Residence Inn by Marriott Greenville

Hotels
•
Residence Inn
8.9 (268 reviews)
1820 West 5th Street , Greenville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Missing amenities
Inconsistent temperature control

Categories

Cleanliness
6.99
Multiple reviews highlighted issues with cleanliness, including dirty kitchens and unclean shower curtains.
Service
10
Numerous comments expressed satisfaction with the helpfulness and friendliness of the staff.
Location
9.86
The hotel is conveniently located close to everything, which was appreciated by several guests.
Room Quality
8.5
Rooms were noted as spacious, but some guests mentioned a lack of cleanliness and modern amenities.
Amenities
7.95
There were complaints about missing amenities like ice machines, and lack of USB ports.
Value for Money
8.98
While some guests felt it was a good deal, others were disappointed given the price and conditions.
Food and Beverage
9.44
Breakfast received positive feedback for variety and quality.
Overall Experience
9.49
Overall, many guests enjoyed their stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:18

Property Description

Convenient Location and Amenities
Located opposite East Carolina University Hospital, the Residence Inn by Marriott Greenville offers a comfortable stay with easy access to nearby attractions. Guests can start their day with a delicious hot breakfast and unwind at the outdoor pool. The hotel also provides complimentary WiFi for all guests.

Fully Equipped Kitchenettes and Spacious Living Areas
Each unit at the Residence Inn features a convenient kitchenette equipped with essential appliances, making it perfect for guests looking to prepare their meals. The furnished seating area adds to the comfort, while select units offer separate living areas for added space and relaxation.

Fitness Center and Meeting Facilities
Guests can stay active during their stay by utilizing the on-site fitness center or host meetings seamlessly with the available meeting facilities. Whether for leisure or business, the Residence Inn by Marriott Greenville caters to all needs.

Book your stay now at the Residence Inn by Marriott Greenville for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PGV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 268 reviews
Cleanliness: 6.99
Service: 10
Location: 9.86
Room Quality: 8.5
Amenities: 7.95
Value for Money: 8.98
Food and Beverage: 9.44
Overall Experience: 9.49
A
Amber • couple • us
10
Pros:

Nice, safe hotel in a good location with very good water pressure.

Cons:

The air conditioner was louder than normal.

2026-04-18 • via Nuitee
B
Brian • extended_group • us
10
2026-04-11 • via Nuitee
R
Rafiya • extended_group • us
9
2026-04-06 • via Nuitee
L
Lori • family_with_children • us
4
I won't stay there again
Pros:

Great location for visiting ECU

Cons:

Could have been cleaner. Dirt on the desk. Small hairs on bathroom floor. Tub didn't drain so I showered with 3" of water on my feet. Furniture was banged up. Just not a nice presentation.

2026-03-30 • via Nuitee
K
Kelli • couple • us
10
2026-03-26 • via Nuitee
Y
Yoram • couple • il
8
Pros:

The staff was very very helpful and kind and the fitness room is good and so is the location near the university

2026-03-15 • via Nuitee
S
Sandra • couple • us
10
The staff was amazing. Shout out to Malia and Chantel. Very nice and helpful. The Mgr working the morning we checked out
Pros:

We loved everything about the property

Cons:

Nothing

2026-03-15 • via Nuitee
D
Denesha • couple • us
10
My stay at Residence Inn by Marriott Greenville was the perfect experience that went above my expectations.
Pros:

The property was exceptionally clean and the staff was very friendly.

Cons:

I have no complaints about this property.

2026-03-12 • via Nuitee
G
Gloria • couple • us
9
2026-01-30 • via Nuitee
K
Kentavian • couple • us
10
2026-01-29 • via Nuitee
E
ERIC • couple • us
10
Pros:

I checked in Friday evening 1/23. The front desk attendant was amazing and I think she was training another young lady. They both were super nice and comforting. I was given a gift bag when I informed them that I was staying there due to my birthday being that Sunday. They welcomed me with open arms and I had an amazing stay. Great atmosphere

2026-01-25 • via Nuitee
J
June I. • couple • us
9
Pros:

The facility was clean and had a fresh smell, not moldy like some do. Both the lobby area and the room were comfortable for relaxing.

Cons:

The water temperature for the shower was locked at a certain point when turning the knob so it was lukewarm, to say the least.

2026-01-20 • via Nuitee
N
Nataly • couple • us
10
2026-01-20 • via Nuitee
K
Kimberly • solo_traveller • us
10
Awesome!
Pros:

Front Desk Person EXCEPTIONAL!

2026-01-19 • via Nuitee
C
Curtis • couple • us
9
2026-01-17 • via Nuitee
E
Eric • family_with_children • us
10
2026-01-07 • via Nuitee
T
Tara • extended_group • us
9
2026-01-05 • via Nuitee
D
Doris • couple • us
10
Pros:

Felt like I was at home away from home. Beautiful room and with a fireplace in the suite.

2026-01-05 • via Nuitee
M
Marchelle • extended_group • us
9
Great place, nice staff
Pros:

Great

2026-01-02 • via Nuitee
V
Valerie • couple • us
10
2026-01-01 • via Nuitee