Quality Inn & Suites Jasper - Kimball

Hotels
•
Quality Inn
7.2 (264 reviews)
1156 Highway 28 , Jasper , US
+1 423-651-7008

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Fitness center
Business center
Pets allowed
Fax/photocopying
Ironing service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient, easy-to-find location
Some stays report clean rooms
Comfortable beds reported in several reviews
Free/ample breakfast reported by some
Easy check-in
Cons:
Severe cleanliness issues (stains, mold, urine smells)
Dirty bathrooms and visible hygiene problems
Bed problems (holes in sheets, noisy springs, uncomfortable)
Reservation policy not honored / booking issues
Maintenance problems (broken fridge, lack of dressers)
Inconsistent breakfast quality; some report poor food
Perceived poor value for money / overpriced extras
Bugs and outdoor pest problems reported

Categories

Cleanliness
3.5
Multiple reviews describe severe cleanliness failures (stained blankets, urine smell, mold, dirty bathrooms, visible hair and stains). Cleanliness is a major negative across stays.
Service
10
Staff are repeatedly described as friendly and helpful, with easy check-in and accommodating behavior in many reviews; a few notes of staff smoking/outside presence do not dominate sentiment.
Location
9
Location is frequently praised as convenient and easy to find; a small number of reviewers note distance from town or road conditions but overall location sentiment is very positive.
Room Quality
7.5
Room quality is mixed: some guests report clean, comfortable rooms and beds, while others report dirty rooms, stained linens, broken/fractured bedframes, noisy springs and maintenance problems; overall middling to good for some stays.
Amenities
7.5
Amenities are uneven: free breakfast is praised by some and criticized by others; minor maintenance issues reported (fridge replacement, limited dressers); overall amenities generally functional but inconsistent.
Value for Money
5
Several guests felt the stay was not worth the price (overpriced vending items, poor room condition relative to cost), resulting in below-average value perception.
Food and Beverage
6.6
Breakfast and F&B are mixed: some reviews call the complimentary breakfast excellent and plentiful, others call it poor or limited; average sentiment is slightly below good.
Overall Experience
8.5
Overall experience varies widely: some guests report pleasant, hassle-free stays with friendly staff and clean rooms, while others report embarrassing, unacceptable stays due to cleanliness. Net sentiment leans positive due to consistently strong service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location in Jasper, Tennessee
Located just 700 metres from Grandview Medical Center, our hotel in Jasper, Tennessee offers free WiFi and a daily full breakfast. Explore nearby attractions like Nickajack Lake, Ruby Falls, and Lookout Mountain.

Comfortable Rooms with Amenities
Each room at Quality Inn and Suites Jasper features a flat-screen TV, desk, microwave, and coffee machine. Enjoy the convenience of an en suite bathroom with a hairdryer. Plus, we offer free parking for large vehicles and complimentary coffee in the lobby.

Pet-Friendly with Business Center
Bring your furry friend along to our pet-friendly hotel in Jasper. Take advantage of our on-site business center for all your work needs. Experience comfort and convenience at our welcoming property.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Location

Guest Reviews

7.2
Based on 264 reviews
Cleanliness: 3.5
Service: 10
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 5
Food and Beverage: 6.6
Overall Experience: 8.5
V
Volodymyr • couple • us
9
2026-10-26 • via Nuitee
B
Brandon • solo_traveller • us
10
Pros:

I like the three beds which was great

Cons:

Nothing like it all

2026-08-31 • via Nuitee
R
Regalado • solo_traveller • us
10
2026-08-28 • via Nuitee
A
Amy Nicole • couple • us
10
2026-08-27 • via Nuitee
K
Kenneth • solo_traveller • us
9
2026-08-25 • via Nuitee
J
Joel • couple • us
9
It was a good experience overall, with clean facilities and friendly staff.
Pros:

The cleanliness and facilities were excellent, and the staff was very friendly.

Cons:

The property could improve by offering a wider variety of breakfast options.

2026-08-23 • via Nuitee
L
Linda • family_with_children • us
10
Excellent
Pros:

The staff was very nice. The room was very clean and smelled good. The free breakfast was excellent and plenty.

Cons:

Nothing

2026-08-08 • via Nuitee
T
TJ-max • solo_traveller • us
4
2026-07-16 • via Nuitee
S
Sandra • couple • us
1
Not good
Pros:

The lobby in the outside grounds were nice

Cons:

Room was dirty. Bed was horrible holes in the sheets bathroom was dirty, rusty refrigerator, and bedframe.

2026-07-13 • via Nuitee
S
Sarah • couple • us
8
2026-07-09 • via Nuitee
L
Laydelin • couple • us
10
2026-07-09 • via Nuitee
S
Sheila • couple • us
1
Don’t waste your time.
Pros:

Nothing

Cons:

That they do not fulfill their policy online with reservations

2026-06-23 • via Nuitee
T
Traci • couple • us
10
Friendly staff, great location and clean.
Pros:

Staff were so friendly and the location was super convenient.

Cons:

The bed springs were a little noisy but surprisingly didn’t affect my sleep. Can’t complain about anything, it was overall a great room.

2026-06-21 • via Nuitee
C
Cynthia • couple • us
6
Couldn’t sleep and good luck trying to find a tv show to watch unless you like informercials.
Pros:

It was easy to find.

Cons:

The bed was its own special hell.

2026-06-20 • via Nuitee
L
Lisa • couple • us
1
We did not even spend 5 minutes in the room!
Pros:

Nothing

Cons:

Mold. Dirty No dressers to unpack your clothes into.

2026-06-17 • via Nuitee
D
David • solo_traveller • us
1
Pros:

Blanket was stained with pee and smelled like ammonia and urine!!! Bathroom was nasty!! I have pics of it all. Absolutely disgusting

Cons:

Nasty!!!

2026-06-17 • via Nuitee
O
Onelife4wd • extended_group • us
2
Very disappointing stay—dirty rooms and embarrassing to recommend.
Pros:

location

Cons:

This stay was extremely disappointing and honestly embarrassing for me. I am a YouTuber, and I recommended this hotel to several people who were attending my event. Unfortunately, the experience was terrible. The facilities were dirty, and despite being labeled as non-smoking, the rooms smelled strongly of cigarettes. The beds did not seem properly cleaned or prepared, and the linens were clearly unhygienic, with hair and stains visible. I felt embarrassed for having suggested this hotel to others. The level of cleanliness and overall condition is unacceptable, and I would not recommend staying here.

2026-06-16 • via Nuitee
R
Robinson • solo_traveller • us
3
Not worth the money
Cons:

The shower curtain was dirty on the bottom the refrigerator didn't work till they brought us another one the bugs out side was crazy not a good place to walk your dog the breakfast was not good the bed was really hardt

2026-06-12 • via Nuitee
H
Henry • solo_traveller • us
8
2026-06-11 • via Nuitee
P
Payne • solo_traveller • us
10
2026-06-09 • via Nuitee