Sky Ville Hotel Canela

Hotels
Sky Hotéis
8.4 (4385 reviews)
Rua Melvin Jones, 443 , Canela , br

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Café da manhã excelente
Boa localização
Conforto dos quartos
Cons:
Problemas de limpeza
Instalações antigas
Acesso complicado para pessoas idosas

Categories

Cleanliness
6.99
Reviews indicate issues with cleanliness, particularly in the elevators and the strong smell of mold in some rooms.
Service
8.46
Service is generally rated well, but some reviews note a decline in cordiality from staff.
Location
9
Location is praised, but some reviews mention difficulty accessing the hotel due to a steep incline.
Room Quality
7.95
Mixed feedback on room quality; while some rooms are comfortable, others have issues like lack of ventilation.
Amenities
7.48
Amenities like the pool and breakfast are positively mentioned, but some facilities are noted as needing updates.
Value for Money
8.94
Overall value is seen as positive given the amenities and the service quality.
Food and Beverage
9.49
Breakfast is frequently praised as excellent, contributing highly to satisfaction.
Overall Experience
8.86
General sentiment is positive, with guests enjoying their stay but noting areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:44

Property Description

Swim, Relax, Play: Enjoy a refreshing dip in the swimming pool, unwind in the hot tub, or have a fun time in the games room at Hotel Klein Ville Canela.

Cozy Rooms with Views: Stay in comfort in rooms equipped with air conditioning, cable TV, and more. Some rooms even offer a balcony with serene garden views.

Convenient Location: Situated in the heart of Canela, just 7 km from Gramado, Hotel Klein Ville Canela also offers free on-site parking for guests' convenience.

Ready to experience a perfect blend of relaxation and convenience? Book your stay at Hotel Klein Ville Canela now!

Important information:

Please note that the property charges a 10% service fee.

Please also note that the city of Canela charges a mandatory municipal tax of R$2.89 per night for each apartment.

Parking is charged at R$30.00 + 10% per day.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 4385 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 8.86
B
Boelter Filho family_with_children br
10
2026-03-14 via Nuitee
L
Luan couple br
5
2026-03-14 via Nuitee
C
claudio family_with_children br
10
Pros:

Ótimo atendimento, café da manhã muito bom, quarto e roupas de cama limpos, a sala de jogos e as piscinas poderiam ser melhores porque falta manutenção mais não desabona a experiência, com certeza voltarei.

Cons:

Das piscinas e sala de jogos.

2026-03-13 via Nuitee
R
Ronner Gomes family_with_children br
9
2026-03-13 via Nuitee
E
eloisa family_with_children br
9
2026-03-13 via Nuitee
J
José family_with_children br
9
Pros:

Atendimento dos funcionários muito bom

Cons:

Televisão dos quartos não funciona bem

2026-03-13 via Nuitee
A
adriana family_with_children br
10
Pros:

Hotel sempre maravilhoso, em todos os aspectos.
Piscina, ofurô e hidro maravilhosos, temperatura ideal
Café da manhã excelente

Cons:

Nada a falar.

2026-03-12 via Nuitee
F
Fabricio extended_group br
7
Hotel com bom custo beneficio, proximo ao centro de canela e proximo a gramado.
Pros:

Café da manha muito bom, quartos bem limpos e cheirosos, estacionamento muito bom, atendimento na recepção excelente.

Cons:

Acho que o atendimento do pessoal do café podia ser melhor, ter um pouco mais de simpatia e educação.

2026-03-12 via Nuitee
I
ivando family_with_children br
10
Pros:

Gostei muito da piscina,das hidro e do café é maravilhoso sua localização tambem muito privilegiada...
A única coisa que ficou a desejar que o estacionamento é cobrado..( não gostei).

Cons:

Estacionamento é cobrado ( ABSURDO)

2026-03-11 via Nuitee
R
Rodrigo extended_group br
10
2026-03-11 via Nuitee
R
Rogerio27 family_with_children br
10
2026-03-10 via Nuitee
F
Felipe couple br
4
Esperava uma experiência diferente da realidade!
Pros:

Ambiente limpo e organizado. Café com cardápio amplo e qualidade excepcional.

Cons:

O hotel deixou a desejar no aspecto das camas! Na reserva solicitamos 01 cama de casal e no fim nos entregaram 02 camas de solteiro “encostadas” uma na outra, o que fez a experiência de hospedagem ser péssima. Outro ponto, seria a coberta de casal que daria pra entender que fosse de solteiro.

2026-03-09 via Nuitee
L
Luiz family_with_children br
10
2026-03-09 via Nuitee
J
José R. Deitos family_with_children br
7
2026-03-08 via Nuitee
C
Cleonice family_with_children br
8
2026-03-08 via Nuitee
D
DENISE extended_group br
6
Só dormimos então custo benefício razoável
Pros:

Os funcionários bem atenciosos

Cons:

Limpeza do quarto deixou a desejar, cama com buraco, café da manhã os sucos estavam quentes, não tinha gelo, não tinha água quente pro chimarrão.

2026-03-07 via Nuitee
V
Viviane da Rosa Silva family_with_children br
9
2026-03-07 via Nuitee
S
Schneider family_with_children br
8
Pros:

Custo benefício excelente.

Cons:

Não , tenho nada que eu não tenha gostado

2026-03-04 via Nuitee
M
Márcio Ozi family_with_children br
10
Pros:

Tudo

Cons:

Nada

2026-03-04 via Nuitee
A
Anderson Bruno Fink family_with_children br
6
2026-03-03 via Nuitee