Patagonia Plaza Hotel

Hotels
8.7 (1710 reviews)
Av. San Martin 502 , Neuquén , ar

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast variety
Cons:
Cleanliness issues
Dated facilities
Noisy rooms

Categories

Cleanliness
8.15
Some complaints about the cleanliness in reviews, particularly regarding the pool and rooms.
Service
9.15
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.15
Consistently mentioned as excellent, with convenient access to key areas.
Room Quality
8.15
Some reviews noted issues with noise and dated facilities.
Amenities
8.65
Amenities noted positively, although some improvements suggested.
Value for Money
8.65
Value perceived as good, considering location and services.
Food and Beverage
8.85
Breakfast received positive feedback, though there were mentions of inconsistency.
Overall Experience
8.85
Overall positive experiences noted, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:00

Property Description

Luxurious Accommodations
Rooms at the Hotel Patagonian Plaza are elegantly decorated in warm pastel colors, offering a cozy retreat with modern amenities such as heating, wooden furniture, and large windows for natural light.

Relaxation and Recreation
Guests can unwind in the heated pool or maintain their fitness routine at the on-site fitness center. After a day of skiing, indulge in a rejuvenating massage or cozy up with a book in the lounge beside the fireplace.

Delightful Dining Options
Start your day with a delicious buffet breakfast featuring local and international cuisine at the hotel restaurant. Unwind in the evening with a drink at the bar, offering a perfect end to a day of exploration.

Experience the epitome of comfort and convenience at Patagonia Plaza hotel. Book now for an unforgettable stay!

Important information:

This accommodations is registered as a provider of the “Pre Trip Program” (“Programa Previaje”) of the Argentinian Ministry of Tourism and Sports (CUIT: 30662016728).


Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 1710 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 8.85
P
Perez Rico • couple • fr
10
Me encanto. El hotel es muy moderno y tranquilo
Pros:

Desayuno de 10. A nivel de un hotel internacional de 5 estrellas
La ubicacion muy buena
La vista daba a la calle asi que no era especial

Cons:

Una habitacion con mejor vista. Solo eso

2026-04-03 • via Nuitee
A
Alexandre • extended_group • br
8
Pros:

Bem
Localizado
Excelente café da manhã

2026-04-03 • via Nuitee
W
wilcat • family_with_children • uy
8
Pros:

Ubicación excelente parking al descubierto pero amplio y cercado

2026-04-03 • via Nuitee
V
Veronika • couple • de
8
Gute Unterkunft in San Martin
Pros:

Das Hotel war insgesamt in Ordnung.
Die Lobby war viel moderner als die Zimmer.
Man muss schon ein Comfort Zimmer mit Sitzecke buchen, um etwas Platz zu haben.
Das Frühstück war ok, aber nicht besonders umfangreich.

2026-04-02 • via Nuitee
M
Mario • couple • cl
8
Bien, conforme a lo que esperaba
Pros:

Desayuno

Cons:

Baño

2026-03-31 • via Nuitee
M
Mayka • solo_traveller • pa
10
Magica
Pros:

Céntrico, Cálido, cuenta con un techo transparente y en la noche se ven las estrellas o la luna, las habitaciones cálidas, el personal muy dispuesto.

Cons:

No había espuma para la bañera 🫣

2026-03-31 • via Nuitee
C
Carlos • couple • us
9
Excellent location, friendly staff, free parking, good breakfast, good size room . I would probsbly stay again .
Pros:

Excellent location. Good breakfast, free parking. Friendly staff good size room

Cons:

Everything was okay

2026-03-31 • via Nuitee
M
Monica • couple • ar
10
2026-03-30 • via Nuitee
J
JOSE PABLO • family_with_children • ar
9
Excelente viaje a SMA
Pros:

La calidez y buena atención del personal.

Cons:

Algunas instalaciones le falta renovacion

2026-03-30 • via Nuitee
B
Bustamante • family_with_children • ar
10
Un finde de lujo
Pros:

Habitación con temperatura agradable, muy buen desayuno. La pileta la pude disfrutar ambos días. Muy atento el personal.

2026-03-30 • via Nuitee
J
Jose Maria • couple • ar
10
2026-03-30 • via Nuitee
A
Ana Maria • extended_group • pt
7
O hotel era central
Pros:

A vista

Cons:

O lobby

2026-03-29 • via Nuitee
M
Manuel TRIVELLI • couple • ar
6
Pros:

La ubicación muy buena.

Cons:

El personal nada servicial, usaban lenguaje vulgar delante de los pasajeros. Una lástima.

2026-03-29 • via Nuitee
D
Dror Katzman • family_with_children • il
10
2026-03-28 • via Nuitee
N
Nerina Clarisa • couple • ar
2
Cons:

Estuvimos alojados dos noches y no hicieron la limpieza de la habitación en ningún momento de la estadía. Se hicieron dos reclamos en la conserjería e igualmente no obtuvimos respuesta. Tampoco funcionaba el wifi en la habitación.

2026-03-28 • via Nuitee
P
patricia • couple • cl
10
2026-03-27 • via Nuitee
F
Freddi • solo_traveller • ar
9
Excelente
Pros:

Ubicación e instalaciones

Cons:

Wifi no andaba

2026-03-27 • via Nuitee
G
Gina • couple • ch
10
Parfait
Pros:

L’emplacement

Cons:

Un peu démodé

2026-03-27 • via Nuitee
P
Pablo • couple • es
10
2026-03-26 • via Nuitee
M
María Cecilia • couple • ar
9
Pros:

Casi todo

Cons:

Deben cambiar las camas son pequeñas

2026-03-26 • via Nuitee