Pacheca The Wine House Hotel e Spa - Quinta da Pacheca

Hotels
9.3 (1069 reviews)
Quinta Da Pacheca, Cambres , Lamego , pt

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Free

Facilities

Meeting rooms
Express check-out
Guest education on local ecosystems and culture
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and beautiful property
Relaxing atmosphere
Cons:
Limited food options
Breakfast variety lacking
Noise disturbance from other guests

Categories

Cleanliness
9.38
Overall positive sentiment mentioned with specific praise for being clean.
Service
9.85
Staff praised for being friendly and attentive, indicative of a higher standard of service.
Location
9.39
Positive mentions of the beautiful location and convenience.
Room Quality
9.34
Rooms were noted as nice and clean with some variation in quality.
Amenities
8.87
Some amenities liked but noted as limited dining options and some areas for improvement.
Value for Money
9.33
General positive sentiment, although breakfast not up to expectations.
Food and Beverage
8.38
Breakfast variety criticized, impacting overall satisfaction.
Overall Experience
9.85
Many reviews express overall enjoyment and positive stay experiences despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:23

Property Description

Experience the enchanting charm of the Wine House Hotel, nestled in the breathtaking heart of the Douro region.

Elegant Accommodations
Immerse yourself in the blend of history and modernity with our individually decorated air-conditioned rooms, many featuring private balconies that offer stunning vineyard views. Enjoy the comfort of an en suite bathroom and complimentary WiFi during your stay.

Culinary Delights
Savor daily breakfast buffets and indulge in gourmet cuisine crafted from local produce at our restaurant, where you can relish panoramic views of the picturesque landscape. Don't miss the chance to taste and purchase our exceptional wines produced on-site.

Memorable Experiences
Enhance your stay with guided tours, wine tastings, picnics, and cooking classes, all available upon request. With free private parking and proximity to local attractions, your adventure awaits.

Don’t hesitate—book your unforgettable getaway at Wine House Hotel today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027

Check-in and check-out hours:
Airport code: OPO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1069 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.85
C
Carlos Eduardo • couple • br
10
Pros:

Tudo foi muito bom, mas com especial destaque para o excelente atendimento de toda a equipe.

2026-02-12 • via Nuitee
T
Teixeira • couple • br
10
Perfeit
Pros:

Uma experiência valorosa!
Funcionários educados e bem treinados desde a recepção até no atendimento no jantar e café da manhã !Local muito aconchegante, limpo e bem cuidado
Excelente café da manhã
Recomendo e voltaremos

Cons:

Nada

2026-02-10 • via Nuitee
G
gislano • couple • br
9
2026-02-10 • via Nuitee
C
Chirlei • couple • br
10
2026-02-09 • via Nuitee
A
Analice • solo_traveller • br
10
Espetacular
Pros:

Tudo, melhor experiência.

Cons:

Tudo

2026-01-23 • via Nuitee
K
Kristen • extended_group • us
10
Wonderful
Pros:

Beautiful property, customer service was unmatched

Cons:

Everything was great

2026-01-20 • via Nuitee
O
Oleh • couple • ua
10
2026-01-19 • via Nuitee
J
John • family_with_children • us
10
Pros:

Great staff, location and facilities. Thewine tour was led by a master who really knew his subject.

Cons:

Booking.com couldn't get us in the wine barrel rooms as we originally booked. When called, they told us there was no such room, despite the web listing presenting them and despite us contacting the resort directly and being told they were available. Won't ever use this website again. Will book directly with the resort.

2026-01-19 • via Nuitee
L
Lara • couple • ca
10
2026-01-19 • via Nuitee
M
Meera • extended_group • in
7
Fabulous potential , but needs better restaurants and eating options
Pros:

The property was lovely , rooms were nice and clean , wine stomping was the best part 💕💕

Cons:

The eating options within the hotel were very limited .
Even the dinner organised as part of the wine tour and stomping was quite limited

2026-01-19 • via Nuitee
M
Maria Manuela • couple • pt
10
2026-01-19 • via Nuitee
H
Hennadiy • couple • pt
1
The most revolting night in a hotel, with a stench of vomit in the room.
Pros:

Nothing

Cons:

It is simply impossible to stay in this hotel.

At first, everything seems perfectly respectable when you arrive at reception. The staff there are polite and sensible - you can tell they’ve been trained in guest greeting standards. They even give you a tour of the hotel, show you the main areas and escort you to your room.

That’s where your pleasant experience comes to an end.

If you’re unlucky, as we were, and end up in a room in the residential wing, the only tolerable place to be will be the bathroom. At least it has relatively new tiles on the floor and walls. Mind you, don’t expect any amenities befitting a supposed five-star hotel. In our bathroom there was only: hand soap, all-purpose shampoo, a disposable shower cap, a nail file. Apparently the hotel considers a basic hygiene kit (cotton buds, cotton pads, etc.) an unnecessary luxury. The toilet, when flushed, simply splashes water all over the floor - perhaps that’s their idea of hygiene.

But that’s actually the best part of the room. The worst is the bedroom itself. The carpet is filthy, covered in stains and ingrained with the stench of vomit throughout. Every piece of furniture - including a completely empty and pointless chest of drawers - is chipped and battered from decades of use. There is absolutely nothing, and I mean nothing, in the room that even remotely suggests five stars. Not even a simple shoehorn. In fact, there’s nothing at all. No iron or ironing board, no umbrella, no hairdryer. Nothing you’d expect from a five-star hotel.

The “safe” in the room was nothing more than a broken electronic one with a hole drilled in the door and a basic mechanical lock stuck in. And this is supposed to be a five-star hotel charging over €600 per night.

Breakfast is a special kind of masochism. There’s a menu with various egg dishes, but the breakfast chef appears to have entered a kitchen for the very first time and has no concept of cooking for human beings.

2026-01-19 • via Nuitee
H
Helder • extended_group • pt
10
2026-01-19 • via Nuitee
P
Pedro • couple • pt
10
2026-01-19 • via Nuitee
F
Faisal • couple • kw
10
The vally trip
Pros:

Very nice place and was a new experience

Cons:

Hot water was not enough

2026-01-16 • via Nuitee
S
Shin • couple • us
10
Pros:

Everything about the stay was good. Beautiful place and the area is amazing. We will definitely return.

2026-01-15 • via Nuitee
C
Catherine • couple • us
10
Simply, we can’t wait to get back!!
Pros:

Everything!

2026-01-14 • via Nuitee
S
SANDRA JULIANA • solo_traveller • br
10
2026-01-14 • via Nuitee
M
Marcelo • couple • br
10
Strongly recommend the experience.
Pros:

Services; food and environment were awesome!

2026-01-10 • via Nuitee
F
Francis Mike • extended_group • br
10
2026-01-09 • via Nuitee