Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent service from friendly staff
Great location near shops and amenities
Cons:
Inconsistent room design
Minor issues with reception efficiency

Categories

Cleanliness
8.33
There were mentions of cleanliness being good, but some concerns about room design.
Service
9.3
The staff were described as friendly and helpful, providing excellent service.
Location
9.34
Multiple reviews highlighted the great location, with easy access to amenities.
Room Quality
8.29
Rooms were reported as comfortable, but there were complaints about design.
Amenities
9.32
The hotel has a fantastic spa, swimming pool, and great breakfast options.
Value for Money
8.78
Overall perceived as a good value for the quality offered.
Food and Beverage
9.33
Breakfast was specifically praised with a variety of options.
Overall Experience
9.3
Guests reported a truly fantastic stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 02:03

Property Description

Luxurious Alpine Retreat

Contemporary Design & Spa Amenities
The W Verbier offers a blend of contemporary alpine design and luxurious spa amenities, including an indoor pool, heated outdoor pool, and a spa area for guests to unwind after a day of skiing.

Gourmet Dining & Entertainment
Indulge in culinary delights at the W Kitchen restaurant, offering modern Swiss and Mediterranean cuisine. For a unique experience, visit the tapas bar by Sergi Arola or unwind at the sushi bar and café. The hotel provides a variety of dining options to satisfy every palate.

Convenient Ski Access & Wellness Facilities
With ski-to-door access to the Verbier Cable Car and free access to the Away Spa Area and gym, guests can enjoy a seamless ski vacation with added relaxation. The 24-hour concierge service ensures a stress-free stay at the W Verbier.

Book your stay at W Verbier for an unforgettable alpine experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 249 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
A
Alain couple ch
10
Excellent hôtel
Pros:

Excellent hôtel, rien à redire. Service au top, personnel très aimable, chambre magnifique, très bon emplacement. Magnifique SPA.

Cons:

Les odeurs de cigare qui remontent de la terrasse dans les chambres, pas top mais on ne peut pas interdire aux fumeurs...

2026-04-20 via Nuitee
L
loora_96 solo_traveller ch
10
Pros:

Luxus pur. Es ist ein wunderschönes Hotel mit sehr professionellem Personal.

2026-04-19 via Nuitee
A
Anne family_with_children ch
10
2026-04-17 via Nuitee
S
Sameer solo_traveller au
7
2026-04-13 via Nuitee
M
Michael couple de
5
2026-04-08 via Nuitee
D
David couple dk
6
Great stay but Check-in could have been smoother
Pros:

Very well located
Room was very nice

Cons:

We came by car and the vallet was not there
Then it took quite some time as some customers who arrived at the same time wanted to negotiate a different suite … we clearly felt we were not a priority.
Then we had to take care of our luggages ourselves as it was taking ages and we wanted to go to the spa (which was closing 45mns later)

2026-04-05 via Nuitee
K
Kenneth couple gb
8
2026-04-04 via Nuitee
J
Jacqueline family_with_children us
9
An excellent ski Hotel with superb staff!
Pros:

The staff exceeds every expectation. They go above and beyond to help guest with every request. The location, spa and ski room are excellent!

Cons:

The room was a bit tight but they do give you ample areas to put away ski items. The only thing we did not like was how dark the hallways are. It's a bit disorienting because everything is black and there is so little light.

2026-03-20 via Nuitee
A
Andrey couple us
1
2026-03-12 via Nuitee
M
Medat couple us
10
2026-03-04 via Nuitee
L
Luca couple ch
10
2026-02-28 via Nuitee
L
Lapolla solo_traveller gb
1
2026-02-25 via Nuitee
T
Tamir family_with_children gb
10
2026-02-24 via Nuitee
H
Helene family_with_children se
10
2026-02-12 via Nuitee
W
WorkTravelPlay27 Friends getaway
2
Stay Elsewhere
Pros:

Stayed here for a snowboard vacation. The hotel is decent, but it falls short of the prices that are charged and how it is advertised. For example, some rooms list a fireplace as an amenity. In reality, the “fireplace” is just steam/water vapor and some orange lighting. There is not a real fireplace to be found anywhere in the hotel, which was disappointing since we enjoy coffee in the morning and wine at night by the fireplace during our annual snow trips. The lounge areas are mid at best. The hot chocolate from the Living Room was awful, and my to-go hot chocolate was served with no lid in a clear, plastic cup that was set inside another clear plastic cup since the inner one with the liquid was beginning to melt.

Don’t expect to have privacy in your room, even with the “do not disturb” sign and the door locked. Make sure you use your extra door latch in addition to the deadbolt. On our second evening (approx. 6pm) a staff member ignored our do not disturb sign, unlocked and opened our door without knocking. One of us was in the shower and the other was mid-dressing. Thankfully, the extra latch kept the door from opening fully. We had not asked for anyone to come to our room, and the staff member was apparently at the wrong room number.

One evening as we were relaxing in bed watching our own tablet, the speakers that were connected to the hotel TV (which was off) suddenly turned on with loud static. Engineering had to come to adjust something in a cabinet above the TV. Then, overnight the same evening, another speaker spontaneously turned on with static as we slept and could only be turned off by unplugging it.

We shared concerns with the hotel and they insisted that we dine at the hotel complimentary on our last evening. We had not heard good feedback about the restaurants, so we were hesitant. In hindsight, we should have trusted our instincts and stuck with our plan to eat elsewhere. But, we wanted to give them a chance to wow us, so we ate at 1519. The chicken dish we ordered was average at best. The shrimp dish we ordered was pink on one side, grey on the other, had a slimy/mushy consistency, and the flavor was disgusting. It was so awful that we did not eat it after trying to power through one shrimp. They did offer to swap it out, but it was late and we were so frustrated and tired of the sub-par overall hotel experience that we just wanted to get back to our room to pack and prep for departure the next day.

Unfortunately, this hotel does not represent Marriott well. The stay felt like a complete waste. The hotel is refusing any type of refund, as they are deeming the awful meal at 1519 to be “appropriate”. Better lodging experiences are available at or below this price/point level. Save yourself the money and frustration and stay elsewhere.

2026-02-08 via Tripadvisor
H
Herrliberger1 Friends getaway Zurich
10
Amazing Spa and lunch with a friend
Pros:

We went for a day spa experience and cocktails and lunch afterwards in the living room. Really nice experience- the spa was great with many different saunas and pools (even outdoor which is cool wintertime). The living room had a great burger with sweet potato fries and great Bloody Marys. The view was amazing as well

2026-02-01 via Tripadvisor
P
Petek couple tr
10
2026-01-26 via Nuitee
S
Sophie extended_group ge
10
Excellent
Pros:

Location, rooms, spa, view

Cons:

Gym is bit old, and also cleanless of toilets

2026-01-26 via Nuitee
M
Marenco solo_traveller gb
10
2026-01-24 via Nuitee
T
Theo extended_group gb
10
2026-01-21 via Nuitee