The Albany Hotel

Hotels
Independent
6 (53 reviews)
225 Smith Street / 225 Anton Lembede, Durban, KwaZulu-Natal, 4001 , Durban , ZA

Facilities

Boat tours nearby
Free WiFi
24-hour front desk
Luggage storage
Elevator
Golfing nearby
Snorkeling nearby
Surfing/bodyboarding nearby
Sailing nearby
Scuba diving nearby
See all facilities

Review Highlights

Pros:
Great place

Categories

Cleanliness
4
Standard quality for this hotel tier.
Service
6.5
Standard quality for this hotel tier.
Location
6.5
Standard quality for this hotel tier.
Room Quality
6.5
Standard quality for this hotel tier.
Amenities
6.5
Standard quality for this hotel tier.
Value for Money
6.5
Standard quality for this hotel tier.
Food and Beverage
6.5
Standard quality for this hotel tier.
Overall Experience
5
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:21

Property Description

Convenient Amenities and Services

Make use of convenient amenities such as complimentary wireless internet access, babysitting (surcharge), and a hair salon. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Quality Graded Accommodations

Quality Graded by the Tourism Grading Council, this hotel offers 80 air-conditioned rooms featuring modern amenities like wireless internet access and satellite TV. Enjoy the comfort of well-equipped private bathrooms and daily housekeeping.

Central Location with Easy Access to Attractions

With a stay at The Albany Hotel, you'll be centrally located in Durban, within a 5-minute drive of uShaka Marine World and Durban Beach. Explore nearby attractions such as the Durban International Convention Centre and the vibrant Workshop Mall.

Book a stay at The Albany Hotel and experience the best of Durban, South Africa, with prime amenities and a central location to explore the city.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DUR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

6
Based on 53 reviews
Cleanliness: 4
Service: 6.5
Location: 6.5
Room Quality: 6.5
Amenities: 6.5
Value for Money: 6.5
Food and Beverage: 6.5
Overall Experience: 5
K
King
10
Pros:

Great place

2025-08-29 via Nuitee
J
JOHN partner
10
Pros:

Wonderful stay worth the price

2025-07-05 via Nuitee
F
FRANK
2
Pros:

I traveled from Ghana to visit Durban only for me to get to the Albany hotel in Durban only for me to be told i cant check in until after two meanwhile I got to the hotel from the airport around 8 am I asked for a refund and they refused to refund me so I need a refund back because I didn’t even sleep there at all

2025-06-10 via Nuitee
N
Ntoiseng
2
Pros:

Bad customer service

2025-01-29 via Nuitee
R
Raisibe
2
Pros:

Small rooms
Blanket are dirty and smelly
Security knocks every hour
Bathroom water overlap the bedroom
No towels
No privacy it was just a disaster

2024-09-23 via Nuitee
B
Busiswa
8
Pros:

The room was clean i can't complain you can only work on changing the carpet in the passages as you know that it smells damp.

2024-01-30 via Nuitee
M
Mildred
6
Pros:

It was good except that if you need something you can't call at the reception, you need to go physically. Shower head needs to be fixed so that the water can flow properly.

2023-12-02 via Nuitee
M
Mercy Nomsa
6
Pros:

When we got there at 10 we wanted to b e in the hotel , they told us we must come in at 2 oclock, how so disappointing really

2023-11-27 via Nuitee
D
Danisa
2
Pros:

Albany should not be a hotel cos it does not have the actual stds of a hotel. The 1st room i was given room 39 was dirty nbi has to go to reception to ask foe another one. The reception is deceiving cos it looks clean but joooo. From 1st floor the smell of the carpets is unbearable considering that its the breakfast place. Then the others floors n rooms are not welcoming from walls to carpets need a redo. In fact i regretted cos i wanted my family to have a great time but we did not cos i guess its mangement do not care

2022-01-11 via Nuitee
A
ATS
2
A nightmare
Pros:

It was a nightmare , very very bad standard , people shouting and yelling every night until 2am in the morning , no towels , key to be reconfirm every days . Stolen close …. The worst stay in hotel possible .

2021-12-05 via Nuitee
A
Abdur
10
Vote of thanks
Pros:

Place was nice and clean. Situated in the heart of town close to everything.

2021-03-20 via Nuitee
L
Lindelani
6
Just ok
Pros:

It’s was just ok

2021-01-27 via Nuitee
V
Verified traveler
4
Terrible Experience
Pros:

The reception area was ok, and the lady assisting with the check in was helpful. However, I was deeply disappointed with the rest. As we stepped off the lift, we were welcome a not so clean looking passage way leading to our room.

The room looked absolutely nothing like what we saw in the photos when we made our booking. It was an old and tired looking room that we were allocated. It just looked like it desperately needed some renovation. The bathroom was worse.

I will definitely be not booking here again, nor would I recommend it to anyone.

2020-10-21 via Nuitee
V
Verified traveler
6
Comfortable for “just wanna lay my head” night.
Pros:

Only one towel for a 3 sleeper room
Good for a “just want to lay my head” travels
Room seemed too close (clustered) compared to what / how advertised.
Reception very friendly

2020-09-30 via Nuitee
V
Verified traveler partner
8
Pros:

Close to the port easy to reach rooms good friendly staff

2020-02-21 via Nuitee
Y
Yvonne
8
Pros:

It was amazing

2019-11-13 via Nuitee
N
Noxolo
8
Pros:

It was pretty good besides the fact that they don’t have irons in the room and the WiFi is slow inside the rooms but besides that everything was perfect

2019-05-20 via Nuitee
V
Verified traveler
2
What a horrible experience
Pros:

This was unlike anything we've ever experienced
The photos on web is not at all what you get. It is a filthy, smelly place. No water in rooms, no ice available..towels have holes in...just disgusting. I have complained just after our stay but nothing came of it....never ever again!!!

2019-03-22 via Nuitee
P
Priscilla
10
Pros:

Stay was good staff very helpfull and friendly.

2019-03-08 via Nuitee
V
Verified traveler
4
Reasonable price
Pros:

Easy to rich but it's next to a noisy place

2018-08-06 via Nuitee