Madrid Airport Suites, Affiliated by Meliá

Hotels
Affiliated by Melia
7.2 (5229 reviews)
Lola Flores, 16 , Madrid , es

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Convenient for airport access
Cons:
Cleanliness issues
Poor location
Unreliable amenities

Categories

Cleanliness
5.95
Multiple reviews mention issues with cleanliness, including dirty carpets and unkempt rooms.
Service
9.45
Positive remarks about the staff being friendly and helpful, despite some operational issues.
Location
5.95
Negative sentiments regarding the location, described as poor and unsafe.
Room Quality
6.95
Reviews indicate that rooms are outdated with maintenance issues.
Amenities
5.95
Negative feedback regarding amenities, particularly disappointment about the pool not being operational.
Value for Money
6.95
Mixed reviews with some suggesting the price does not match the quality.
Food and Beverage
6.95
Breakfast was not well received, with mentions of limited buffet options.
Overall Experience
9.45
Despite negatives, some guests enjoyed their stay and appreciate the friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:33

Property Description

Luxurious Accommodations
Madrid Airport Suites, Affiliated by Meliá offers a range of luxurious suites, studios, and apartments equipped with modern amenities such as free Wi-Fi and flat-screen satellite TV. The kitchenettes in studios and apartments provide convenience with a microwave and coffee maker.

Recreational Facilities
Guests can unwind at the hotel's pool with a retractable roof, perfect for year-round enjoyment. Additionally, there is a paddle court available for sports enthusiasts to stay active during their stay.

Convenient Location
Conveniently situated just a 5-minute drive from Madrid's Barajas Airport and a short distance from the IFEMA Convention Centre, Madrid Airport Suites, Affiliated by Meliá offers easy access to both leisure and business travelers. Explore the vibrant city of Madrid within a 15-minute drive or opt for a relaxing train journey to central Madrid from the nearby San Fernando de Henares Train Station.

Book your stay at Madrid Airport Suites, Affiliated by Meliá for a perfect blend of comfort, convenience, and luxury.

Important information:

Please note the hotel charges 100% of the reservation at the time of booking.

Please note that guests must present the credit card used to make the reservation on arrival.

Guests can make use of the kitchenware for a surcharge of EUR 30.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note cleaning takes place every 15 days.

All cots are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Dec 31, 2025 until Thu, Jun 25, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

7.2
Based on 5229 reviews
Cleanliness: 5.95
Service: 9.45
Location: 5.95
Room Quality: 6.95
Amenities: 5.95
Value for Money: 6.95
Food and Beverage: 6.95
Overall Experience: 9.45
C
CRISTINA couple es
5
Si quieres servicio de traslado mejor otra opción
Pros:

El desayuno es excelente

Cons:

El traslado al aeropuerto es pésimo.

2026-02-14 via Nuitee
T
Tatiana family_with_children us
10
2026-02-13 via Nuitee
M
Morgana solo_traveller br
10
2026-02-13 via Nuitee
S
Samuel couple es
1
Muy poca calidad y zona mala
Pros:

Horrible

Cons:

Lo peor la persona que llevaba los desayunos, mucha espera en recepción. Habitación muy antiguo y dañada

2026-02-13 via Nuitee
A
Alejandro extended_group es
4
2026-02-13 via Nuitee
J
juan jose solo_traveller es
7
CONVENIENTE Y PRACTICO.
Pros:

El servicio en general es correcto.

Cons:

El tiempo de espera en aeropuerto hasta que llega el autobús de traslado al hotel es largo. Entre 45 a 60 minutos cuando el resto de hoteles con el mismo servicio es bastante menos.
Algo que no me gusto nada, es, cuando estuve en el aeropuerto esperando el autobús al hotel intente contactar con el hotel hasta 5 veces. NUNCA PUDE HACERLO, nadie contesto nunca. Un contestador con varias opciones, pero a la hora de entender alguien NUNCA NADIE CONTESTO, IMPOSIBLE HABLAR CON EL HOTEL.

2026-02-12 via Nuitee
M
massimiliano solo_traveller it
3
Hotel di basso livello , ristorante a buffet orribile e camera carina
Pros:

La camera

Cons:

Ristorante

2026-02-11 via Nuitee
R
Rosas solo_traveller es
3
2026-02-11 via Nuitee
P
Paco extended_group es
9
2026-02-11 via Nuitee
H
hamid solo_traveller fr
7
Pros:

Tout est correct

Cons:

J’ai pas aimé une fois arrivé on m’a demandé une garantie de carte bancaire si je dégrade la chambre. J’ai trouvé ça bizarre avec mon âge de 66 ans et grand père j’ai pensé peut-être à mes origines en plus j’ai présenter un passeport français.

2026-02-10 via Nuitee
H
Hector couple us
8
The hotel is a good value for spending the night to catch an early morning flight.
Pros:

The free airport shuttle is great and the rooms are relatively large and comfortable. Staff is friendly and very helpful.

Cons:

The hotel sits by itself in an area devoid of commerce, restaurants, bars or attractions.

2026-02-10 via Nuitee
B
Blasa couple es
10
2026-02-09 via Nuitee
E
Elisabete family_with_children br
5
Péssima
Pros:

Café da manhã pago à parte muito bom

Cons:

Recepção grosseira, o transfer oferecido pelo hotel não funciona. Ficamos mais de 1 hora no aeroporto aguardando e tivemos que pegar um Uber. Para ir para o aeroporto fomos informados na hora que teria que ter feito a reserva, mas ninguém avisou sobre isso. Péssimo.

2026-02-09 via Nuitee
D
David family_with_children ca
3
Cons:

Nous avons été facturé pour un graffiti sur l'ameublement qui était présent lors de notre arrivé.

2026-01-31 via Nuitee
M
Maria Dolores Marco Merino couple es
2
2026-01-31 via Nuitee
D
David couple es
8
2026-01-30 via Nuitee
C
Clara couple es
5
Bien
Pros:

La ubicación

Cons:

Cuando llegamos no había agua para darse una ducha (aunque el problema era de la zona)

2026-01-29 via Nuitee
M
Mariza couple us
5
Staff and breakfast was great. Room needed deep cleaning.
Pros:

Breakfast was great.

Cons:

Cleanliness… TV was almost on the floor. Not mounted.

2026-01-28 via Nuitee
D
demetrio extended_group cl
8
Buen hotel . Cumple con las expectativas
Pros:

La habitación muy amplia y cómoda

2026-01-28 via Nuitee
M
Marina family_with_children us
8
Dormimos muy cómodos y no tuvimos que coger dos habitaciones
Pros:

Que era habitación familiar

Cons:

La cola en recepción fue muy larga y las máquinas de bebidas y aperitivos muy caras. El baño muy pequeño para una familia

2026-01-27 via Nuitee