Hotel The Royal Snail

Hotels
8.2 (1937 reviews)
Avenue de la Plante 23 , Namur , be

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.55
Reported issues with odors in bathrooms, and cleanliness perceptions vary.
Service
9.05
Staff is consistently praised for their helpfulness and friendliness.
Location
8.55
Great location near attractions, mentioned positively across several reviews.
Room Quality
7.55
Mention of small rooms, hard beds, and other minor issues.
Amenities
8.05
Amenities like breakfast and bar service received positive mentions.
Value for Money
8.05
Overall good value with positive sentiment around pricing.
Food and Beverage
8.55
Breakfast and dinner highly recommended, good variety and quality.
Overall Experience
8.25
Overall positive sentiment reflecting a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:00

Property Description

Luxurious Amenities
Indulge in the free outdoor swimming pool, à-la-carte restaurant, and fitness area at The Royal Snail. Relax in the soundproof rooms equipped with air conditioning, minibar, and flat-screen TV.

Wellness Retreat
Treat yourself at the wellness centre with available massage treatments and a hot tub. Enjoy the option of special diet menus and daily breakfast at the Agathopede restaurant.

Convenient Location
Located next to the Citadel and Casino of Namur, and just 1 km from the city center, The Royal Snail offers easy access to explore the area. For travel convenience, shuttle service can be arranged upon request.

Book now to experience the perfect blend of luxury and relaxation at Hotel The Royal Snail.

Important information:

Please note that the property's restaurant is closed:
- on Saturdays for lunch
- on Sundays for dinner

Please note that the rooms with a sofa can welcome extra guests in the room but it's important to mention it before arrival to avoid that the room is not ready before the check-in.

The Deluxe Room can accommodate an extra bed, against a surcharge of EUR 30 per night.

The suite can offer a sofa bed upon request.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1937 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
P
Patrick extended_group be
9
Heerlijk vertoeven aan de Maas.
Pros:

De kamer met uitzicht op de Maas.

2026-07-11 via Nuitee
M
Michael couple gb
10
2026-07-11 via Nuitee
S
Simon solo_traveller de
9
2026-07-10 via Nuitee
C
Cassandra solo_traveller fr
8
2026-07-07 via Nuitee
E
Edith solo_traveller fr
9
Pros:

Accueil chaleureux et efficace. Hôtel très bien situé. Literie remarquable.

Cons:

Piscine extrêmement petite

2026-07-06 via Nuitee
E
Eckhardt couple nl
7
2026-07-06 via Nuitee
V
vincenzo antonio solo_traveller it
8
Pros:

Posizione e accoglienza

Cons:

Il costo del parcheggio

2026-07-05 via Nuitee
K
Kayi solo_traveller be
9
Appréciation
Pros:

L emplacement,le personnel,la beauté de l'hôtel

Cons:

Rien en particulier.mon séjour d'1nuit s'est bien passé

2026-07-02 via Nuitee
C
Charlène couple fr
8
2026-07-02 via Nuitee
A
ARNAUD solo_traveller fr
9
2026-07-01 via Nuitee
P
PhoaSoanLoc solo_traveller nl
8
2026-06-29 via Nuitee
V
virginie family_with_children be
8
satisfaisant
Pros:

La terrasse était une belle surprise. Super bonne douche! le petit café au matin

Cons:

je m'attendais à une chambre plus fraiche

2026-06-29 via Nuitee
J
Joanna solo_traveller gb
9
2026-06-29 via Nuitee
H
Hermann-Josef solo_traveller de
8
2026-06-29 via Nuitee
M
Michel couple be
9
2026-06-29 via Nuitee
E
Elsa Katherin solo_traveller be
8
Pros:

Nice personeel, tof hotel met lekker onbijt en aangenaam zwembad

Cons:

Soms een beetje stoffig in de gang

2026-06-28 via Nuitee
D
DOMINIQUE couple sn
5
Pas agréable, evidemment. Je venais juste pour dormir mais s’était pas l
Pros:

L’emplacement est jolie.

Cons:

La suite proche de la terrasse du restaurant, les bruits et pas assez d’intimité. Les clients fument devant la terrasse de ma suite et parlaient assez forts donc pas très agréable. La Clim ne fonctionnait pas et on m’a apporté un petit ventilateur sans me proposer de changer de suite pour un séjour de 10 jours avec les grosses chaleurs. Des toiles d’araignées dans les coins de la salle de bain . Menage rapide, le lit mal fait, les draps sont mal tirés. La moquette dans la chambre de la suite et une mauvaise odeur . Il fallait toujours rappeler ce qui manqué dans la SDB . Oubli du tapis de sol ou des serviettes etc..je suis rentrée malade, crise d’asthme et bronchite et les nuits , je dormais mal , j’étouffais dans la chambre.

2026-06-28 via Nuitee
T
TG solo_traveller nl
9
Pros:

Prima plek met vrij uitzicht op de Maas, net buiten het centrum maar goed te lopen vanaf station Namen en vlak bij de brug naar Jambes aan de overzijde van de Maas met enige horeca, winkels en station. Kamer niet groot, maar prima voor een persoon, net en schoon sanitair, goede wifi en aardig ontvangst.

Cons:

Ik was er eerder, dus niet veel. Maar een douche zonder bad daaronder en waterkoker zouden fijn zijn.

2026-06-28 via Nuitee
J
janita couple be
7
Pros:

Badkamer was klein maar netjes, niet veel plaats om toiletzak te zetten en ook nog een douche in bad, niet zo praktisch.
Personeel was heel vriendelijk en rustig hotel.

Cons:

Kleine kamer en heel donker, alles is zwart geverfd, wat ik zelf normaal mooi vind maar hier was het echt donker, alsook in de gang bij de lift. Mochten ook twee stoelen staan op terras.

2026-06-28 via Nuitee
B
Bastiaan couple nl
9
2026-06-27 via Nuitee