Holiday Inn Express & Suites Carlisle - Harrisburg Area by IHG

Hotels
•
Holiday Inn Express
7.4 (308 reviews)
1152 Harrisburg Pike , Carlisle , us
+1 717-240-0080

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Nice location
Good breakfast options
Cons:
Poor cleanliness
Uncomfortable rooms
Inconsistent service

Categories

Cleanliness
5.9
Numerous reviews indicated poor cleanliness, including dust, dirty floors, and unpleasant odors.
Service
8.9
Service was appreciated overall, with mentions of kind staff and quick check-in.
Location
8.4
Location was described as decent, close to points of interest.
Room Quality
6.4
Rooms reported as run-down and uncomfortable, with significant problems noted.
Amenities
7.4
Some amenities noted (pool, hot tub), but many complaints about lack of maintenance.
Value for Money
7.4
Several reviews mentioned high prices compared to the quality offered.
Food and Beverage
6.9
Breakfast received mixed reviews; while some enjoyed it, others had significant complaints.
Overall Experience
7.9
The overall experience varied significantly, with both enjoyable moments and substantial issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:27

Property Description

Convenient Location and Modern Amenities
Located near Interstate 76 and Interstate 81, Holiday Inn Express & Suites Carlisle offers free Wi-Fi and well-equipped rooms with a microwave and refrigerator. The US Army Heritage Museum is just a mile away.

Comfortable Accommodation and Thoughtful Extras
Each room features plush bedding, a work desk, and coffee-making facilities. Guests can enjoy Cable TV and a complimentary breakfast with hot coffee, tea, fresh fruit, and pastries every morning.

Fitness and Business Facilities
With access to a fitness center, indoor pool, and business center offering fax and photocopying services, guests can stay active and productive during their stay.

Book your stay now at Holiday Inn Express & Suites Carlisle for a convenient and comfortable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 308 reviews
Cleanliness: 5.9
Service: 8.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.4
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 7.9
J
Jonathan • family_with_children • us
2
Awful, wouldn’t recommend anyone stay at all.
Pros:

They did accommodate us and put our rooms next to each other.

Cons:

Property is falling apart. Because of that, the rooms felt very dirty and gross. Damaged headboards, fabric
Falling off of them. Carpets in rooms and
Hallway had stains everywhere and were torn up. Cabinetry was falling apart and pealing.

2026-07-04 • via Nuitee
H
Harmony • family_with_children • us
6
2026-07-03 • via Nuitee
S
Suzanne • solo_traveller • us
7
2026-06-28 • via Nuitee
J
Joanne • family_with_children • us
7
2026-06-25 • via Nuitee
K
Katrina • solo_traveller • us
10
2026-06-21 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Great Breakfast 👍

2026-06-20 • via Nuitee
J
Jeremy • solo_traveller • us
2
Pros:

staff was very nice and friendly

Cons:

place looked super worn down. Carpet in hallways and head board was torn. Super small rooms. no chair to sit down to watch tv

2026-06-02 • via Nuitee
E
Elsie • solo_traveller • us
5
Pros:

The bed was comfortable

Cons:

The hotel wasn't very nice looking, especially for the price. The carpet was stained, the pool area could have been cleaner. We booked for four people and they only gave us two towels and washcloths. We asked for more and it took hours to get them and still we didn't get any more washcloths. They bathroom only had one and a half small rolls of toilet paper. The towels were scratchy. For the price paid for one night it was disappointing.

2026-05-25 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Location to my room from the parking lot.
Staff was friendly and helpful.

Cons:

The floor in the bathroom was a bit slippery when your feet are wet

2026-05-15 • via Nuitee
P
pema • family_with_children • us
10
Pros:

breck fast is good and very good locations

Cons:

swimming pool

2026-04-17 • via Nuitee
K
Kantor • couple • us
7
Kind of what I expect from a Holiday Inn. Functional, not ideal, good value for the money.
Pros:

Breakfast buffet was good, not great. Bed comfortable.

Cons:

Shower leaked out onto bathroom floor.
Electrical outlets were limited by the bed.
No end table on one side of bed
Only one lamp between the two beds
Breakfast buffet limitations -- fruit options, no yogurt

2026-04-16 • via Nuitee
L
Linda • family_with_children • us
7
2026-04-09 • via Nuitee
R
robin • couple • us
2
Would not stay there again.
Pros:

Nothing

Cons:

Dirty and not well kept.

2026-03-29 • via Nuitee
B
Brianna • family_with_children • us
2
Wouldn’t stay here again.
Pros:

the rooms were decent

Cons:

pool area was disgusting, smelled horrible, and wasn’t heated at all

2026-03-09 • via Nuitee
A
Ariel • family_with_children • us
2
2026-02-13 • via Nuitee
W
wazir • couple • us
1
Your customer service was abominable. When I booked it said cancel anytime. I had to change arrangem
Cons:

Your customer service

2026-02-08 • via Nuitee
S
Sharlene • family_with_children • us
7
2026-01-26 • via Nuitee
W
william • extended_group • us
1
Would not recommend this hotel and suggest you scratch it off your list
Pros:

Location was close to where I was at

Cons:

There was bugs in the room and some were coming up out of the sink
Also When I called the place to make sure that they were king beds in the room they told me yes but when we got there, there was only queens or they look smaller than me

Also, I paid for an upgrade and you guys charge me $4.91 but when I got to the hotel, they didn’t show it in their system and they didn’t show that they were paid for it

Two of my guests that were staying with me left because of the bad conditions so I had to refund them their money for half of the room

I would appreciate if I could get a refund of about 50% for the inconvenience

Thank you

2026-01-19 • via Nuitee
P
Patrick • extended_group • us
10
Pros:

The breakfast, the room was clean and the beds were comfy

Cons:

The pool area had a smell

2026-01-19 • via Nuitee
W
Wanda • couple • us
5
Pros:

Location, clean lobby and price.

Cons:

Motel is dirty and worn out. Husband and I both got sore throats 20 minutes after being in the room. Elevator was filthy.

2026-01-19 • via Nuitee