Sky Ville Hotel Canela

Hotels
•
Sky Hotéis
8.4 (4385 reviews)
Rua Melvin Jones, 443 , Canela , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Café da manhã excelente
Boa localização
Conforto dos quartos
Cons:
Problemas de limpeza
Instalações antigas
Acesso complicado para pessoas idosas

Categories

Cleanliness
6.99
Reviews indicate issues with cleanliness, particularly in the elevators and the strong smell of mold in some rooms.
Service
8.46
Service is generally rated well, but some reviews note a decline in cordiality from staff.
Location
9
Location is praised, but some reviews mention difficulty accessing the hotel due to a steep incline.
Room Quality
7.95
Mixed feedback on room quality; while some rooms are comfortable, others have issues like lack of ventilation.
Amenities
7.48
Amenities like the pool and breakfast are positively mentioned, but some facilities are noted as needing updates.
Value for Money
8.94
Overall value is seen as positive given the amenities and the service quality.
Food and Beverage
9.49
Breakfast is frequently praised as excellent, contributing highly to satisfaction.
Overall Experience
8.86
General sentiment is positive, with guests enjoying their stay but noting areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:44

Property Description

Swim, Relax, Play: Enjoy a refreshing dip in the swimming pool, unwind in the hot tub, or have a fun time in the games room at Hotel Klein Ville Canela.

Cozy Rooms with Views: Stay in comfort in rooms equipped with air conditioning, cable TV, and more. Some rooms even offer a balcony with serene garden views.

Convenient Location: Situated in the heart of Canela, just 7 km from Gramado, Hotel Klein Ville Canela also offers free on-site parking for guests' convenience.

Ready to experience a perfect blend of relaxation and convenience? Book your stay at Hotel Klein Ville Canela now!

Important information:

Please note that the property charges a 10% service fee.

Please also note that the city of Canela charges a mandatory municipal tax of R$2.89 per night for each apartment.

Parking is charged at R$30.00 + 10% per day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 4385 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 8.86
E
Estelita • family_with_children • br
9
2026-02-14 • via Nuitee
D
Diogo • family_with_children • br
10
2026-02-14 • via Nuitee
K
Karen Luciana • couple • br
4
2026-02-14 • via Nuitee
M
Manuel Roberto • family_with_children • br
10
Pros:

Café da manhã e atendimento.

Cons:

Sugestão de agendar os horários para utilização do ofurô.

2026-02-14 • via Nuitee
M
Mascitti • family_with_children • br
5
2026-02-13 • via Nuitee
J
Jorge Eduardo • family_with_children • br
8
Bom custo benefício em Canela
Pros:

Localização ótima.
Ambiente limpo e organizado.
Café da manhã gostoso e variado.

Cons:

Quarto terreo é ruidoso,com grande movimentação de pessoas e materiais.
Estacionamento é cobrado a parte.

2026-02-12 • via Nuitee
G
Garbaccio • couple • br
8
2026-02-12 • via Nuitee
S
Schmitz • extended_group • br
8
muito boa
Pros:

atendimento

Cons:

estacionamento

2026-02-11 • via Nuitee
D
DIOGO • family_with_children • br
10
2026-02-11 • via Nuitee
A
Ada • couple • br
4
Decepção. Infelizmente propaganda enganosa.
Pros:

Somente a piscina, mas as mesas também em estado péssimo, não tem bar, nem restaurante se queres algo tem que pedir por tele entrega Absurdo. Móveis sem manutenção alguma.

Cons:

Hotel com grande falta de manutenção. Muitas coisas estragadas e deteriorados. Café da manhã péssimo, colocam coisas que sobra do jantar, lasanhas, sobremesas, bolos que foram feitos a dias e sempre voltando os pedaços pra ilha, sucos artificiais. Ovos mexidos secos, sem outra opção. Enfim uma experiência ruim. No Booking as fotos aparecem lindas, só que não é a realidade.

2026-02-11 • via Nuitee
J
Júlio Silva • family_with_children • br
10
Pros:

Tudo. Quarto amplo, super limpo, ótimas camas. Ótima piscina, ótimo café.

2026-02-10 • via Nuitee
A
Alpinismo • family_with_children • br
10
2026-02-10 • via Nuitee
T
Thais • family_with_children • br
4
2026-02-09 • via Nuitee
B
Batalha • family_with_children • br
8
Pros:

Funcionários e café da manhã!

Cons:

Manutenção principalmente da piscina! Chuveiros da piscina não fincionam

2026-02-09 • via Nuitee
F
Fabio • family_with_children • br
10
2026-02-09 • via Nuitee
J
jetson • family_with_children • br
5
Pessa as fotos do quarto!!!! Pra não acontecer surpresa 😔
Pros:

Oi pessoal!!! Era um momento especial que eu iria comemorar!!! Passei essa informação por telefone pro atendente Miguel...vc escolhe um lugar bacana pra nós...com uma vista pro jardim...pode deixar falou ele... Cheguei no hotel.. fiz o pagamento! fui até o quarto... nós colocou no pior que tinha..... fiquei muito decepcionado 😥 mais está tudo bem!

Cons:

Do atendimento

2026-02-09 • via Nuitee
J
Jefferson • family_with_children • br
8
Sky
Pros:

Boa localização

Cons:

Um pouco de barulho nós corredores

2026-02-08 • via Nuitee
R
Renny • family_with_children • br
8
2026-02-08 • via Nuitee
M
Miranda • family_with_children • br
10
2026-02-01 • via Nuitee
L
Lelia • family_with_children • br
10
2026-01-31 • via Nuitee