Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Good location
Quality food
Cons:
Cleanliness issues
Pool maintenance problems

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness issues, including mold and dirty conditions.
Service
9.46
The staff received high praise for being exceptional and attentive.
Location
9.5
The location was noted as great, being close to the center.
Room Quality
8.45
Rooms were generally comfortable but had some maintenance issues.
Amenities
7.98
Amenities like the pool and gaming area received criticism for cleanliness and upkeep.
Value for Money
8.94
Most reviews regarded the hotel as a good value despite some issues.
Food and Beverage
9.49
The breakfast and food quality were positively highlighted by many guests.
Overall Experience
9.36
Overall, guests had a positive experience, willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:22

Property Description

Private Lake and Beautiful Gardens
Escape to Grande Hotel Canela's serene oasis with a private lake and stunning gardens, perfect for a peaceful retreat.

Indoor Pool and Fitness Centre
Stay active and refreshed with our indoor pool and well-equipped fitness centre, ensuring a rejuvenating stay for all guests.

On-Site Restaurant and Extra Amenities
Indulge in delicious buffet meals at our restaurant, unwind at the coffee shop or bar, and explore additional facilities like the games room, sports courts, and fishing at the private lake.

To experience the tranquility and luxury of Grande Hotel Canela, book your stay now and create unforgettable memories.

Important information:

Due to the Coronavirus, the Swimming Pool and Gym will be closed following the current local weekly decree. Any questions contact us to understand the current restriction.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

8.9
Based on 2597 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.36
D
Diogo • couple • br
10
Pros:

A história do hotel, o restaurante com móveis de época…Tudo muito bonito!

2026-08-22 • via Nuitee
K
Keytiane • couple • br
10
Excelente local
Pros:

Excelente atendimento e local limpo

2026-08-21 • via Nuitee
A
Antonio • solo_traveller • br
7
Pros:

As instalações têm grande potencial, áreas amplas e funcionários atenciosos.

Cons:

Os banheiros precisam de manutenção.

2026-08-21 • via Nuitee
R
ROSEMARY • couple • br
9
Pros:

Localização

Cons:

Estrutura antiga

2026-08-21 • via Nuitee
A
Anderson Da Silva • solo_traveller • br
5
Pros:

Café

Cons:

Do quarto tava com cheiro de tinta

2026-08-21 • via Nuitee
M
Maria • solo_traveller • br
7
Pros:

Chuveiro, muito bom, funcionários também !!

Cons:

Quarto escuro, a cama eles, colocam duas de solteiro. Então fica muito dura no meio. Ruim para casal. O hotel , disponibiliza, setores, para festas e confraternizações, tirando a liberdade do hóspede. Restaurante com funcionários ótimos. Mas a comida deixa muito a desejar. Temperatura da piscina baixa.

2026-08-21 • via Nuitee
G
Geraldo • couple • br
8
Pros:

Localização e o espaço, muito bonito, apesar de estar meio sem manutenção nas areas comum.

2026-08-19 • via Nuitee
O
Oliveira • family_with_children • br
8
2026-08-19 • via Nuitee
T
Tatiane • couple • br
10
2026-08-18 • via Nuitee
V
Viviane • family_with_children • br
10
2026-08-17 • via Nuitee
C
claudio • couple • br
7
Pros:

gosto do hotel, espaço, área livre

Cons:

box do wc, muito apertado
café da manhã fraco, antigamente era muito bom

2026-08-17 • via Nuitee
C
Cristiane • solo_traveller • br
10
2026-08-17 • via Nuitee
I
ISABEL • solo_traveller • br
10
2026-08-17 • via Nuitee
A
Angela • solo_traveller • br
10
Pros:

Hospedagem muito agradável. Atendimento primoroso.

2026-08-16 • via Nuitee
F
Flavia • couple • br
10
2026-08-16 • via Nuitee
G
Giovanni C Oliveira • solo_traveller • br
10
Pros:

Muito excelente o atendimento

2026-08-16 • via Nuitee
E
Eric • couple • br
10
Conforto e comida boa
Pros:

Muito boa!!!! Recomendo pra todos.

Cons:

Nada

2026-08-16 • via Nuitee
T
Thais Michelle Antoniollo • solo_traveller • br
9
Maravilhoso
Pros:

Acústica excelente. Aquecimento, chuveiro, conforto da cama e dos travesseiros.

Cons:

Não ter telhado ou cobertura entre os quartos e o café da manhã.
Poderia ter vários guarda-chuvas grandes, que os hóspedes levassem de um lado para o outro

2026-08-15 • via Nuitee
S
Sabrina • family_with_children • br
10
Excelente.
Pros:

Estrutura muito completa com muitas opções para viagem solo, casais, família e corporativo.
Áreas de lazer, café da manhã, equipe.

Cons:

A piscina térmica poderia estar mais quente.

2026-08-13 • via Nuitee
F
Fernandez • family_with_children • ar
9
Hermoso hotel rodeado de naturaleza.
Pros:

Me pareció un lugar increíble para quienes le gusta están en contacto con la naturaleza.

2026-08-13 • via Nuitee