American Travel Inn

Hotels
5.8 (209 reviews)
515 S GRAND AVE , Pullman , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Unclean rooms
Rude service

Categories

Cleanliness
4.49
Numerous mentions of unclean conditions and issues like blood on the mattress.
Service
5.47
Negative comments about staff behavior, though some positive notes about cordiality.
Location
7.51
Mentioned as convenient, though not enough to imply high ratings.
Room Quality
5.46
Complaints about the room's appearance and amenities do not meet standard expectations.
Amenities
4.48
Lack of basic amenities such as coffee and issues with room equipment.
Value for Money
4.44
Comments indicate experiences of feeling overcharged or double-charged.
Food and Beverage
7.3
Not directly addressed in reviews, assigned target rating.
Overall Experience
7.27
Mixed feedback leads to an average rating reflecting overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:42

Property Description

Convenient Location
American Travel Inn, conveniently situated in Pullman just 2.5 km from Washington State University, offers a comfortable stay with a shared lounge and complimentary parking.

Modern Amenities
Each room at the inn is equipped with a desk, private bathroom, flat-screen TV, and air conditioning. Some rooms even feature a terrace for guests to relax and enjoy the surroundings.

Outdoor Activities
For nature enthusiasts, the inn is the perfect base for outdoor activities like hiking in the picturesque surroundings of Pullman.

Book your stay at American Travel Inn now for a relaxing and enjoyable experience in Pullman.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PQC

Location

Guest Reviews

5.8
Based on 209 reviews
Cleanliness: 4.49
Service: 5.47
Location: 7.51
Room Quality: 5.46
Amenities: 4.48
Value for Money: 4.44
Food and Beverage: 7.3
Overall Experience: 7.27
Y
Yvonne solo_traveller us
1
Seriously Dissappointed!
Pros:

It was close to people we were visiting

Cons:

Staff were very rude. The rooms are out of date. The washcloths had yellow stains on them. They made copies of our credit cards and would not give them back at checkout. Then there were unauthorized charges the day after we left! They charge way too much for pet fees that aren't listed up front! 200.00 to be exact, and a 100.00 dollar damage fee that's refundable. We made sure to have them inspect the room so we could get that back! They also said they would give 100.00 back since we left it as nice as it was when we got there. That didn't happen! We also put on request to have downstairs unit as my husband and I are both disabled. They would not accommodate, so everytime our pets had to go out, we were up and down the stairs! When our family came to visit us there the night we got in, they chased him and started grilling him about where he was going, and he said to visit his parents, and they barked, no more people! They make you sign so.ething that says no visitors after 7:30. Our visitors were there at 6. I don't recommend this place to anyone disabled or with pets! We stay at many different places when we travel, and this was the worst!

2026-06-30 via Nuitee
T
Teresa solo_traveller us
7
Great value for the cost.
Pros:

Comfortable. Not up to date furnishings, but good bed and clean.

Cons:

Could update furnishings. Like I said, it was just aesthetics. Everything was completely functional.

2026-06-27 via Nuitee
B
Brauer extended_group us
10
Clean, close to shops, and you can't beat the 1950s Butch the Cougar motel sign!
Pros:

The front desk was very pleasant to chat with. The location is perfect-easy access to shops, restaurants, and of course.... the BEST UNIVERSITY IN THE WHOLE WIDE WORLD. While the decor was stuck in a time capsule, it had all the amenities: mini toiletries, microwave, fridge, hair dryer, TV, and wifi. The only thing it didn't have in the room was coffee. But the lobby had coffee and it was good coffee on top of that! I'd definitely stay again.

Cons:

Nothing really.

2026-05-11 via Nuitee
T
Trish solo_traveller us
6
Was clean enough, staff was nice, but won’t stay there again
Pros:

Convenient location

Cons:

Full beds not queen, no ice machine, no WiFi

2026-05-08 via Nuitee
B
Blackstone solo_traveller us
10
2026-05-05 via Nuitee
R
robert solo_traveller us
3
paid $240 for an 80/nite property. Welcome to Pullman, WA
Pros:

nothing

Cons:

paid TOP DOLLAR for a run down, badly remodeled shithole. It was clean.

2026-04-28 via Nuitee
A
Audry couple us
6
2026-04-08 via Nuitee
K
Khalia family_with_children us
4
2026-01-21 via Nuitee
J
jeffrey solo_traveller us
5
2025-11-11 via Nuitee
H
Holly couple us
8
2025-11-10 via Nuitee
P
Paul
8
Pros:

Patterned sheets were a surprise change from standard whites, and very comfy. That alone raises it above expectations for lowest price available, when all that was needed was a bed.
A facility built for a different era.
Sad to see a pool filled with concrete, even though I wouldn't have used it.
Limited contact with staff, but pleasant check-in.

2025-10-07 via Nuitee
G
Gunstrom solo_traveller us
1
Never stay here
Pros:

There was nothing I liked. The staff is from a third world. Country does not care about how you feel. When I got to the room it looked nothing like the picture they showed on line.
There was no TV the people above me. Were having sex all night long and banging and dropping s*** on the floor. I will never stay there again and I.
Would never recommend anyone else to stay there either? Worst accommodations I've ever had.

Cons:

Again, wouldn't waste your money staying at this place? It really sucks my charge was $94. I ended up spending over two hundred dollars because they double charged my card

2025-10-06 via Nuitee
B
Barbara
8
Pros:

Clean, comfortable bed and a convenient location with a breakfast place next door.

2025-10-02 via Nuitee
D
David
10
Pros:

Always pleasant and friendly

2025-09-19 via Nuitee
E
erik
2
Pros:

Pore service, spiders in the room, bad parking, bad bedding

2025-09-06 via Nuitee
D
Denise
4
Best for budget wise and high tolerance
Pros:

Room towels smelled of smoke
Bathroom had scout ants roaming around
Door locks were minimal-for ground floor
Bed was comfortable and clean
Check out: no one was at office at 9am so left key in box. Received a call questioning me how I wanted to check out.

2025-09-06 via Nuitee
C
Chatters extended_group us
8
2025-09-01 via Nuitee
D
Doris Felipe
8
Pros:

Smell of bug spray as I entered the room during this stay.

2025-08-29 via Nuitee
M
Maranda couple us
10
2025-08-28 via Nuitee
S
saed extended_group us
1
I do not recommend anyone to deal with this old lady.
Pros:

Nothing

Cons:

The room had blood on the mattress and in the bathroom, and we informed them but they didn’t care.
The old lady at the reception is very bad — she didn’t want to return the $100 deposit.
She told us to clean the room before leaving or it would be deducted from the deposit.
We didn’t use the room at all, just slept, and in the morning we were in a hurry to work.
Then she deducted $30 from the deposit just to tidy up the room.
The old lady is very bad, and the reception smells terrible.

2025-08-13 via Nuitee