Meritz Hotel

Hotels
7 (1672 reviews)
Bintang Megamall, Jalan Miri-Pujut, , Miri , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems
Malfunctioning amenities

Categories

Cleanliness
4.25
Several complaints about room cleanliness and issues with cockroaches.
Service
8.25
Staff were generally friendly and helpful, but there were issues with check-in times.
Location
9.25
Location is convenient, with easy access to shopping centers.
Room Quality
5.25
Multiple comments on unsatisfactory room conditions including bad smells and malfunctioning AC.
Amenities
6.25
Facilities reported as lacking, especially cleanliness of the pool and other amenities.
Value for Money
7.25
Mixed reviews suggest average value for the price based on location and amenities.
Food and Beverage
8.25
Breakfast was appreciated and rated positively overall.
Overall Experience
7.25
General satisfaction noted, though overshadowed by cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:29

Property Description

Experience the best of Miri City at Meritz Hotel, just steps away from Bintang Megamall.

Convenient Location: Explore Miri City Medical Centre and Permaisuri Imperial City Mall just minutes away.

Modern Comfort: Relax in our air-conditioned rooms with flat-screen TVs and enjoy our on-site dining options.

Relax and Unwind: Take a dip in the outdoor pool or savor international cuisine at Grand Old Lady restaurant.

Book now to indulge in a delightful stay at Meritz Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MYY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7
Based on 1672 reviews
Cleanliness: 4.25
Service: 8.25
Location: 9.25
Room Quality: 5.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 8.25
Overall Experience: 7.25
T
Timothy • solo_traveller • my
8
Pros:

i like the facalities, all looks new and fresh

Cons:

so far no comment

2026-07-04 • via Nuitee
M
MOHD • extended_group • my
6
2026-07-04 • via Nuitee
K
Kity Kirtiny • extended_group • bn
8
I will come back soon.
Pros:

Very strategic.

2026-07-03 • via Nuitee
E
EILEEN • extended_group • bn
1
Pros:

spacious room because it was a family room

Cons:

facilities are very outdated. renovation is much needed

2026-07-03 • via Nuitee
S
Suri • family_with_children • bn
8
2026-07-02 • via Nuitee
A
Ariffin Metussin • solo_traveller • bn
9
2026-07-02 • via Nuitee
N
Norhafizah • couple • bn
10
2026-07-01 • via Nuitee
J
Jocelyn • solo_traveller • bn
5
2026-07-01 • via Nuitee
S
Siti Fatimah • solo_traveller • my
10
2026-06-30 • via Nuitee
F
Fung • couple • bn
8
2026-06-29 • via Nuitee
K
Khadijah • solo_traveller • bn
5
It was fair
Pros:

Hotel is connected with mall, which is a plus!

Cons:

Air-conditioner not cold enough, smelly carpet, old room odor

2026-06-29 • via Nuitee
A
Azita • solo_traveller • bn
8
2026-06-29 • via Nuitee
P
Pg Diza • family_with_children • bn
5
It was acceptable for a short stay, since the shopping mall is conveniently located just downstairs.
Pros:

The room was larger and more spacious than I expected. It came with one double sofa and three single sofas, and there was also a small kitchen area with a sink in the room.

Cons:

1.We noticed two small cockroaches in the kitchen area near the kettle.

2.We specifically booked a room with a bathtub for our child, but were disappointed on two counts. First, when we began filling it, the water—particularly the hot water—ran brown. Second, upon inspection before use, the bathtub itself was not properly cleaned, with leftover hair & brown debris still visible.

3.Both the toilet bowl and the bathtub drained very slowly. The toilet flush was weak and ineffective, and there was also a persistent foul odor.

4.This wasn’t our first stay here, so I came prepared this time with a portable fan. The air conditioning system is in serious need of an upgrade.

2026-06-27 • via Nuitee
A
Anaqi • solo_traveller • bn
8
Pros:

the location

2026-06-26 • via Nuitee
N
Norjahizah • couple • bn
10
Pros:

PARKING

Cons:

NOTHING

2026-06-26 • via Nuitee
M
Metussin • solo_traveller • bn
7
Pros:

Great location, excellent breakfast, good facilities, helpful staff

Cons:

Nothing, everything is ok

2026-06-25 • via Nuitee
N
Norhayati • solo_traveller • my
7
Sy akn dtng lg.👍.
Pros:

Sngt mudah utk mmbeli brng kperluan dn mncari mkanan krn hotel dlm bangunan yg sama...dn Sy suka sarapannya yg sedap😀..staff yg mesra dn layanannya terbaik👍.

Cons:

Bilik mandinya agak gelap,lampu area dpan bilik mndi kelam...yg lain2 smuanya bagus dn memuaskn.

2026-06-23 • via Nuitee
S
saniah • solo_traveller • bn
8
very safe for me to live alone
Pros:

literally the best meal i ever ate 🤍🤍

Cons:

-

2026-06-22 • via Nuitee
H
Helena • couple • my
9
2026-06-22 • via Nuitee
A
Azemi • solo_traveller • bn
9
2026-06-21 • via Nuitee