U Boutique Hotel, SureStay Collection by BW

Hotels
7.3 (911 reviews)
25 Frederick Street , Wellington , nz

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Contactless check-in/check-out
Face masks for guests available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quirky decor
Cons:
Cleanliness issues
Noise from other guests
Small room sizes

Categories

Cleanliness
6.35
Several reviews mentioned cleanliness issues, such as unclean rooms and specific complaints about dirt.
Service
8.31
Many reviews praised the friendly and helpful staff.
Location
8.35
Numerous reviews highlighted the good location close to attractions.
Room Quality
6.81
Rooms had mixed feedback with small sizes and some odor complaints.
Amenities
7.34
Amenities were generally viewed positively but needed finer details.
Value for Money
7.3
Mixed reviews about the value given certain issues.
Food and Beverage
6.85
Concerns about breakfast options and what was provided.
Overall Experience
7.12
General sentiment reflects a reasonable experience with some positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Stylish Boutique Accommodation: U Boutique Hotel offers chic boutique rooms with free WiFi, perfect for modern travelers looking for a touch of luxury.

Prime Location: Located in the heart of Wellington, just a short stroll from the vibrant Courtenay Place, guests can easily explore the city's best restaurants, bars, and entertainment options.

Comfort and Convenience: Each room is equipped with a 32-inch TV, work desk, and heating. Indulge in the outdoor terrace room with a hot tub or make use of the shared laundry facilities. Complimentary tea/coffee adds a welcoming touch to your stay.

Experience the allure of U Boutique Hotel and book your stay now for a memorable Wellington getaway.

Important information:

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact U Boutique for more information, using the contact details found on the booking confirmation.

Please note that reception closed at 18:00. If you expect to arrive after this time, please contact the property in advance using the details on the booking confirmation, to arrange after hours check in.

Please note that there is a 2% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 911 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 6.85
Overall Experience: 7.12
R
Rebecca • family_with_children • nz
3
No privacy or access to an outdoor courtyard
Pros:

Clean rooms with good amenities. Unfortunately the description of the room as far as privacy and courtyard access was completely incorrect.

Cons:

Unfortunately the pictures didn't match the reality. The room stated courtyard access. We took this to mean we had access to a courtyard for sitting in or use. There is no courtyard, only car parks in between the 2 buildings. The ground floor rooms have no privacy as all the upper rooms and everyone walking past can see straight in. This meant we had to close the curtains while in the room. Deceiving descriptions of the room.

2026-02-11 • via Nuitee
J
John • family_with_children • gb
9
Pros:

Good size room and had all we needed. Shared bathroom, but no one else used it. Parking on street is only 3 NZD per hour for three hours and free from 8pm to 8am.

Cons:

WiFi had no internet connection. Hotel parking offer is expensive - we didn't use it.

2026-02-08 • via Nuitee
A
Alejandro • solo_traveller • ph
8
2026-01-31 • via Nuitee
L
langeveld • couple • nl
10
Pros:

Just overal great. Clean, comfy, nice staff as well

2026-01-30 • via Nuitee
C
Collingwood • couple • nz
4
2026-01-28 • via Nuitee
K
Katerina • family_with_children • cz
8
2026-01-25 • via Nuitee
J
Jayde • solo_traveller • nz
6
Pros:

I liked how close of a walk it was to where I was attending an orientation.

Cons:

My window did not close properly and the toilet wasn’t 100% clean. I also could hear everything that was going on around me.

2026-01-23 • via Nuitee
G
Greggory • family_with_children • us
3
There are much better places to stay in Wellington for much better value.
Cons:

The listing is deceptively worded to suggest a private bathroom in or adjacent to the room. The bathroom was across the hall through two fire doors. They responded to our request for a parking space by telling us there was free street parking. There was not.

2026-01-21 • via Nuitee
E
Ella • couple • au
10
2026-01-20 • via Nuitee
L
Leeann • solo_traveller • nz
6
2026-01-20 • via Nuitee
S
Sam • solo_traveller • nz
8
Great - will definitely be back
Pros:

Great location with all the essentials at a very competitive price.

Cons:

Shared facilities but at that price, happy with what was available

2026-01-19 • via Nuitee
J
Janine • couple • nz
8
Good
Pros:

The bed was really comfortable; the facilities were basic but fine for what it was for.

Cons:

The room we were in was very loud, understanding that it is early in the evening but been able to hear people walking upstairs above you is annoying.
Also the shower leaked into the kitchen which was very unsafe

2026-01-19 • via Nuitee
N
Ngaire • family_with_children • nz
10
The shower was fabulous and the beds very comfortable
Pros:

Great location

2026-01-19 • via Nuitee
L
Loana • couple • ch
4
2026-01-10 • via Nuitee
C
Conrad • family_with_children • nz
8
2026-01-07 • via Nuitee
C
Clare • extended_group • nz
8
2026-01-04 • via Nuitee
F
Felicity • family_with_children • nz
9
2026-01-03 • via Nuitee
A
Alison • family_with_children • gb
7
Pros:

Good location, quirky decor, had everything we needed

Cons:

Smallish room, didn't really see anyone much. No key in the lock box when we got there and just by chance we met one of the staff on their way out who could sort it.

2026-01-01 • via Nuitee
K
Karin • family_with_children • se
9
2026-01-01 • via Nuitee
C
Christine • solo_traveller • de
9
Ideal für einen kurzen Aufenthalt in Wellington
Pros:

Freundliches und hilfsbereites
Personal. Sehr sauber und gut ausgestattet. Fußläufig zu allen wichtigen Orten der Stadt.

2025-12-30 • via Nuitee