Hotel Woolstore 1888, Sydney - Handwritten Collection

Hotels
•
Handwritten Collection
9.4 (1922 reviews)
139 Murray Street, Pyrmont , Sydney , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
High quality food
Cons:
Cleanliness issues
High prices

Categories

Cleanliness
7.9
Multiple reviews noted issues with cleanliness, including dirty rooms and cockroaches.
Service
9.99
Staff were consistently mentioned as friendly and helpful, contributing positively.
Location
9.92
Many guests praised the location, highlighting its proximity to transport and attractions.
Room Quality
8.87
Room quality received mixed reviews; some found rooms comfortable while others faced issues.
Amenities
9.9
Amenities like Wi-Fi and breakfast received positive mentions when available.
Value for Money
8.86
Comments about pricing being high, affecting perceived value.
Food and Beverage
9.91
Food quality, especially the tapas, received exceptional praise.
Overall Experience
9.88
Despite issues, the overall experience was rated highly by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:22

Property Description

Historic Charm and Modern Comfort
Discover the perfect blend of historic charm and modern comfort at Ovolo 1888, located just a short stroll from Darling Harbour. From the restored heritage building to the contemporary suites and stylish rooms, immerse yourself in luxury with high ceilings, exposed brick walls, and vintage furniture.

Culinary Delights at Mister Percy
Indulge in Mediterranean cuisine at Mister Percy, where fresh dishes meant for sharing await. Whether you're a food enthusiast or simply looking to enjoy a delicious meal, this culinary experience is not to be missed during your stay.

Convenience at Your Fingertips
Enjoy the convenience of 24-hour reception, free WiFi, access to a fitness centre, and self-service laundry at The Woolstore 1888 by Ovolo. With top-notch amenities and a prime location near Sydney's top attractions, your stay is bound to be memorable.

Book now to experience luxury and convenience at Ovolo 1888!

Important information:

You must show a valid photo ID and credit card upon check in. This credit card must be the one used during the booking process.

Please note that there is a 1.6% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please note that this property requires a credit card pre-authorization for the full amount of your stay upon check in. Guests must show a valid photo ID and credit card on arrival.

Pre paid bookings, The credit card name must match the guest name for pre payment to be taken
If credit card name does not match the booking will be marked invalid and may be canceled.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 60 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for AUD 80 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1922 reviews
Cleanliness: 7.9
Service: 9.99
Location: 9.92
Room Quality: 8.87
Amenities: 9.9
Value for Money: 8.86
Food and Beverage: 9.91
Overall Experience: 9.88
S
Shauna • couple • ca
8
Great location for walking to Tram and also Darling Harbour
Pros:

Location and staff

2026-02-14 • via Nuitee
V
Vojtěch • couple • cz
3
Cena neodpovídá kvalitě služeb.
Pros:

Lokalita hotelu vynikající, k dispozici placený parking naproti hotelu.

Cons:

Vybavení pokojů, čistota (špinavé koberce se skvrnami, špatný úklid koupelny).Reklamovali jsme nefunkční klimatizaci, dvě noci jsme měli v pokoji 29 stupňů, personál reagoval dodáním přenosného hlučného větráku, teprve na třetí noc nám pokoj vyměnili.

2026-02-13 • via Nuitee
J
Jennifer • couple • au
7
Great hotel location. Room clean and well appointed but very small and no external window.
Pros:

The room was clean and well appointed. The location was great.

Cons:

The room did not have an external window, there was a small window non opening into the interior area of the building above the restaurant. The room was very small and with no external window it was quite claustrophobic feeling.

2026-02-12 • via Nuitee
K
Kylie • solo_traveller • au
10
2026-02-11 • via Nuitee
D
David • couple • au
10
2026-02-11 • via Nuitee
D
Diana • family_with_children • au
9
Pros:

Great atmosphere and good location. Well set up for a business stay

Cons:

No view

2026-02-10 • via Nuitee
R
Rebecca • couple • au
9
2026-02-10 • via Nuitee
E
Elizabeth • couple • au
8
2026-02-08 • via Nuitee
K
Kate • solo_traveller • au
8
2026-02-08 • via Nuitee
J
Jordan • solo_traveller • au
8
2026-02-08 • via Nuitee
C
Carolyn • couple • au
7
Nice place
Pros:

Easy to get to our function and parking nearby

Cons:

Towels

2026-01-31 • via Nuitee
C
Carolyn • couple • au
8
Nice
Pros:

Close to the function we were attending

Cons:

Towels. Very thin

2026-01-31 • via Nuitee
S
Shauna • couple • ca
10
Great boutique hotel, easy access to Trams and walk to Darling Harbour
Pros:

Excellent staff, location, breakfast was wonderful

Cons:

Nothing

2026-01-29 • via Nuitee
C
Chris • couple • au
7
Front desk did a great job to solve a broken air conditioner situation. Not ideal to move rooms multiple times but far b
Pros:

Funky and well located. Front desk staff all very friendly and helpful.

Cons:

Poor service in the cafe/restaurant. Lost orders an inattentive staff.

2026-01-26 • via Nuitee
J
john • couple • au
10
Very comfortable hotel with convenient access to many of Sydney highlights.
Pros:

The hotel has lots of character. It has been tastefully renovated to retain many of original Woolstore features. The room was very comfortable and we enjoyed the complimentary refreshments on arrival. The staff were very friendly and helpful. We enjoyed a tapas dinner with friends and family at the Percy restaurant on Friday night, the food and service were excellent. The location of the hotel in Pyrmont is well catered for with local cafes, and short walk to the Maritime museum and the ferry to Circular Quay. The light rail service is accessible across the road from the hotel and provides an alternative route to the CBD.

2026-01-22 • via Nuitee
M
Michelle • family_with_children • au
8
Great location. Comfy bed
Pros:

Great location. Comfy bed n pillows. Dressing gowns were great.

Cons:

Complimentary drinks not explained when checking in.
Bathroom tiles had mould on them..dirty...
Breakfast ordering at cafe took ages..had to cancel coffee order with breakfast as it was taking too long. Parking partnership not explained very well so had to pay full price for parking...sounds like more training of staff required

2026-01-22 • via Nuitee
K
Kirsty • family_with_children • au
8
2026-01-22 • via Nuitee
P
Paul • couple • au
9
2026-01-22 • via Nuitee
P
Patrick • extended_group • au
8
2026-01-21 • via Nuitee
A
Alex • couple • gb
10
2026-01-20 • via Nuitee