El Marqués Palace by Intercorp Hotel Group

Hotels
Intercorp Hotel Group
8.4 (105 reviews)
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683 , Santiago del Teide , ES

Children allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Heated pool
Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good price/quality

Categories

Cleanliness
8.03
A very neat hotel but no specific cleanliness issues mentioned.
Service
8.5
Friendly and helpful staff.
Location
8.54
Good location near two supermarkets and shopping streets.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.48
Good price/quality ratio.
Food and Beverage
8.43
Standard quality for this hotel tier.
Overall Experience
8.4
A highly recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:24

Property Description

Outdoor Pool, Terrace, and Garden
Complimentary Wireless Internet and Concierge Services
On-Site Dining and Bar/Lounge

Immerse yourself in luxury at El Marqués Palace by Intercorp Hotel Group, where modern amenities and stunning views merge to create an unforgettable experience. With an outdoor pool, terrace, and garden, relaxation is just steps away. Indulge in delectable dining at the coffee shop or unwind with a drink at the bar/lounge. Explore the area with ease, as the hotel offers convenient access to Tenerife Beaches and Playa Chica. Book now for a memorable stay that you'll cherish forever.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TFS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 105 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.4
D
David family
10
Pros:

Het complex is goed gelegen, vlakbij twee supermarkten en winkelstraten. Er is veel beweging rondom maar op de site zelf merk je daar niet zo heel veel van. Op wandelafstand van de zee, hou daarbij wel rekening met het hoogteverschil, eigen aan de regio. Tip: reserveer een parkeerplaats in het hotel want de parkeermogelijkheden zijn overal problematisch. Conclusie: een zeer net hotel met vriendelijk en behulpzaam personeel. Goede prijs/kwaliteit en een aanrader.

2025-07-29 via Nuitee
S
Sandra
8
Pros:

All was good

2025-07-06 via Nuitee
J
JOHN partner
8
Pros:

The property is dated and could do with a re vamp due to broken tiles, old baths and dated furniture. You get the room cleaned, new towels and bedding every 2 days

2025-06-12 via Nuitee
K
kenneth
10
Elmarques palace
Pros:

We always stay there twice a year
Staff are lovely nothing is no trouble if you need help. Cleaner's come in every other daya d they are very pleasant

2025-05-14 via Nuitee
A
annie
6
Pros:

Le personnel est très accueillant, à l’écoute, souriant et efficace.
Hotel très Vieillot / certains appareils méritent d’être remplacés là machine à laver.
Les chaises longues au bord de la piscine sont détériorées ne devraient plus être en service.
La piscine en revanche est très propre très bien entretenue.
Avec de nouvelles chaises et le personnel du bar de la piscine avenant et souriant le coin piscine serait au top.

2025-01-26 via Nuitee
W
Wendy partner
8
Pros:

Very helpful staff, particularly the Reception manageress. Frequent cleaning of apartment. Warm swimming pools.

2025-01-26 via Nuitee
M
matthieu
8
Séjour central sur l’île
Pros:

Appartements un peu vieillots et usés mais confortables quand même et fonctionnels avec ce qu’il faut pour être autonomes.
Jolie piscine.
Balcon agréable vue mer.
Lidl juste à côté, parfait pour les courses.
Parking facile dans les rues adjacentes.

2024-12-03 via Nuitee
C
Camilla
8
Slitet men med charm!
Pros:

Överlag en väldigt trevlig resa till Los Gigantes. Havsutsikt de sa, och havsutsikt det va! Underbara berg!
Jag och maken reste på en egenkomponerad treöningsresa i u valde detta hotell delvis utefter bilderna på deras gym och utegym här på Hotels.com

Väl framme visade det sig att de inte ens h a d e gym. Alls. Inte deras bilder alltså! Mycket märkligt. Men det låg ett helt okej större gym i närheten som man kunde träna veckovis på så det löste sig.
Slitet hotell, men charmigt!
Plus för tvättmaskin! Stängningen lämnade mycket att önska, och det var städning varannan dag.
Det blåste in svart vulkansand över balkongen hela tiden, men det är knappast hotellets ”fel”.

Läget och utsikten var toppen!
Hoppas ni gillar backträning om ni bor i Los Gigantes!

Överlag ett helt okej boende med mycket trevlig personal! Gulligt att man fick en flaska vin från hotellet!

2024-12-01 via Nuitee
V
Verified traveler
6
Hyggligt
Pros:

Slitet men fungerande. Mycket små skavanker här och där. Bra utrymmen (två sovrum och stor altan på bottenvåningen) men hårda/slitna sängar.
Mycket musik kvällstid från närliggande barer.

2024-11-29 via Nuitee
J
Jane partner
10
Pros:

Apartment was amazing - had everything you could need for self-catering and a huge balcony with sunbeds and a table and chairs, views were incredible. Would definitely recommend!

2024-11-10 via Nuitee
P
Patrice partner
10
Pros:

Personel serviable et agréable avec la clientéle. Hébergement propre et accueillant.
Piscine proche des logements.

2024-10-29 via Nuitee
B
Bernhard partner
8
Pros:

große Wohnung mit Schlafzimmer, Wohnzimmer mit Ausziehcouch und Küche abgetrennt durch Theke mit reichlich Ablagefläche.
großer Kühlschrank mit Gefrierfach, Ceranherd mit Backofen, Mikrowelle, Kaffeemaschine, Wasserkocher, Toaster, Waschmaschine, ... leider keine Spülmaschine
Bett zwar nur 160 breit aber gute Matratze
großer Balkon mit Esstisch und 4 Stühlen, 2 Liegen
Blick aufs Meer über andere Häuser (Luftlinie ca. 300m) und auf Los Gigantes
Zimmerservice alle 2 Tage mit Müllentsorgung
Lidl 50m neben der Anlage und Super Dino auf der anderen Seite auch 50m
freundliche Betreuung an der Rezeption (24h), Mann spricht deutsch
Tiefgarage für etwas mehr als 3€ am Tag (sehr zu empfehlen)
- wenige Kochutensilien, verbeulte Pfanne wurde aber umgehend mit neuer Bratpfanne umgetauscht
- Bad etwas in die Jahre gekommen, Dusche mit Vorhang, aber mit Fenster und ausreichend sauber

Fazit: sehr gute Ausstattung für ein 3 *** Haus

2024-10-13 via Nuitee
G
Graeme
8
Always a good stay.
Pros:

Good clean but dated apartment with Excellent staff

2024-10-07 via Nuitee
Y
Yves family
10
Pros:

L’hébergement est super !!!
Tout est parfait !!!
L’appartement était grand 2 salles de bains, 2 chambres, grande terrasse parfait pour y déjeuner !!! Grande cuisine!!! Avec grand frigo!!! Idéal pour acheter à manger!!! Lidl a 2 pas!!! Sans gêner la vue qui est génial sur la mer et la montagne!!!
Vraiment le paradis !!!

2024-09-15 via Nuitee
G
Gokhan
10
Pros:

It was great

2024-08-19 via Nuitee
B
Blaise B family_with_children
4
Pros:

Property is too old and not well maintained. We had to change hotels after seeing multiple dead and life roaches around.

2024-08-08 via Nuitee
D
David Robert partner
8
Pros:

The property is dated and could do with a refurb. It is not as clean as when we stayed a few years ago. The staff are great and very helpful. Was weary of the pool as we saw black around the bottom of the pool ,so we did not use it. Very quiet around the resort ok for us as we were just looking to recharge.

2024-06-01 via Nuitee
G
Graeme
8
Good 3 night stay
Pros:

Nice Spacious comfortable well equipped apartment, showing its age but maturity well.

2024-05-17 via Nuitee
V
Verified traveler
8
Another good time
Pros:

We use this appartment block normally twice a year and have done so for over ten years. The units are clean and comfortable. The location is perfect with many restuarants and bars very close. Large supermarket within 100yards. The staff are very good and very helpfull.

2024-05-04 via Nuitee
R
Robert partner
10
Pros:

Wonderful stay at El Marques Palace - clean, friendly, comfortable. Lovely pool area, quiet, and easy walking distance to loads of bars and restaurants. Plenty to do in the local area (would recommend Twizi Tours!)

2024-05-04 via Nuitee