Uxmal Resort Maya

Hotels
7.9 (1501 reviews)
Carretera Merida-Campeche Km 78 , Uxmal , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Location near Uxmal
Friendly staff
Cons:
Cleanliness issues
Poor room conditions

Categories

Cleanliness
4.56
Very poor condition found; numerous cleanliness issues mentioned.
Service
9.03
Standard quality for this hotel tier; some guests appreciated the friendly staff.
Location
9.57
Great location close to Uxmal; highly appreciated by guests.
Room Quality
7.02
Room quality generally acceptable, but several mentions of needs for improvement.
Amenities
8.55
Nice pool and jungle atmosphere; amenities enjoyed by guests.
Value for Money
7.01
Mixed feelings on value; some felt it was not worth the price.
Food and Beverage
9.06
Food quality is good; reasonable prices mentioned.
Overall Experience
8.43
Experience varied; several positives but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:55

Property Description

Luxurious Jungle Retreat

Outdoor Oasis: Enjoy the outdoor swimming pool and wading pool amidst the lush Yucatan jungle.

Culinary Delights: Indulge in regional and typical Mexican cuisine at the on-site restaurant.

Convenience & Comfort: Stay connected with free Wi-Fi, relax on the terraces, and seek assistance from the knowledgeable front desk staff for sightseeing tips.

Experience the magic of Uxmal Resort Maya - book your stay now for an unforgettable jungle getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 1501 reviews
Cleanliness: 4.56
Service: 9.03
Location: 9.57
Room Quality: 7.02
Amenities: 8.55
Value for Money: 7.01
Food and Beverage: 9.06
Overall Experience: 8.43
P
patrice • solo_traveller • fr
7
2026-05-02 • via Nuitee
E
Esa • solo_traveller • fi
9
2026-05-01 • via Nuitee
B
Briceño • solo_traveller • mx
7
2026-04-30 • via Nuitee
E
eric • solo_traveller • fr
5
Pros:

Proche du site archéologique.
Grande chambre avec une belle vue

Cons:

La chambre 208 a besoin d'un bon rafraîchissement. Robinetterie à changer. Insonorisation des chambres. Prises dans le mur qui ne tiennent pas, rideau avec des trous, piscine à nettoyer.
Un bon potentiel mais un manque de maintenance évident.
Pourquoi donner des lits de 1,2m séparés?

2026-04-29 • via Nuitee
O
Ott • solo_traveller • de
7
Pros:

Die Lage war perfekt um die Ruinen zu besichtigen.

Cons:

Die Anlage wirkt in die Jahre gekommen und bei genauerer Betrachtung auch wenig gepflegt.

2026-04-27 • via Nuitee
L
LUMENE • extended_group • fr
4
Ce n’était pas une bonne adresse. Je déconseille bien que le personnel était sympathique
Pros:

Les repas était bien. Petit déjeuner et dîner correct

Cons:

C’est vétuste, pas rénover, la tv ne fonctionnait pa du tout, la chambre vraiment pas top

2026-04-26 • via Nuitee
V
Viviane • solo_traveller • fr
8
Pros:

Emplacement idéal pour visiter Uxmal (300m). Grand hôtel avec de grands extérieurs:, piscine, transats, jardin.
La chambre est lumineuse. De grands fauteuils à l'entrée où l'on se sent bien.
Petit déjeuner copieux

2026-04-25 • via Nuitee
A
ANA BELEN • extended_group • es
7
2026-04-23 • via Nuitee
M
Marc • couple • fr
8
2026-04-22 • via Nuitee
J
Jenifer • solo_traveller • mx
10
Excelente lugar para relajarte
Pros:

La atención de todo el personal es muy buena, te resuelven todas tus dudas y están al pendiente.
La habitación master suite tiene tina y vista panorámica, excelente para ver el atardecer y pasar una velada romántica

2026-04-19 • via Nuitee
R
Ryan • family_with_children • ca
6
Pros:

The location is great for those visiting Uxmal ruins, from our room we could even see the tops of the pyramids poking out above the jungle canopy. The pool and lounge area is fantastic and it is convenient to have a restaurant in the basement of the hotel. I think the hotel is good value for the money.

Cons:

Unfortunately, during our stay a thunderstorm caused a power outage in the area. This outage lasted about 24 hours and meant no A/C, no lights, and no running water. Obviously, the outage is beyond the hotel's control and this happens in Mexico. However, the hotel could have had backup generators (which the other big hotels in Uxmal have). The hotel also could have provided flashlights for the dark rooms, could have brought up more water for flushing toilets or brushing teeth, or even just provided some coupons for the restaurant or discount on the stay. Ultimately, I don't think the hotel particularly cared about the guest experience during this 24 hour period and my review rating reflects that.

2026-04-18 • via Nuitee
R
Ryan • family_with_children • ca
6
Pros:

The location is great for those visiting Uxmal ruins, from our room we could even see the tops of the pyramids poking out above the jungle canopy. The pool and lounge area is fantastic and it is convenient to have a restaurant in the basement of the hotel. I think the hotel is good value for the money.

Cons:

Unfortunately, during our stay a thunderstorm caused a power outage in the area. This outage lasted about 24 hours and meant no A/C, no lights, and no running water. Obviously, the outage is beyond the hotel's control and this happens in Mexico. However, the hotel could have had backup generators (which the other big hotels in Uxmal have). The hotel also could have provided flashlights for the dark rooms, could have brought up more water for flushing toilets or brushing teeth, or even just provided some coupons for the restaurant or discount on the stay. Ultimately, I don't think the hotel particularly cared about the guest experience during this 24 hour period and my review rating reflects that.

2026-04-18 • via Nuitee
H
Hélène • couple • fr
7
Pros:

La piscine est grande, l’environnement calme et agréable.

Cons:

Le restaurant n’est pas bon, même les petits déjeuner ne sont pas top.

2026-04-16 • via Nuitee
J
julien • solo_traveller • fr
7
Pros:

Très pratique pour aller visiter uxmal sinon pas vraiment d’intérêt.
L’hôtel était quasi vide.
Nous étions sur la fin de la saison je pense.
Nous avons pu profiter seul de la piscine.
On sent que l’hôtel commence à avoir de l’âge mais le rapport qualité prix est intéressant. On ne peut pas tout avoir.
Petit déjeuner copieux.
Roof top avec vu sur une partie du site uxmal.
Nous recommandons pour une nuit.

2026-04-15 • via Nuitee
R
Ricardo • family_with_children • mx
9
2026-04-11 • via Nuitee
A
Andrea • family_with_children • ch
8
Idéal pour visiter Uxmal tôt le matin
Pros:

Localisation à 3 minutes du site de Uxmal, grande piscine, parking sur place

Cons:

Insects dans les toilettes de la piscine , hôtel un peu vieillissant, mais correct pour une nuit.

2026-04-11 • via Nuitee
K
Katherine • family_with_children • cl
10
Pros:

El lugar maravilloso. La atención muy buena. Despertar y ver los jardines, la piscina y las ruinas de Uxmal desde la ventana es impagable. Además tiene unas ruinas en el recinto.

2026-04-09 • via Nuitee
C
Cantet • solo_traveller • fr
8
à deux pas du site d'Uxmal
Pros:

A proximité immédiate du site Maya d'Uxmal, hôtel sans prétention mais agréable avec sa piscine pour se rafraîchir. Idéal pour un road trip avec un passage à Uxmal

2026-04-08 • via Nuitee
A
Antonio • family_with_children • mx
7
BBB
Pros:

La Ubicación

Cons:

La Piscina le falta mantenimiento y raspa a los niños

2026-04-07 • via Nuitee
C
Camille • family_with_children • fr
3
Hôtel étape pour visiter site archéologique, soyez prêt car très sale !
Pros:

Localisation proche du site archéologique
La piscine

Cons:

Restaurant à fuir mais étant loin de tout, pas le choix.
Horrible
Hôtel et chambre insalubre, très sale.
Salle de bain : ne pas craindre 🤮
Mérite d’être rafraîchi comme presque tous les hôtels du Mexique

2026-04-06 • via Nuitee