Hôtel Paradis

Hotels
8.2 (3066 reviews)
15 Avenue De Paradis , Lourdes , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good breakfast
Excellent location
Clean rooms
Friendly service
Cons:
Expensive parking
Outdated equipment
Limited breakfast options

Categories

Cleanliness
7.96
Overall cleanliness was mentioned positively but some reviews indicated outdated decor.
Service
8.33
Generally favorable remarks on staff courtesy and assistance.
Location
8.57
Consistently praised for its excellent location close to attractions.
Room Quality
8.12
Rooms were described as good, though some equipment was outdated.
Amenities
7.95
Limited mention, but parking fees were noted as a negative.
Value for Money
7.91
Positive remarks on the overall value considering location but may be affected by parking costs.
Food and Beverage
8.36
Breakfast quality received good reviews, though some improvements suggested.
Overall Experience
8.43
Guests expressed overall satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:24

Property Description

Stunning Views of Pyrenées Mountains

Luxurious Rooms with Modern Amenities

Convenient Location and Relaxing Atmosphere

Experience breathtaking views of the Pyrenées Mountains at Hotel Paradis, just a short walk from the Sanctuaries Notre-Dame in Lourdes. Indulge in elegant rooms equipped with high-speed WiFi, satellite TV, and modern amenities. Upgrade to a superior room for extra comforts like a welcoming tray and a mini fridge.

Unwind on the large outdoor terrace or enjoy a drink at the bar. Located in central Lourdes, opposite the Gave de Pau River, our hotel offers a convenient stay with easy access to the Château Fort de Lourdes. Book now for a truly relaxing and memorable experience at Hotel Paradis.

Important information:

Please note that the Family Room is for families with children aged 18 years old or under. Normal day rates apply to older children.

When booking 4 rooms or more, different policies and additional supplements may apply,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LDE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.2
Based on 3066 reviews
Cleanliness: 7.96
Service: 8.33
Location: 8.57
Room Quality: 8.12
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.36
Overall Experience: 8.43
M
millete couple au
10
Pros:

The staff were so friendly and welcoming.
The rooms were spacious and clean.
The location was perfect.easy walking distance to the Sanctuary.
Of all the hotels we have stayed at in Lourdes, over the years, this was the best.

Cons:

The coffee at the breakfast, was not very good.

2026-02-14 via Nuitee
F
Fernando couple es
6
4 Estrellas decepcionante.
Pros:

La amplitud de la habitación

Cons:

La habitación que me adjudicaron necesita una rehabilitación urgentemente.

2026-01-19 via Nuitee
A
Audrey solo_traveller fr
8
Pros:

emplacement, frigo, bouilloire

2026-01-19 via Nuitee
G
Goar extended_group fr
10
2026-01-19 via Nuitee
V
Vanessa family_with_children mt
8
2026-01-19 via Nuitee
V
Vincenzo couple it
7
Pros:

Colazione ricca, peccato per la marmellata, avremmo preferito quella artigianale.

Cons:

Parcheggio un pochino caro.

2026-01-19 via Nuitee
M
Marie family_with_children fr
9
Bien
Pros:

Presque tout

Cons:

Saleté de la poubelle

2026-01-19 via Nuitee
R
Renée-Michèle extended_group ci
9
2026-01-19 via Nuitee
V
Van duc solo_traveller fr
9
2026-01-19 via Nuitee
M
Meliane family_with_children fr
8
Bon séjour grand merci pour votre accueil
Pros:

L’accueil chaleureux
Petit déjeuner bien copieux
Juste petite déception au niveau du ménage dans notre chambre qui n’était pas très bien fait

Cons:

Que le personnel s’applique un peu plus

2026-01-19 via Nuitee
E
ENRICO MARIA couple it
9
2026-01-19 via Nuitee
M
Maria Sandra extended_group gt
5
Muy bueno porque fui a ver a la Virgen
Pros:

Me gusto la ayuda que me dieron para sacar una fotocopia y la atencion en el escritorio, lo demas estoy muy desilusionada porque al llegar por la noche deje todas mis cosas y al salir por la mañana no percate que deje una mochila sin llave y se me perdio una bolsa que llevaba cosas de valor como cadenas. LLegue al medio dia estaban haciendo la limpieza, le pregunte a la que hizo la limpieza pero me dijo no yo no ve visto nada. No se la verdad donde pudo quedar mi bolsa.

Cons:

Lo explicado anteriormente, eso me hizo ya no estar contenta en el hotel.

2026-01-19 via Nuitee
R
Rowena extended_group ie
8
Contented and happy😃
Pros:

Good location and easy for the bus going to airport and back and forth

Cons:

Few staff are not smiling

2026-01-19 via Nuitee
G
Giorgio couple it
10
Pros:

Hotel ottimo considerando gli standard delle strutture di Lourdes. Ottime pulizia e cortesia personale

2026-01-19 via Nuitee
M
Mari Carmen couple es
4
Decepción
Pros:

la ubicación, la amplitud de la habitación, la atención del personal

Cons:

Era una habitación con accesibilidad, la silla de la ducha era una silla de plastico muy flexible un peligro para una persona discapacitada, no habia enchufes en la cabecera de las camas para poder enchufar el movil, el enchufe del baño estropeado, los accesorios de baño se caian algunos, no habia nevera en la habitación y tambien habia alguna telaraña en el techo. Osea para ser un hotel de 4 estrellas creo han dejado mucho que desear.

2026-01-19 via Nuitee
C
Carolina solo_traveller pt
8
2026-01-19 via Nuitee
H
Hugo couple es
7
2026-01-19 via Nuitee
A
Andrzej family_with_children pl
9
Polecam
2026-01-19 via Nuitee
Y
YVES family_with_children fr
10
Pros:

Séjour très agréable

Cons:

néant

2026-01-19 via Nuitee
M
Mario couple it
8
Pros:

servizi ottimi, colazione ricca e abbondante, parking comodo

2026-01-19 via Nuitee