Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Great service
Good location
Quality food
Cons:
Cleanliness issues
Pool maintenance problems

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness issues, including mold and dirty conditions.
Service
9.46
The staff received high praise for being exceptional and attentive.
Location
9.5
The location was noted as great, being close to the center.
Room Quality
8.45
Rooms were generally comfortable but had some maintenance issues.
Amenities
7.98
Amenities like the pool and gaming area received criticism for cleanliness and upkeep.
Value for Money
8.94
Most reviews regarded the hotel as a good value despite some issues.
Food and Beverage
9.49
The breakfast and food quality were positively highlighted by many guests.
Overall Experience
9.36
Overall, guests had a positive experience, willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:22

Property Description

Private Lake and Beautiful Gardens
Escape to Grande Hotel Canela's serene oasis with a private lake and stunning gardens, perfect for a peaceful retreat.

Indoor Pool and Fitness Centre
Stay active and refreshed with our indoor pool and well-equipped fitness centre, ensuring a rejuvenating stay for all guests.

On-Site Restaurant and Extra Amenities
Indulge in delicious buffet meals at our restaurant, unwind at the coffee shop or bar, and explore additional facilities like the games room, sports courts, and fishing at the private lake.

To experience the tranquility and luxury of Grande Hotel Canela, book your stay now and create unforgettable memories.

Important information:

Due to the Coronavirus, the Swimming Pool and Gym will be closed following the current local weekly decree. Any questions contact us to understand the current restriction.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 2282 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.36
M
Madruga • family_with_children • br
9
Pros:

Lugar amplo e muito tranquilo quase no centro de Canela

2026-02-14 • via Nuitee
G
Gabriela • family_with_children • br
10
2026-02-14 • via Nuitee
F
Fernando F. • couple • br
9
2026-02-14 • via Nuitee
N
Norisval • extended_group • br
10
Equipe super atenciosa e tudo muito organizado, limpo. Bar e restaurante perfeito! Recomendo
Pros:

Localização muito boa e o local super acolhedor.

Cons:

Tudo perfeito.

2026-02-14 • via Nuitee
M
Marília • family_with_children • br
10
Pros:

Excelente café da manhã, privacidade das cabanas, estacionamento, limpeza, área externa.

2026-02-13 • via Nuitee
F
felizardo • family_with_children • br
10
Maravilhosa.
Pros:

Amamos a estadia, apesar de breve. Lugar impecável, café da manhã maravilhoso.

2026-02-13 • via Nuitee
V
Vilmar Silvano • couple • br
10
2026-02-13 • via Nuitee
C
Cesar • solo_traveller • br
8
Pros:

Gostei

Cons:

Fumaça

2026-02-12 • via Nuitee
J
Jaime • couple • br
10
Descanso.
Pros:

Gostamos mais daquela natureza incrível que podemos desfrutar por lá. Paz, pássaros, trilha, história .enfim....um canto de natureza e paz!!!!

Cons:

Poucas opções de vinhos( principalmente regionais) deveriam ter mais.

2026-02-12 • via Nuitee
A
Aline • couple • br
10
Pros:

Lugar encantador, vista maravilhosa, contato com natureza, café excelente, enfim experiência maravilhosa.

Cons:

Algumas comodidades não estavam disponíveis como spa e sala de jogos

2026-02-08 • via Nuitee
A
Aravanis • couple • br
9
2026-01-31 • via Nuitee
A
Aline • family_with_children • br
8
2026-01-31 • via Nuitee
M
Maria Jose • family_with_children • uy
6
Pros:

En general está bien, camas que les hace falta cambiar colchones xq están vencidos, la piscina no estaba en óptimas condiciones de uso, desayuno bien y atención del personal buena, a mejorar las camas y la piscina, bien ubicado y un parque hermoso

2026-01-29 • via Nuitee
G
GUSTAVO JOSE ARIEL • family_with_children • ar
9
2026-01-29 • via Nuitee
M
Miguel Arcangel • couple • ar
9
Excelente elección, volvería siempre
Pros:

Lo amplia y cómodas que son las instalaciones, la habitación también era ampliaa

Cons:

Algunos sectores están alfombrado, prefiero otra calidad de piso

2026-01-29 • via Nuitee
M
Magda Liceia • family_with_children • br
9
2026-01-29 • via Nuitee
M
Marizete M Voumard • extended_group • ch
8
AGREABLE, APAISANT CALME DANS UN BEAU CADRE DE VERDURE PRES DE LA VILLE ET FACILITES RESTAURANT ETC
Pros:

LE PETIT DEJEUNER SUPER BIEN AVEC BEAUCOUP DE CHOIX DE PAINS GATEAUX CEREALS FRUITS.
LE PERSONNEL SERVIABLE ET ATTENTIONNÉ J AI DU PUR DES RAISONS D URGENCE SANTE FAMILIALE CHANGER LE DEPART ET CELA A ETE FAIT SANS PROBLEME, POUR NOUS C ETAIT TRES ARRANJANT EN CE MOMENT DIFFICILE.

Cons:

LA PISCINE PAS PRETE POUR USAGE MANUTENTION . cET HOTEL A UN CADRE MAGNIFIQUE , MAIS MANQUE UM PEU D ATTENTION DANS LA PARTIE EXTERIEURE.

2026-01-28 • via Nuitee
E
Everton • family_with_children • br
9
Pros:

Estrutura

Cons:

Limpeza, piscina suja !!

2026-01-27 • via Nuitee
C
Clara • couple • br
9
2026-01-26 • via Nuitee
G
Guilherme • family_with_children • br
10
Dias agradáveis!!
Pros:

Estrutura do hotel muito boa. Os funcionários são super simpáticos. As camareiras são nota 1000!!!

2026-01-25 • via Nuitee