Hotel Florence, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
9 (294 reviews)
126 West Evans Street , Florence , US
+1 843-629-0100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great location
Beautiful design
Helpful staff
Cons:
Noise from trains
Lack of refrigerator
Maintenance issues

Categories

Cleanliness
8.58
Several reviews mentioned cleanliness positively, but there were issues like spilled substances and maintenance concerns.
Service
9.55
Consistently positive feedback about the welcoming and helpful staff.
Location
9.59
Highly praised for its convenient and charming location.
Room Quality
8.54
Rooms described as nice, but certain issues like lack of closet and refrigerator were noted.
Amenities
8.57
Mixed feedback on amenities, such as a broken coffee maker and lack of a refrigerator.
Value for Money
9.03
General value perception appears positive, despite some complaints.
Food and Beverage
8.58
Positive sentiment about dining options, though restaurant closed during stay impacted experiences.
Overall Experience
9.55
Overall positive experiences expressed; many guests indicated intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:46

Property Description

Boutique-Style Rooms

Experience luxury and comfort in our boutique-style rooms at Hotel Florence, Tapestry Collection by Hilton. Each room features a 37-inch flat-screen cable TV and single-service coffee-making facilities, ensuring a relaxing stay in the heart of Florence city centre.

Dining Experience at Victor's Bistro

Savor delicious meals at Victor's Bistro, where breakfast, lunch, and dinner are served daily. Enjoy a full-service bar and the convenience of room service for a fee, providing you with a delightful culinary experience during your stay.

Convenient Amenities

Benefit from free Wi-Fi, an on-site business centre, fax and photocopying facilities, and complimentary parking at our non-smoking hotel. With proximity to Francis Marion Performing Arts Center and Florence City-County Complex, Hotel Florence offers both convenience and luxury for your visit.

Book now for an unforgettable stay at Hotel Florence, Tapestry Collection by Hilton.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 294 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
R
Ralph • solo_traveller • us
10
2026-10-23 • via Nuitee
H
Hank • family_with_children • us
7
2026-10-12 • via Nuitee
G
georgia • couple • us
10
2026-10-11 • via Nuitee
D
DoubleD • extended_group • us
10
Fantastic!
Pros:

Great Location, walking distance to awesome dining.

Cons:

N/A

2026-09-13 • via Nuitee
A
Anna • solo_traveller • us
3
2026-09-02 • via Nuitee
N
Nancy EThomas • solo_traveller • us
9
Downtown Florence
Pros:

Location and historic building was wonderful

Cons:

The room was quite small but adequate

2026-08-22 • via Nuitee
K
Kristine • couple • us
8
Pros:

Great location for overnight stay. Very helpful staff.

Cons:

Cleaning - you have some serious issues with the bathroom / wc.

2026-08-20 • via Nuitee
J
John • solo_traveller • us
10
2026-08-12 • via Nuitee
P
Pablo • couple • us
8
2026-08-05 • via Nuitee
D
Dana • couple • us
8
2026-07-21 • via Nuitee
R
Relax03586923346 • Family
6
Comfortable and a great location, but needs better housekeeping
Pros:

The location was great, the space was roomy and comfortable, and the beds/pillows were excellent. We stayed in the owners suite, and although it was great for the above reasons, the level cleanliness was pretty bad. There was “gunk” on the sink handles, some kind of liquid spilled down the wall of one of the rooms and puddled on the baseboards, a used paper plate behind a sofa cushion, an empty flameless heating canister leftout on the floor, hair under a pillow, in the tub and on the base of the lamps, water rings on the side tables, and fingerprints all over the makeup mirror. The faux leather on the headboard was peeling really bad and if you touched it it stuck to your fingers and came off. it was nothing major, but i did feel like for $500 it should have been cleaned better. I sent pics to the assistance number as soon as we checked in and they said they’d speak to housekeeping .

2026-07-19 • via Tripadvisor
M
Maria • solo_traveller • us
10
Pros:

One of the best restaurants for a hotel and top notch service

Cons:

Room was a little small.

2026-07-19 • via Nuitee
O
Or • solo_traveller • us
7
2026-07-16 • via Nuitee
R
Ronnie • solo_traveller • us
10
2026-07-07 • via Nuitee
R
Ronnie • solo_traveller • us
10
2026-07-05 • via Nuitee
K
Kathleen • couple • us
8
Very nice -
Pros:

Had dinner at the onsite restaurant that was fabulous

Cons:

Our room was a little small but very comfortable

2026-07-03 • via Nuitee
L
Laura • couple • us
9
Comfortable stay in historic property.
Pros:

Wonderful, friendly staff from checkin to checkout made our stay extra enjoyable in this historic hotel. Enjoyed exploring its history. Had a king room which was a bit on the smaller side but perfectly adequate for our stay. When asked the staff even provided a refrigerator for the room. Bed was extremely comfortable, AC was working well on a hot summer day, and the large TV was a nice treat to watch the World Cup games. Bathroom was spacious including the shower, water pressure was on the low side. All in all very pleased with our stay. Small but pretty restored downtown with a great friendly atmosphere—and the ice cream shop just a few stores down gave huge servings.

Cons:

Nothing—would happily stay here again.

2026-07-02 • via Nuitee
K
Kim Jennings • solo_traveller • us
10
2026-06-26 • via Nuitee
5
560brittc • Couples • Glen Allen, Virginia
10
Hidden treasure
Pros:

We stopped on our way down to Charleston and loved this place! Felt like stepping back in time with all of the modern amenities. Lobby and room was charming. Bonus was their restaurant Victor’s. Food was incredible and the atmosphere was really cool.

2026-06-13 • via Tripadvisor
C
Cumbee • couple • us
10
2026-06-04 • via Nuitee