Paradise Suites Hotel

Hotels
9.1 (1118 reviews)
Tuan Chau , Ha Long , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Limited activities nearby
Reception quality issues

Categories

Cleanliness
8.85
Multiple mentions of clean rooms and well-maintained facilities.
Service
9.85
Staff were consistently noted as friendly, helpful, and excellent.
Location
8.35
Some reviews mentioned it was a bit far from the city, but generally acceptable.
Room Quality
9.35
Rooms praised for spaciousness, comfort, and decoration.
Amenities
8.35
No gym mentioned; some amenities are noted as lacking.
Value for Money
9.35
Good value praised in various reviews, especially for the quality received.
Food and Beverage
9.35
Breakfast and dining options were frequently described as excellent.
Overall Experience
9.35
Overall stay frequently described as very good, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:42

Property Description

Luxurious Accommodation on Tuan Chau Island

Modern Amenities and Services
The hotel features an in-house restaurant, spa center, free WiFi, and free parking. Guests can also access an outdoor swimming pool and the beach via shuttle services.

Comfortable and Well-Equipped Suites
Each spacious suite is equipped with air conditioning, a flat-screen Smart TV, and large windows with street views. The marble en suite bathroom provides free toiletries for guests' convenience.

Exceptional Dining Experience at The Whisky Gallery
The on-site restaurant offers a variety of international dishes and an impressive selection of whiskies from around the world.

Experience luxury and comfort at Paradise Suites Hotel - book your stay now for an unforgettable getaway on Tuan Chau Island.

Important information:

Please contact the hotel directly for more information regarding transportation services. Contact details can be found on the booking confirmation.

Credit card verification is required prior to arrival. Please present the same credit card used to guarantee your booking when checking in at the property. Failure to authorize your credit card or present your original credit card will lead to check in denial.

The following documents must be presented upon arrival, before check in:
1. Credit card used for booking and the copy of it on the front side with cardholder's signature
2. Confirmation of the transaction (sent directly to your email after successful purchase)

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for VND 1,800,000 per person per night when using an existing bed.
    People no matter the age stay for VND 2,000,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1118 reviews
Cleanliness: 8.85
Service: 9.85
Location: 8.35
Room Quality: 9.35
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.35
R
robert • extended_group • pl
10
2026-02-13 • via Nuitee
A
ahmet • family_with_children • tr
10
Pros:

Herşeyi ile mükemmeldi

2026-02-13 • via Nuitee
Y
Yvonne • couple • ca
10
2026-02-12 • via Nuitee
G
Grisel • family_with_children • fr
10
Pros:

Excellent accueil.
Chambre grande et confortable
Très bon petit déjeuner
Excellent rapport qualité/prix

2026-02-10 • via Nuitee
C
Celine • family_with_children • fr
9
2026-02-10 • via Nuitee
D
Donna • couple • ca
10
Wonderful helpful staff, great location, clean and modern!
Pros:

Staff
Location

Cons:

Price was high in comparison to similar properties

2026-02-08 • via Nuitee
A
alexandre • family_with_children • fr
10
Pros:

La literie

2026-01-31 • via Nuitee
M
Michael Hagege • family_with_children • fr
6
Pros:

Bien pour dormir 1 nuit et partir pour une balade en bateau.

Cons:

Zone fantome. Aucun restaurant bar autour. Très triste en janvier février.

2026-01-30 • via Nuitee
G
Gerard • solo_traveller • vn
10
2026-01-28 • via Nuitee
F
Franck • family_with_children • vn
10
Très belle hôtel et confortable
Pros:

Très belle hôtel pour un petit séjour .
Le plus plus plus la literie j ai dormi sur un nuage .
Très bonne hotel je vous le conseille .

Cons:

Rien a dire

2026-01-23 • via Nuitee
J
JMR • couple • us
10
Most Excellent Hotel!
Pros:

Most friendly and helpful staff ever! Rooms were excellent.! The hotel was flawless!

Cons:

Nothing!

2026-01-23 • via Nuitee
K
Krzysiek Kowaluk • family_with_children • it
10
Pros:

Personel bardzo miły i pomocny pokoj bardzo czysty i komfortowy bardzo polecam

2026-01-22 • via Nuitee
K
Kevin • couple • us
9
2026-01-19 • via Nuitee
A
Antonio • family_with_children • es
10
2026-01-17 • via Nuitee
E
Enrico • couple • it
8
Consigliato TANTISSIMO!
Pros:

La camera molto grande bella pulita ed accessoriata. Lo staff accogliente e gentile. La colazione molto buona. Consigliato

2026-01-16 • via Nuitee
H
Hong Minh • family_with_children • vn
10
2026-01-15 • via Nuitee
M
Maria • extended_group • au
9
Good value for money. Clean, comfortable and big rooms.
Pros:

Located close to the port we have for our day cruise. Big clean rooms. Comfortable beds. Restaurant onsite.

Cons:

If staff are sick, please either let them not serve the guests anymore or they take extra measures to present themselves hygienically (eg., wear masks and not blowing their nose in front of guests while welcoming)

2026-01-13 • via Nuitee
W
Wendy • family_with_children • us
10
2026-01-12 • via Nuitee
J
Joanna • family_with_children • pl
8
Pros:

Good location before a cruise. Overall a good hotel.

Cons:

Coffee could be better

2026-01-08 • via Nuitee
N
Naz • family_with_children • gb
8
2026-01-07 • via Nuitee