Hotel Playa Grande

Hotels
7.4 (141 reviews)
Avenida del Castellar 19 , Puerto de Mazarrón , es

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Hand sanitizer in guest room and key areas
Front desk (limited hours)
Access to nearby outdoor pool
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Beachfront location
Helpful staff
Cons:
Dirty room conditions
Outdated facilities

Categories

Cleanliness
6.36
Cleaning was reported as inadequate with issues like dirty bedcovers and poor maintenance.
Service
8.63
Staff were described as helpful, with some specific positives mentioned regarding pool staff.
Location
8.17
Great beachfront location but not as highly rated due to some issues with room placement.
Room Quality
6.62
Rooms were reported as outdated with issues like lack of plugs and old bathrooms.
Amenities
7.15
Pool area was mentioned, but accessibility and maintenance of pool facilities were a concern.
Value for Money
8.11
Considered fair value for its seaside location despite some negative comments on room conditions.
Food and Beverage
6.66
The breakfast service was criticized for being slow and lacking variety.
Overall Experience
7.53
Despite several issues, guests felt generally positive about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:25

Property Description

Beachfront Location and Outdoor Pool
Hotel Playa Grande, located in Puerto de Mazarrón, offers a 3-star beachfront accommodation with a seasonal outdoor swimming pool and a terrace. Enjoy stunning views and direct access to Playa del Castellar and Moreras Beach, perfect for a relaxing getaway.

Multilingual Staff and Convenient Services
Our hotel prides itself on excellent customer service, with a 24-hour front desk staff fluent in English, Spanish, and French. Whether you need assistance or local recommendations, our dedicated team is here to make your stay comfortable and memorable.

Close Proximity to Attractions and Airport
Conveniently situated near Playa de Bolnuevo and Isla Beach, Hotel Playa Grande is also just 37 km away from Region de Murcia International Airport. Explore the nearby attractions or simply unwind by the beach during your stay with us.

Book your stay at Hotel Playa Grande now and experience the perfect blend of relaxation and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MJV

Location

Guest Reviews

7.4
Based on 141 reviews
Cleanliness: 6.36
Service: 8.63
Location: 8.17
Room Quality: 6.62
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 6.66
Overall Experience: 7.53
F
FelicityU • Couples • Bristol, England
2
Terrible chaotic service!
Pros:

Came in as quite a youngish couple, left as over the hill pensioners! The food is good but the service totally chaotic. Had some prawns, octopus, tuna fish and 2 prawns in batter. A bottle of wine came to £127.40. OK for what we had but the service was SOOOOOOO SLOW! Will not return!

2026-04-03 • via Tripadvisor
L
Lionel • couple • gb
7
The hotel has become a bit tired in parts, but it is on the sea front and not too expensive.
Pros:

Great view, room on sea front

Cons:

Hotel could do with some more updating e.g. corridor carpets worn. But it is good value to be fair for a sea front hotel. Be aware that not all rooms are the same, some are more spacious or have better sea views. We have stayed before, and as we have come back, don't be surprised there is not too much in this dislikes section.

2025-11-25 • via Nuitee
G
GregoryPage • solo_traveller • gb
8
The place to be
Pros:

This hotel is unique in that it is so clean and close to the beach and the staff are so helpful

Cons:

The bathroom facilities are dated but in character. My toilet flush was so difficult to flush and there were no plugs in any of the sinks. I could have asked, but didn't. I did ask for a blanket which could have been available in the room, especially as it was November.

2025-11-09 • via Nuitee
P
Petrus • couple • de
5
Cons:

Hotellärm, wasserrohrbruch, zimmerwechsel, Pool dürfte man nicht benutzen.

2025-10-18 • via Nuitee
E
Elena • solo_traveller • gb
5
2025-10-14 • via Nuitee
F
Frank • couple • ie
10
2025-10-06 • via Nuitee
S
Sladjana • couple • rs
2
2025-09-12 • via Nuitee
B
Beatriz • couple • es
3
Para mejorar...
Pros:

La ubicación y la terraza de la habitación.
Una de las recepcionistas.

Cons:

Falta de reposición de jabones en general.
Instalaciones antiguas en el baño y habitación.
Descordinacion en el servicio de comedor con respecto a lo que entraba en el precio del menú. Sí que es cierto que la publicidad del menú en letra ilegible por tamaño lo indicaba.
Menú de precio elevado y sin las bebidas estar incluidos (agua tampoco), al menos en la modernidad de alojamiento que teníamos.

2025-09-02 • via Nuitee
J
Javier • couple • es
8
Hotel de playa, sencillo pero confortable
Pros:

Ubicación a pie de playa y con piscina

Cons:

Que no contesten las peticiones que se hacen por el chat de Booking

2025-08-31 • via Nuitee
A
antonio • couple • es
8
Pros:

El trato y la limpieza de la habitación

Cons:

La habitación está muy anticuada. Los baños son muy viejos y la ducha es muy deficiente. La cama bien. Los pasillos tienen unas alfombras en muy mal estado.

2025-08-27 • via Nuitee
A
Adrian • couple • ar
4
Decepcionante!!
Pros:

La piscina estaba bien aunque el sector el piso un poco sucio. El socorrista Eduardo muy bien y muy atento.

Cons:

La habitación era pequeña, el baño habría que hacerlo nuevo. Había un solo enchufe en la entrada a la habitación. El wifi era un desastre, solo funcionaba a 2 metros de la recepción. Estuvimos 4 noches, lo reclamamos el primer día y nunca lo solucionaron. La atención en el desayuno lamentable. Te servían en la mesa, todo a destiempo y muy pobre la variedad, casi nula. Te traían el café primero y cuando traían las tostadas el café ya estaba frío. Para finalizar, un hotel que te cobra 140.- euros la noche no puede NO TENER UNA NEVERA!!!

2025-08-22 • via Nuitee
F
Francisco
4
Mantenimiento muy deficiente
Pros:

Nos asignaron una habitación en la primera planta desde la que se veía el mar pero muy lateral. Pedimos el cambio y nos dieron otra en la segunda planta, previo pago de un suplemento de 10 euros por día, con vistas frontales al mar.
La limpieza, deficiente. Las colchas, sucias; el suelo también. Lo comunicamos al personal de limpieza y nos lo solucionaron. Muy bien por las señoras.
La televisión, de 24 pulgadas, perdía la señal constantemente; el wifi, se iba muy a menudo. Lo dijimos en recepción, pero no surtió efecto. El servicio de mantenimiento estaría, sí, pero ausente.
En la terraza no hay un simple tendedero para colgar los bañadores: tienes que dejarlos en las sillas, con la consiguiente molestia si quieres sentarte. A la bañera le faltaban azulejos, los grifos son viejos y funcionan mal.
En la habitación (hablo de la 204) hay un solo enchufe, que lo usa el televisor. Si quieres cargar un teléfono tienes que irte al baño o a la entrada, junto a la puerta, y dejarlo en el suelo. El ascensor se averiaba con frecuencia. Nos tocó bajar las maletas a mano hasta el garaje, que por cierto tiene las plazas muy justas y un coche mediano entra con dificultad.

2025-08-22 • via Nuitee
L
Loli • couple • es
7
Pros:

Ubicación excelente, personal muy amable.

Cons:

Las habitaciones necesitan una renovación,pero las mantienen muy limpias.

2025-08-09 • via Nuitee
P
Pedro • couple • es
8
Pros:

La limpieza, y las camas cómodas y el Restaurante.

2025-08-04 • via Nuitee
C
Carlos • couple • fr
10
Magnifique.
Pros:

Tout est parfait. Je le recommande. La gastronomie est divine.

2025-07-29 • via Nuitee
T
TERESA • couple • es
7
Pros:

Hotel familiar. Necesita renovación. Personal de recepcion atento

Cons:

El restaurante mejorable tanto servicio como comida

2025-07-13 • via Nuitee
C
carolina • couple • es
10
2025-07-06 • via Nuitee
M
Mark • young couple • gb
7
Quite good
Pros:

Location good

Cons:

Air conditioning not working and pool not operational

2025-06-08 • via Nuitee
A
Ann • young couple • gb
1
ABSOLUTELY NOT SATISFIED.
Cons:

The hotel advertised air conditioner in rooms. When we checked in and paid we found that the air conditioner was not working. I immediately went to the desk and was told it hadn't worked all week I explained that my husband was on cancer treatment and suffered with hot flushes. He needed to be able to rest in a cool room. ( Bearing in mind it was very warm outside.). The receptionist said to open the windows. This would have been worse. I asked for a refund as we needed to move to another hotel . She refused although we had not even unpacked or used the room at all. I booked another hotel WITH BOOKING.COM and we moved.
The hotel advertised air conditioning so the hotel were in breach of their description as set out in BOOKING.COM.

2025-05-28 • via Nuitee
A
Anthony • young couple • nz
5
Passable
Pros:

It was close to the beach
Restaurant was very good

Cons:

Air didnt work and staff didn't seem to care.
Staff seemed a bit disorganised.

2025-05-27 • via Nuitee