U Boutique Hotel, SureStay Collection by BW

Hotels
7.3 (924 reviews)
25 Frederick Street , Wellington , nz

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Children allowed

Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Contactless check-in/check-out
Face masks for guests available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quirky decor
Cons:
Cleanliness issues
Noise from other guests
Small room sizes

Categories

Cleanliness
6.35
Several reviews mentioned cleanliness issues, such as unclean rooms and specific complaints about dirt.
Service
8.31
Many reviews praised the friendly and helpful staff.
Location
8.35
Numerous reviews highlighted the good location close to attractions.
Room Quality
6.81
Rooms had mixed feedback with small sizes and some odor complaints.
Amenities
7.34
Amenities were generally viewed positively but needed finer details.
Value for Money
7.3
Mixed reviews about the value given certain issues.
Food and Beverage
6.85
Concerns about breakfast options and what was provided.
Overall Experience
7.12
General sentiment reflects a reasonable experience with some positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:38

Property Description

Stylish Boutique Accommodation: U Boutique Hotel offers chic boutique rooms with free WiFi, perfect for modern travelers looking for a touch of luxury.

Prime Location: Located in the heart of Wellington, just a short stroll from the vibrant Courtenay Place, guests can easily explore the city's best restaurants, bars, and entertainment options.

Comfort and Convenience: Each room is equipped with a 32-inch TV, work desk, and heating. Indulge in the outdoor terrace room with a hot tub or make use of the shared laundry facilities. Complimentary tea/coffee adds a welcoming touch to your stay.

Experience the allure of U Boutique Hotel and book your stay now for a memorable Wellington getaway.

Important information:

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact U Boutique for more information, using the contact details found on the booking confirmation.

Please note that reception closed at 18:00. If you expect to arrive after this time, please contact the property in advance using the details on the booking confirmation, to arrange after hours check in.

Please note that there is a 2.5% ~3% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs NZD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 924 reviews
Cleanliness: 6.35
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.3
Food and Beverage: 6.85
Overall Experience: 7.12
A
Anna • extended_group • nz
9
2026-04-24 • via Nuitee
S
Sonu • solo_traveller • in
9
Awesome cosy stay
Pros:

The warmness of staff and location. Bichu, managing the property was too good.

2026-04-14 • via Nuitee
R
Rainier • family_with_children • nz
8
2026-04-13 • via Nuitee
A
Abbie • family_with_children • nz
10
2026-04-13 • via Nuitee
J
John • solo_traveller • nz
6
Pros:

location

Cons:

parking, ingress / egress, hygiene.

2026-04-12 • via Nuitee
C
Chloe • couple • nz
10
2026-04-11 • via Nuitee
A
Alessandra • couple • cl
5
Could be better for the price.
Pros:

It was available.

Cons:

It’s okay. They take pictures of passports with a phone and it’s kept there. I was told that they erase them after, but a single phone with all the sensitive info is not safe.

No elevator, but at least only 3 flights of stairs. No aircon, but the fan was sufficient.

The toiletries are possibly the worst I’ve used in a hotel, but plenty of towels at least.

I just have gotten way more value out of the price range in other hotels.

2026-04-07 • via Nuitee
A
avihai • family_with_children • il
8
2026-04-07 • via Nuitee
P
Prisilia • extended_group • nz
7
The family room was good, clean room and comfortable beds, location is convenient for us, but needs more cutlery in the
Pros:

The family room space was good

Cons:

There is no cutlery in the room

2026-04-05 • via Nuitee
T
Tim • solo_traveller • nz
7
Pros:

Central and a great price

Cons:

You get what you pay for

2026-03-27 • via Nuitee
H
Helm • family_with_children • au
5
Overpowering mould smell in restaurant
Pros:

Easy to find, central location

Cons:

$20 extra for overnight parking was a bit rich and the restaurant had such a stench of mould that we turned on our heels to eat elsewhere

2026-03-23 • via Nuitee
K
Kalani • extended_group • nz
10
It was very good and a bang for your buck we had 8 people staying and had no comp
Pros:

Clean,not to far from all the shops

Cons:

Nothing

2026-03-22 • via Nuitee
H
Hauer • family_with_children • at
10
2026-03-21 • via Nuitee
J
Jolanta • family_with_children • pl
8
Pros:

Parking dostępny na ulicy gdzie znajduje się hotel. Lokalizacja bardzo blisko portu.

Cons:

Brak zaplecza kuchennego.

2026-03-17 • via Nuitee
R
Rebecca • solo_traveller • nz
10
Perfect central Wellington spot!
Pros:

Great location, super clean, friendly manager. Appreciated last minute booking and late checkin.

2026-03-15 • via Nuitee
D
Donnais • solo_traveller • fr
5
2026-03-08 • via Nuitee
M
Michelle • family_with_children • au
6
2026-03-06 • via Nuitee
P
pierre • family_with_children • ca
7
Voyager pour pas cher
Pros:

La proximité des restos, bus, commodités. Le petit côté woke du quartier.

Cons:

Chambre petite et salle de bain a l'extérieur de la chambre.

2026-03-06 • via Nuitee
A
Alexandra • couple • us
9
I enjoyed my two night stay here. There was plenty to walk to in the area and the owner was very kind.
Pros:

Great location and comfortable room.

2026-03-02 • via Nuitee
M
Moira • family_with_children • nz
7
2026-03-01 • via Nuitee