Hôtel Central

Hotels
7 (564 reviews)
27 Bd. Jean Jaurès , Carcassonne , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Charming atmosphere
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
5.46
Several reviews indicate issues with cleanliness and maintenance in rooms.
Service
8.93
The staff is frequently mentioned as helpful and welcoming.
Location
9.47
Positive sentiment about the hotel's convenient location near city attractions.
Room Quality
5.42
Numerous comments regarding outdated rooms and lack of facilities.
Amenities
6.45
Many amenities mentioned were lacking or not as advertised, including breakfast and parking.
Value for Money
8.41
Mixed reviews; some consider it affordable while others feel it's not worth the cost.
Food and Beverage
4.46
Reviews express disappointment in breakfast options and before availability.
Overall Experience
7.43
General sentiment aligns with a reasonable but mediocre overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:52

Property Description

Prime Location
Hotel Central, just minutes away from the Canal du Midi and the medieval city centre, offers a convenient and picturesque stay in Carcassonne.

Comfortable Accommodation
The air-conditioned rooms, some with added air conditioning, provide a cozy retreat with modern amenities including free Wi-Fi, private bathrooms, and TVs.

Convenient Facilities
With easy access to the train station, motorway, and airport, along with provided public parking and bicycle garage, Hotel Central ensures a hassle-free and enjoyable stay for all guests.

Book now and experience the perfect blend of comfort and convenience at Hotel Central!

Important information:

If you plan to arrive after 19:00, please specify the time in the remarks section when reserving.

Please note that the budget triple room has a fan and no air-conditioning.

Please note that all rooms are located on the third floor and are accessed by stairs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 564 reviews
Cleanliness: 5.46
Service: 8.93
Location: 9.47
Room Quality: 5.42
Amenities: 6.45
Value for Money: 8.41
Food and Beverage: 4.46
Overall Experience: 7.43
A
Aguirre solo_traveller es
8
Pros:

El Hotel está muy bien situado, ideal para pasear por el centro

Cons:

Necesitaría reformas, aunque nosotros priorizamos estar en el centro

2026-01-24 via Nuitee
S
SC family_with_children fr
8
Excellent
Pros:

La simplicité et la disponibilité du personnel....

2026-01-19 via Nuitee
R
Robert solo_traveller fr
6
de passage lors d'un séjour à vélo.
Pros:

l'accueil agréable, le local vélo, le confort de la chambre malgré la vétusté. Proche du centre ville.

Cons:

le petit déjeuner moyen. pas de salé!

2026-01-19 via Nuitee
F
Francesca Cesira family_with_children it
1
Cons:

Certe strutture su siti affidabili come booking.com non dovrebbero rientrare. L'hotel è in condizioni inadeguate per poter dare una valutazione; camere orribili, bagno con asciugamani macchiati e contati, armadio inesistente, paravento in bagno, aria condizionata non funzionante e finestre che non si possono totalmente aprire, staff che mentre sei in camera apre la porta con il passpartou e check out fatto alle 8 di mattina senza nessuno presente.Lo valuto con un 1 perché non posso mettere di meno. Sicuramente non consigliabile, non credete alle foto. INCLASSIFICABILE.

2026-01-19 via Nuitee
M
Mathis solo_traveller fr
7
2026-01-19 via Nuitee
L
Laurent family_with_children fr
8
Bon établissement “à l’ancienne”
Pros:

Bien situé
Correspond aux attendus
Très bonne accueil

2026-01-19 via Nuitee
I
Irene family_with_children it
5
Mediocre: lasciato andare
Pros:

Bel viale alberato. Buona posizione.

Cons:

E' sufficiente per passare una notte ma non curato: non c'è il sapone per le mani, due asciugamani per tre persone (i bambini non si lavano?), una riparazione con il nastro americano, il balcone pieno di foglie e cartacce portate dal vento. I piumoni a giugno senza clima nè ventilazione: abbiamo dovuto sfilare i piumoni per usare i copripiumoni come lenzuola.

2026-01-19 via Nuitee
M
Mickael couple fr
10
2026-01-14 via Nuitee
L
Lau solo_traveller tw
10
2026-01-11 via Nuitee
J
Jean Claude solo_traveller fr
1
Chambre à proximité d’un moteur, impossible de dormir
Cons:

Ma chambre numéro 405 était située à proximité d’un appareil très bruyant, genre compresseur de climatiseur ou moteur de chaudière ou quelque chose de ce style qui m’a empêché de dormir la nuit

2026-01-06 via Nuitee
C
corda family_with_children it
6
Pros:

personale disponibile

Cons:

albergo un pò datato necessita di ristrutturazione

2026-01-05 via Nuitee
J
Jorge couple es
10
Pros:

La ubicación

Cons:

No ascensor

2026-01-04 via Nuitee
M
Myriam couple fr
8
Un très bon accueil , chambre confortable , très bon emplacement , très bon rapport qualité prix
2026-01-04 via Nuitee
J
Jacques couple fr
8
Pros:

Hotel ancien, mais qui a son charme, très bien situé du centre ville et de la Cité
Vous y serez aussi très bien accueilli, parking à proximité, mais payant
Je le recommande

2026-01-03 via Nuitee
M
Maryna solo_traveller fr
10
2026-01-01 via Nuitee
L
Lidia extended_group es
7
2025-12-28 via Nuitee
J
Jean Claude couple fr
7
Cons:

Hôtel sans ascenseur, dans une bâtisse avec des étages très haut, SdeB pas de chauffage pas de sèche cheveux

2025-12-27 via Nuitee
J
josep family_with_children es
9
Pros:

Ubicació, relació qualitat-preu i tracte personal

2025-12-27 via Nuitee
D
DARFEUILLE family_with_children fr
9
2025-12-26 via Nuitee
F
Francisco Javier couple es
10
2025-12-23 via Nuitee