Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food variety
Cons:
Overpriced
Poor customer service experience

Categories

Cleanliness
8.39
General sentiment indicates standard cleanliness, though some disappointment in service was noted.
Service
9.36
Service was highlighted positively by several reviews, though negative aspects were mentioned by one reviewer.
Location
9.4
Location praised for its convenience and proximity to amenities and transport.
Room Quality
8.85
Rooms described as spacious and well-equipped, maintaining a positive sentiment overall.
Amenities
9.38
The hotel offers a good range of amenities that were well-received by guests.
Value for Money
8.34
Some reviews mentioned it felt overpriced, leading to a slightly lower score.
Food and Beverage
9.39
Breakfast and dining praised highly for variety and quality.
Overall Experience
8.86
Mixed reviews with strong positives overshadowed by some specific disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:55

Property Description

Luxury and Convenience at Hilton Sukhumvit Bangkok

Family-Friendly Accommodations and Activities
Experience spacious rooms, special amenities for kids, and engaging Ritual Hub activities for unforgettable family moments.

Modern Elegance and Comfort
Enjoy contemporary décor, bathtub, flat-screen TV, safety box, and complimentary toiletries for a pampering stay.

World-Class Amenities and Services
From a rooftop pool with stunning views to a well-equipped fitness center, our hotel offers convenience and luxury at every turn.

Ready to experience the epitome of luxury and convenience at Hilton Sukhumvit Bangkok? Book now for an unforgettable stay!

Important information:

Please be informed that only a maximum of 3 people can be accommodated in each room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Property Accessibility

Total Disability Score: 79.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 5
  • Ramp Length: 7
  • Entrance Type: Electric
  • Entrance Door Width: 137
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 3
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 820 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 8.86
C
Collens • solo_traveller • nl
10
Top Hotel met uitstekende service
Pros:

De staff was enorm gastvrij en vriendelijk
Het hotel zelf was spik en span schoon!

Ze doen de deuren open voor je als je aankomt.
Zelfs als je slechte dag hebt en je loopt op en neer naar de 7eleven die ernaast zit dan je vrolijk voor je thuis komt.

Cons:

Dat ik niet langer kon blijven hahaha als het aan mij lag bleef ik nog 2 weken.

2026-09-12 • via Nuitee
A
Arwel • family_with_children • lu
8
2026-09-12 • via Nuitee
M
Mountainman6589 • solo_traveller • de
9
Sehr schöner Aufenthalt mit tollem Service und hervorragendem Essen
Pros:

Wir waren mit unserem Aufenthalt im Hilton Bangkok Sukhumvit sehr zufrieden. Besonders positiv aufgefallen ist uns die Sauberkeit der Zimmer – alles war sehr gepflegt und sauber.

Auch das gesamte Personal war sehr nett, freundlich und jederzeit hilfsbereit. Wir haben uns während unseres gesamten Aufenthalts sehr wohl und willkommen gefühlt.

Das Frühstück war sehr lecker und bot eine gute und abwechslungsreiche Auswahl. Besonders gut hat uns auch das Abendessen im Restaurant Scalini gefallen. Das Essen dort war hervorragend und wir haben den Abend sehr genossen.

Alles in allem hatten wir einen schönen Aufenthalt.

Cons:

Die Zimmer waren zwar sehr sauber und gepflegt, allerdings deutlich in die Jahre gekommen und teilweise stark abgenutzt. Eine Renovierung bzw. Modernisierung der Zimmer wäre aus unserer Sicht wünschenswert.

2026-09-11 • via Nuitee
V
Vinit • couple • in
9
Well managed property at a good price in a good location
Pros:

Breakfast spread and service staff at all contact points was excellent.

Cons:

Everything was very good.

2026-09-10 • via Nuitee
M
michele • family_with_children • gb
8
2026-09-09 • via Nuitee
E
Elbert • solo_traveller • ph
6
2026-09-07 • via Nuitee
N
NOBUHIRO • extended_group • jp
10
2026-09-06 • via Nuitee
J
JM • family_with_children • es
9
We will go back for sure. Great experience. Satisfied,.
Pros:

What we liked most:
- The room: Very clean, comfortable and relaxing. We slept extremely well and really enjoyed our stay.
- Breakfast: Excellent breakfast with a very good variety and quality.
- Staff: Everyone was very attentive and professional, always willing to help.
- Executive Lounge: A special mention to the Executive Lounge team, who went above and beyond to help us with everything we needed.
- Location: Excellent location, with the BTS right next to the hotel and plenty of great places to eat nearby.

Cons:

Nothing negative to report.

2026-09-06 • via Nuitee
C
Chris • solo_traveller • de
7
Pros:

Sehr nettes Personal.

Cons:

In die Jahre gekommen, unsaubere Ecken im Bad, kleiner Pool, Teppichboden, altes Telefon im Zimmer, nicht auf dem neuesten Stand

2026-09-05 • via Nuitee
S
Sebastian • couple • de
10
2026-09-01 • via Nuitee
J
Jaden T • solo_traveller • sg
6
2026-08-30 • via Nuitee
S
Sietse • solo_traveller • nl
8
2026-08-23 • via Nuitee
E
Edmund Arne • couple • no
9
Very good
Pros:

Clean, nice and spacious room

2026-08-22 • via Nuitee
C
Cristian • family_with_children • sg
10
2026-08-22 • via Nuitee
E
Efraim • solo_traveller • il
6
2026-08-22 • via Nuitee
A
aurelie • solo_traveller • fr
9
2026-08-20 • via Nuitee
P
Poua • family_with_children • fr
6
Convenable
Pros:

L'emplacement et le personnel

Cons:

Une demi pension pas à la hauteur de ce qu'on pourrait attendre d'un Hilton.
1) le fait de payer une demi pension pour notre fille qui est avec nous dans les chambres. À aucun moment, il est spécifié qu'elle doit payer pour bénéficier de la demi-pension....
2) le menu de la demi-pension n'est pas super
Manger 5 fois le même menu est "Boring" comme dirait les serveuses.
Je ne recommanderais pas ce type de prestation..
Juste à côté de l'hôtel, vous avez des food courts qui propose un large et meilleur menu que celui proposé par l'hôtel

2026-08-20 • via Nuitee
J
Junho • solo_traveller • ph
7
2026-08-19 • via Nuitee
L
Lakhbir • couple • sg
10
Memorable
Pros:

The breakfast was excellent. I have never seen my wife eat so much so early in the morning. Outstanding variety and many options for healthy dishes.

Cons:

None

2026-08-18 • via Nuitee
J
Justin • family_with_children • au
6
Overall, a good hotel for business travellers who want a central base and don’t plan to spend much time at the hotel, bu
Pros:

The room was very spacious, spotlessly clean and comfortable, with an excellent shower and plenty of room for our family. The staff throughout the hotel were friendly, welcoming and helpful.

The location is another major positive. It’s very central, with BTS Phrom Phong, Emporium, EmQuartier and plenty of restaurants and shops within easy walking distance, which made getting around Bangkok very convenient.

The pool area is nice and well maintained, although the pool itself is relatively small. The gym isn’t particularly large or extensive, but it has all the basics needed for a decent workout.

Cons:

The biggest disappointment was the bed, which was extremely hard and uncomfortable. The staff were helpful and genuinely tried their best to resolve the issue by adding a mattress topper, which we appreciated, but unfortunately it didn’t make much difference. It made getting a good night’s sleep difficult and was easily the worst part of the stay.

The hotel also really lacks atmosphere. Despite being busy and having plenty of guests staying there, there doesn’t seem to be anywhere people actually want to spend time. There was no music around the pool, and when we went to the lobby bar at around 6 pm, we were the only people there. It felt completely dead.

For a hotel in such a busy, central Bangkok location, I expected much more of a social atmosphere or somewhere comfortable to sit, have a drink and enjoy the hotel. Instead, it felt more like somewhere people simply sleep and then leave. Overall, the hotel just lacks a bit of soul and personality.

The breakfast buffet was okay, with a reasonable selection, but for a hotel at this level it didn’t really impress us or stand out in any way.

2026-08-17 • via Nuitee