Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food variety
Cons:
Overpriced
Poor customer service experience

Categories

Cleanliness
8.39
General sentiment indicates standard cleanliness, though some disappointment in service was noted.
Service
9.36
Service was highlighted positively by several reviews, though negative aspects were mentioned by one reviewer.
Location
9.4
Location praised for its convenience and proximity to amenities and transport.
Room Quality
8.85
Rooms described as spacious and well-equipped, maintaining a positive sentiment overall.
Amenities
9.38
The hotel offers a good range of amenities that were well-received by guests.
Value for Money
8.34
Some reviews mentioned it felt overpriced, leading to a slightly lower score.
Food and Beverage
9.39
Breakfast and dining praised highly for variety and quality.
Overall Experience
8.86
Mixed reviews with strong positives overshadowed by some specific disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:55

Property Description

Luxury and Convenience at Hilton Sukhumvit Bangkok

Family-Friendly Accommodations and Activities
Experience spacious rooms, special amenities for kids, and engaging Ritual Hub activities for unforgettable family moments.

Modern Elegance and Comfort
Enjoy contemporary décor, bathtub, flat-screen TV, safety box, and complimentary toiletries for a pampering stay.

World-Class Amenities and Services
From a rooftop pool with stunning views to a well-equipped fitness center, our hotel offers convenience and luxury at every turn.

Ready to experience the epitome of luxury and convenience at Hilton Sukhumvit Bangkok? Book now for an unforgettable stay!

Important information:

Please be informed that only a maximum of 3 people can be accommodated in each room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 5 years old and over stay for THB 1,765.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 79.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 5
  • Ramp Length: 7
  • Entrance Type: Electric
  • Entrance Door Width: 137
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 766 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 8.86
D
dana family_with_children il
9
מקום מעולה , צוות חביב- צריך קצת תחזוקה.
Pros:

אחלה מלון מקום טוב קרוב לרכבת ומשם לכל מקום. צוות ממש נחמד מנסה לעזור במה שאפשר.

Cons:

המתקנים קצת מיושנים הבריכה הייתה מלוכלכת ולא מתחזוקת . חבל היא במיקום מהמם עם מלא פוטנציאל, גם בחדרים התחזוקה חלשה.

2026-07-04 via Nuitee
F
Fedorova solo_traveller th
10
2026-07-04 via Nuitee
D
Dennis couple gb
10
2026-06-30 via Nuitee
T
Talisa family_with_children nl
9
2026-06-30 via Nuitee
N
Namiq solo_traveller lk
8
Pros:

Well laid out rooms, comfy bed and friendly staff

Cons:

No in-house spa, sauna or steam room. Average pool lounge setup.

2026-06-29 via Nuitee
V
Varinder couple in
2
Most Terrible hotel stay in any chain hotel
Pros:

Nothing

Cons:

Senior Manager staff attitude terrible , despite many complaints regarding air conditioning not working no action taken for 10 days, executive lounge in a terrible state of affairs, food removed 1 hour before closing time, f& b staff very rude no concept about satisfying guests requirements.

2026-06-27 via Nuitee
A
Abdullah couple sa
10
مميزة جدا
Pros:

المناظر المميزة

Cons:

لاشي

2026-06-27 via Nuitee
G
Gontran couple rs
9
Bon emplacement et excellent petit déjeuner
Pros:

Hotel bien situé, excellent petit déjeuner

2026-06-25 via Nuitee
R
roy solo_traveller il
10
קסם של מלון
Pros:

עיצוב החדר ומיקום

2026-06-25 via Nuitee
V
Varinder couple in
3
Worst stay possible Hilton should be ashamed to run this
Pros:

Attitude of staff terrible. They say they are 5 Star, no air conditioning in the lobby, cannot complain to anyone, Executive lounge worst managed

Cons:

Everything possible

2026-06-23 via Nuitee
D
Departure22785486011 Friends getaway
10
Happy Stay in Hilton Sukhumvit
Pros:

My stay in Hilton Sukhumvit on June 8,2026.

I always stay here when I visit Bangkok. The front desk team is very welcoming, check-in was seamless, and I loved the little welcome card in my room—it really made me feel at home. I’ll definitely be returning soon. The location is excellent and very easy to get around from.

Thank you so much again for their excellent service Joy, Punch, Namtip

2026-06-16 via Tripadvisor
S
solomanb2025 Couples
10
Great Stay with Excellent Service
Pros:

I stayed one night at the Hilton Sukhumvit Bangkok and had a very pleasant experience.

The hotel is in a convenient location, close to the BTS and many restaurants and shops. My room was comfortable, clean, and well maintained.

Breakfast was particularly good. There was a wide variety of options, including both local and international dishes, and everything I tried was fresh and tasty. It was an excellent way to start the day.

I also had the opportunity to use the gym, which was well-equipped and maintained, making it easy to fit in a workout while traveling. The rooftop swimming pool was another highlight—a great place to relax and unwind while enjoying views of the city.

What stood out most to me was the friendliness of the staff. Service standards are generally high throughout Asia, but the team here consistently greeted guests with a smile and made interactions feel genuine and welcoming. Everyone I encountered was professional, helpful, and attentive.

Overall, it was a short stay, but a very enjoyable one. Between the comfortable accommodations, excellent breakfast, quality facilities, and welcoming staff, I would happily stay here again the next time I visit

2026-06-15 via Tripadvisor
E
ekh0074 Solo travel Petaling Jaya, Petaling District, Selangor
10
Ideal for Connectivity
Pros:

I'm glad to have selected the Hilton for this stay as I'm attending an exhibition and conference at BITEC. Just minutes from the BTS station plus malls on every side, 7-11 next door, the Hilton was super convenient to stay.

The room was comfortable, the staff friendly and attentive and both check-in and checkout process was smooth. I love it that at breakfast, the staff actually remembered where I'd prefer to sit and try to get me the same spot. I had the high floor so noise was not a problem.

2026-06-15 via Tripadvisor
M
Mai couple us
10
2026-06-13 via Nuitee
S
saslags Solo travel Palau
10
Great choice of hotel in the Sukhumvit area! Nice rooms, great staff & good location.
Pros:

Hilton Sukhumvit is very conveniently located near the BTS Phrom Phong station and next to the Emporium Mall. There are many restaurants and shops within a short walk and just down the street are some of the best bars and clubs in Sukhumvit as well. I highly recommend the executive lounge. The staff are amazing, the 5-7 happy hour has great food and good drinks and you have refreshments through the day. I chose to eat in the main buffett breakfast morning (inlcuded) instead of the lounge and the choices are impressive and delicious.
I would like to give a big thank you to the concierge team for their helpful service. I needed assistance to find local suppliers for parts that I needed and the team went out of their way to assist. My other personal thank you goes to the housekeeping staff who welcomed me back to Hilton Sukhumvit with a very special decoration for my birthday. I highly recommend this hotel and thanks again to all of the staff!

2026-06-10 via Tripadvisor
D
Duoan solo_traveller il
10
2026-06-08 via Nuitee
M
mangesh couple in
5
2026-06-08 via Nuitee
S
shafiuddina2026 Solo travel
10
An Excellent Stay
Pros:

Great location. BTS, Shopping Malls convent stores all are very near. Very spacious and clean room. Great value for money
The breakfast was very good. The staffs were very helpful specially Linda, Emmy,Ton and Emiely.
The GM Ms Rachel Davis had interacted with me at least for four times at Executive lounge and restaurant during my stay. Above all got an upgrade to King Junior suit.

2026-06-06 via Tripadvisor
S
snake 13 solo_traveller dz
7
Pros:

La vue en haut de.piscine

Cons:

La couverture sale

2026-06-03 via Nuitee
R
Ravindran couple in
8
This is an average 5 star hotel .
Pros:

location and very clean

Cons:

Breakfast and the restaurent in the lobby

2026-06-03 via Nuitee