Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Vintage charm
Strategic location
Cons:
Cleanliness issues
Inconsistent breakfast quality
Hard bed

Categories

Cleanliness
6.73
Concerns about dirtiness in the bathroom and a cockroach in the room.
Service
8.7
Friendly and helpful staff appreciated by guests.
Location
8.74
Centrally located and convenient for families.
Room Quality
7.69
Some issues with hard mattresses and bedding quality.
Amenities
8.22
Jacuzzi and spacious property, though some minor repairs needed.
Value for Money
7.68
Generally a good experience, but missed potential in breakfast.
Food and Beverage
6.73
Breakfast quality was criticized and lacked variety.
Overall Experience
8.7
Pleasant stay with a vintage atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:24

Property Description

Charming Heritage Setting
Experience a stay in a boutique hotel nestled within historic 1940s shophouses, ideal for exploring George Town.

Elegant and Unique Rooms
Indulge in rooms adorned with antique furniture, restored wooden flooring, and Asian art pieces, complete with modern amenities and luxurious spa baths.

Convenient Location
Discover local hawker delights at Gurney Drive just a 7-minute drive away, and unwind at Batu Ferringgi Beach within a 20-minute drive from the UNESCO World Heritage Site of George Town.

Book now to immerse yourself in the rich history and modern comforts of Hotel Penaga.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Payments using debit cards are not accepted at this property. Card payments must be made using most major credit cards only. (See policies for list of accepted cards)
Please note that full payment will be deducted from your credit card at least 7 days prior to arrival. For more information and invoice/receipt, please approach the front desk upon check-in.
The hotel requires guests to provide their booking confirmation and credit card imprint/cash upon check-in to cover incidental charges.
Extra Breakfast per person:
- Adult (including 12 years old and above) – MYR 28
- Children (4-11 years) – MYR 14Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 7 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3135 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 8.7
M
Marianne family_with_children nl
9
Schitterend verblijf in hotel Penaga.
Pros:

De kamer in hotel Penaga was buitengewoon qua grootte en inrichting. Het hotel is in een goed onderhoudeb historisch pand gevenstigd en dat zagen we tor in her kleinste detail terug.
Fijne beddebln ook en zeer goed sanitair. In een woord prachtig.

Cons:

De locatie vam het hotel is gunstig tov de historische bonnenstad. Minpunt was alleen dat het hotel aan een druk kruispunt is gevestigd.

2026-04-01 via Nuitee
M
Marcin extended_group pl
10
2026-03-30 via Nuitee
H
Hisashi family_with_children my
6
…微妙
Pros:

スタッフさんの対応が親切でよかった

Cons:

道路沿いで車の音が気になった、朝食やドリンクの種類がもう少しあればよかった

2026-03-29 via Nuitee
A
Aidan family_with_children gb
6
Great location, but bring earplugs.. and an extra fan
Pros:

Aesthetic very pleasing. Great location for going around Georgetown

Cons:

A.C did not work very well, even on turbo mode 16°C. Room very hot. Also not hotels fault due to time of the year but fireworks going off in the street right outside room until 3am was not ideal

2026-03-29 via Nuitee
C
Cindy couple au
7
Nice heritage hotel in a good location
Pros:

The hotel location was good. Walking distance to many attractions. The decorations were amazing.

Cons:

The room was a bit ran down. No exhaust fan in the bathroom/toilet. Cannot access to the Balcony. Breakfast was average.

2026-03-26 via Nuitee
Y
YEONG KOON family_with_children sg
4
Would choose a 5 star hotel to stay the next trip
Pros:

Location

Cons:

Room was not clean throughout my 4D3N stay and I have to call the front desk to get the towels change every single day that we stay

2026-03-24 via Nuitee
A
Aaron family_with_children my
10
2026-03-23 via Nuitee
R
Rehvan extended_group my
9
2026-03-21 via Nuitee
J
James Tancw family_with_children sg
6
Pros:

If u like some old house building, this is quite nice, location is super, but facilities is quite old as well as the door at the cottage terrace, room little bit too dark.
Staff n service is 5 stars.

Cons:

Breakfast below average compare to most same grade hotel.

2026-03-20 via Nuitee
J
James Tancw family_with_children sg
5
Pros:

staff nice, helpful n fast service respond.
location super.

Cons:

room too dark, breakfast below same grade hotel standard, furniture not well/not maintain.

2026-03-20 via Nuitee
N
Natalia extended_group ru
8
Pros:

У нас было забронировано 2 номера одинаковой категории с балконом. Один номер был супер: просторный, с большим балконом на улицу, красивая мебель, просторная ванная с душевой кабиной и джакузи.
Другой номер был меньше, с маленьким балконом, на котором стояло еще 2 кондиционера, которые постоянно тарахтели, т.е. постоять спокойно на балконе или оставить дверь открытой было невозможно. Еще в номере постоянно не работал замок на двери, пахло из ресторана едой и по заселению сильно тарахтел кондиционер, но его сразу починили. По сравнению со вторым номером этот просто полное разочарование.
Но отель конечно в общем очень колоритный, мебель как из антикварного салона, номер тот что с балконом на улицу ну оооочень понравился.
Вот такие неоднозначные впечатления.
Завтраки были скудноваты, но в общем поесть нормально можно, просто без разнообразия.

2026-03-16 via Nuitee
A
Alexandra family_with_children dk
8
Pros:

Fantastisk beliggenhed

Cons:

Synes at personalet var lidt sur hele vejen igennem

2026-03-16 via Nuitee
G
Grant couple ca
8
2026-03-16 via Nuitee
N
Natalia extended_group ru
8
2026-03-16 via Nuitee
S
SOOJEONG extended_group kr
9
Pros:

가장 좋았던 점은 직원분들이 정말 친절하고 잘 도와줘서 지내는 동안 불편함 없이 잘 지냈습니다. 방 컨디션 좋고 넓고, 깨끗하고 좋았습니다. 조식은 평타이고, 숙소 근처에 바로 편의점있어서 좋았습니다.

Cons:

모기가 좀 있긴했었는데 직원분한테 말하니까 바로 모기향 주셔서 해결했어요. 관광지(벽화거리) 도보 15-20분정도 걸렸던거같습니다.

2026-03-11 via Nuitee
R
Rowena couple us
9
Our stay was wonderful except for the internet.
Pros:

The hotel was walking distance to tourist sites and lots of restaurants and cafes nearby. Our room was large and beautiful. The staff were nice and helpful. The breakfast buffet was good.

Cons:

The only problem we encountered was the very slow internet even in the early hrs. of the day. I have to go to the lobby in order to have a good connection. Our room was on Level 1, #11.

2026-03-11 via Nuitee
A
Amy solo_traveller gb
10
Pros:

Great location for seeing all the sights of Georgetown and well worth the money for the size of the room!

Cons:

Nothing

2026-03-09 via Nuitee
M
Mika family_with_children fi
5
2026-03-08 via Nuitee
E
Enrico G. extended_group it
8
Ottimo hotel di sapore coloniale vicino al centro
Pros:

Posizione centrale ma non nella confusione

Cons:

Bagno un po’ vecchio e poca acqua calda

2026-03-08 via Nuitee
D
Dr. Nik Ahmad Sufian family_with_children my
9
2026-03-05 via Nuitee