Hotel The Royal Snail

Hotels
8.2 (1850 reviews)
Avenue de la Plante 23 , Namur , be

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.55
Reported issues with odors in bathrooms, and cleanliness perceptions vary.
Service
9.05
Staff is consistently praised for their helpfulness and friendliness.
Location
8.55
Great location near attractions, mentioned positively across several reviews.
Room Quality
7.55
Mention of small rooms, hard beds, and other minor issues.
Amenities
8.05
Amenities like breakfast and bar service received positive mentions.
Value for Money
8.05
Overall good value with positive sentiment around pricing.
Food and Beverage
8.55
Breakfast and dinner highly recommended, good variety and quality.
Overall Experience
8.25
Overall positive sentiment reflecting a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:00

Property Description

Luxurious Amenities
Indulge in the free outdoor swimming pool, à-la-carte restaurant, and fitness area at The Royal Snail. Relax in the soundproof rooms equipped with air conditioning, minibar, and flat-screen TV.

Wellness Retreat
Treat yourself at the wellness centre with available massage treatments and a hot tub. Enjoy the option of special diet menus and daily breakfast at the Agathopede restaurant.

Convenient Location
Located next to the Citadel and Casino of Namur, and just 1 km from the city center, The Royal Snail offers easy access to explore the area. For travel convenience, shuttle service can be arranged upon request.

Book now to experience the perfect blend of luxury and relaxation at Hotel The Royal Snail.

Important information:

Please note that the property's restaurant is closed:
- on Saturdays for lunch
- on Sundays for dinner

Please note that the rooms with a sofa can welcome extra guests in the room but it's important to mention it before arrival to avoid that the room is not ready before the check-in.

The Deluxe Room can accommodate an extra bed, against a surcharge of EUR 30 per night.

The suite can offer a sofa bed upon request.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1850 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
Y
Yacine • couple • fr
8
2026-05-08 • via Nuitee
M
Michaël • solo_traveller • fr
9
Pros:

Le petit déjeuner était bon. L'accès au bar le soir était appréciable et les conseils de la personne à l'accueil étaient avisés.

2026-05-05 • via Nuitee
C
Cédric • solo_traveller • be
8
2026-05-05 • via Nuitee
A
Alexis • solo_traveller • fr
10
2026-05-05 • via Nuitee
A
Alexis • solo_traveller • fr
10
Magnifique
Pros:

Tout
Le lieu
L’emplacement
Le personnel
Chambres confortables et soignées
Proximité à la Meuse

2026-05-05 • via Nuitee
A
Alexis • solo_traveller • fr
10
2026-05-05 • via Nuitee
M
Mireille • family_with_children • be
9
Superbe séjour! Nous reviendrons
Pros:

Tout était super ! Petit déjeuner, confort des chambres,gentillesse du personnel, emplacement.

Cons:

Chambre côté Meuse, route bruyante et donc pas moyen de dormir fenêtre ouverte. Mais il y a l’air conditionné

2026-05-03 • via Nuitee
J
JOSEPH • solo_traveller • be
9
Pros:

Juste bien

2026-05-02 • via Nuitee
D
Dr. majid • couple • gb
9
2026-05-02 • via Nuitee
P
patrice • extended_group • fr
8
Très bon séjour.
Pros:

Hôtel moderne et confortable.

Cons:

Le prix du petit déjeuner est un peu élevé.

2026-04-29 • via Nuitee
D
DGM • solo_traveller • be
8
2026-04-27 • via Nuitee
D
DGM • solo_traveller • be
9
2026-04-27 • via Nuitee
F
Francis • family_with_children • nl
8
2026-04-26 • via Nuitee
L
Lisange Traufler • couple • be
10
Pros:

Petit déjeuner oeuf cuit à la minute

2026-04-25 • via Nuitee
A
Alexander • solo_traveller • be
9
2026-04-25 • via Nuitee
S
Stephanie • couple • se
9
2026-04-25 • via Nuitee
D
Dominique • extended_group • lu
8
Hôtel au bord de l eau près de Namur
Pros:

L'amabilité et l:efficacité du personnel.
Repas adapté sur la terrasse.
Équipements adéquats .
Situation géographique.

2026-04-24 • via Nuitee
J
john • couple • be
6
Pros:

Mooie ligging, rustige kamer.

Cons:

Het ontbijt was te pover voor 25 euro per persoon. Alles moest gevraagd worden. Er was te weinig aandacht voor de gast. Opvallend vuile gang (verdieping 4) die lang geleden was gestofzuigd, leek me.

2026-04-23 • via Nuitee
E
Emma • couple • gb
5
Not my vibe at all
Pros:

It was a pleasant location. The bar was nice.

Cons:

The room smelt musty. Also I wasn’t a fan of the dark rooms and hallways. I get what they were trying to do but it just shows dust and it’s a bit depressing.

2026-04-22 • via Nuitee
P
Paulette • solo_traveller • fr
9
2026-04-22 • via Nuitee