Quality Inn & Suites Whitecourt

Hotels
Quality Inn
8.5 (247 reviews)
5406 Caxton Street West , Whitecourt , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Good Location
Comfortable Bed
Cons:
Poor Breakfast Selection
Cleanliness Issues
Unhelpful Staff on Specific Days

Categories

Cleanliness
8
Some reviews indicated cleanliness issues, including peeling paint and a dirty bathroom.
Service
9.5
Generally positive feedback on staff friendliness and accommodating nature.
Location
9
Good location noted for travel needs.
Room Quality
8.5
Rooms were described as clean and comfortable, but concerns about thin walls were raised.
Amenities
8.5
Facilities mentioned were satisfactory, though some amenities like the breakfast could be improved.
Value for Money
8.5
Reasonable pricing noted, but some felt the value did not match their expectations due to various issues.
Food and Beverage
7
Breakfast selection was criticized with complaints about items being cold and lack of fresh fruit.
Overall Experience
9
Overall a decent stay with good location and service, despite some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:54

Property Description

Convenient Amenities

Guests at Quality Inn & Suites in Whitecourt can enjoy the convenience of having a microwave, fridge, and free Wi-Fi in their rooms. The hotel also features a satellite TV, desk, and tea/coffee-making facilities for added comfort.

Relaxing Atmosphere

With a fireplace in each room, guests can unwind in a cozy and inviting atmosphere. The BBQ facilities available for guest use provide the perfect opportunity for a relaxing outdoor gathering.

Great Location

Located just 5 minutes from Eagle River Casino and 3 km from Whitecourt town centre, this hotel offers easy access to local attractions. Graham Acres Golf Country Club is also just a short drive away.

Book your stay at Quality Inn & Suites for a comfortable and convenient experience in Whitecourt.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Different policies apply for group bookings of 6 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 247 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 9
T
Tetiana solo_traveller ca
10
2026-08-27 via Nuitee
K
Kelly family_with_children ca
8
2026-08-22 via Nuitee
M
Marilyn solo_traveller ca
8
Pros:

Good selection of breakfast options. Good sized breakfast room.

Cons:

The selection of TV was very bad. Streaming services that appeared to be available would not load.

2026-08-22 via Nuitee
L
Lloyd couple ca
8
2026-08-18 via Nuitee
S
Steve couple ca
9
2026-08-13 via Nuitee
B
Beth family_with_children us
10
2026-08-07 via Nuitee
H
Heather couple ca
8
2026-07-17 via Nuitee
L
Leslie solo_traveller us
10
I have stayed here twice now, if I ever go through there again, that will be my first pick.
Pros:

Location is great, no road noise issues, clean room.

2026-07-17 via Nuitee
M
MACK solo_traveller ca
9
2026-07-02 via Nuitee
D
Douglas couple ca
10
We were on our way to peace river and the property looked wonderful
Pros:

How clean the lobby and rooms were

2026-06-27 via Nuitee
S
Steven solo_traveller ca
7
Pros:

Nice bedding, friendly staff, big room.

Cons:

Noisey air conditioning unit outside, running all night. Breakfast wasn't very good.

2026-06-27 via Nuitee
G
Gerald solo_traveller ca
7
2026-06-21 via Nuitee
C
Charles couple us
10
2026-06-16 via Nuitee
J
JANICE couple ca
10
Liked everything about this hotel!
2026-06-11 via Nuitee
J
Jolee solo_traveller us
10
2026-05-22 via Nuitee
H
Huber solo_traveller ca
10
2026-04-13 via Nuitee
C
chelsea family_with_children ca
10
2026-04-06 via Nuitee
J
Jordan family_with_children ca
10
The staff were awesome in long travel days, needs to be easier to book with you.
Pros:

The staff were awesome. I originally used booking.com to find a pet friendly room. I was trying my hardest to google pet friendly hotels in whitecourt and find the in person contact numbers. I called 2 numbers and both were defunct. When I finally got a hold of front desk staff in whitecourt staff recommended I just call direct next time. It's not easy to call direct and just book with quality inn or any hotel. The hotline sucks. Your staff in person or over the phone locally are under utilized in my opinion.

Cons:

breakfast could be better. Staff was always awesome.

2026-04-06 via Nuitee
S
Sheldon couple ca
8
2026-04-03 via Nuitee
E
Elizabeth family_with_children ca
7
Pros:

The family suite was very spacious with plenty of bed options. The view and location were great and central.

Cons:

Unfortunately the family suite was on the bottom floor and there is no elevator so lugging all the baby equipment down and up wasn't ideal. Some of the renovations that were done were coming apart (loose floor tiles, caulking peeling/missing, bedroom door did not stay closed)

2026-03-07 via Nuitee