Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Limited activities nearby
Reception quality issues

Categories

Cleanliness
8.85
Multiple mentions of clean rooms and well-maintained facilities.
Service
9.85
Staff were consistently noted as friendly, helpful, and excellent.
Location
8.35
Some reviews mentioned it was a bit far from the city, but generally acceptable.
Room Quality
9.35
Rooms praised for spaciousness, comfort, and decoration.
Amenities
8.35
No gym mentioned; some amenities are noted as lacking.
Value for Money
9.35
Good value praised in various reviews, especially for the quality received.
Food and Beverage
9.35
Breakfast and dining options were frequently described as excellent.
Overall Experience
9.35
Overall stay frequently described as very good, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:42

Property Description

Luxurious Accommodation on Tuan Chau Island

Modern Amenities and Services
The hotel features an in-house restaurant, spa center, free WiFi, and free parking. Guests can also access an outdoor swimming pool and the beach via shuttle services.

Comfortable and Well-Equipped Suites
Each spacious suite is equipped with air conditioning, a flat-screen Smart TV, and large windows with street views. The marble en suite bathroom provides free toiletries for guests' convenience.

Exceptional Dining Experience at The Whisky Gallery
The on-site restaurant offers a variety of international dishes and an impressive selection of whiskies from around the world.

Experience luxury and comfort at Paradise Suites Hotel - book your stay now for an unforgettable getaway on Tuan Chau Island.

Important information:

Please contact the hotel directly for more information regarding transportation services. Contact details can be found on the booking confirmation.

Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorize your credit card or present your original credit card will lead to check in denial.

The following documents must be presented upon arrival, before check in:
1. Credit card used for booking and the copy of it on the front side with cardholder's signature
2. Confirmation of the transaction (sent directly to your email after successful purchase)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.1
Based on 1232 reviews
Cleanliness: 8.85
Service: 9.85
Location: 8.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
T
Tobias solo_traveller de
7
Sehr gut vor einer Halong Bay Cruise
Pros:

Großes Zimmer mit tollem Lichtdesign, extrem bequemes Bett, kostenloses Shuttle zur Marina und zum Strand

Cons:

Frühstück nur bis 9:30, kein SmartTV (kein YouTube, kein Netflix) - das ist nicht mehr zeitgemäß

2026-09-13 via Nuitee
R
Raquel couple es
10
Pros:

Nos encantó la cama y las almohadas lo mejor

2026-09-06 via Nuitee
P
Phuc family_with_children vn
8
Pros:

Chưa ngon như lần ở trước đáy

Cons:

Tiện nghi phòng ở tốt

2026-09-01 via Nuitee
M
Mai couple vn
10
2026-09-01 via Nuitee
J
Juul solo_traveller be
10
Pros:

Zeer mooie en ruime kamer voor de prijs die je betaald krijg je veel luxe

Cons:

Niets

2026-08-30 via Nuitee
A
An Duy solo_traveller fr
8
Pros:

The staff was very friendly and helpful. The service was impeccable. The rooms are very spatious and clean. Breakfast is good and offers many options.

Cons:

The facilities are a little bit lacking for a long stay. There is no gym and the swimming pool is not part of the main hotel (as it suggests in the photo) and can only be accessible via a small bus or walking 1.5km.
The restaurant quality can be improved. The food is ok but can be a bit pricey. The menu isn't diverse enough. The vietnamese dishes are good but western food like pastas, pizzas etc. needs improvement.

2026-08-28 via Nuitee
E
Elliot couple gb
9
2026-08-27 via Nuitee
M
Maya couple ca
10
Très bien situé si vous faites une croisière!
2026-08-26 via Nuitee
D
Dianne solo_traveller au
10
Pros:

Perfect for overnight stay for cruise boat early next morning

2026-08-23 via Nuitee
M
Martin solo_traveller de
10
Pros:

Wonderful stay

2026-08-22 via Nuitee
L
liron couple il
9
2026-08-22 via Nuitee
L
LISA couple it
8
Consigliato
Pros:

Si tratta praticamente dell’unico bell’hotel di tutta l’isola di tam Chau. Il personale accogliente, la stanza molto ampia dai colori scuri . Apprezza il telefono in bagno in caso di problemi, apprezzabili anche la scelta di non utilizzare plastiche ( troverete infatti bottiglie di vetro e le amenities in bagno a volte da Carta) . Buono il ristorante sia per pranzo che per cena e ottima la colazione a buffet con piatti anche internazionali. Tutto sommato piuttosto pulito.

2026-08-20 via Nuitee
T
Tommaso couple it
8
2026-08-17 via Nuitee
V
Van Ha couple ph
8
Cons:

Giường đôi ghép từ hai giường đơn nên bị lọt giữa, không hỗ trợ đổi khi có yêu cầu

2026-08-15 via Nuitee
I
Iana solo_traveller au
10
Pros:

I stayed at Paradise Suites Hotel Tuan Chau with my family for a few days, and we really enjoyed our time there. The staff were very kind and attentive, and we felt well taken care of.

The rooms are spacious and comfortable, and the hotel restaurant is cozy and pleasant. We especially loved the private beach and swimming pool — both were perfect for relaxing and enjoying some quiet time.

We had a lovely family stay and would definitely recommend this hotel.

2026-08-14 via Nuitee
G
Greta solo_traveller it
10
Pros:

Ottimo hotel
Devo dire il migliore della zona
L’abbiamo preso in attesta della crociera del giorno dopo
Letti comodissime e stanze enormi

2026-08-10 via Nuitee
P
Phương family_with_children vn
7
2026-08-09 via Nuitee
E
Emma couple au
7
Conveniently located and good value!
Pros:

The hotel was in a great location for transferring to and from the Ha Long Bay cruises, which made our onward journey very convenient. The hotel staff were lovely, welcoming, and helpful throughout our stay. There was also a good selection of food at breakfast, with plenty of choice.

Cons:

The surrounding area was disappointing, with many dilapidated and deserted buildings nearby. There was nowhere within easy walking distance to explore, dine, or spend time outside the hotel. The swimming pool was not actually located near the hotel, which wasn't clear in the photos when booking.

2026-08-07 via Nuitee
S
Steve family_with_children ch
10
2026-08-07 via Nuitee
N
Nhật Minh Minh family_with_children vn
5
Pros:

bữa sáng phong phú. Địa điểm không thích hợp cho gia đình có trẻ em.

Cons:

Bể bơi hơi xa di chuyển hơi bất tiện cho gia đình có trẻ em

2026-08-04 via Nuitee