Empress Residence Resort and Spa

Hotels
No.888, Located within Empress Angkor Hotel, National Road 6, , Siem Reap , kh

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Impressive lobby
Excellent breakfast
Cons:
Room safe too small
Bathroom cleanliness needs improvement

Categories

Cleanliness
7.48
The tile grout lines in the bathroom were not cleaned thoroughly.
Service
8.95
The staff was very good and polite.
Location
8.49
Standard quality for this hotel tier.
Room Quality
7.94
The room safe was too small for a laptop, affecting convenience.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.98
The included breakfast is one of the best in town.
Overall Experience
8.45
Overall a great experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:48

Property Description

Luxurious 5-Star Accommodations:
Empress Residence Resort and Spa in Siem Reap offers a lavish experience with an outdoor pool, steam room, sauna, and a fitness center. Indulge in delicious meals at the in-house restaurant and enjoy the convenience of free WiFi throughout the property.

Elegant Rooms with Private Balconies:
Each air-conditioned room at Empress Residence features wooden flooring, a private balcony, flat-screen TV, minibar, and personal safe. The en suite bathrooms are equipped with a bathtub and hot water showers for your comfort.

Convenient Location and Additional Services:
Located just a short drive from popular attractions like Pub Street and Angkor Wat, the hotel offers day trips, car rentals, a souvenir shop, and meeting rooms. Don't miss the opportunity to dine at Kroya Restaurant for a unique culinary experience.

Book now for an unforgettable stay at Empress Residence Resort and Spa!

Important information:

Please note that the property offers two-way airport transfers for an additional charge. Guests are required to provide arrival details in advance using the Special Requests box available.

Please note that shuttle services to the city center are for an additional charge and based on a daily schedule. It is available daily at 18:00 and 20:30. Please contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Location

Guest Reviews

Cleanliness: 7.48
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
C
Christiane family_with_children us
10
The staff here are exceptional, we enjoyed our stay here.
2026-07-06 via Nuitee
S
Simon couple gb
8
Staff were lovely, tv worked intermittently, was very quiet which was fine and a little out of town but very nice for a
Pros:

Grand in an old style very clean

Cons:

A little tired

2026-04-07 via Nuitee
Y
Yuta family_with_children jp
9
Pros:

スタッフが丁寧

2026-03-19 via Nuitee
G
Glenn extended_group au
10
2026-02-26 via Nuitee
H
Hector solo_traveller us
9
Excellent building, excellent breakfast
Pros:

The lobby was truly impressive. Huge chandelier. The Khmer detailed wood carvings and furniture really reminds you that you are now in Cambodia. The building architecture is stunning. The included breakfast is probably one of the best in town. The staff was very good

Cons:

The room safe in my room was too small to hold a laptop computer and did not work. I wished they cleaned the tile grout lines more thoroughly in the bathroom walls and floor

2025-09-29 via Nuitee
T
TAKAKO extended_group jp
8
笑顔
Pros:

スタッフが丁寧だった

Cons:

宿泊客がいなくて寂しかった。部屋の設備が古かった。

2025-08-09 via Nuitee
D
David family with young children us
10
A five-star experience at at three-star prices - we were really pleased with our stay!
2025-01-05 via Nuitee
S
Sandip family with young children au
10
Excellent place to visit Angkor Wat
Pros:

The hotel had good facilities, close to Angkor Wat, the staff were very cooperative and willing to help, lots of options for breakfast, good food, and the hotel itself has that majestic old world charm.

Cons:

Nothing major, but would have been good for the hotel to let us know that they changed our rooms.

2025-01-05 via Nuitee
M
Megan young couple za
10
Exceptional
2024-05-03 via Nuitee
N
Ngoc young couple vn
10
Exceptional
2024-03-14 via Nuitee
S
Silvin young couple ca
7
Good
Pros:

Very comfortable and clean

2024-02-18 via Nuitee
G
Grant solo traveller us
9
Superb
2024-02-07 via Nuitee
M
Maria young couple ph
8
Very good
2024-01-20 via Nuitee
C
Claire solo traveller gb
6
Quiet and large room
Pros:

I needed quiet and that is exactly what I got.
Room was huge and pool area was lovely.

Cons:

Location - it’s quite a way out of the main tourist area for Siem Reap - which was ok for the one night I stayed there.
Breakfast was rather limited if one didn’t want an Asian-style breakfast

2024-01-18 via Nuitee
M
Michael solo traveller gb
8
Very good
2024-01-05 via Nuitee
V
Vincent solo traveller ch
8
Very good
2023-12-30 via Nuitee
S
Shilpa family with young children au
8
Good. Breakfast to be improved.
Pros:

great ambience, decor, very clean, peaceful

Cons:

A bit quiet and deserted in terms of number of people at the property which was a bit daunting. The breakfast was not that great. The cereals given in first morning was stale.

2023-01-17 via Nuitee
M
Matthew family with young children us
10
Exceptional
2023-01-06 via Nuitee
S
Stephanie solo traveller gb
9
Superb
Pros:

The hotel was good, it was just very quiet and somewhat eerie with a lack of guests! Staff were very helpful setting up transport for me, Airport pick up / drop offs. I ate once in the restaurant which was nice and briefly at breakfast before leaving!

2022-11-02 via Nuitee
R
Ritalanda family with young children us
10
Exceptional
2022-10-15 via Nuitee