SpringHill Suites by Marriott Pensacola

Hotels
SpringHill Suites
9 (806 reviews)
487 Creighton Road , Pensacola , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Good value for money
Cons:
Old furniture
Limited breakfast options
Noise issues

Categories

Cleanliness
8.58
Many reviews noted cleanliness positively, but some indicated issues like a smelly garbage disposal.
Service
9.55
Consistently positive mention of staff being friendly and helpful.
Location
9.09
Several reviews highlighted good location, though some guests had specific issues.
Room Quality
8.54
Some guests mentioned room quality was decent, but others found furniture old or uncomfortable.
Amenities
9.07
General satisfaction with provided amenities, but some guests noted areas for improvement.
Value for Money
9.53
Many reviewers felt they received great value for their money.
Food and Beverage
8.58
Some praised the breakfast, while others found it limited.
Overall Experience
9.05
Most guests expressed satisfaction, highlighting their intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:39

Property Description

Convenient Location near Pensacola Beach

Comfortable Accommodations with Free Wi-Fi

On-Site Amenities including Outdoor Pool and Fitness Centre

Experience the perfect blend of comfort and convenience at the SpringHill Suites Pensacola by Marriott. Located just 20 minutes from Pensacola Beach, our hotel offers modern guest rooms equipped with free Wi-Fi, coffee-making facilities, and kitchen amenities. Relax by the outdoor pool, stay active at the fitness centre, and host events with ease using our meeting facilities. With complimentary breakfast and free parking, your stay with us is designed to be seamless. Just a short drive from the city centre and the airport, our hotel is the ideal choice for both leisure and business travelers. Book now for a memorable stay in Pensacola!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 806 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.05
T
Troy solo_traveller us
8
Over all great place to stay
Pros:

Was very clean, and all staff were very friendly, and helpful except for 1 older lady with the kitchen staff.

Cons:

The older lady with the kitchen staff was very rude, hateful, and acted like the guest were in her way. No one likes an attitude from employees with the money it cost to stay there.

2026-05-15 via Nuitee
N
Nicholas couple us
9
We enjoyed our stay and will gladly return, and recommend this hotel to others.
Pros:

Breakfast was excellent every day, we actually missed having it when we got home from our trip.

Desk staff were friendly and helpful every time we spoke, well done.

We did use the guest laundry room, which was clean and easy to use. We didn't think to bring our own, but would have preferred dryer sheets to the fabric softener available in the lobby.

Cons:

The switches by the door were confusing. We were halfway through our trip when I'd finally figured out one of them. Still don't know what the others did. We would have benefited from some kind of signage on how to use the thermostat. I figured it out, but only after 2 nights of feeling broiled by the always-on fan (directly facing the pool area).

2026-05-14 via Nuitee
L
Larrian extended_group us
8
2026-05-12 via Nuitee
T
Timothy extended_group us
9
Pros:

The property is easy to access and close to the PCC campus.

2026-05-11 via Nuitee
S
sharon solo_traveller us
6
Pros:

Friendly staff and convenient location. Also free parking was a plus!

Cons:

Noisy air conditioner, dirty carpet and the entire floor was noisy with guests slamming doors and knocking on doors.

2026-05-06 via Nuitee
J
Jorge solo_traveller us
10
Perfect stay
Pros:

We loved the whole place and staff were wonderful!

Cons:

The bed slightly hurt mine and my husband's lower backs but we already have back issues so no big deal.

2026-05-05 via Nuitee
M
Mark solo_traveller us
6
2026-05-04 via Nuitee
M
Michael couple de
7
2026-05-03 via Nuitee
J
Janice extended_group us
10
2026-04-28 via Nuitee
A
Alex couple us
9
A nice clean place to spend the night.
Pros:

Clean, and neat

Cons:

A touch on the pricey side

2026-04-28 via Nuitee
P
Peggy family_with_children us
10
It was awesome
2026-04-25 via Nuitee
J
Jason couple us
10
Comfortable
Pros:

Great staff and cleanliness

2026-04-24 via Nuitee
M
Michael couple us
10
Pros:

Super clean property and excellent staff!

2026-04-20 via Nuitee
D
Dakieshia solo_traveller us
10
2026-04-17 via Nuitee
S
Sidney couple us
9
We enjoyed our stay and would be willing to go to yor place again
Pros:

The breakfast food could be kept a little warmer.

Cons:

The west parking lot could have been fixed and put in working order to allow access from that end of the building when going for walks. And a west end walkway entrance would be nice after going to the church next door.

2026-04-16 via Nuitee
B
Ball solo_traveller us
8
Pros:

Cleanliness

Cons:

Like everything

2026-04-10 via Nuitee
A
Adilene family_with_children us
10
Excellent
Pros:

How close it was to restaurants and the beach wasn’t far

Cons:

I loved everything about the property

2026-04-09 via Nuitee
E
Evelyn Green family_with_children us
3
Pros:

Front end AWESOME customer service!!!

Cons:

The room was HORRIBLE!!! Blood stain bedding and couch in room #211. The shower made cracking sounds as if it was about to collapse any moment and I'm only 135 pounds. For this to be a Marriott this facility needs a MAJOR remodeling!!!

2026-04-07 via Nuitee
B
Bryant family_with_children us
10
Worth the money spent
Pros:

I like everything about my stay at this location

Cons:

The rooms, the property was clean and close to a lot or stores and restaurants

2026-04-05 via Nuitee
K
Kelly family_with_children us
10
2026-04-05 via Nuitee