Courtyard New York Manhattan/Times Square West

Hotels
Marriott
9 (321 reviews)
307 W 37th St, New York, New York, 10018 , New York , US

Pets allowed

Facilities

Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great service
Cons:
Surrounding area cleanliness
External discomfort due to nearby facilities

Categories

Cleanliness
8.5
Rooms were generally clean, but some external cleanliness issues noted with the surroundings.
Service
10
Staff were consistently friendly and helpful, providing great service throughout the stay.
Location
8.5
Good location but noted discomfort due to nearby homeless population and a harm reduction center.
Room Quality
9
Rooms were small but clean and well-kept, contributing to a comfortable stay.
Amenities
8.5
Basic amenities available, but limitations noted such as lack of body lotion and drawers.
Value for Money
9.5
Pricing considered reasonable for New York, especially given overall experience.
Food and Beverage
8.5
Breakfast options noted as overpriced, with nearby alternatives available.
Overall Experience
9.5
Overall stay was enjoyable despite some location-related discomfort, with high service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:02

Property Description

Experience a vibrant stay at Courtyard New York Manhattan/Times Square West, where comfort meets convenience in the heart of the city that never sleeps.

Modern Amenities
Unwind in one of our 224 stylish guestrooms equipped with refrigerators and flat-screen TVs, while free wired and wireless internet keeps you connected to loved ones and entertainment.

Dining Delights
Savor delectable meals at our on-site restaurant or grab a quick snack from the deli, ensuring you're fueled for your New York adventures.

Event & Fitness Facilities
Stay active in our fully-equipped fitness center or host a successful event in our flexible conference space, perfect for business travelers and special gatherings alike.

Don’t miss the opportunity to book your unforgettable stay with us today!

Important information:

  • Up to 3 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 321 reviews
Cleanliness: 8.5
Service: 10
Location: 8.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9.5
Food and Beverage: 8.5
Overall Experience: 9.5
P
P6585OHsarahs Couples
10
Would stay again
Pros:

1. Bathroom has a real door. So many NYC hotels do the pocket door/stall and I like this has a proper bathroom in the room
2. Amazing view, try to get a room facing the street
3. Clean
4. Water pressure was immaculate
5. Super friendly staff

2026-01-18 via Tripadvisor
C
C5461MUstephaniem Business
10
Terrific Bartender
Pros:

I met a client for drinks in The Bistro. Debbie, the bartender, is so welcoming and friendly. She made us the best old fashioneds!

2025-12-08 via Tripadvisor
Z
Z830ASamyb Family
10
Clean, reasonably priced, amazing staff!
Pros:

Just checked out from a 5 night stay during Thanksgiving week. This hotel is safe, very clean, close to everything, and staff is amazing. Shout out to Aaron who is so personable and helpful, he always went out of his way to speak to us and make us feel welcomed. 100% would stay again!

2025-11-28 via Tripadvisor
S
Sarita2 Family
6
Good location and a functional hotel
Pros:

First the good points. Location very good close to Times Square. They allowed early check in free of charge. Conveniently located water fountain (get your own bottles). They will do a daily housekeeping only if you request else every other day).

Bad points: location is a little uncomfortable at night due to homeless people on the streets. Room looked out into a shabby office building. They will charge $75 if you request late checkout. They do not provide body lotion in the bathroom - literally the only Marriott or rather hotel where I found such an awkward policy. No closets or drawers provided other thN a few hangers. Room is poorly lit.

2025-10-14 via Tripadvisor
C
Clinton
10
Pros:

I enjoyed this property. It was clean and quiet (no issues with noise) and air conditioning worked well. They had a bit of extra space and gave me an early check in by around an hour or so which was much appreciated. I'd recommend it here and stay again.

The breakfast was meh. But otherthan that a good property. Oh and gym was also meh. But still overall clean and quiet and modern.

2025-10-13 via Nuitee
N
Nikhil
10
Pros:

Clean Room

2025-10-12 via Nuitee
P
Peter family
10
Pros:

The staff are fantastic and I would especially like to recognize Crystal Morales at check in and Brian who handled our luggage, both were excellent at accommodating and helpful with information.

2025-10-11 via Nuitee
S
Sheila family
10
Pros:

Very friendly and helpful staff !

2025-10-10 via Nuitee
J
Joshua family
10
Pros:

This hotel is very good and have a great location to do mostly everything.

2025-10-08 via Nuitee
K
Katie
8
Pros:

Staff were friendly and welcoming. Very easy to walk around. Room was clean.

2025-10-05 via Nuitee
A
Ali
10
Pros:

👍

2025-10-03 via Nuitee
3
343charlenet Business
10
Good hotel for Manhattan
Pros:

Wonderful hotel, great security. Rooms are small but all new with an included breakfast! Great neighborhood and the doormen are always present.

2025-09-30 via Tripadvisor
C
Claudette
10
Pros:

Great location. Easy check in and out. Friendly staff

2025-09-29 via Nuitee
S
Siddhartha
10
Pros:

Very comfortable beds, had a great sleep. The TV remote was bit weird though. However fantastic hotel.

2025-09-27 via Nuitee
S
Sofia partner
8
Pros:

Really enjoyed my stay here- the staff was super helpful, room was clean and well-kept, the stay felt very relaxing overall.

2025-09-26 via Nuitee
F
frequenttraveller63 Solo travel London, England
8
Good location, nice rooms, as expected
Pros:

The Courtyard by Marriott Times Square West was exactly what I expected. It's not a bad price (well ... relative to other crazy NY hotel price levels!), the location is excellent, steps off 8th Avenue and close to transport, sightseeing, restaurants and shops. And (the reason I chose it), just 5 minutes walk from Penn Station and Moynihan Train Hall. The room was a decent size (again ... relative to most very, very small NY hotel rooms). There's a good desk area for working, and the bathroom was spacious. Front desk were friendly and helpful. There's a basic cafe downstairs that sells rather overpriced breakfast stuff - much easier to go to one of the nearby coffee shops in my opinion, for cheaper, tastier food and drink. But it's convenient to have something on site. I would return. It's nothing amazing or out of the ordinary, but a good, solid choice that ticks all the right boxes.

2025-09-25 via Tripadvisor
J
Justyna family
10
Pros:

Fantastic location. Very easy access to all the main amenities. Lovely room, comfortable bed very good size bathroom.

2025-09-25 via Nuitee
J
Jonszhell
10
Pros:

Staff and facility was very nice and clean!

2025-09-25 via Nuitee
C
Carissa
10
Pros:

Nice rooms, nice price and helpful staff. Hotel and rooms are clean and TV is well connected to internet.

2025-09-25 via Nuitee
K
Korey
10
Pros:

Nice stay and great front desk service

2025-09-24 via Nuitee