Hotel Château de Palaja

Hotels
Independent
9.4 (50 reviews)
7 rue Barri del Castel, Palaja, Carcassonne, 11570 , Palaja , FR

Facilities

Full-service spa
Boat tours nearby
Fitness facilities
Fireplace in lobby
Arcade/game room
Electric car charging station
Free WiFi
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-03-21 10:42

Property Description

Luxurious Spa and Wellness Facilities: Begin your stay by indulging in relaxing massages, body treatments, and facials at our spa. Unwind further at the outdoor pool, sauna, and 24-hour fitness center.

Gourmet Dining and Drinks: Experience exquisite French cuisine at S Comme restaurant or enjoy a cozy night in with room service. Sip on your favorite drinks at the bar/lounge and savor delicious buffet breakfasts daily.

Exceptional Services and Amenities: From complimentary Wi-Fi and concierge services to a business center and free self-parking, we ensure a seamless stay for our guests. Plus, our individually decorated guestrooms offer modern comforts like flat-screen TVs and rainfall showerheads.

Ready to pamper yourself at Château de Palaja? Book your stay now to enjoy a luxurious retreat in Palaja!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June 01 to September 30.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCF

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

  • General

    Gap period enforced between guest stays - 24 hours

Location

Guest Reviews

9.4
Based on 50 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
V
Verified traveler
10
Pros:

Excellent little hotel. Nice relaxed service, good beds and cleanliness. Continental breakfast with fresh bread and good cheeses. Recommended

2024-08-21 via Nuitee
M
Marine partner
10
Pros:

Nous avons été heureux de sejourner ici.
Tout est parfait et l'accueil est agréable.
Merci pour ce super moment

2024-08-18 via Nuitee
M
Michael
10
Pros:

Reall nice hotel and very helpful owner who looked after us and had great local knowledge.
Rooms were huge and pool was quiet and got the sun until late.

2022-08-03 via Nuitee
V
Verified traveler partner
10
Pros:

Peaceful. Well appointed. Friendly, helpful, patient staff.

2019-12-06 via Nuitee
V
Verified traveler partner
10
Pros:

Lovely location. Very very nice staff - the receptionist and the owners were charming and helpful. Pretty building in a picturesque village close to Carcassonne. Good facilities.

2019-07-12 via Nuitee
D
Dr
10
Super
Pros:

Lovely place to stay

2019-04-18 via Nuitee
D
David
10
Great place to stay when visiting Carcassonne
Pros:

Very welcoming with comfortable rooms and good breakfast. No evening meal but there is an excellent restaurant in the same building. Easy to get into Carcassonne and gives you a very tranquil place to stay. We were here when devastating floods hit the area and the village of Palaga. We had no problems thanks to the attentive service we had from the owners who did everything possible to make our stay perfect.

2018-10-22 via Nuitee
J
James
10
Great hotel for peace and quiet near Carcassonne
Pros:

Loved our 5 night stay at this hotel. Very comfortable and quiet but still only a short drive from Carcassonne. The manager is very helpful with suggestions for sights. Adjacent restaurant is very good too. Highly recommend!!!

2018-10-18 via Nuitee
L
Linda
10
Pros:

This hotel is absolutely exquisite. The staff are wonderful and the rooms are so comfortable and beautiful. We enjoyed the grounds and the pool and wished we had booked more nights. I hope to go back one day.

2018-09-25 via Nuitee
B
Barnett R
10
Lovely restored chateau in park outside Carcassonn
Pros:

This was a lovely place to stay a few minutes outside of Carcassonne in a beautiful park. The chateau has been beautifully and comfortably restored. The owner is perhaps a bit too protective — no coffee in the rooms! But the breakfast buffet is generous and delicious, with many homemade items.

2018-09-04 via Nuitee
M
mags
8
too many rules ...don't drink in room ,close door
Pros:

stayed for one night only overall it was a very nice place . information was readily available if needed

2018-08-27 via Nuitee
A
A
10
Amazing Hotel
Pros:

We had a lovely stay in Châteaux de Palaja. The hotel and grounds were immaculate, staff were extremely helpful and nothing was too much trouble. The bed was the comfiest we have had in the whole of France. We would return without hesitation.

2018-08-04 via Nuitee
C
Christophe
10
A great stay at Château de Palaja
Pros:

Great place to stay near Carcassonne, only a 5min drive from the old city and castle! We stayed only one night while traveling through the area, just enough time to visit the old city, but we wished we would have stayed longer. The owners of the place are just absolutely charming and will help you plan your stay to get the most out of it. The hotel is also very comfortable, with an excellent breakfast and spacious rooms (we booked the family suite), a pool, ping-pong tables, sauna, work-out room and an excellent collection of comics if you enjoy this sort of reading! We'll come back!

2018-08-02 via Nuitee
W
Wojciech
10
Charming place with a wonderful host.
Pros:

Wonderful host, very quiet and charming hotel. Restaurant next door is excellent.
I wish there were more places like this and fewer of the chain hotel hotel lookalikes.

2018-06-12 via Nuitee
S
Susan
10
Pros:

Very peaceful area - you must have a car. Tastefully renovated building with attentive staff.

2018-05-26 via Nuitee
A
Alina
10
Renovated Chateau nearby Carcassonne
Pros:

Our stay at Chateau de Palaja was every bit as wonderful as we expected. Cathy and her husband went out of their way to point out places of interest in the area and to make sure we had everything we needed. The room and bathroom are tastefully decorated and spotlessly clean, as well as all areas of this renovated chateau. One of the best breakfasts we have ever had in our travels through different areas of France! The restaurant next door was outstanding and beautifully decorated. I will recommend this hotel to all my friends when they visit the Cathar region!

2017-10-03 via Nuitee
G
geoff
10
Overnight stop
Pros:

The hotel was perfectly located with great facilities and a wonderfully comfortable bed

2017-09-11 via Nuitee
A
Ahmet
10
Lovely stay
Pros:

Perfect location to visit Carcassone and Le Cite if you are traveling by car. A great break from the ho-hum city hotels.

2017-06-27 via Nuitee
A
acarozzo
8
Nice hotel far from Carcassone, quite/ confortable
Pros:

Recommend it for a longer stay. Ideally for gettting out of city and find some nature.

2017-05-26 via Nuitee
M
Maria
10
Beautiful hotel, in dream-like setting.
Pros:

We loved this Château. The room was perfect and the bed most comfortable we had in France. There is a pool and nice garden area. It is about a 6 minute drive to Cite Carcassonne to see the walled castle. The staff are extremely friendly and helpful. We had the breakfast which was a good selection and nice cafe au lair machine.

I would have stayed more nights if we had time. We would definitely return and highly recommend Château de Palaja.

2017-05-20 via Nuitee