El Marqués Palace by Intercorp Hotel Group

Hotels
•
Intercorp Hotel Group
8.4 (105 reviews)
C/ Las Rosas, S/N, Santiago del Teide, Santa Cruz de Tenerife, 38683 , Santiago del Teide , ES
34-922-867438

listing image 1
Show all photos
Children allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Street parking
Concierge service
Wheelchair accessible
Heated pool
Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good price/quality

Categories

Cleanliness
8.03
A very neat hotel but no specific cleanliness issues mentioned.
Service
8.5
Friendly and helpful staff.
Location
8.54
Good location near two supermarkets and shopping streets.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.48
Good price/quality ratio.
Food and Beverage
8.43
Standard quality for this hotel tier.
Overall Experience
8.4
A highly recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:24

Property Description

Outdoor Pool, Terrace, and Garden
Complimentary Wireless Internet and Concierge Services
On-Site Dining and Bar/Lounge

Immerse yourself in luxury at El Marqués Palace by Intercorp Hotel Group, where modern amenities and stunning views merge to create an unforgettable experience. With an outdoor pool, terrace, and garden, relaxation is just steps away. Indulge in delectable dining at the coffee shop or unwind with a drink at the bar/lounge. Explore the area with ease, as the hotel offers convenient access to Tenerife Beaches and Playa Chica. Book now for a memorable stay that you'll cherish forever.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TFS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 105 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.4
B
Bursuc • extended_group • gb
10
2026-05-14 • via Nuitee
L
luis • solo_traveller • es
10
2026-05-13 • via Nuitee
R
Ruiz • solo_traveller • pt
10
Ferias en familia
Pros:

Todo es muy acogedor, es lindo un poco antiguo mas muy bueno

Cons:

Lo unico que no me gusta fue la maquina de lavar ropa son demasiado antiguos tiene muy mal olor

2026-05-12 • via Nuitee
L
Linda • couple • gb
7
Enjoyed our stay but apartments are overpriced for their condition
Pros:

Location and staff care is very good

Cons:

This property is over20 years old and I have been staying there for many visits but there is deterioration that is not being addressed ie bathrooms need completely renewing. Basic utensils need upgrading. Flooring is shabby. Insect fumigation needs addressing as standard practice and basically the apartments are in dire need of refurbishment

2026-05-12 • via Nuitee
N
Nayara • family_with_children • es
8
Pros:

Piscina climatizada y habitaciones súper amplias

Cons:

Camas un poco incómodas

2026-05-11 • via Nuitee
A
Azim Khalid • solo_traveller • ma
8
Une nouvelle expérience à Ténérife, entre la plage et la forêt.
Pros:

J'ai aimé l'intégration des équipements au sein de la même enseigne. Le design de l'appart hôtel est fabuleux

Cons:

La qualité du lit à la chambre des parents n'est pas du tout confortable

2026-05-10 • via Nuitee
Z
Zbigniew • family_with_children • nl
8
Ogolnie polecam ten hotel za te pieniadze i lokalizacje
Pros:

Polozenie

Cons:

Łózka dla dzieci niewygodne

2026-05-08 • via Nuitee
M
Martynas Meslinas • solo_traveller • gb
9
Pros:

very good location , big rooms , good beds and nice staff.

Cons:

Apartments little too old need upgrading .

2026-05-08 • via Nuitee
N
Nadia • family_with_children • fr
9
Bon emplacement, belle vue.
Pros:

Très bon emplacement, avec une vue sur Los Gigantes.

Cons:

Le bruit car une de chambre avait une fenêtre avec des vitres simples.

2026-05-08 • via Nuitee
N
Natallia • family_with_children • by
10
Замечательный отель по соотношению цена/качество. Чисто, ухожено. Отель давольно старый, но ухоженный. Видно, что по
Pros:

Отель давольно старый, но ухоженный. Видно, что постоянно ведутся работы по улучшению здания, замены мебели и т.д. Чистый и ухоженный подогреваемый бассейн со спасателем. На кухне есть все необходимое для готовки обычной не изысканной еды.

Cons:

Платный сейф.

2026-05-06 • via Nuitee
G
Gabriella Szent Ivanyi • solo_traveller • ie
10
Pros:

Clean rooms, great service

Cons:

Everything was good

2026-05-06 • via Nuitee
C
Cinthya • solo_traveller • es
4
Pros:

La ubicación

Cons:

Lavadora rota que debió haber sido revisada con antelación y aún así no acudió en los 5 días de estancia ningún técnico.
No estaba bien limpio, había demasiado ruido ..la piscina muy pequeña y mucha gente apenas habían hamacas para todos.
Lo mejor era el tamaño del apartamento de resto ni bar ni cafetería nada servicios nulos no repito más la estancia ahí

2026-05-06 • via Nuitee
A
almeida fuentes • solo_traveller • es
4
Pros:

La piscina era climatizada

Cons:

Pues que cogimos la estancia con bar piscina y era mentira , el bar piscina estaba cerrando porque se Iban de ahí, la limpieza daba asco , nos vinieron a limpiar y solo cambiaron las toallas y cambiaron la basura , no fregaron , no le pasaron a las vasijas , ni barrieron , parque cuna roto y quemado , tuvieron que venir a cambiármelo, pésimo y como nos quedamos nos dieron 2 días de parking gratis .decepcionante .

2026-05-02 • via Nuitee
J
Juska • solo_traveller • lt
8
2026-04-30 • via Nuitee
P
Petru Danut • family_with_children • fr
8
2026-04-29 • via Nuitee
C
Carolina • solo_traveller • es
7
Pros:

Ubicación

Cons:

No limpian todos los días, instalaciones muy viejas

2026-04-28 • via Nuitee
J
Jose • solo_traveller • fr
9
Pros:

Qualité prix, appartement spacieux, piscine chauffée, emplacement idéal, personnel chaleureux

2026-04-28 • via Nuitee
M
marilou • solo_traveller • fr
8
Bon rapport qualité prix
Pros:

L'hôtel est bien placé, resto, lidl à pied!
Piscine propre et chaude
Appartement spacieux avec terrasse, salle de bain rénovées
Lit adulte confortable
Le ménage a été fait 1 fois sur les 4 nuits
Complexe propre

Cons:

Pas de sel, de lessive (au moins 1 dosette), d'huile et de vinaigre.
Lits enfants très inconfortables (vieux matelas à ressorts)
Attention la vue sur jardin est en réalité vue sur la cour carrrelée entre les 2 bâtiments où il y a quelques plantes!

2026-04-27 • via Nuitee
F
Fox • solo_traveller • gb
10
Pros:

We loved it.staff fab..spotless

Cons:

Nothing

2026-04-27 • via Nuitee
B
Bednarska Latoszek • solo_traveller • gb
9
Pros:

Heated swimming pool was the best special with children.

Cons:

Opening times for a swimming pool. Other holes around hat it open much longer than our hotel. This time of the year it should be open at least till 8.00pm

2026-04-27 • via Nuitee