Courtyard par Marriott Montréal Centre-ville

Hotels
•
Courtyard by Marriott
8.8 (1927 reviews)
380 René-Lévesque Boulevard West , Montréal , ca

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and spacious rooms
Cons:
Issues with cleanliness
High parking fees
Variable room quality

Categories

Cleanliness
8.01
Mixed sentiments; issues highlighted with dirty rooms and old flooring, but several reviews mention clean rooms.
Service
9.48
Overall positive sentiment with staff described as helpful and courteous.
Location
9.52
Highly praised for central location, close to attractions.
Room Quality
8.47
Spacious and modern rooms mentioned, but some issues with room conditions noted.
Amenities
8.5
Good amenities like a pool and spa, but some problems with lighting and elevator.
Value for Money
8.46
General sentiment is good, but parking fees and mixed reviews on value impact the score.
Food and Beverage
9.01
Generally positive reviews about food quality; breakfast and restaurant offerings mentioned.
Overall Experience
8.98
Overall experiences varied; some great stays, but significant negative experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 05:03

Property Description

Luxurious Amenities
Indulge in the indoor rooftop pool, hot tub, sauna, and fitness room at Courtyard by Marriott Montreal Downtown. Relax and unwind in style during your stay.

Gourmet Dining
Savor delicious meals at Le Darlington, the hotel's restaurant offering breakfast, lunch, and dinner options. Enjoy the convenience of room service or unwind on the outdoor terrace for a delightful dining experience.

Convenient Location
Situated in Montreal's bustling business district, the hotel is a short walk from the Centre Mont-Royal Convention Centre and Montréal’s Underground City. Explore the city with ease from this centrally located gem.

Book your stay at Courtyard by Marriott Montreal Downtown for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 35.99 per day.

Location

Guest Reviews

8.8
Based on 1927 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
D
Dana • extended_group • ca
8
2026-06-04 • via Nuitee
A
alaind530 • Business • Hamburg
4
Outdated, Noisy and Poor Customer Service
Pros:

From beginning to end, this stay was a series of disappointments.

The room itself feels outdated and clearly lacks proper maintenance. The refrigerator was extremely noisy — something you simply do not expect in a good hotel, especially at this price level. The same applies to the air conditioning, which was also very loud and made it difficult to rest comfortably.

Another major disappointment was the so-called “pool.” The fact that the hotel had a swimming pool was actually one of the main reasons I chose this property. Unfortunately, calling it a swimming pool is very generous — it is more of a paddling pool than an actual pool.

The biggest issue, however, was the complete lack of customer service regarding the invoice. I clearly requested my company name to be added to the invoice both at check-in and again at check-out. Despite this, the invoice was issued incorrectly without the company name. After several phone calls, the hotel refused to correct it, claiming that once an invoice is issued, it cannot be modified. Customer satisfaction clearly does not seem to be a priority here.

This is unfortunate because with a more customer-oriented management approach and some renovations to bring the property up to modern four-star standards, this hotel could actually be quite pleasant.

Unfortunately, considering the price, I absolutely cannot recommend this hotel.

2026-06-02 • via Tripadvisor
B
Beatrice • couple • us
2
Mad in Montreal
Pros:

Location and clean

Cons:

Room temperature was quite cold and guests are unable to set. Restless sleep because of this and shorted stay as staff response unsatisfactory

2026-06-02 • via Nuitee
A
Antoine • couple • ca
7
2026-06-01 • via Nuitee
E
Elisabeth • solo_traveller • fr
9
Parfait au centre ville de Montréal
Pros:

L'emplacement centre ville, la grande chambre, l'accueil, le parking.

Cons:

Rien. Peut-être le manque de bouilloire dans la chambre (mais cest commun à tous les hôtels que nous avons faits au Québec ! Il n'y avait à chaque fous qu'une machine a dosette compliquée à utiliser 🤪)

2026-05-31 • via Nuitee
A
ALTIERES • solo_traveller • br
10
2026-05-30 • via Nuitee
G
Garcia • family_with_children • mx
9
2026-05-27 • via Nuitee
K
Katarzyna • solo_traveller • mx
1
Si viajas por negocios, evítalo, porque si tienes problemas con la factura no hacen correcciones
Pros:

Fui por trabajo, y se negarón a corregir un "invoce" apesar de que fue el error del establecimiento.

Cons:

Servicio, y personal. alberca pequeña y sucia

2026-05-23 • via Nuitee
L
Luc • solo_traveller • ca
8
Very enjoyable
Pros:

Location

Cons:

Overall no issues

2026-05-17 • via Nuitee
C
cidalia • solo_traveller • ca
10
2026-05-15 • via Nuitee
C
Christiane • solo_traveller • ca
8
Bien
Pros:

Le confort

Cons:

Le déjeuner n’était pas inclus dans le coût de la chambre

2026-05-14 • via Nuitee
G
Geneviève • couple • ca
9
2026-05-11 • via Nuitee
R
Roxane • couple • ca
10
2026-05-11 • via Nuitee
S
Saoud • solo_traveller • qa
10
2026-05-11 • via Nuitee
S
sunny7890 • family_with_children • ca
9
2026-05-11 • via Nuitee
J
Jennifer • solo_traveller • ca
9
2026-05-10 • via Nuitee
P
Pascal • extended_group • ca
9
2026-05-10 • via Nuitee
A
Alain • couple • ch
8
2026-05-07 • via Nuitee
H
Hildegard • solo_traveller • de
9
2026-05-06 • via Nuitee
A
Alexandre • couple • ca
10
2026-05-05 • via Nuitee