Hotel The Royal Snail

Hotels
8.2 (1793 reviews)
Avenue de la Plante 23 , Namur , be

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.55
Reported issues with odors in bathrooms, and cleanliness perceptions vary.
Service
9.05
Staff is consistently praised for their helpfulness and friendliness.
Location
8.55
Great location near attractions, mentioned positively across several reviews.
Room Quality
7.55
Mention of small rooms, hard beds, and other minor issues.
Amenities
8.05
Amenities like breakfast and bar service received positive mentions.
Value for Money
8.05
Overall good value with positive sentiment around pricing.
Food and Beverage
8.55
Breakfast and dinner highly recommended, good variety and quality.
Overall Experience
8.25
Overall positive sentiment reflecting a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:00

Property Description

Luxurious Amenities
Indulge in the free outdoor swimming pool, à-la-carte restaurant, and fitness area at The Royal Snail. Relax in the soundproof rooms equipped with air conditioning, minibar, and flat-screen TV.

Wellness Retreat
Treat yourself at the wellness centre with available massage treatments and a hot tub. Enjoy the option of special diet menus and daily breakfast at the Agathopede restaurant.

Convenient Location
Located next to the Citadel and Casino of Namur, and just 1 km from the city center, The Royal Snail offers easy access to explore the area. For travel convenience, shuttle service can be arranged upon request.

Book now to experience the perfect blend of luxury and relaxation at Hotel The Royal Snail.

Important information:

Please note that the property's restaurant is closed:
- on Saturdays for lunch
- on Sundays for dinner

Please note that the rooms with a sofa can welcome extra guests in the room but it's important to mention it before arrival to avoid that the room is not ready before the check-in.

The Deluxe Room can accommodate an extra bed, against a surcharge of EUR 30 per night.

The suite can offer a sofa bed upon request.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1793 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 7.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.25
A
Arnaud solo_traveller fr
10
2026-03-14 via Nuitee
J
Julien couple be
9
Nice stay!
Pros:

Location. Cosy rooms. Kind staff.

Cons:

Breakfast could offer a bit more for 25€/pers.
More fruits, more juices and a better selection of meat and cheese.

2026-03-09 via Nuitee
J
Julie solo_traveller be
7
2026-03-06 via Nuitee
V
Van solo_traveller nl
9
2026-03-05 via Nuitee
D
Dubois solo_traveller fr
8
2026-02-28 via Nuitee
P
PHUONG couple be
9
Pros:

Super hôtel avec chambre large, très bon equipment. Très propre
Emplacement près de la citadelle

2026-02-27 via Nuitee
G
Gauyacq couple fr
6
Cons:

Fréquentant cet hôtel depuis des années
J’ai été déçus pour la 1er fois !!
15 minutes pour retrouver ma réservation qui était payé
Pas fais attention que si on ne quitte pas la chambre avant 13h pas de ménage donc 3 jours sans ménage !
Et le restaurant qui a toujours était excellent
C'était ouah en médiocrité
1h15 pour un plat immangeable
Réponse pas assez de personnel
Je vois pas ou ca justifi le plat
Dommage !j’espère que c'était passager et que les responsables ferons le nécessaire

2026-02-25 via Nuitee
Q
Quinten couple pt
7
2026-02-24 via Nuitee
V
Valentin couple be
7
2026-02-23 via Nuitee
J
Jérémy couple fr
8
2026-02-22 via Nuitee
C
Clément solo_traveller fr
10
2026-02-22 via Nuitee
F
Françoise solo_traveller be
8
Pros:

Je n’ai pas pris de petit déjeuner

Cons:

Le peu de lumière dans les couloirs, et à la réception.

2026-02-12 via Nuitee
C
Christelle couple be
5
Je connaissais l’établissement il y a 8 ans pour y avoir séjourné et j’étais contente d’y retourner, mais déçue cette fo
Pros:

Chambre peu propre couloirs sales et très abîmés

Cons:

Petit déjeuner rideau juste à côté très sale

2026-02-12 via Nuitee
C
Coudrier couple fr
10
Parfait !
Pros:

Super hôtel : chambre et literie de qualité, salle de bain très agréable, petit déjeuner top ! Rien à dire : on y retournera sans hésiter.

Cons:

C'était parfait :

2026-02-11 via Nuitee
O
Olivier solo_traveller be
8
Chouette escale à Namur
Pros:

Très bon hotel le long de la Meuse. Atmosphère très sombre, mais cosy.
Chambre à la taille suffisante
Salle de repas de tazille moyenne, mais très agréable, silencieuse

2026-02-11 via Nuitee
G
Giuseppe extended_group de
8
Ganz ok für kurz!
Pros:

Die Lage ist gut. Man ist in etwa 20 Minuten zu Fuß im Zentrum. Das Hotel ist Modern und bietet viel Comfort. Das Bett war gut. Internet hat gut funktioniert. Es gibt einen Fitnessraum, den jeder nutzen kann.

Cons:

Die Toilette war bei Ankunft leider nicht ganz sauber. Im Zimmer roch es komisch. Das Personal war leider sehr unfreundlich. Die Zimmer sind gewöhnungsbedürftig. Man muss sich schon sehr mögen, da die Dusche mitten im Raum ist. Das Bad, bis auf das Klo, ist komplett verglast. Sauna und Pool kosten extra.

2026-02-11 via Nuitee
M
Maxence solo_traveller be
10
2026-02-10 via Nuitee
S
Stéphanie couple fr
10
Magnifique ❤️
Pros:

Superbe
Accueil et service au top

Cons:

Rester comme ça

2026-02-09 via Nuitee
R
Romy couple be
10
2026-02-09 via Nuitee
H
Harold solo_traveller ch
10
2026-02-08 via Nuitee