TownePlace Suites by Marriott Roswell

Staff, cleanliness, vibe

Nice and clean.

Our stay at TownePlace Suites by Marriott in Roswell was fine. Mark at the desk was friendly and welcoming. Bed and bedding were comfortable. At first we were concerned about the occasional loud train horn but it didn't happen through the night. The bathtub was a bit slippery so be mindful of that. The only thing that really bugged me is that parking is billed at $12 per night. I don't know if this is a new thing or not but I've not encountered it before at a roadside chain hotel. I'd expect a parking fee in a big city but this is the outskirts of Roswell, New Mexico.

It was right next to Lovelace

El desayuno fue cereales, waffles, huevos revueltos y pan, la ubicacion del hotel es muy buena, en general todo nos gusto mucho,

Location and rooms

Quiet

The elevator does have a different sound. The breakfast could have a few more options but was ok.

Excellent staff. Nice clean room. Will definitely stay there again if in Roswell.

Stayed here for several nights while in town for business . Place was clean, well maintained interior. Exterior pretty good, tree branches are over hanging sidewalks on multiple sides, ve to didgw and duck or walk in parking lot, time to trim back. Staff were not rude, just not customer friendly, no greeting when walking by the desk, or upon arrival, or in mornings in dining area. Don't need to be friends, but could be friendly and welcoming.

I was staying there for 8 days. I am a doctor working the emergency room at the local trauma center. When I got off shift the 7th morning I found out they would be testing fire alarms from 1130 AM until 3. For me this was middle of the night. No advanced warning to make other are. I will NEVER stay here again!

This hotel was OK, but not great. The pillows were pretty useless, it felt like I was sleeping on a bag of old crumpled up sheets. We went out to Target and bought new pillows after the first night. The toilet in the suite backed up multiple times. When we asked about switching in to another room we were told all the suites were doing the same thing. They left a plunger in the room for us, but it made the stay less than ideal to have to plunge everytime we went to the bathroom.

Speaking of the bathroom, the tub is SUPER slick. You can see the outlines were non-slip pads once were there, but they are long gone. I recommend holding on to the railing while taking a shower so you don't slip.

All that said, the rooms were quiet and we liked the layout of the suite. The pool was nice (albeit a tad small). Breakfast was about normal for hotel breakfast. Staff was friendly and knowledgeable about the area.

TownePlace Suites Roswell, NM – A Marriott in Name Only

We just wrapped up a weekend stay here, and to put it bluntly: I wouldn’t recommend this hotel to anyone unless your idea of comfort is low expectations and high tolerance.

From the moment we walked in, the place felt old, worn-out, and strangely lifeless—like it’s been hanging on by a thread since 2009 and no one’s told it yet. For some reason, this is one of the very few hotels in Roswell that charges for parking—despite being in a town where you could practically land a UFO in the lot and no one would blink.

There are no EV chargers onsite, which in 2025 is just sad. Our room had a fridge that was hotter than the actual room (which is saying something), the walls and floors were so thin we could hear every single footstep, voice, and mystery thud—not just from our stompy upstairs neighbor, but across the hotel like we were in a dorm.

The shower? A relic of the ‘90s. A tiny, slippery tub pulling away from the wall with visible mold—basically a lawsuit waiting to happen. Housekeeping never showed up for either night of our stay, but honestly, we were relieved no one had to come in. Small win.

The front desk staff was polite enough, but…creepy. Not outright rude, just unsettling in that “I’ve seen too many horror movies” way. The hotel is also inconveniently located, sitting further from Main Street than other hotels in the same price range—hotels that are way newer, better maintained, and more pleasant overall.