Hotel Real Plaza

Hotels
7.8 (674 reviews)
9a Calle Poniente, 40 , Antigua Guatemala , gt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Beautiful property
Cons:
Limited breakfast options
Cold pool
Old bed quality

Categories

Cleanliness
7.8
Multiple reviews highlighted cleanliness positively, but some noted issues such as damp odors in rooms.
Service
8.8
General praise for friendly and helpful staff, indicating above-average service.
Location
8.3
Good location mentioned in multiple reviews, though some noted it required walking.
Room Quality
7.8
Some rooms were described as spacious, but there were complaints about bed quality and cold showers.
Amenities
7.3
Limited amenities and issues with pool temperature noted, affecting overall experience.
Value for Money
7.3
Many guests felt the pricing did not match the quality of offerings, affecting perceived value.
Food and Beverage
6.8
Several reviews criticized the breakfast options and quality, feeling it was lacking.
Overall Experience
8.3
Mixed experiences, but many guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:52

Property Description

Luxurious Amenities
Hotel Real Plaza offers a sun terrace with a swimming pool, extensive gardens, and free Wi-Fi throughout the property. The rooms and suites boast rustic decor, safety boxes, and cable TV. Some accommodations even feature fireplaces and spa baths for ultimate relaxation.

Culinary Delights
Guests can enjoy regional cuisine at the on-site restaurant or explore various dining options within 700 meters of the hotel. The rate includes a delicious breakfast, ensuring a satisfying start to the day.

Convenient Location
Conveniently situated within walking distance of Antigua Central Park and the cathedral, Hotel Real Plaza also provides easy access to the Antigua Handcraft Market and the Colonial-Art Museum. With Guatemala City and the airport just a 40-minute drive away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Hotel Real Plaza now to experience luxury and convenience in the heart of Antigua!

Important information:

Breakfast for children is not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$20 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 674 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 8.3
R
Rachel couple us
9
Great stay
Pros:

We enjoyed our stay, the property is beautiful!! The room was great and super comfortable plus the staff was so friendly and there was a great breakfast. It’s a little further from the main streets in Antigua, but still walkable distance.

2026-04-11 via Nuitee
C
Carlos couple gt
10
Excelente estadía
Pros:

El hotel en general esta precioso. Ideal para relajarnos y visitar la Antigua.

2026-04-10 via Nuitee
B
Bianca solo_traveller us
8
2026-04-09 via Nuitee
M
Melquiades family_with_children mx
10
Pros:

Tranquilidad y limpieza

Cons:

Todo bien

2026-04-08 via Nuitee
E
escobar gonzalez family_with_children gt
7
2026-04-06 via Nuitee
L
Lorena family_with_children pa
10
2026-04-06 via Nuitee
J
Juan Silverio couple gt
5
Pros:

Áreas recreativas

Cons:

1. Falta mejorar servicio de restaurante, ya que no tienen variedad de opciones de comida, horarios de servicio es corto y la comida es fría.
2. Las habitaciones cuádruple es demasiado pequeñas, no servicio de aire acondicionado y televisión no funciona. Además indican que son dos camas Queen, sin embargo son camas de menor tamaño.
3. Relación costo del lugar es demasiado elevado
4. No habilitan la salida del segundo parqueo para los huéspedes...siendo este de mejor acceso para salir a caminar hacia la Antigua Guatemala

2026-04-05 via Nuitee
P
Patrick couple us
10
Really great value and a charming oasis in Antigua.
Pros:

Hotel Real Plaza is a charming and comfortable hideaway. While some of the facilities have been around for many years, like the non functional fountains, it all seems well cared for and well loved. It has a charming sense of place and we enjoyed being here. Even with the massive traffic and processions of Holy Week, our room was a quiet sanctuary when we needed rest. The breakfast was a delicious buffet of fruits, eggs, beans, pancakes and other offerings. The coffee was delicious. The staff has been friendly and very helpful. The gardens are lovely and well established. It all as a genuine feel and we’ve enjoyed ourselves. The main entrance is on a road that has easy access to busses and til-tuk transportation. It’s a 15 minute walk to the central square fountain. Lots of great restaurants are close by.

Cons:

We have friends who live here in Antigua and it would have been nice to take a break and hang out on the property between events. But this is discouraged. Maybe they’ve had issues with people trying to squeeze more people into a room without paying. But to pay a day use fee just to have friends hang out with us in the gardens seemed a bit unreasonable. I understand a fee if our kiddos wanted to swim but 100q for kiddos and 200q just for them to come sit with us in the gardens was unreasonable.

2026-04-05 via Nuitee
D
David couple us
10
Hotel Real exceeded our expectations.
Pros:

Cleanliness & service were top notch
The architecture is stunning.
Juan & Melanie anticipated our every need in the restaurant & front desk staff were professional & helpful.

2026-04-04 via Nuitee
M
Monica family_with_children gt
9
Pros:

La limpieza

Cons:

Un poco de olor a humedad

2026-04-01 via Nuitee
E
Eusebio solo_traveller cr
9
Pros:

Instalaciones

2026-04-01 via Nuitee
G
Gabriela family_with_children cr
9
Pros:

Instalaciones y limpieza

Cons:

Nada, todo estuvo bastante bien

2026-04-01 via Nuitee
A
Amy solo_traveller us
10
Pros:

Beautiful and very comfortable

2026-04-01 via Nuitee
S
SANCHEZ MONTERROSO family_with_children gt
10
Excelente servicio, el personal te recibe muy amables
Pros:

Todo cómodo, se siente uno como en casa

2026-03-27 via Nuitee
J
Jorge Enrique Alvarez family_with_children gt
9
2026-03-26 via Nuitee
A
Alberto family_with_children gt
10
Muy buena
Pros:

Todo muy bueno
La atención del personal, son muy amables y atentos

2026-03-24 via Nuitee
J
Jan couple us
8
We enjoyed the staff, the grounds , and the facility very much. The walking was more than we had anticipated.
Pros:

Beautiful facility
Wonderful staff

Cons:

The hotel was not in the location booking.com showed it was, nor was it where the map app showed it.

2026-03-23 via Nuitee
W
WALTER EDUARDO family_with_children gt
7
2026-03-23 via Nuitee
S
SergiD solo_traveller es
8
Tranquilidad en Antigua
Pros:

Habitación amplia, cama cómoda. Jardín.

Cons:

El desayuno podría tener un poco más de variedad.

2026-03-23 via Nuitee
A
Abner couple gt
10
2026-03-22 via Nuitee