Atria Hotel Gading Serpong

Hotels
9.2 (606 reviews)
Jl. Boulevard, CBD Gading Serpong Lot no. 5, Paramount Serpong, Tangerang , Serpong , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location / easy access to restaurants and shopping
Helpful, attentive staff (named staff praised)
Clean and comfortable rooms (many guests)
Good, varied breakfast
Nice city/night views from higher floors
Quiet environment even during events
Convenient parking / proximity to facilities
Cons:
Cleanliness issues: stained towels and bathroom drainage smell reported
Some rooms outdated and in need of refurbishment
Uncomfortable bed and pillows reported by some guests
Missing or limited amenities (no hair dryer, only one glass)
Spa/massage described as standard

Categories

Cleanliness
7.6
Mixed sentiment: several guests reported stained towels and bad bathroom drainage smell and requested improved housekeeping, though some guests still described rooms as clean.
Service
10
Very positive: numerous mentions of helpful, attentive staff (specific praise for staff like Monica and Inez) and good overall service.
Location
9.8
Very positive: repeatedly described as strategic, great location within walking distance to restaurants/shopping and convenient access to local points.
Room Quality
9.2
Generally positive: rooms often described as comfortable, clean and with good views; occasional notes about outdated rooms and uncomfortable bed/pillows.
Amenities
8.6
Mixed: breakfast and basic amenities praised, but some missing items reported (no hair dryer, limited glassware) and spa described as standard; occasional bathroom facility complaints.
Value for Money
9
Generally favorable: most guests felt the stay was worthwhile and would return, though one guest preferred to pay more for a different nearby hotel.
Food and Beverage
9.4
Positive: breakfast repeatedly described as good, varied and delicious; hotel food mentioned positively by multiple guests.
Overall Experience
10
Overall positive: many guests recommend the hotel, found it comfortable and would return, with a few negative notes mainly tied to cleanliness or minor facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:08

Property Description

Luxurious Accommodation with City Views

Modern Amenities for Your Comfort

Convenient Location with Easy Access to Entertainment

Experience the epitome of luxury at Atria Hotel and Conference Gading Serpong, where every room offers stunning city views. The hotel boasts modern amenities including a refreshing outdoor pool, multiple dining options, and complimentary WiFi.

Indulge in comfort with air-conditioned rooms equipped with a flat-screen TV, personal safe, and a minibar. Explore nearby entertainment options like Serpong Mall and Living World Mall, both just a short drive away.

Whether you're here for business or leisure, our convenient location and excellent services, such as car rental and laundry, ensure a seamless stay. Book now and elevate your travel experience with us.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

9.2
Based on 606 reviews
Cleanliness: 7.6
Service: 10
Location: 9.8
Room Quality: 9.2
Amenities: 8.6
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 10
W
Wannes • couple • be
9
2026-08-27 • via Nuitee
Y
Yeni Yuliandari • couple • id
1
2026-08-23 • via Nuitee
A
Ade_Azri_Reza • Couples • Kuala Lumpur, Wilayah Persekutuan
10
Great Stay-vacation
Pros:

Good Service, Great Vacations just click www.mampirmalaysia.com

2026-08-12 • via Tripadvisor
N
Nurman • solo_traveller • au
9
Pros:

Atria hotel provide shuttle bus to SMS mall

Cons:

NA

2026-08-11 • via Nuitee
V
Valerio • solo_traveller • it
1
2026-08-11 • via Nuitee
D
dhinal2026 • Solo travel
10
Good stay
Pros:

Good stay thank you for the hospitality

2026-08-08 • via Tripadvisor
H
Hasanov • solo_traveller • az
10
2026-08-08 • via Nuitee
L
Laurenza • couple • us
5
Pros:

Location is great.

Cons:

Outdated and cleanliness needs to be improved. Had to call someone for missing towels.
Bed and pillows were uncomfortable.

2026-08-08 • via Nuitee
S
Suzanne • couple • nl
7
2026-08-06 • via Nuitee
A
amaliahd2026 • Couples
10
Ms
Pros:

Service is good, strategic location

2026-08-05 • via Tripadvisor
A
ALI • solo_traveller • id
6
quite dissapointed
Pros:

location and parking space

Cons:

my first day my towel have stain, no hair dryer, and there is only one glass available for use in toilet

2026-08-04 • via Nuitee
C
Compass32217229245 • Family
10
Enjoy the hospitality
Pros:

Nyaman, staff helpful, breakfast enak, ank2 happy selama menginap

2026-08-02 • via Tripadvisor
Y
yusufaP7574KB • Family
10
good hotel
Pros:

room is good clean and comfortable. toilet is big and complete amenities.
breakfast also have more variable and delicious menus

2026-08-02 • via Tripadvisor
L
Luna • family_with_children • id
7
Not recommend hotel. I will pay a bit more to stay at another hotel 100 m away from Attia.
Pros:

Location is walking distance from SMS, a lot restaurants to eat from

Cons:

Standard hotel facilities. Bathroom drainage is smelled bad and made my stay uncomfortable. This is my second experiences with Atria residence and Atria hotel. Both had the same smelly. Spa massage is very standard too.

2026-08-02 • via Nuitee
L
L8939KKsoniad • Family
8
Good
Pros:

Good hotel, very comfortable, breakfast good

2026-08-01 • via Tripadvisor
Y
Y9088JOamela • Couples
10
Good Review 🥰
Pros:

During stay all was good and comfortable especially i stayed at Premier Suite Room, Thanks Atria n Team. Mba Monica Thankyou ❤️

2026-08-01 • via Tripadvisor
A
A4437XHjosephc • Family
10
Kamar nya bagus
Pros:

Nice room , nice service , nice experience

2026-07-31 • via Tripadvisor
N
naifam2026 • Business
8
Recommended!
Pros:

Comfy room with strategic location

2026-07-25 • via Tripadvisor
K
kisiar2026 • Business
10
Atria experience
Pros:

Nice hotel good food
Thank you

2026-07-24 • via Tripadvisor
8
810dickye • Business
10
Good
Pros:

Excellent service, Thankyou Atria. Mba Monica, will back again.

2026-07-24 • via Tripadvisor