Patagonia Plaza Hotel

Hotels
8.7 (1745 reviews)
Av. San Martin 502 , Neuquén , ar

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast variety
Cons:
Cleanliness issues
Dated facilities
Noisy rooms

Categories

Cleanliness
8.15
Some complaints about the cleanliness in reviews, particularly regarding the pool and rooms.
Service
9.15
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.15
Consistently mentioned as excellent, with convenient access to key areas.
Room Quality
8.15
Some reviews noted issues with noise and dated facilities.
Amenities
8.65
Amenities noted positively, although some improvements suggested.
Value for Money
8.65
Value perceived as good, considering location and services.
Food and Beverage
8.85
Breakfast received positive feedback, though there were mentions of inconsistency.
Overall Experience
8.85
Overall positive experiences noted, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:00

Property Description

Luxurious Accommodations
Rooms at the Hotel Patagonian Plaza are elegantly decorated in warm pastel colors, offering a cozy retreat with modern amenities such as heating, wooden furniture, and large windows for natural light.

Relaxation and Recreation
Guests can unwind in the heated pool or maintain their fitness routine at the on-site fitness center. After a day of skiing, indulge in a rejuvenating massage or cozy up with a book in the lounge beside the fireplace.

Delightful Dining Options
Start your day with a delicious buffet breakfast featuring local and international cuisine at the hotel restaurant. Unwind in the evening with a drink at the bar, offering a perfect end to a day of exploration.

Experience the epitome of comfort and convenience at Patagonia Plaza hotel. Book now for an unforgettable stay!

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30662016728).


Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1745 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 8.85
H
Hugo couple cl
4
2026-04-18 via Nuitee
L
Luciana solo_traveller ar
5
Mala estadia
Pros:

La ubicación. La atención

Cons:

El jacuzzi no funcionaba.
Me dieron un cuarto superior en calidad pero no lo parecía. Colcho viejo. Cuarto pequeño.
Tanto en las habitaciones como en las instalaciones no tenes ningún escritorio para poder trabajar. La calefacción tipo central no funcionaba, si tenía equipo de aire frío y calor directo a la cama. En el baño tiene un extractor de vapor prendido permanente, ruido nocturno. Viejas las instalaciones. Le falta actualizarse un poco.

2026-04-17 via Nuitee
D
Diego couple ar
9
2026-04-17 via Nuitee
C
Cristina solo_traveller ar
10
Excelencia en hospedaje
Pros:

El desayuno excelente!

Cons:

Nada

2026-04-17 via Nuitee
couple cl
5
2026-04-16 via Nuitee
F
Fernanda couple br
10
Pros:

O hotel tem um café da manhã maravilhoso, tudo fresco, muitas opções de frutas, pães, doces e bebidas. Bem no Centro da cidade, perto de tudo. Serviço de arrumação nos quartos rápida, equipe atenciosa e educada. Recomendo muito!

Cons:

Chuveiro do quarto é quentinho mas muito espalhado, molhava todo tapete.

2026-04-16 via Nuitee
P
Perez couple cl
10
Pros:

Todo perfecto , desayuno espectacular .

2026-04-15 via Nuitee
V
Virginia family_with_children ar
10
Fui con una bebé y pedí cuna, estaba todo perfecto y muy buena calidad . Lindo lugar
Pros:

El desayuno muy bueno

2026-04-15 via Nuitee
F
Fanelli couple ar
9
Muy buena.
Pros:

Ubicación excepcional. Desayuno bueno. Personal siempre a servicio.

2026-04-14 via Nuitee
S
Silvia couple uy
10
Pros:

Ubicación y personal fue lo más destacable

Cons:

No tengo nada puntual para destacar negativamente

2026-04-14 via Nuitee
R
Rodolfo Jose solo_traveller ar
7
Para tener en cuenta
Pros:

La ubicación.

Cons:

Se escucha mucho ruido de las otras habitaciones, solo sirven desayuno, por la noche algunos sectores de areas comunes tenían poca iluminación y el personal que queda en el loby a la noche no estaba en su puesto de trabajo y estaban prácticamente todas las luces apagadas. Considero que no es un 4 estrellas.

2026-04-14 via Nuitee
E
Elsa couple ar
10
Pros:

La calidad del hotel, su ubicación, sus desayunos, la amabilidad del personal, en realidad en todo momento te hacen sentir de MARAVILLAS !!!!!!. FELICITACIONES por ser cómo son !!!!!!

Cons:

NADA, todo fue MARAVILLOSO !!!!!!

2026-04-14 via Nuitee
P
Patricia couple ar
10
2026-04-14 via Nuitee
J
jorge family_with_children ar
10
Pros:

Todo. Su gente

Cons:

La tv. Muy pequeña

2026-04-12 via Nuitee
G
gustavo couple it
10
Pros:

El.hotel.es.impecable y el personal muy atento y cordial

2026-04-11 via Nuitee
S
Stanislav solo_traveller ua
10
2026-04-10 via Nuitee
A
Andreza_Fernandes family_with_children br
10
Pros:

Gostamos de tudo, pena que ficamos apenas uma diária. Quarto amplo, banheira no banheiro. Conseguimos aproveitar um pouco a piscina, o café da manha tb estava bem gostoso e com opções.

Cons:

De ter ficado apenas um diária

2026-04-10 via Nuitee
P
Poblete Koot couple cl
3
2026-04-08 via Nuitee
J
JohnMck couple cl
10
2026-04-08 via Nuitee
F
Francisco couple ar
8
Buen lugar para descansar.
Pros:

La ubicación sin dudas. Luego las instalaciones son correctas aunque se le nota el paso del tiempo. En Gral estuvo correcto.

Cons:

Tal vez que no tenga una cocina como para poder cenar dentro, solo lo noto como un faltante, pero no es que no me guste.
La pileta es algo chica, para más de 6,7 personas ya es algo incomodo.

2026-04-08 via Nuitee