Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Vintage charm
Strategic location
Cons:
Cleanliness issues
Inconsistent breakfast quality
Hard bed

Categories

Cleanliness
6.73
Concerns about dirtiness in the bathroom and a cockroach in the room.
Service
8.7
Friendly and helpful staff appreciated by guests.
Location
8.74
Centrally located and convenient for families.
Room Quality
7.69
Some issues with hard mattresses and bedding quality.
Amenities
8.22
Jacuzzi and spacious property, though some minor repairs needed.
Value for Money
7.68
Generally a good experience, but missed potential in breakfast.
Food and Beverage
6.73
Breakfast quality was criticized and lacked variety.
Overall Experience
8.7
Pleasant stay with a vintage atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:24

Property Description

Charming Heritage Setting
Experience a stay in a boutique hotel nestled within historic 1940s shophouses, ideal for exploring George Town.

Elegant and Unique Rooms
Indulge in rooms adorned with antique furniture, restored wooden flooring, and Asian art pieces, complete with modern amenities and luxurious spa baths.

Convenient Location
Discover local hawker delights at Gurney Drive just a 7-minute drive away, and unwind at Batu Ferringgi Beach within a 20-minute drive from the UNESCO World Heritage Site of George Town.

Book now to immerse yourself in the rich history and modern comforts of Hotel Penaga.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Payments using debit cards are not accepted at this property. Card payments must be made using most major credit cards only. (See policies for list of accepted cards)
Please note that full payment will be deducted from your credit card at least 7 days prior to arrival. For more information and invoice/receipt, please approach the front desk upon check-in.
The hotel requires guests to provide their booking confirmation and credit card imprint/cash upon check-in to cover incidental charges.
Extra Breakfast per person:
- Adult (including 12 years old and above) – MYR 28
- Children (4-11 years) – MYR 14Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 7 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3123 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 8.7
C
Claudia Milena • couple • co
10
Pros:

The hotel was beautiful! the room was exactly as it shows in the pictures. The bed was big and comfy, the bathroom and bath was great, clean as well. The staff and people around was always friendly. The breakfast was delicious. The location is near all the good spots of George town, you can get there walking easily. We loved our stay here, we'd love to come back someday again!

Cons:

No bad comments at all.

2026-02-12 • via Nuitee
I
Irina • couple • ru
10
От души рекомендую этот отель!
Pros:

Очень аутентичный интерьер. Нам хотелось увидеть исторические места в городе, а получилось еще и окунуться в пространство антикварной мебели и предметов быта. Понравилось все в номере - просторно, большой балкон, много мест хранения, хороший утюг, белоснежное гладкое белье, новые полотенца, жалюзи на окнах и ставни деревянные складные. Атмосферно для этого города. Ресторан тоже в стиле Джоржтауна. Даже тарелки антикварные. Разные все. красивые - ручная работа. Я даже спросила- можно ли где такие купить. Очень чисто. Кормили вкусно! Кофе зерновой - для нас это важно. Вообще отель отделан, украшен и функционирует с любовью. За что огромная благодарность хозяевам и персоналу! Вспоминаю его с трепетом. За 27 дней путешествия у нас было 6 отелей. Этот самый запоминающийся!

Cons:

Мы попросили поменять матрас- был продавленный в середине. Нам поменяли номер на более комфортабельный. Там матрас был шикарный. Большое спасибо сотрудникам ресепшен!

2026-02-11 • via Nuitee
S
Sergey • family_with_children • ru
6
Cons:

На фото отель показан как стилизованнфй под ретро. На самом деле он просто старый. Ему давно нужен ремонт. Все максимально изношено и неаккуратно. Фу!

2026-02-11 • via Nuitee
D
Dennis • family_with_children • au
10
Old charm elegance
Pros:

We had the transfer room, nice big suite. Very central to Georgetown and walking distance to shore and markets.

2026-02-09 • via Nuitee
E
Elyssa • family_with_children • au
9
Huge room in an amazing location. Family was very comfortable and easy to explore local area.
Pros:

Very happy with room, location and buffet breakfast.

Cons:

I hoped the gym would be more modern and with more equipment. Buffet breakfast could get a bit repetitive if you are staying for any length of time.
Staff had limited knowledge of local attractions and were unable to offer their personal views on things families would like to see and do. Some personal recommendations would have been welcomed.
I good tourist bump of Georgetown much needed, things like night market locations.

2026-01-31 • via Nuitee
N
Nuri • extended_group • my
10
2026-01-30 • via Nuitee
Y
Yi Liang • family_with_children • sg
1
Unhygienic and poorly maintained
Pros:

Nothing much.

Cons:

Upon checking in to our 2-storey unit, we were shocked to discover water dripping from the second-floor toilet onto the ground-floor sofa. The sofa was wet and completely unusable. We were seriously concerned about maintenance and hygiene.

When we attempted to use the sofa bed, it was in an appalling condition. The cushion was so excessively worn and soft that anyone sitting on it would sink almost to the floor. It was entirely unsuitable and unsafe for sleeping.

As a direct result of this, we were forced to request an additional bed, for which the hotel charged us RM150 for three nights. Unfortunately, this “solution” was equally unacceptable. The mattress was covered in black stains, the mattress itself was severely worn, the mattress cover had a very large visible stain, and two pillowcase covers were also stained. This severe lack of cleanliness was absolutely disgusting and far below any reasonable hospitality standard.

Because of the filthy conditions I could hardly sleep that night.

The room was filled with mosquitoes, which repeatedly bit my 5-year-old child throughout the night.

We checked out the very next morning, after only one night. The hotel refused give us a full refund for our unused nights.

2026-01-28 • via Nuitee
L
Lye • family_with_children • sg
8
2026-01-27 • via Nuitee
Y
Yuk Hang • couple • my
10
2026-01-26 • via Nuitee
M
Mouhamed • solo_traveller • sn
9
2026-01-24 • via Nuitee
Z
Zanaria • family_with_children • my
8
2026-01-24 • via Nuitee
N
nur diana • family_with_children • my
9
Pros:

The place is very nice. Clean.

2026-01-23 • via Nuitee
E
Etienne • couple • de
3
Pros:

Pas grand chose.

Cons:

Chambre très bruyante à cause de la proximité d‘appareils technique dans la pièce à côté. Climatisation désuète, bruyante également.

Petit déjeuner médiocre, personnel peu serviable.

Emplacement OK. Grosse artère passante juste devant l’hôtel.

Rapport qualité prix

2026-01-23 • via Nuitee
P
Pei Sin • couple • nl
8
2026-01-23 • via Nuitee
H
ho • couple • sg
8
2026-01-22 • via Nuitee
Y
Yuzila • extended_group • my
9
2026-01-20 • via Nuitee
B
Bushra • family_with_children • bd
7
2026-01-20 • via Nuitee
J
Janet • family_with_children • my
10
Excellent and way better than my expectation.
Pros:

I like the building which was kept in good condition.
Whole house is comfortable and spacious.

Cons:

Plus point is the jacuzzi and my family members love it.

2026-01-19 • via Nuitee
R
RAVI • family_with_children • sg
7
Pros:

Heritage hotel with nice paintings .Recollect the childhood memories of interior . Bit congested I feel so . Location is excellent and it near to most of the attractions . Breakfast - very limited options .

2026-01-19 • via Nuitee
M
Mathew • couple • my
9
Pros:

Jaccuzi, Rossi italian restaurant, theold charm and character

Cons:

No car park

2026-01-19 • via Nuitee