Relais Casali della Cisterna

Hotels
9.8 (380 reviews)
Strada Vecchia Alle Sale 8 , Belgirate , it

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful views
Cons:
Location not walking distance to town
Stairs can be challenging for some guests

Categories

Cleanliness
9.68
Standard quality for this hotel tier.
Service
10
The owners were very helpful and provided personalized service.
Location
9.68
The hotel is a short drive from the main town of Stresa.
Room Quality
10
Huge rooms with beautiful views and well-maintained interiors.
Amenities
9.68
Includes a gym, secure parking, and a small pool for children.
Value for Money
9.68
Well-priced given the quality and service offered.
Food and Beverage
9.68
Excellent breakfast and dinner options with local specialties.
Overall Experience
10
Every detail has been thoughtfully preserved, and the experience was outstanding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:30

Property Description

Luxurious Lakefront Property

Elegant Rooms with Stunning Views: Indulge in our elegant rooms with picturesque views of Lake Maggiore, equipped with modern amenities like a minibar and free Wi-Fi.

Relaxation and Recreation: Unwind in our hot tub set in the lush park surroundings, while the little ones enjoy the children's playground, creating a perfect family getaway.

Delicious Breakfast and Convenient Location: Start your day with a delicious breakfast buffet and enjoy the convenience of free parking. Explore the nearby town of Belgirate and easily access nearby transportation hubs.

Experience luxury and tranquility at Relais Casali della Cisterna. Book your stay now for an unforgettable lakeside retreat.

Important information:



Electric car charging stations are available for a fee and subject to availability. The cost, including charging and covered parking, is €25.00 for the first day and €12.50 for each subsequent day.

Check-in with our staff is available until 10:30 PM. If you plan to arrive after this time, please let us know so we can provide you with independent access to your room

To reach the hotel, follow the signs for Villa Claudia dei Marchesi Dal Pozzo. The property is located within the villa's large park.

Please note that due to the nearby railway line, some noise may occasionally be heard.

Guests must present a valid photo ID upon check-in.

Special requests are subject to availability and may incur additional charges.

License number: 103010-ALB-00004 — IT103010A1XQADDCNW


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 380 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 10
Amenities: 9.68
Value for Money: 9.68
Food and Beverage: 9.68
Overall Experience: 10
A
Artem couple ru
10
Pros:

Безумный вид из номера на озеро, огромные номера с высокими потолками, приветливый персонал, и очень дружелюбный владелец, который встречает вас лично на ресепшене. Вкусные завтраки, и прекрасное расположение, советую!

2026-01-19 via Nuitee
R
Roger couple gb
9
A small bijoux style hotel were the owners do everything they can to make you feel welcome.
Pros:

The owners were very helpful, spook good English and made us feel welcome.

The bus and train station are a short walk away but the owners will drive you when requested. Buses stop at 19:30 hours and taxis are rare. Arriving back in Stresa after a train trip we had to take a taxi back, however, the owner said we should have rung and they would have sent someone out to collect us - Now that is service.

The hotel consists of a main building and a second annexe both with views of the lake and the garden area. We had the top floor room, normally a family room, which you entered straight from the lift. It was split into three areas, the first had a single bed and a balcony with a large table for sitting around. The middle section had two single beds whilst the main bedroom area had a king-size bed and a balcony. The bathroom was large with big jacuzzi and shower.

The breakfast met our requirements especially the four types of honey, one being a local honey comb. Though based on the continently style you could also have porridge, waffles, pancakes and various eggs served in the main house or terrace. Evening meals were pizzas, or various salads served in large locally made bowls and of course a sweet selection. Make sure you have the apple tart, a family recipe, with ice cream. There is a large selection of wines to go with your meal, and we had the recommend local red wine which was excellent.

Access to the buildings are via stairs, these are not easy if you have any problems walking. However, if you stay in the main building you can gain access to the hotel through the private quarters, you will need to arrange that, and then ride down in the lift to reception, useful when carrying cases to and from the car.

Th bottom level has secure parking with access to charger stations, which you need to reserve, and a gym area. There is a small raised pool which is suitable for children as a parent could reach over and easily lift a child out.

Cons:

There was nothing we did not really like as we had wanted a small bijou style hotel which we could use as a base to see the area and that is exactly what we had.

The hotel is a short drive from the main town of Stresa with its large hotels, restaurants and promenade walks and it would have been nice if it had been in walking distance, but we knew that before we booked. If you are careful and look around you should be able to find a space to park your car in one of the car parks, or in a white parking area for free.

Just remember this is not the type of hotel were you relax by the pool and do nothing every day, though if you are a family there is plenty of shade and a large play area for children to run around when you need a rest.

The hotel's Web site gives a very fair and honest picture of the hotel and what to expect.

2026-01-19 via Nuitee
D
Daphné family_with_children fr
10
Nous reviendrons
Pros:

Une vue à couper le souffle en arrivant, un couple charmant et attentionné pour vous accueillir et répondre à toutes vos questions. Le petit déjeuner est magnifique, nous avons eu la chance de le prendre face au lac tous les matins.

2026-01-19 via Nuitee
N
Noémie couple fr
10
Un séjour tout simplement exceptionnel !
Pros:

Absolument tout !

Cons:

Rien

2026-01-19 via Nuitee
G
Gordon family_with_children us
10
This was probably my favorite place to stay of any in my many years of traveling.
Pros:

Everything was great. The hosts, Alberto and Simona, are gracious and helpful. They made us feel very welcome and addressed needs we had during the stay, including helping with difficult tour reservations nearby.
We traveled with our family and needed three rooms. Each room was perfect for the ones in it. Th rooms are well apportioned and spacious. The view of Lake Maggiore is fabulous from the rooms.
One of our group has young kids and there were a lot of activities right at the hotel, like a pool and ping-pong. In addition, the hosts really made the kids feel at home. One of the kids said that stay was his favorite part of the trip.
The food was great and, surprisingly affordable. We had breakfast there twice, lunch twice, and dinner four times. The menu has a lot of variety so most of us didn't have the same thing twice, except the young ones, who loved the chicken strips (so did the adults that sampled them).
The property is beautiful, with a wide variety of plants and trees.
Travel to nearby sites is convenient.

Cons:

We wished we could have stayed longer. Some commented they wanted to live there.

2026-01-19 via Nuitee
J
Joseph solo_traveller us
10
every detail has been thoughtfully preserved
Pros:

A charming and meticulously upheld property full of character, with a beautiful view of Lake Maggiore

Cons:

N/A

2025-11-08 via Nuitee
L
Louis couple fr
10
2025-10-22 via Nuitee
E
EUGENIO couple it
7
2025-10-22 via Nuitee
נורית couple il
10
Pros:

מלון בוטיק מדהים, קבלת פנים חמה ביותר, הרגשנו כמו משפחה. סימונה ואלברטו אנשים חמים ומסבירי פנים. ארוחת בקר נפלאה וכן ארוחת ערב, מאד ביתית. חושבים על כל פרט.
אם אפשר לתת ציון 20 הייתי נותנת.
ממליצה מאד על המקום

2025-10-19 via Nuitee
S
Sébastien family_with_children ch
9
Pros:

Génial.
Environnement exceptionnel.
On y retournera.

2025-10-19 via Nuitee
K
Karin couple ch
8
Pros:

Sehr familiär, wunderschöner Park und super Frühstück

2025-10-17 via Nuitee
E
Etienne family_with_children fr
10
2025-10-14 via Nuitee
M
Martina couple cz
9
Pros:

The view on the Maggiore Lake. The room was nice with a balcony and staff was halpful all the time. We spend here only 1 night.

Cons:

We like Italian home cuisine. Unfortunatelly you didnt find here but the staff is trying to do their best.

2025-10-13 via Nuitee
E
eyal family
10
Pros:

A Magical and Heartwarming Stay at Relais Casali della Cisterna

We originally planned to stay for just one night, and ended up staying for two, simply because we couldn’t leave!
Relais Casali della Cisterna is a truly special place, elegant, peaceful, and full of warmth.

From the moment we arrived, we were welcomed with genuine kindness. The hosts, Simona and Alberto, went above and beyond to make our stay perfect, offering great local tips, and always making us feel at home.

Our room was beautifully designed, spacious, and spotless, with breathtaking views of Lake Maggiore. Waking up to the view of the lake from our balcony was unforgettable. The gardens surrounding the villa are lush and peaceful, perfect for relaxing walks or a quiet coffee in the morning sun.

Breakfast was excellent, fresh pastries, fruit, local cheeses, and eggs made to order. It’s one of those places where every detail feels cared for.

The location is also great, just a few minutes’ drive from Stresa and Belgirate, close enough to explore but quiet enough to feel completely away from it all.

We’ve stayed in many places across Europe, but this one really stands out for its charm, authenticity, and the warmth of its hosts. We left with a full heart and wonderful memories.
Highly recommended, and we’ll definitely be back!

2025-10-10 via Nuitee
P
przemyslaw couple de
10
Pros:

Lage und ruhiges feine Hotel, und nette Atmosphäre

Cons:

Mich und meine Frau hat uns alles gefallen wir freuen uns wieder dazu kommen

2025-10-07 via Nuitee
P
Philippe couple ch
8
Pros:

Sympathisches Personal

Cons:

Chemiespray auf Bettüberzug

2025-10-07 via Nuitee
A
Arie family_with_children il
10
Pros:

The property is located at a beutifull place, overlooking the lake, situated in a wide spread lush botanical garden.
Our appartment was perfect. Beautifully decorated and well maintained.
The owners hospitality was above and beyond. They did everithing possible to assist us in any request

Cons:

Nothing. Ut was simply perfect.

2025-10-07 via Nuitee
V
Vellani couple it
10
Scoperta da 10 e lode
Pros:

Veramente una splendida scoperta .. villa tenuta perfettamente e curata in ogni particolare …colazione abbondante e alla carta .. accoglienza perfetta
Camere ampie , pulite e con una vista stupenda

Cons:

Nulla

2025-10-05 via Nuitee
G
Guy.is family_with_children il
9
מקום מהאגדות לישון בו
Pros:

הגענו משפחה של חמישה. ישנו בחדר של 5 מיטות.
חדר יפה, נקי וגדול, ויש גם חדר רחצה עם ג'קוזי.
מקום קסום ממש על החוף של אגם מגו'רה. נוף מהמם מהחלון והמרפסת. הבעלים של המלון זוג מקסים. הבעל יודע כמה מילים בעברית. האישה בדלפק הקבלה והיא מטפלת בהכול בצורה מאוד נעימה. ממש עזרה לנו בכל מה שהיינו צריכים, יחס ממש טוב.
לפני שהגענו בתמונות הרגיש לי קצת עתיק וחששתי מזה, אבל במציאות זה מרגיש יוקרתי.
מאד ממליץ לישון שם למי שנמצא באזור. גיא.

Cons:

בגדול אהבנו הכל. לא מצאתי משהוא לא בסדר.

2025-10-05 via Nuitee
M
Martina couple de
10
Tolle Auszeit in außergewöhnlichem Ambiente
Pros:

Wunderschönes Hotel direkt am See - liebevoll ausgestattet ! Besonders freundliches Personal

Cons:

Nichts

2025-09-28 via Nuitee