Home2 Suites by Hilton Philadelphia Convention Center

My experience at the front desk was superb. Vikki checked me in and was so friendly and accommodating. The phone rang several times during the check j. And she handle all of it with grace and respect. She’s a real asset.

Enjoyed the hotel and the amenities. The breakfast was a good value, along with the location. Love, love Reading Terminal Market.

⭐⭐⭐⭐⭐
We had the most wonderful experience at Hilton Homewood Suites in Philadelphia! I was in town for a conference and traveling with my toddler — which can always make things a little more complicated — but the entire stay was seamless thanks to the incredible staff.
From the moment we arrived (in sub-zero temperatures, no less!), the front desk team was warm, welcoming, and incredibly informative. They truly made us feel at home.
A very special shoutout to Joe C., who went above and beyond in a way we will never forget. After we checked out, we realized that our son’s favorite stuffed bunny had been accidentally left behind. As any parent knows, this is the kind of situation that can quickly become heartbreaking. Joe initially searched the room but couldn’t find it. When we mentioned that our son loves to hide things, Joe didn’t stop there — he went back and searched everywhere. Sure enough, our little one had tucked the bunny inside a bag of extra bed linens!
Not only did Joe find it, but he carefully packaged it and shipped it back to us in NYC — and it arrived before our son even realized it was missing. That level of thoughtfulness and care is rare. Joe truly went above and beyond — ten stars wouldn’t be enough.
Thank you, Joe, and thank you to the entire team at Homewood Suites for making what could have been a stressful moment into such a special memory. We will absolutely be back!

The one suggestion I have- please get a curtain or extra heater near that front door! The staff was receiving all that cold air and really deserve some additional warmth!

Proximidade a comercio Reading Terminal

Ubicación

We had a wonderful stay at Home2 Suites! Brittany was such a great help! Vanessa has made everything so easy from the start. Amazing hospitality — always accommodating, polite, and welcoming every time we saw her.

The manager Joe is AWESOME! There’s so much great to say about him. He is very hands-on, always ready to help, and constantly checks in to make sure guests are comfortable. He always speaks and truly makes you feel right at home. Thank you all for making our stay so pleasant!

治安が不安な土地のイメージでしたが比較的大丈夫で安心しました
立地は最高です
フロントの人も丁寧でありがたいです

Location , cleanliness & comfortable .

O hotel não é novo, mas está bem localizado e até que conservado.

Desayuno y ubicación perfecta

La ubicación y la distribución de las Ahi

Pros
Great check-in experience. I rarely write reviews but Vikki at the front desk deserves a shoutout. I arrived early on Thursday morning and she found a room for me that accommodated several of my preferences. she also offered a room upgrade to a one bedroom suite but I declined since it wasn’t going to be on the top floor but Vikki managed to find another room for me on the top floor which worked out. She was very personable and we had a great conversation. She was also professional and thorough and recognized my membership and shared hotel info which I appreciated. She also offered several amenities like shaving cream… she got me everything I requested and then some! She went above and beyond. This hotel is lucky to have Vikki on the team! The gym and laundry facilities were nice and clean. Hotel is centrally located and close to a lot that philly has to offer. There was also a housekeeper on the 9th floor at around 10am on my checkout day and she was friendly. I didn’t catch her name but she was cleaning a room right near the elevator at around 10am. Colleagues like Vikki keep diamond members like myself loyal to Hilton

Cons
Room/hallway cleanliness and condition. Some things in my room weren’t clean… there were hairs on a coupe of towels, the ottoman definitely didn’t look like it had been cleaned, and there was tp in the toilet the first time I opened up. The hallway was also not in great condition… when I first got to the 9th floor, there was a lot of debris on the floor outside the elevator and the carpet throughout the hallway looked dirty, stained, and worn. The carpet in the room also didn’t seem especially clean… I had to wipe my feet and the paper towel turned brown. Giving 4 stars though because of the great service and hotel management offered compensation

P.s. would love to see the hotel do more to reduce its environmental footprint and be more sustainable. I’d be happy to pay a higher rate if that’s what it would take to support the hotel with being greener. There should eventually be a sustainability page on the website highlighting what the hotel is doing