Holiday Inn Express & Suites Carlisle - Harrisburg Area by IHG

Hotels
•
Holiday Inn Express
6.4 (165 reviews)
1152 Harrisburg Pike , Carlisle , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean, comfortable rooms (some reviewers)
Good / great breakfast
Friendly and helpful staff
Comfortable bed
Convenient access from parking / location
Staff accommodated room requests (rooms next to each other)
Cons:
Broken hot tub / Jacuzzi
Dirty pool (sand, wrinkled liner, odd smell)
Stained, torn carpets and damaged headboards / peeling cabinetry
Rooms small with limited seating
Slow or insufficient delivery of towels / washcloths and limited toiletries
Overall property worn down; disappointing for the price

Categories

Cleanliness
3
Multiple reviewers reported dirty or stained carpets, rooms that felt dirty, dirty pool water and sand in the pool — overall cleanliness is a major negative.
Service
10
Staff repeatedly described as very nice, friendly and helpful; staff accommodated room requests (rooms placed next to each other). Some minor service delays (towels) noted but overall service was praised.
Location
9.5
Location/access was noted positively (convenient walk from parking to room); otherwise location not a major issue in reviews.
Room Quality
4
Rooms described as small with damaged headboards, peeling cabinetry, torn and stained carpets and limited seating — room condition is below expectations.
Amenities
3
Amenities reported as problematic: hot tub/jacuzzi not working, pool liner wrinkled, sand and unpleasant smell in pool — amenities were a clear negative.
Value for Money
4
Several guests said the stay was disappointing for the price paid (scratchy towels, limited toiletries, slow service for requested items).
Food and Beverage
9
Breakfast was described positively in multiple reviews (good / great), making F&B a clear strength.
Overall Experience
8.7
Mixed overall: strong service and breakfast but significant property condition and amenity problems led to varied experiences across guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location and Modern Amenities
Located near Interstate 76 and Interstate 81, Holiday Inn Express & Suites Carlisle offers free Wi-Fi and well-equipped rooms with a microwave and refrigerator. The US Army Heritage Museum is just a mile away.

Comfortable Accommodation and Thoughtful Extras
Each room features plush bedding, a work desk, and coffee-making facilities. Guests can enjoy Cable TV and a complimentary breakfast with hot coffee, tea, fresh fruit, and pastries every morning.

Fitness and Business Facilities
With access to a fitness center, indoor pool, and business center offering fax and photocopying services, guests can stay active and productive during their stay.

Book your stay now at Holiday Inn Express & Suites Carlisle for a convenient and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 165 reviews
Cleanliness: 3
Service: 10
Location: 9.5
Room Quality: 4
Amenities: 3
Value for Money: 4
Food and Beverage: 9
Overall Experience: 8.7
W
Wheatley • couple • us
8
2026-10-22 • via Nuitee
W
william • solo_traveller • us
4
Pros:

The rooms were clean and comfortable. No complaints there and the breakfast in the morning was good

Cons:

What I did not like was the Jacuzzi heater was broken, so it only had cold water and the water was dirty the swimming pool liner was wrinkled and was coming up and there was sand all in the pool in the deep end and the water had a weird smell.

2026-10-20 • via Nuitee
J
Janise • family_with_children • us
7
Cons:

Hot tub was not working. That's why we stopped there on our travels.

2026-10-15 • via Nuitee
J
Jonathan • family_with_children • us
2
Awful, wouldn’t recommend anyone stay at all.
Pros:

They did accommodate us and put our rooms next to each other.

Cons:

Property is falling apart. Because of that, the rooms felt very dirty and gross. Damaged headboards, fabric
Falling off of them. Carpets in rooms and
Hallway had stains everywhere and were torn up. Cabinetry was falling apart and pealing.

2026-07-04 • via Nuitee
H
Harmony • family_with_children • us
6
2026-07-03 • via Nuitee
S
Suzanne • solo_traveller • us
7
2026-06-28 • via Nuitee
J
Joanne • family_with_children • us
7
2026-06-25 • via Nuitee
K
Katrina • solo_traveller • us
10
2026-06-21 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Great Breakfast 👍

2026-06-20 • via Nuitee
J
Jeremy • solo_traveller • us
2
Pros:

staff was very nice and friendly

Cons:

place looked super worn down. Carpet in hallways and head board was torn. Super small rooms. no chair to sit down to watch tv

2026-06-02 • via Nuitee
E
Elsie • solo_traveller • us
5
Pros:

The bed was comfortable

Cons:

The hotel wasn't very nice looking, especially for the price. The carpet was stained, the pool area could have been cleaner. We booked for four people and they only gave us two towels and washcloths. We asked for more and it took hours to get them and still we didn't get any more washcloths. They bathroom only had one and a half small rolls of toilet paper. The towels were scratchy. For the price paid for one night it was disappointing.

2026-05-25 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Location to my room from the parking lot.
Staff was friendly and helpful.

Cons:

The floor in the bathroom was a bit slippery when your feet are wet

2026-05-15 • via Nuitee
P
pema • family_with_children • us
10
Pros:

breck fast is good and very good locations

Cons:

swimming pool

2026-04-17 • via Nuitee
K
Kantor • couple • us
7
Kind of what I expect from a Holiday Inn. Functional, not ideal, good value for the money.
Pros:

Breakfast buffet was good, not great. Bed comfortable.

Cons:

Shower leaked out onto bathroom floor.
Electrical outlets were limited by the bed.
No end table on one side of bed
Only one lamp between the two beds
Breakfast buffet limitations -- fruit options, no yogurt

2026-04-16 • via Nuitee
L
Linda • family_with_children • us
7
2026-04-09 • via Nuitee
R
robin • couple • us
2
Would not stay there again.
Pros:

Nothing

Cons:

Dirty and not well kept.

2026-03-29 • via Nuitee
B
Brianna • family_with_children • us
2
Wouldn’t stay here again.
Pros:

the rooms were decent

Cons:

pool area was disgusting, smelled horrible, and wasn’t heated at all

2026-03-09 • via Nuitee
A
Ariel • family_with_children • us
2
2026-02-13 • via Nuitee
W
wazir • couple • us
1
Your customer service was abominable. When I booked it said cancel anytime. I had to change arrangem
Cons:

Your customer service

2026-02-08 • via Nuitee
S
Sharlene • family_with_children • us
7
2026-01-26 • via Nuitee