The Heritage Hotel

Very last minute booking but did not disappoint. Beautiful room very spacious overlooking the bay. Plenty of coffee facilities and mini toiletries . Comfortable bed and excellent location, value for money with included breakfast

En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

Lovely hotel and bar nice views from bar over Torquay beach, breakfast was nice

Double Bed sinking in the middle. Had a family room with 2 double and a single.
Room was spaces and big, very lean, room cleaning also verry good.

Excellent breakfast and nice staff

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss.

5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.

My room requires refurbishment and the car park is a bit difficult to park in when nearly full. Other than that the staff were good, friendly and helpful. The hotel itself is well placed for both scenic walks and walks into Torquay.

Excellent location and free car park and breakfast was a bonus

On arrivakb

The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.

A good basic base for a short stay in Torquay

4 night stay ,very comfortable,friendly and enthusiastic staff made for an enjoyable stay.No problem with facilities which were kept to a high standard
The Heritage is an informal hotel which makes for a relaxing stay

The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.

Short solo stay.
parking available as arrived early.
Room spacious and clean
Breakfast excellent.
Close to town centre theatre and beach

Excellent hotel with great staff

Two of the booked rooms were basically motel rooms which opened right into the car park. Both of which were right under the beer garden terrace which lead to lots of noise in the rooms.

Niether of the motel style rooms had working heating, resulting in the staff having to provide a plug in radiator for one of them. This would have been fine except the rooms lacked accessible plugs in the first place.

Notably there were also no fire evacuation details in either of the motel rooms.

The rooms were showing their age and looked like they hadn't aged well.

The only saving grace was the pool that the little one enjoyed as much as possible.

Good value for money, great views