Holiday Inn Express & Suites Carlisle - Harrisburg Area by IHG

Hotels
Holiday Inn Express
7.4 (299 reviews)
1152 Harrisburg Pike , Carlisle , us

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Nice location
Good breakfast options
Cons:
Poor cleanliness
Uncomfortable rooms
Inconsistent service

Categories

Cleanliness
5.9
Numerous reviews indicated poor cleanliness, including dust, dirty floors, and unpleasant odors.
Service
8.9
Service was appreciated overall, with mentions of kind staff and quick check-in.
Location
8.4
Location was described as decent, close to points of interest.
Room Quality
6.4
Rooms reported as run-down and uncomfortable, with significant problems noted.
Amenities
7.4
Some amenities noted (pool, hot tub), but many complaints about lack of maintenance.
Value for Money
7.4
Several reviews mentioned high prices compared to the quality offered.
Food and Beverage
6.9
Breakfast received mixed reviews; while some enjoyed it, others had significant complaints.
Overall Experience
7.9
The overall experience varied significantly, with both enjoyable moments and substantial issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:27

Property Description

Convenient Location and Modern Amenities
Located near Interstate 76 and Interstate 81, Holiday Inn Express & Suites Carlisle offers free Wi-Fi and well-equipped rooms with a microwave and refrigerator. The US Army Heritage Museum is just a mile away.

Comfortable Accommodation and Thoughtful Extras
Each room features plush bedding, a work desk, and coffee-making facilities. Guests can enjoy Cable TV and a complimentary breakfast with hot coffee, tea, fresh fruit, and pastries every morning.

Fitness and Business Facilities
With access to a fitness center, indoor pool, and business center offering fax and photocopying services, guests can stay active and productive during their stay.

Book your stay now at Holiday Inn Express & Suites Carlisle for a convenient and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 299 reviews
Cleanliness: 5.9
Service: 8.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 7.9
P
pema family_with_children us
10
Pros:

breck fast is good and very good locations

Cons:

swimming pool

2026-04-17 via Nuitee
K
Kantor couple us
7
Kind of what I expect from a Holiday Inn. Functional, not ideal, good value for the money.
Pros:

Breakfast buffet was good, not great. Bed comfortable.

Cons:

Shower leaked out onto bathroom floor.
Electrical outlets were limited by the bed.
No end table on one side of bed
Only one lamp between the two beds
Breakfast buffet limitations -- fruit options, no yogurt

2026-04-16 via Nuitee
L
Linda family_with_children us
7
2026-04-09 via Nuitee
R
robin couple us
2
Would not stay there again.
Pros:

Nothing

Cons:

Dirty and not well kept.

2026-03-29 via Nuitee
B
Brianna family_with_children us
2
Wouldn’t stay here again.
Pros:

the rooms were decent

Cons:

pool area was disgusting, smelled horrible, and wasn’t heated at all

2026-03-09 via Nuitee
A
Ariel family_with_children us
2
2026-02-13 via Nuitee
W
wazir couple us
1
Your customer service was abominable. When I booked it said cancel anytime. I had to change arrangem
Cons:

Your customer service

2026-02-08 via Nuitee
S
Sharlene family_with_children us
7
2026-01-26 via Nuitee
W
william extended_group us
1
Would not recommend this hotel and suggest you scratch it off your list
Pros:

Location was close to where I was at

Cons:

There was bugs in the room and some were coming up out of the sink
Also When I called the place to make sure that they were king beds in the room they told me yes but when we got there, there was only queens or they look smaller than me

Also, I paid for an upgrade and you guys charge me $4.91 but when I got to the hotel, they didn’t show it in their system and they didn’t show that they were paid for it

Two of my guests that were staying with me left because of the bad conditions so I had to refund them their money for half of the room

I would appreciate if I could get a refund of about 50% for the inconvenience

Thank you

2026-01-19 via Nuitee
P
Patrick extended_group us
10
Pros:

The breakfast, the room was clean and the beds were comfy

Cons:

The pool area had a smell

2026-01-19 via Nuitee
W
Wanda couple us
5
Pros:

Location, clean lobby and price.

Cons:

Motel is dirty and worn out. Husband and I both got sore throats 20 minutes after being in the room. Elevator was filthy.

2026-01-19 via Nuitee
T
Tommy couple us
10
Pros:

Having coffee available was great, breakfast was good

2026-01-14 via Nuitee
T
Travis couple us
10
Fantastic stay close to our son's home, everyone was great
Pros:

Did not eat breakfast

Cons:

the weather

2025-12-30 via Nuitee
N
Nimal Kumar family_with_children us
9
2025-12-24 via Nuitee
M
Mikaela family_with_children us
7
2025-12-20 via Nuitee
I
Isacc family_with_children us
7
Reeks of Chemicals
Pros:

The room was clean for the most part. The overall atmosphere was good and clean.

Cons:

The entire building reeked of bleach and other chemicals. There is a pool but the upstairs smelled more like bleach and other chemicals than it did down stairs. There were many areas of the room with large amounts of dust and places that had obviously not been properly cleaned in a very long time. The room also reeked of various chemicals and had a strong Marijuana smell.

2025-12-10 via Nuitee
L
Lynette family_with_children us
7
Took granddaughters and they had fun.
Pros:

Breakfast was great and location was ok.

Cons:

My tub wouldn't hold water so no bath but shower worked ok. The price was a bit high.

2025-12-03 via Nuitee
D
Debbie couple us
7
Pros:

location

Cons:

no food

2025-11-01 via Nuitee
J
Jose family_with_children us
9
2025-10-14 via Nuitee
E
Evans family_with_children us
1
Pros:

n/a

Cons:

Woke up in the middle of the night to the smell of marijuana and immediately packed my belongings and, reported the situation to the front desk and asked for a refund. I also noticed after the fact that there was another review left about this as well.

2025-10-13 via Nuitee