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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Steam room
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Access to nearby indoor pool
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Playground on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Swimming nearby
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Bicycle-friendly property
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Amenities
Recanto da Serra offers a range of luxurious amenities including indoor and outdoor pools, a hot tub, massage services, and a well-equipped gym. Guests can unwind and relax in style during their stay.
Delicious Dining Options
Indulge in a rich buffet breakfast featuring fresh fruits, cold meats, cheeses, and artisan pastries. At Queen's Pub, savor a variety of snacks, exotic drinks, and wines. Culinary delights await at every corner.
Convenient Location
Located in the heart of Gramado center, our hotel is just a stone's throw away from Palácio dos Festivais Convention Centre and a short drive from Gramado Bus Station. Explore nearby attractions like Vila do Papai Noel and Joaquina Rita Bier Lake effortlessly.
Experience luxury, comfort, and convenience at Hotel Recanto da Serra. Book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
O hotel é bastante charmoso e aconchegante e a localização excelente! Do atendimento e do mimo que ganhamos.
Fizemos a reserva pois o hotel tinha indicação que a piscina estaria aberta na nossa hospedagem porém por algum problema ela ficou indisponível.
Tudo correu muito bem, o atendimento do pessoal do hotel foi ótimo!
As dependências do hotel são muito charmosas e este está localizado a poucos passos da rua torta e afins.
O quarto que ficamos era um pouco antigo, mas tudo estava funcionando!
Tudo, exceto internet wi fi lenta. Localização menos de 10 minutos a pé da Borges Medeiros com rua torta, perto de tudo, mas longe suficiente para não ter barulho. Funcionários atenciosos calefação no hotel todo
Internet wi fi lenta
El personal muy amable, el patio muy lindo, especial para familias con niños, el desayuno es muy completo y variado muy cerca de la (terminal de ómnibus citral que llega hasta el aeropuerto y tiene buen servicio) el personal se encargo de levar nuestras maletas y nos acercó en vehículo hasta ahí, para quien va con vehículo el hotel tiene estacionamiento. Esta muy cerca de todo que podes disfrutar del centro de la ciudad camindo.
Un pequeño detalle, queríamos ver los partidos del mundial y solo había televisión por cable
Localização ótima, muito perto da Borges mas afastada suficiente para ser silenciosa e em meio à natureza. Café da manhã muito bom e variado, equipe educada e prestativa. Boa calefação que deixa o hotel todo quentinho no inverno.
O quarto não tinha nenhuma tomada de 3 pinos, o que dificulta para quem precisa trabalhar com notebook. Mas a recepção me forneceu um adaptador de graça, que resolveu meu problema.
Prestatividade dos funcionários
Bem localizado, da pra fazer tudo a pé.
Café d amanhã muito bom, todos os funcionários muito receptivos e educados.
O colchão estava com marcas, precisa ser trocado.
Localização perfeita, cafe da manha muito bom. Chegar no quarto quentinho.
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