urine ( remontées ?) mériterait un rafraîchissement
Dommage qu’il n’y ait pas de sèche cheveux

2026-06-09 • via Nuitee
H
Hankstank • solo_traveller • nl
9
Pros:

Wij hadden een budget kamer zonder balkon. Wel ruim met kitchenette.
Receptioniste sprak Engels. Fietsen mochten gratis in de garage staan.
Schuin tegenover een restaurant en op 500m. een Carrefour Express en terrassen.
Goed ontbijt.

Cons:

Het was erg warm op de kamer ; te dik dekbed

2026-06-09 • via Nuitee
L
Lambert • solo_traveller • fr
10
Pros:

Très propre et personnel sympathique

Cons:

Manque peut être un peu de salé chaud le matin au petit déj mais il y a bien assez malgré tout

2026-06-08 • via Nuitee
R
Reinhardt • solo_traveller • de
9
2026-06-08 • via Nuitee
F
Franck • solo_traveller • fr
8
Cons:

Trop bruyant

2026-06-08 • via Nuitee
F
FRANCOISE • solo_traveller • fr
9
Pros:

Tout ,l accueil, l appartement, la literie, le balcon avec mobilier....

Cons:

Ras

2026-06-07 • via Nuitee
J
Jean-Michel • solo_traveller • fr
8
Pros:

Proximité gare et centre ville.

2026-06-06 • via Nuitee