Ozone Inn & Suites

We were thrown out of the hotel without notice. They knew that the hotel was going to be closed and they did not inform us. We were lucky that we retuned the time we did. Our clothing where in the process of been removed from the room. We should be reimbursed for this in convince.

Hotel is closed. The hotel notified me that it will be closed “ for unforeseen circumstances “. Hotels.com has not refunded my payment as yet. As they cannot communicate with the hotel staff.

For the price, it was a good place to stay.

The property was okay. Just need some exterior & interior updating. Less than fifteen minutes to JFK.

Just a simple hotel

Nice are and nice hotel very convenient

Improve their cleanliness. It was dirty.

Fight in the middle of the night

quite reasonable for the price. Nothing fancy, but clean, very nice bed, nice linens/towels. Counter staff were always pleasant (especially the lady during the day) and helpful. Several decent restaurants within walking distance. Only 15 minutes from JFK but still very quiet.
neighborhood older but clean, seems safe. Adequate free parking on street or in their lot.
A good choice if you are on a budget!

The towels had hair on them and all over the bathroom
And a very unpleasant musty smell from the carpets , the toilet was filthy , and the tub had a bunch of hairs on , in and around it .

pull out bed was extremely uncomfortable

I like that the property was near a gas station and places to get food. We chose this location because it was a good price and was near JFK airport. I didn't expect the room to be so small but I guess that's typical of a New York hotel room. All in all the room served its purpose.

I like that it’s in a nice, quiet neighborhood and close to JFK. I was surprised and really didn’t like that they stopped having their complementary breakfast and their shuttle service to JFK. For these two reasons, I may choose accommodations elsewhere the next time that I overnight at the airport.

It was awful.. the room smells to mariguana a lot, and the people very noise until 9 am there was a drunk people with loud music and singing.. and the bed so old and springy outside

Now, don't look at the pictures, this is a dirty, unbelievably noisy and overwhelmingly scary place. The bath tub had a stain, there was not hot water, the toilet had a stain and the wrong cover, the sheets were dirty. I have pictures...

The website shows parking but there was none, I arrived at 11pm and was driving around for 2 hours looking for parking with my 2 kids

What a horrible experience at the hotel

Nothing was unique except bugs and price for what they offer is high

Not much parking as they advertised. Room was clean, but had no extra pillows and blankets. Music was shaking the building until 2 in the morning. When we looked around afterwards, we had paid double through Expedia, as other third parties were cheaper.

I can’t honestly review the property because we never went. I am disappointed because I sent an email earlier in the day asking about changing the booking or getting a partial refund. I didn’t expect them to do that, however, I did expect them to send me a reply. They ignored my email and that is poor service.

Loved the proximity to JFK, the free parking, the 24- hour market around the corner, the friendly staff, the spacious room with fridge and microwave.