TownePlace Suites by Marriott Roswell

Hotels
•
TownePlace Suites by Marriott
8.8 (202 reviews)
180 East 19th Street , Roswell , US
+1 575-622-5460

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Location
Cons:
Lack of breakfast options
Poor customer service

Categories

Cleanliness
8.63
The hotel was clean, but some maintenance issues and customer service aspects could be improved.
Service
8.1
Staff were polite but lacked customer friendliness and engagement.
Location
9.64
Convenient location for traveling to nearby areas; however, it is further from Main Street than other hotels.
Room Quality
9.09
Room layout was good, but there were some issues with comfort and maintenance.
Amenities
9.12
Basic amenities were present; however, there were some maintenance and quality concerns.
Value for Money
8.58
Mixed feelings about value, especially with recent renovations and pricing compared to competitors.
Food and Beverage
8.13
Breakfast was lacking in options and basics.
Overall Experience
9.1
The stay was satisfactory overall, but improvements are needed in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:05

Property Description

Outdoor Pool and Daily Breakfast
Enjoy a refreshing swim in the outdoor pool and kick off your day with a delicious continental breakfast during your stay at this Roswell hotel.

Fully Equipped Kitchen and Free Wi-Fi
Relax in the comfort of your room equipped with a fully equipped kitchen, flat-screen cable TV, and free Wi-Fi to stay connected throughout your visit.

Convenient Amenities and Nearby Attractions
Take advantage of the hotel's laundry facilities, outdoor barbeque area, and business center. Explore attractions like the International UFO Museum, Bottomless Lakes State Park, and New Mexico Military Institute just a short drive away.

Experience comfort and convenience at TownePlace Suites Roswell. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROW

Location

Guest Reviews

8.8
Based on 202 reviews
Cleanliness: 8.63
Service: 8.1
Location: 9.64
Room Quality: 9.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 9.1
R
Rodolfo • solo_traveller • us
10
2026-09-07 • via Nuitee
F
Francisca • solo_traveller • us
5
Pros:

The staff

Cons:

I reserved a crib for my infant in advance before the arrival, but when we arrived late due to a delay in our flight, I was told it had already been given to another guest. I was also told that another one had been ordered, but that never happened.

2026-08-23 • via Nuitee
S
Sharon • family_with_children • us
9
Very comfortable and clean. Service was friendly and attentive.
Pros:

Beds were very comfortable and also a large double. Kitchenette was well stocked with all the necessary items. There was a dining table to eat dinner at with the family which was a bonus.

Cons:

The shower/bath needs to be renovated. Looking worn and outdated - but good water pressure.

2026-07-24 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

Staff, cleanliness, vibe

Cons:

No coffee available when I checked a few different times but not a deal breaker it was a great stay

2026-04-22 • via Nuitee
A
Ashley • solo_traveller • us
4
2026-04-19 • via Nuitee
G
Guillermo • couple • us
7
2026-04-15 • via Nuitee
J
John • solo_traveller • us
9
It was very comfortable and a pleasant stay.
Pros:

Nice and clean.

2026-03-16 • via Nuitee
V
Viviane • solo_traveller • ch
8
2026-02-27 • via Nuitee
T
Travelin_Bear • Couples • Placitas, New Mexico
6
Note that parking is $12 per night
Pros:

Our stay at TownePlace Suites by Marriott in Roswell was fine. Mark at the desk was friendly and welcoming. Bed and bedding were comfortable. At first we were concerned about the occasional loud train horn but it didn't happen through the night. The bathtub was a bit slippery so be mindful of that. The only thing that really bugged me is that parking is billed at $12 per night. I don't know if this is a new thing or not but I've not encountered it before at a roadside chain hotel. I'd expect a parking fee in a big city but this is the outskirts of Roswell, New Mexico.

2026-02-06 • via Tripadvisor
M
Mathue • couple • us
1
They double charged me and I tried calling and got the run around. They never called me back so I paid for two nights wh
Pros:

It was right next to Lovelace

2026-01-27 • via Nuitee
M
Margarita • couple • us
9
2026-01-19 • via Nuitee
J
Jesus • family_with_children • mx
10
nos gusto mucho roswell
Pros:

El desayuno fue cereales, waffles, huevos revueltos y pan, la ubicacion del hotel es muy buena, en general todo nos gusto mucho,

2026-01-12 • via Nuitee
C
Clive • extended_group • gb
5
Accommodation good but let down by breakfast.
Pros:

Location and rooms

Cons:

Breakfast was missing some basics: Bread for toast, orange juice, fruits, general minimum level for a hotel.

2025-10-16 • via Nuitee
B
Brittany • family_with_children • us
10
2025-10-07 • via Nuitee
S
Shaina • couple • us
10
2025-10-06 • via Nuitee
C
Carla
10
Pros:

Quiet

2025-09-14 • via Nuitee
A
Anna L • family
10
Pros:

The elevator does have a different sound. The breakfast could have a few more options but was ok.

2025-09-13 • via Nuitee
R
Randy • family
10
Pros:

Excellent staff. Nice clean room. Will definitely stay there again if in Roswell.

2025-09-06 • via Nuitee
G
greglinmon • Business • Las Cruces, New Mexico
8
Clean, well maintained, minimal customer service
Pros:

Stayed here for several nights while in town for business . Place was clean, well maintained interior. Exterior pretty good, tree branches are over hanging sidewalks on multiple sides, ve to didgw and duck or walk in parking lot, time to trim back. Staff were not rude, just not customer friendly, no greeting when walking by the desk, or upon arrival, or in mornings in dining area. Don't need to be friends, but could be friendly and welcoming.

2025-08-28 • via Tripadvisor
M
mark
4
Pros:

I was staying there for 8 days. I am a doctor working the emergency room at the local trauma center. When I got off shift the 7th morning I found out they would be testing fire alarms from 1130 AM until 3. For me this was middle of the night. No advanced warning to make other are. I will NEVER stay here again!

2025-08-09 • via Nuitee