Shangri-La Bosphorus, Istanbul

Hotels
Shangri-La Group
9.6 (1723 reviews)
Sinan Pasa Mah. Hayrettin Iskelesi Sok. No:1 Besiktas , Istanbul , tr

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent Service
Beautiful Location
Cons:
Cleanliness Issues
Misleading Offers

Categories

Cleanliness
8.65
Several reviews mentioned cleanliness issues, with specific mentions of stains and dirt.
Service
10
Most reviews highlighted warm and attentive staff, with noted exceptional service in several instances.
Location
9.62
The location was praised for being in a safe area and close to amenities.
Room Quality
9.66
Reviews indicated spacious and well-designed rooms, though there were some critiques on specific features.
Amenities
9.61
Guests enjoyed good amenities, though some expected more based on hotel rating.
Value for Money
9.64
General appreciation for value, with exceptions noted regarding specific offers during check-in.
Food and Beverage
9.6
The dining experience received positive remarks based on overall service and atmosphere.
Overall Experience
10
The majority of guests felt that their overall experience was outstanding and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:00

Property Description

Luxurious Accommodations
The Shangri-La Bosphorus, Istanbul offers elegantly decorated rooms with modern amenities, boasting contemporary décor with Asian highlights. Each room features high-tech products, free high-speed internet, and luxurious marble bathrooms with Bvlgari toiletries. Suites include separate living rooms and two terraces with stunning Bosphorus views.

Exquisite Dining Options
Indulge in a culinary journey at IST TOO, offering a selection of world cuisines, or savor authentic Chinese delicacies at the signature Shang Palace. The Lobby Lounge provides a unique experience with Kung-Fu Tea Master performances and a wide variety of Chinese teas and pastries.

Relaxation and Wellness
Unwind at CHI, The Spa, which includes an indoor pool, sauna, Turkish Bath, hot tub, and steam rooms. Private spa suites are also available for a truly luxurious experience.

Experience luxury and relaxation at Shangri-La Bosphorus, Istanbul.

Important information:

Please note that the credit card used at time of booking needs to be presented during check in.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1723 reviews
Cleanliness: 8.65
Service: 10
Location: 9.62
Room Quality: 9.66
Amenities: 9.61
Value for Money: 9.64
Food and Beverage: 9.6
Overall Experience: 10
E
Egor couple ru
10
2026-06-27 via Nuitee
I
Ivan family_with_children bg
10
2026-06-26 via Nuitee
D
Diar solo_traveller kz
8
2026-06-26 via Nuitee
S
SHOUQ family_with_children sa
10
2026-06-26 via Nuitee
A
Archontia couple gr
10
2026-06-26 via Nuitee
F
Fulcher couple pt
10
2026-06-26 via Nuitee
D
Diar solo_traveller kz
8
2026-06-26 via Nuitee
S
Saïd solo_traveller ma
8
Cons:

Les chambrés mériteraient une rénovation. La moquette a bien vieilli et ne correspond pas aux standards d’aujourd’hui

2026-06-24 via Nuitee
O
Otabek couple uz
10
Pros:

Excellent hotel with impeccable service, beautiful rooms, and outstanding hospitality. Every detail was handled professionally, making the stay truly memorable. One of the best hotel experiences in Baku. Highly recommended.

2026-06-23 via Nuitee
K
Khusniddin family_with_children uz
10
Pros:

Все понравилось, гостиница просто супер!

2026-06-22 via Nuitee
M
Maksim family_with_children ru
10
2026-06-22 via Nuitee
T
Tuba solo_traveller de
9
Pros:

die aussicht hat mir gut gefallen

Cons:

frühstück war nicht so gut. habe mich gewundert

2026-06-22 via Nuitee
P
Pavel family_with_children ru
10
Стамбульский уют
2026-06-21 via Nuitee
K
Kristina couple hr
8
Cons:

Inconvenience of having to put your bag on the dirty security belt every time we enter

Coffee machine in the room didnt work. Also no milk for the coffee even when we requested

2026-06-21 via Nuitee
M
mohd family_with_children qa
2
Not worth staying
Pros:

Clean and location fair

Cons:

Price I paid not match the level of service provided
No amenities in the toilet
Any thing you want you need to ask for it many times

2026-06-20 via Nuitee
Y
Yuliia solo_traveller ae
9
Awesome!
Pros:

Location is amazing, the lobby is so beautiful, restaurant has great view

Cons:

Pity there is no outdoor pool / outdoor space for tanning. But overall it’s a truly great place

2026-06-20 via Nuitee
I
Irena family_with_children us
10
Pros:

Everything was excellent

Cons:

Everything

2026-06-19 via Nuitee
L
Lena solo_traveller de
9
2026-06-19 via Nuitee
M
Melissa couple fr
6
2026-06-18 via Nuitee
M
Monique couple nl
10
Zeer services gericht! Je voelt je welkom.
Pros:

De servicegerichtheid van de mensen, de schoonheid van het hotel. Alle mogelijkheden die er kan doen. En de afwerking van het hotel, alles is zo ontzettend mooi gedaan. We gaan zeker weten terug.

Cons:

Het enige wat een beetje, heel klein beetje jammer was. Is dat als de president in het gebouw ernaast zit alle straten worden afgezet. Toen we het eenmaal wisten, in onze week was de president er twee keer, wisten we hoe we dat moesten omzeilen. Maar de eerste keer kwamen we voor het eerst aan bij het hotel, en wisten we dat nog niet, en we hadden helaas niet de chauffeur van het hotel genomen. Dus volgende keer nemen we gewoon een rit van het hotel vanuit het vliegveld, dan heb je dat soort kleine dingetjes niet.
Nogmaals het hotel is fantastisch! Sociale dank ook naar Dina, prachtige lieve dame.

2026-06-16 via Nuitee