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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Currency exchange
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Public Bath
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Shangri-La Bosphorus, Istanbul offers elegantly decorated rooms with modern amenities, boasting contemporary décor with Asian highlights. Each room features high-tech products, free high-speed internet, and luxurious marble bathrooms with Bvlgari toiletries. Suites include separate living rooms and two terraces with stunning Bosphorus views.
Exquisite Dining Options
Indulge in a culinary journey at IST TOO, offering a selection of world cuisines, or savor authentic Chinese delicacies at the signature Shang Palace. The Lobby Lounge provides a unique experience with Kung-Fu Tea Master performances and a wide variety of Chinese teas and pastries.
Relaxation and Wellness
Unwind at CHI, The Spa, which includes an indoor pool, sauna, Turkish Bath, hot tub, and steam rooms. Private spa suites are also available for a truly luxurious experience.
Experience luxury and relaxation at Shangri-La Bosphorus, Istanbul.
Please note that the credit card used at time of booking needs to be presented during check in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
People 6 years old and over stay for € 45 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Zimmerausstattung war super. Das Hotel und die Materialien sind sehr hochwertig. Das Bett war sehr gemütlich. Lage ist sehr zentral gelegen direkt bei Besiktas Carsi nah. Nur der Zugang mit dem Auto ist etwas kompliziert und auch sehr viel Verkehr. Frühstücksauswahl war in Ordnung aber nichts besonderes. Bei so einem Hotel hätten wir mehr erwartet. Was unterscheidet ein 200 EUR Hotel von einem 500 EUR Hotel? Das sind natürlich Details. Zimmer und Material Qualität definitiv 500 EUR Hotel. Aber Service, Probleme und vorgefallenes leider nicht mal 200 EUR Hotel.
Wir haben ein Zimmer gebucht und haben ein Angebot für ein Upgrade für ein Zimmer mit direktem Meerblick angenommen, was nicht günstig war.
1. Klimaerwärmung hat nicht funktioniert, es kam nur nur kalte Luft raus, Die Techniker haben etwa 1h versucht. Daraufhin haben die uns ein anderes Zimmer angeboten, mit hohem Aufpreis, das kam sehr komisch rüber, wegen Verkauf versuch. was wir abgelehnt haben und ein Zimmer in gleicher Kategorie verlangt. Der Vertretungsdirektor war mit einer angeblich erfreulichen Nachricht, dass wir höherwertigeres Zimmer doch ohne Aufpreis bekommen. Dies hat uns natürlich sehr erfreut. Als wir auf unser neues Zimmer geführt worden sind, waren wir richtig schockiert, da das ein kompletter Seitenblick war, was auf die Dächer geschaut hat und man ganz wenig Meer gesehen und kleine Terasse hat. Wir haben sofort gesagt, das wir dieses Zimmer definitiv nicht wollen und einfach ein Zimmer mit der gleichen Kategorie mit direktem Meerblick. Das ist dann auch so geschehen und am Ende haben wir das andere Zimmer erhalten, was sehr gut war. Doch da hat die Erwärmung des Klimas auch nicht funktioniert, was dann nach einem Technikereinsatz und Wannerwechsel dann nachträglich aufgehoben worden ist. Auch der Fernseher ist nicht immer Rund gelaufen und hatte immer wieder hänger, bei beiden Zimmern
2. Auch waren 2 mal meine speziellen Augentropfen verschwunden nach der Aufräumung mit mehreren Kapseln. Auf Nachfrage wusste keiner was davon. Auch waren Sachen von uns auf einmal im Koffer, oder auch verlegt usw. Ganz komisch, haben uns nicht vertrauensvoll gefühlt. Servicemitarbeiter im Frühstücksbereich waren auch nicht unbedingt freundliche.
Hotel ist super, aber es sind die Details letztendlich was den Unterschied macht. Wir werden nicht mehr kommen, das das Preis-Leistungs Verhältnis absolut nicht passt. Auch wurde nicht versucht eine Entschädigung für die Unanehmlichkeiten zu gewähren.
Nur die Guest Relations Dame war sehr bemüht und freundlich aber ohne Ergebnis.
Понравилось всё.
Location
Onthaal en gastvrijheid is top, ik heb er geen woorden voor, reeds enkele jaren in Istanbul ons vast hotel om te boeken.
Steeds perfect onthaald geweest, als tijd oog voor detail.
We hebben een gratis upgrade gekregen naar een kamer met Bosphurus uitzicht en balkon!!! geen woorden hiervoor!
Ze maakten altijd tijd en aandacht vrij voor ons kinderen. Kinderen kregen weer extra's.
Mevr. Cansu vd guest relations heeft de kinderen extra blij gemaakt door enkele verrassingen te sturen naar ons kamer.
Ik zal nooit een ander hotel nemen in Istanbul!
niets, alles is TOP
The property is beautiful and well located and the staff was great. The breakfast was great. We had a lovely stay.
The push to upgrade our room was a bit annoying. We were offered paid upgrades repeatedly before arriving and at check in and taken to see another room before going to our room. Makes you feel that the room you have chosen is not great.
Really impressed with the Shangri-La. It is the cheaper cousin of the Four Seasons for & Kempinski on the same stretch. While not cheap, it is less expensive, more intimate, closer to old town and the rooms are oriented towards the spectacular views.
The service from the doorman, check in, room service, spa and fitness center could not have been better.
Our room had a balcony facing the Bosphorus which was magical-- sunrises, blood moon, prayer call. The furnishings and appointments of the room are excellent.
Not a bad thing to say about the Shangri-La.
Hotel was very nice, large and everything exudes luxury. Service was up to par with property.
Room was large and had a side view of the bosphorus, of you plan to spend a lot of time in your room I would suggest a room with direct Bosphorus view. While we could enjoy the view from our room we were told that we could not take pictures as our room overlooked the president's office or something. (I thought the president worked in Ankara).
There's a nice indoor pool, gym, and the included breakfasts and the afternoon teas we had were delicious.
There's a lot of good choices in Istanbul, but this is a solid choice for the right price.
What a beautiful property and the staff were wonderful. We spent 3 nights here after 2 nights in the old town and really enjoyed being in a more peaceful location by the water. We had a partial view of the Bosphorus, and the room was lovely. The restaurants were great and they had breakfast till 1pm on the weekend which was amazing if you wanted a relaxing stay. They had a lovely Easter themed afternoon tea too which was delicious. The pool and spa areas were lovely and quiet when we were there - we had the pool to ourselves which was a treat. And we could get the ferry from outside the hotel to the Old town which was perfect. It's also right next to Dolmabahce palace which is walkable, so make sure you don't miss visiting the palace as it is beautiful. We loved our stay and would happily return when we go back to Istanbul in the future.
Großartiges Luxushotel mit erlesener Ausstattung, perfekter Lage direkt am Bosporus, exzellentem Frühstück als auch dem besten chinesischen Restaurant in der Stadt. Es gibt leider immer weniger Hotels auf diesem Niveau - würde es in einem Atemzug mit dem Peninsula in Hongkong, dem Savoy in London oder dem Mandarin Oriental in Bangkok nennen.
Dass wir nicht länger bleiben konnten
Great place and attitude
Alles
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