Paradise Suites Hotel

Hotels
9.1 (1122 reviews)
Tuan Chau , Ha Long , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Limited activities nearby
Reception quality issues

Categories

Cleanliness
8.85
Multiple mentions of clean rooms and well-maintained facilities.
Service
9.85
Staff were consistently noted as friendly, helpful, and excellent.
Location
8.35
Some reviews mentioned it was a bit far from the city, but generally acceptable.
Room Quality
9.35
Rooms praised for spaciousness, comfort, and decoration.
Amenities
8.35
No gym mentioned; some amenities are noted as lacking.
Value for Money
9.35
Good value praised in various reviews, especially for the quality received.
Food and Beverage
9.35
Breakfast and dining options were frequently described as excellent.
Overall Experience
9.35
Overall stay frequently described as very good, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:42

Property Description

Luxurious Accommodation on Tuan Chau Island

Modern Amenities and Services
The hotel features an in-house restaurant, spa center, free WiFi, and free parking. Guests can also access an outdoor swimming pool and the beach via shuttle services.

Comfortable and Well-Equipped Suites
Each spacious suite is equipped with air conditioning, a flat-screen Smart TV, and large windows with street views. The marble en suite bathroom provides free toiletries for guests' convenience.

Exceptional Dining Experience at The Whisky Gallery
The on-site restaurant offers a variety of international dishes and an impressive selection of whiskies from around the world.

Experience luxury and comfort at Paradise Suites Hotel - book your stay now for an unforgettable getaway on Tuan Chau Island.

Important information:

Please contact the hotel directly for more information regarding transportation services. Contact details can be found on the booking confirmation.

Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorize your credit card or present your original credit card will lead to check in denial.

The following documents must be presented upon arrival, before check in:
1. Credit card used for booking and the copy of it on the front side with cardholder's signature
2. Confirmation of the transaction (sent directly to your email after successful purchase)

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for VND 1,800,000 per person per night when using an existing bed.
    People no matter the age stay for VND 2,000,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1122 reviews
Cleanliness: 8.85
Service: 9.85
Location: 8.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
L
LexyT • family_with_children • ro
8
2026-03-20 • via Nuitee
T
Tracy • extended_group • gb
10
2026-03-20 • via Nuitee
J
Jean • extended_group • nl
8
Prima hotel
Pros:

The room and breakfast/dinner

2026-03-20 • via Nuitee
M
Marie Nadine • family_with_children • re
9
Pros:

Le personnel est disponible pour les clients. La décoration. L'accueil très bien.

Cons:

La situation géographique, c'est une ville fantôme, manque d'une salle de sport.

2026-03-20 • via Nuitee
R
Rainer • solo_traveller • de
10
super tolles Hotel
Pros:

Einfach nur tolles Hotel und für den Preis unübertroffen Personal sehr sehr liebenswert besonders eine Dame im Service

Cons:

Es gibt nichts

2026-03-18 • via Nuitee
B
Bruce • couple • gb
9
Pros:

Excellent staff. Dinner was very good with everything fresh

Cons:

WiFi could be more reliable and faster.

2026-03-18 • via Nuitee
P
Phillip • couple • gb
9
2026-03-18 • via Nuitee
M
Monica • family_with_children • ch
10
2026-03-16 • via Nuitee
M
Melanie • family_with_children • gb
10
Pros:

Room standard was excellent. Big, spotlessy clean, comfy beds, good air con, lovely bathroom and the staff were fantastic

Cons:

No breakfast menu available at 10am. Maybe they did have it earlier, we may have been too late but couldn't see anyone else eating breakfast. We were only here for 1 night as we had a boat to catch

2026-03-15 • via Nuitee
S
Stefano • family_with_children • it
9
2026-03-13 • via Nuitee
M
Melissa • family_with_children • au
9
Pros:

Big room. Nice location by water. Very helpful staff. The food is excellent. Very good value for money

2026-03-12 • via Nuitee
P
Popescu • family_with_children • ro
10
Pros:

Ok

2026-03-11 • via Nuitee
H
Hà • family_with_children • vn
10
Pros:

Nhân viên và đồ ăn ở đây rất tuyệt. Đi Tuần Châu mùa này là một lựa chọn khá hay.

2026-03-11 • via Nuitee
E
Erik • family_with_children • de
10
2026-03-10 • via Nuitee
B
Begoña Esteban Ugalde • family_with_children • es
10
Pros:

Personal muy atento, la situación del hotel muy buena, muy cerca del puerto donde se cogen los barcos para la excursión por la bahía.

2026-03-10 • via Nuitee
P
Popescu • family_with_children • ro
10
Pros:

Perfect ,recomand

2026-03-10 • via Nuitee
C
Carver • couple • au
10
Would definitely recommend this hotel. Especially for a night before a cruise
Pros:

Location is close to port.
Hotel is clean, big rooms.
Staff are attentive and friendly

Cons:

N/A

2026-03-10 • via Nuitee
C
Christian • family_with_children • it
10
Great stay at Paradise Suites Hotel
Pros:

Huge room with a huge bed, definitely one of the most comfortable rooms we had in Vietnam! Clean room with all comforts. The staff is really friendly, great breakfast. It's hard to get a better service and hotel at this price!

2026-03-08 • via Nuitee
M
Maria • solo_traveller • us
10
Excellent hotel
Pros:

It was so clean and beautiful. I wish I would have stayed here for longer. I took the shuttle to the pool. It was so quiet and in a very rich secluded area.

Cons:

Nothing.

2026-03-07 • via Nuitee
I
Ivet • couple • es
8
Pros:

Ubicación: cerca de los muelles desde donde salen varias compañías de cruceros.
La habitación era muy grande, estaba limpia y la cama muy cómoda.

Cons:

Las pizzas.

2026-03-05 • via Nuitee