Paradise Suites Hotel

Hotels
9.1 (1183 reviews)
Tuan Chau , Ha Long , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Limited activities nearby
Reception quality issues

Categories

Cleanliness
8.85
Multiple mentions of clean rooms and well-maintained facilities.
Service
9.85
Staff were consistently noted as friendly, helpful, and excellent.
Location
8.35
Some reviews mentioned it was a bit far from the city, but generally acceptable.
Room Quality
9.35
Rooms praised for spaciousness, comfort, and decoration.
Amenities
8.35
No gym mentioned; some amenities are noted as lacking.
Value for Money
9.35
Good value praised in various reviews, especially for the quality received.
Food and Beverage
9.35
Breakfast and dining options were frequently described as excellent.
Overall Experience
9.35
Overall stay frequently described as very good, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:42

Property Description

Luxurious Accommodation on Tuan Chau Island

Modern Amenities and Services
The hotel features an in-house restaurant, spa center, free WiFi, and free parking. Guests can also access an outdoor swimming pool and the beach via shuttle services.

Comfortable and Well-Equipped Suites
Each spacious suite is equipped with air conditioning, a flat-screen Smart TV, and large windows with street views. The marble en suite bathroom provides free toiletries for guests' convenience.

Exceptional Dining Experience at The Whisky Gallery
The on-site restaurant offers a variety of international dishes and an impressive selection of whiskies from around the world.

Experience luxury and comfort at Paradise Suites Hotel - book your stay now for an unforgettable getaway on Tuan Chau Island.

Important information:

Please contact the hotel directly for more information regarding transportation services. Contact details can be found on the booking confirmation.

Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorize your credit card or present your original credit card will lead to check in denial.

The following documents must be presented upon arrival, before check in:
1. Credit card used for booking and the copy of it on the front side with cardholder's signature
2. Confirmation of the transaction (sent directly to your email after successful purchase)

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for VND 1,800,000 per person per night when using an existing bed.
    People no matter the age stay for VND 2,000,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1183 reviews
Cleanliness: 8.85
Service: 9.85
Location: 8.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
H
Hermann • extended_group • de
10
Immer wieder!
2026-05-12 • via Nuitee
T
Thaomy • couple • de
8
Wir dachten wir sind in einer Ghosttown.
Pros:

Die Zimmer waren sehr sauber. Es gibt ein Restaurant.

Cons:

Die Unterkunft liegt in einer ungeschickten Lage. Drumherum gibt es keine guten Restaurants und auch wenige Supermärkte. Wir konnten auch keinen ATM finden. Der Ort ist sehr leer - es gibt viele leerstehende Gebäude.

Wir haben eine Pizza aus dem Restaurant gegessen. Es war eine Tiefkühlpizza….

Allerdings waren wir auch nur für eine Nacht, da wir am nächsten Tag eine Schiffsfahrt hatten. Ich würde euch empfehlen in der Stadt zu übernachten!

2026-05-12 • via Nuitee
M
Mecklenburg • solo_traveller • de
10
2026-05-10 • via Nuitee
ภาวดี • couple • th
8
ภาพรวมดี แต่จองด้วย Booking.com ทุกครั้งจะมีปัญหาเรื่องไม่รวมอาหารเช้า ทำให้งงกับระบบ
Pros:

สะอาด พนักงานช่วยเหลือดี

Cons:

ราคาอาหารไม่คุ้มค่ากับคุณภาพ

2026-05-09 • via Nuitee
M
Mehdi • couple • fr
10
Perfect
Pros:

All

Cons:

Nothing

2026-05-08 • via Nuitee
J
Jeroen • family_with_children • au
10
2026-05-07 • via Nuitee
S
susana • solo_traveller • pt
10
2026-05-07 • via Nuitee
T
Thuý • family_with_children • vn
3
Khách sạn lừa khách trên tictok. Ko bao giờ quay lại.
Pros:

Tạm gọi là sạch hơn nhà nghỉ

Cons:

Quá xa Bãi Cháy, tốn tiền xe đi lại lên Bãi Cháy ăn và chơi. Chơi ở công viên Tuần Châu KO CÓ GÌ mà quá tốn tiền lại hành xác, trên tictok quảng cáo chỗ nghỉ như resort mà thực tế là căn hộ nên phải leo lên tầng 3, xung quanh là toà nhà khác vừa ồn vừa xấu, ko có view gì như quảng cáo. Bãi biển riêng bảo đang bảo trì không được dùng. Nói là ăn sáng free nhưng không free mà còn ghi giá 250-300k/ bữa sáng. Bắt đặt cọc 50% trước khi vào ở tận 3 ngày, và báo số thẻ ngân hàng kèm 3 số mã bảo mật ở sau thẻ ngân hàng đã nghi nghi rồi mà người nhà cứ đòi đặt. Đặt mà không vào ở thì thu phí 100% khiến khách PHẢI ở. Nhân viên booking nhắn tin báo 1 đằng, khách sạn đòi thu tiền thêm 1 nẻo. Làm mất thời gian tranh cãi xong mới check out được. Con cái ngủ cùng bố mẹ, và bố mẹ chịu giường chật nhưng khách sạn lại đòi thu phụ phí. Hài! Trải nghiệm bực mình.

2026-05-06 • via Nuitee
M
marie laure • couple • fr
10
2026-05-04 • via Nuitee
B
bas • solo_traveller • nl
10
Excellent before your stay at a cruise
Pros:

The super kingzed bed

Cons:

Nothing

2026-05-03 • via Nuitee
C
Carole • couple • fr
7
2026-04-30 • via Nuitee
H
Hà • couple • vn
8
2026-04-29 • via Nuitee
T
Thị Mỹ Hạnh • family_with_children • vn
9
Pros:

Tất cả đều ok. Mà đi ngày lễ thấy giá cao hơn nhiều so ngày thường 😁

2026-04-28 • via Nuitee
P
Patricia • solo_traveller • de
10
2026-04-26 • via Nuitee
R
Rick • couple • nl
10
Heerlijk verblijf voor een lage prijs
Pros:

De locatie is perfect om de hoek van de 500 steps berg en de familie die het hotel runnen verzorgen je enorm goed. De kamers zijn schoon en ruim genoeg. Het zwembad is heerlijk en de ligging tussen de bergen is prachtig.
Er zijn fietsjes die je gewoon mag pakken om daar rond te fietsen en het eten wat ze klaar maken is heerlijk.
Raad het zeker aan!

Cons:

Niets

2026-04-24 • via Nuitee
D
Dominika • couple • gb
9
2026-04-22 • via Nuitee
C
Chris • solo_traveller • fr
7
Passage presque à succès.
Pros:

La chambre spacieuse, la boisson de bienvenue, la salle de bain attenante. L'allure du hall. La façade de l'hôtel. Le minibar.

Cons:

Il n'y avait pas Youtube ou Netflix, retour à l'âge de pierre, ça fait un peu tâche surtout pour un 4 étoiles. Le nombre d'interrupteurs dans la chambre, c'est abusé.

2026-04-21 • via Nuitee
X
Xavier • solo_traveller • fr
8
Moyen mais prix imbattable, bien pour aller prendre le bateau
Pros:

Disponibilité du personnel pour nous aider
Chambre spacious

Cons:

Le restaurant, de qualité moyenne et beaucoup plus cher que les autres restaurants au Vietnam
L insonorisation par rapport au bruit de la rue

2026-04-21 • via Nuitee
J
Jun • extended_group • vn
8
2026-04-20 • via Nuitee
F
Frank • couple • nl
7
Top location for pickup cruise, bad location because it is a ghost town
Pros:

The hotel is near y the pick up places for the cruises

Cons:

The island is a ghost city, a lot of building started to build but not finished because of covid and less request. It did not had the right feeling when bicycling around.

2026-04-19 • via Nuitee