Hotel Real Plaza

Hotels
7.8 (669 reviews)
9a Calle Poniente, 40 , Antigua Guatemala , gt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Beautiful property
Cons:
Limited breakfast options
Cold pool
Old bed quality

Categories

Cleanliness
7.8
Multiple reviews highlighted cleanliness positively, but some noted issues such as damp odors in rooms.
Service
8.8
General praise for friendly and helpful staff, indicating above-average service.
Location
8.3
Good location mentioned in multiple reviews, though some noted it required walking.
Room Quality
7.8
Some rooms were described as spacious, but there were complaints about bed quality and cold showers.
Amenities
7.3
Limited amenities and issues with pool temperature noted, affecting overall experience.
Value for Money
7.3
Many guests felt the pricing did not match the quality of offerings, affecting perceived value.
Food and Beverage
6.8
Several reviews criticized the breakfast options and quality, feeling it was lacking.
Overall Experience
8.3
Mixed experiences, but many guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:52

Property Description

Luxurious Amenities
Hotel Real Plaza offers a sun terrace with a swimming pool, extensive gardens, and free Wi-Fi throughout the property. The rooms and suites boast rustic decor, safety boxes, and cable TV. Some accommodations even feature fireplaces and spa baths for ultimate relaxation.

Culinary Delights
Guests can enjoy regional cuisine at the on-site restaurant or explore various dining options within 700 meters of the hotel. The rate includes a delicious breakfast, ensuring a satisfying start to the day.

Convenient Location
Conveniently situated within walking distance of Antigua Central Park and the cathedral, Hotel Real Plaza also provides easy access to the Antigua Handcraft Market and the Colonial-Art Museum. With Guatemala City and the airport just a 40-minute drive away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Hotel Real Plaza now to experience luxury and convenience in the heart of Antigua!

Important information:

Breakfast for children is not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 669 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8.3
S
Sandra family_with_children gt
10
Estadía perfecta en Antigua
Pros:

El hotel es hermoso! La habitación super amplia y el jardín un paraíso dentro de la ciudad

Cons:

Que estuvimos solo dos noches!

2026-03-12 via Nuitee
J
Jose extended_group sv
9
2026-03-12 via Nuitee
S
Sarah solo_traveller gb
9
2026-03-10 via Nuitee
C
Carlos couple us
7
Ok
Pros:

Location

Cons:

Garden

2026-03-09 via Nuitee
K
Krisztina family_with_children gt
7
2026-03-08 via Nuitee
B
balboa family_with_children cl
5
Pros:

La atención de el personal de recepción

Cons:

Desayuno, instalaciones ( nada estaba operativo )

2026-03-05 via Nuitee
W
Wilmer family_with_children gt
9
2026-03-04 via Nuitee
M
Mariana family_with_children gt
9
Hermoso hotel
Pros:

Hermoso lugar, una experiencia agradable y placentera, volvería otra vez.

Cons:

Un poco más amplia la habitación. Pero en general excelente lugar.

2026-03-04 via Nuitee
A
Andrea couple gt
10
Hogareño
Pros:

Las instalaciones y el personal

Cons:

Sin duda estuve muy contenta con el hotel

2026-03-03 via Nuitee
C
Celeste couple us
1
Pros:

Nothing at all

Cons:

Property was very strict

2026-03-01 via Nuitee
N
Nancy couple us
7
2026-02-28 via Nuitee
E
Edgar couple gt
8
2026-02-28 via Nuitee
M
Michal family_with_children pl
7
raczej niezadowolony
Pros:

lokalizacji hotelu bardzo dobra

Cons:

Personel nie mówi po angielsku, bardzo skromne i słabe śniadania, pokoje bez suszarek do włosów , bardzo zimne, bez możliwości nagrzania.

2026-02-27 via Nuitee
D
Denise couple de
10
Eine Ruhe Oase
Pros:

Ein ganz tolles Hotel, liebevoll eingerichtet und zu 100% sauber. Wir haben hier 3 Nächte verbracht und es hat uns an nichts gefehlt. Der Garten ist wunderschön angelegt, eine echte Oase! Auch den Pool haben wir sehr genossen und einige Stunden dort verbracht.
Das inkludierte Frühstück war ebenfalls sehr gut, frisch und perfekt von der Menge.
Alle Mitarbeiter sind sehr freundlich und zuvorkommend.
Die Entfernung zur Innenstadt und zu den Restaurants ist nicht nennenswert und maximal 10 Gehminuten. Alles bequem zu Fuß machbar.
Wir können das Hotel nur empfehlen!

2026-02-27 via Nuitee
R
Rebecca couple pa
9
Pros:

El hotel es muy acogedor, las áreas comunes muy hermosas y el staff es excelente.

2026-02-27 via Nuitee
J
Jaime family_with_children es
10
2026-02-26 via Nuitee
S
Sarah couple gb
8
Beautiful hotel & surroundings, clean and comfortable, only a 15 minute walk into town.
Pros:

The gardens & pool are beautiful.
Hotel is lovely, traditional .

Cons:

Didn’t have a bar, could buy bottles of beer at reception, but very limited, would have been better if you could get refreshments at the pool.

2026-02-24 via Nuitee
P
Pamela couple gt
10
Muy bonito.
Pros:

Lo silencioso y tranquilo que es. Y la atención del personal, muy amables. Y el hotel es precioso, muy bonitos acabados.

Cons:

Que el aire acondicionado gotea bastante

2026-02-24 via Nuitee
O
orozco family_with_children gt
7
estancia agradable
Pros:

Me gusto mucho el hotel que tenia un estilo colonial al igual que los baños, el ambiente era tranquilo y muy agradable el personal siempre estaba a nuestra disposición. El desayuno tomando en cuenta que ya estaba incluido era bueno.

Cons:

Las almohadas podrian estar más comodas y la televisión era un poco dificil de utilizar.

2026-02-23 via Nuitee
L
Luis Pedro couple gt
7
Pros:

Las instalaciones en general se miran muy bien.

Cons:

Habitación: la habitación tiene muebles (sillones) que se miran viejos y descuidados; a su vez, las cortinas del cuarto se miran muy muy viejas. Las toallas del cuarto se miran de inferior calidad y desgastadas. Con esos tres detalles que cambien la unidad sería es excelente! Se recomienda que inviertan en esos cambios para que la relación precio- satisfacción sea mejor. Feliz dia.

2026-02-23 via Nuitee