Figueira by The Beautique Hotels & Spa

Hotels
8.8 (4010 reviews)
Praça da Figueira, 16 , Lisbon , pt

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice design
Cons:
Cleanliness issues
Poor customer service
Unusable amenities

Categories

Cleanliness
6.63
Issues reported with cleanliness and broken hotel facilities.
Service
9.9
Staff was described as lovely and accommodating.
Location
10
Multiple reviews praised the excellent location.
Room Quality
8.94
Room design was appreciated, but aging facilities were noted.
Amenities
8.59
Limited pillow options and some amenities were not functional.
Value for Money
7.62
Complaints about high prices for poor service were highlighted.
Food and Beverage
9.58
No specific mention about food quality, but breakfast was positively noted.
Overall Experience
9.13
Mixed overall experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:56

Property Description

Unique Experiences with a View

Figueira by The Beautique Hotels & SPA offers a one-of-a-kind experience overlooking the São Jorge Castle. Centrally located in Lisbon, this charm hotel is just 400 metres from the iconic Rossio Train Station.

Sophisticated Rooms and Relaxing Spa

The rooms at The Beautique Hotels Figueira are elegantly decorated with earthy tones and fig tree details. Each room features an espresso machine, iPod docking station, and luxurious bathroom amenities. Guests can also indulge in a wide range of treatments at the on-site SPA Figueira for the ultimate relaxation.

Award-Winning Design and Culinary Delights

Designed by the renowned Nini Andrade e Silva, the hotel boasts a unique interior, including the restaurant serving traditional Portuguese dishes. Start your day with a delicious breakfast buffet and explore Lisbon's vibrant shopping street, Rua Augusta, just a minute away.

Experience luxury, comfort, and convenience at Figueira by The Beautique Hotels & SPA. Book now for an unforgettable stay in Lisbon!

Important information:

Please note that it is not possible to add extra beds.

Please note that several services which require an extra fee are subject to a previous request from the guests.

Please note that bookings with 5 or more rooms will apply different conditions and additional costs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 4010 reviews
Cleanliness: 6.63
Service: 9.9
Location: 10
Room Quality: 8.94
Amenities: 8.59
Value for Money: 7.62
Food and Beverage: 9.58
Overall Experience: 9.13
C
Charles couple us
10
End of vacation
Pros:

Staff was wonderful and the location was great for us.

2026-06-20 via Nuitee
R
Rhys Burrows solo_traveller au
6
Pros:

Our room was very spacious and the location was quite good

Cons:

The staff on arrival were quite rude. We parked in one of the two hotel street carparks and went to walk in to check in and the staff stopped is quite abruptly to tell us this was for hotel guests only. Which we were. Quite obviously. They didn't ask us any questions just told us we couldn't be there.

We then checked in and we're given zero instruction on how to properly get to the underground carpark and how the payment system worked. We also weren't given any guidance on the strange pin code the elevator required

The wifi is also configured extremely badly and insecurely, whilst also being ridiculously slow. Max 10mbps

The majority of the switches are basically broken

The shower layout is very bad too. One shower basically floods the bathroom and shelves

2026-06-20 via Nuitee
F
Fernanda solo_traveller br
10
Pros:

Hotel nota 10

Cons:

Gostei de tudo

2026-06-19 via Nuitee
extended_group de
10
2026-06-18 via Nuitee
C
Cheryl couple gb
6
It was Ok
Pros:

Location was great and the room was of an Ok size - pretty much a standard city hotel room, not the deluxe room i would have expected

Cons:

The room was Ok, toliet roll holder was broken and the shower leaked into the rest of the bathroom, the staff who checked us in were Ok, but said the room wasn't ready and then said for us to come back in half an hour and then changed thier minds, I am not sure the hotel was full, they could of given us another room

2026-06-17 via Nuitee
D
derek couple gb
9
Pros:

Great location, quirky hotel throughout. Breakfast was good had option of sitting outside too. Wish we had stayed in thus location earlier in the week.

Cons:

Bin lorries at 1am, but this happens all over city centre

2026-06-17 via Nuitee
E
Elkhan couple az
6
Pros:

Yerləşmə

Cons:

İnteryer çox qaranlıq seçilib,duş kabinalar çox dardır

2026-06-17 via Nuitee
S
Susan couple us
10
2026-06-16 via Nuitee
J
Julie solo_traveller au
10
A great choice for a stay in the heart of Lisbon
Pros:

Excellent location and very comfortable

Cons:

I stayed 2 years ago and it felt cleaner then with extra comforts provided like bath robes and slippers

2026-06-15 via Nuitee
K
Kathleen solo_traveller us
7
Great location and a helpful staff.
Pros:

The design is very interesting and modern. Plant- based, I guess you could say! Browns and greens everywhere. The bed was comfortable.

Cons:

The lighting in the room was quite dim. I imagine it is part of the design but overall it felt dark and overbearing. The bathroom leaked water no matter what one does since it was a hand-held shower. Great to have a bidet, though.

2026-06-15 via Nuitee
B
Ban couple ca
9
Overall, we had a very pleasant stay and appreciated the team’s dedication to guest satisfaction.
Pros:

The location was absolutely perfect—very central and within easy walking distance of many attractions.
The breakfast was good, with a nice selection to start the day.
The rooms were quite dark, but that is part of the hotel’s design style and atmosphere.
We had a few suggestions regarding our room, and we had the opportunity to meet Filipa, who was wonderful. She took the time to listen to our feedback, and some of our suggestions were implemented immediately, which was greatly appreciated.
All the staff were exceptionally friendly, welcoming, and always happy to help with any questions.
We also received a very warm welcome from Vitória (apologies if I’ve misspelled her name), who was always kind, professional, and eager to assist throughout our stay.

Cons:

There was nothing we disliked about our stay. Any concerns or requests we had were taken into consideration promptly, and the team did their best to ensure we had a comfortable and enjoyable experience.

2026-06-15 via Nuitee
K
Karen family_with_children za
9
Pros:

The location was absolutely perfect! It was very central and easy to walk to many of the attractions.

2026-06-14 via Nuitee
F
Franziska couple ch
7
Pros:

Location
Staff at reception

Cons:

Staff at restaurant. Very unfriendly, slow and demotivated
Breakfast a bit disappointing

2026-06-14 via Nuitee
R
Robert couple au
2
Pros:

Great location

Cons:

Small room. Broken toilet. Blocked drain.
Requested a transfer to airport and despite repeated staff assurances that it would be ok, transfer was unable to occur due to festivities in city. We were left stranded and walking through the city at 2 am trying to find an Uber.

2026-06-13 via Nuitee
S
Saedis solo_traveller is
9
2026-06-13 via Nuitee
I
Ittay couple il
9
2026-06-13 via Nuitee
C
Céline couple fr
8
Hôtel bon rapport qualité/prix.
Pros:

L’emplacement est parfait. Hyper centre et au pied du métro.
Le salon de massage, un vrai bonheur.

Cons:

Le petit déjeuner n’est pas fou. Les fruits n’étaient pas terrible.

2026-06-12 via Nuitee
F
Fiona couple au
5
Good location but the staff and food were a letdown.
Pros:

Great location within walking distance to transport and restaurants.

Cons:

The breakfast was awful. Very limited buffet and stone cold at 7.35am with fermented orange juice. The attitude of the restaurant staff was appalling and the rudest I have ever seen experienced. I ended up requesting a refund for the pre paid breakfast as we had to buy it elsewhere.
The rooms are large but very dark which is fine for the main room, but the lighting in the bathroom is moody rather than functional.

2026-06-11 via Nuitee
T
Terence and Frances couple ca
9
.
Pros:

.

Cons:

.

2026-06-09 via Nuitee
R
Rosie couple gb
8
2026-06-09 via Nuitee