Shangri-La Bosphorus, Istanbul

Hotels
Shangri-La Group
9.6 (1507 reviews)
Sinan Pasa Mah. Hayrettin Iskelesi Sok. No:1 Besiktas , Istanbul , tr

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent Service
Beautiful Location
Cons:
Cleanliness Issues
Misleading Offers

Categories

Cleanliness
8.65
Several reviews mentioned cleanliness issues, with specific mentions of stains and dirt.
Service
10
Most reviews highlighted warm and attentive staff, with noted exceptional service in several instances.
Location
9.62
The location was praised for being in a safe area and close to amenities.
Room Quality
9.66
Reviews indicated spacious and well-designed rooms, though there were some critiques on specific features.
Amenities
9.61
Guests enjoyed good amenities, though some expected more based on hotel rating.
Value for Money
9.64
General appreciation for value, with exceptions noted regarding specific offers during check-in.
Food and Beverage
9.6
The dining experience received positive remarks based on overall service and atmosphere.
Overall Experience
10
The majority of guests felt that their overall experience was outstanding and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:00

Property Description

Luxurious Accommodations
The Shangri-La Bosphorus, Istanbul offers elegantly decorated rooms with modern amenities, boasting contemporary décor with Asian highlights. Each room features high-tech products, free high-speed internet, and luxurious marble bathrooms with Bvlgari toiletries. Suites include separate living rooms and two terraces with stunning Bosphorus views.

Exquisite Dining Options
Indulge in a culinary journey at IST TOO, offering a selection of world cuisines, or savor authentic Chinese delicacies at the signature Shang Palace. The Lobby Lounge provides a unique experience with Kung-Fu Tea Master performances and a wide variety of Chinese teas and pastries.

Relaxation and Wellness
Unwind at CHI, The Spa, which includes an indoor pool, sauna, Turkish Bath, hot tub, and steam rooms. Private spa suites are also available for a truly luxurious experience.

Experience luxury and relaxation at Shangri-La Bosphorus, Istanbul.

Important information:

Please note that the credit card used at time of booking needs to be presented during check in.

When guest make the booking with Half Board or Full Board Meal plan, the benefits below will apply:

- Guaranteed room upgrade to one category up from booked room type.
- Both meal plan will have early check-in option at 08:00 AM
- Both meal plan will have late check-out option until 06:00 PM
- In Full board meal pan, you will have Lunch (3 course set menu including 1 soft beverages per person)
- In Full board meal plan, you will have Dinner

Horizon Club privileges are including. Indulge in daily luxuries like afternoon tea, evening cocktails, 20% off all food and beverages, and a €40 credit at Chi, The Spa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1507 reviews
Cleanliness: 8.65
Service: 10
Location: 9.62
Room Quality: 9.66
Amenities: 9.61
Value for Money: 9.64
Food and Beverage: 9.6
Overall Experience: 10
W
Waleed solo_traveller gb
8
2026-02-28 via Nuitee
E
Elena solo_traveller ru
10
2026-02-27 via Nuitee
V
Vegelin family_with_children ru
6
2026-02-24 via Nuitee
D
De vries couple nl
10
2026-02-24 via Nuitee
J
Jinghong couple hk
10
Pros:

The scenery was beautiful, the room was spacious, and the staff were very friendly. I would like to extend a special thank you to Sudem for the assistance.

2026-02-13 via Nuitee
C
Cristina couple ro
10
Minunat!
Pros:

Personalul hotelului e de exceptie!

Cons:

Spa-ul a fost dezamagitor..

2026-02-13 via Nuitee
J
Jinghong couple hk
10
2026-02-09 via Nuitee
V
Violeta couple ro
9
2026-02-08 via Nuitee
K
Kristiana couple bg
10
Pros:

We liked everything. Clean, luxurious and comfortable, friendly staff. Definitely recommend!

2026-01-31 via Nuitee
I
Ivan family_with_children bg
10
2026-01-31 via Nuitee
E
Eisa couple ae
10
كان إقامة جميلة و مريحة و الممشى على البوسفور جمييل جداً
Pros:

المكان
و تعامل جميييع الموظفين، حيث استقبلتنا و رحبت بنا (بيرفا) وكانت لطيفة وتعاملها ممتاز وعلاقتها كانت ممتازة معنا

Cons:

لا شيء، ولكن السعر مرتفع قليلاً

2026-01-31 via Nuitee
F
FAHD couple sa
10
2026-01-30 via Nuitee
M
Mariella family_with_children pe
10
Mágica !!! Ya
Pros:

El lugar es increíble, lujoso, impecablemente cuidado. El personal es extremadamente atento, siempre pendientes de hacer tu estancia la mejor posible. El desayuno es delicioso, los meseros siempre pendientes de atenderte de la mejor manera posible. El concierge nos recomendó muy buenos restaurantes a los que fuimos y el restaurante del hotel es delicioso. El gimnasio es muy completo y el spa donde tuvimos un Hammam fue extraordinario. Volveríamos siempre !!

Cons:

Todo me gustó

2026-01-30 via Nuitee
E
Eugene couple ru
10
Pros:

Everything

2026-01-29 via Nuitee
I
Ian couple ch
10
2026-01-29 via Nuitee
الجحدلي couple sa
9
2026-01-28 via Nuitee
M
Marjori family_with_children br
10
Hotel super luxo e com ótimo restaurante
Pros:

O hotel é super luxo, os quartos amplos e muito confortáveis. Serviço de quarto impecável e estrtutura de spa, piscina e restaurante maravilhosa. Café da manhã e o brunch aos domingos são os destaques do hotel.

Cons:

Não tem acesso direto para a rua que beira do Bósforo, tem que sair do hotel e dar um volta enorme, no inverno isso dificultou.

2026-01-25 via Nuitee
B
Bernard couple tn
10
Pros:

From breakfast ms noora and Mr ismail and coskun and esra was very professional we will definitely come back

2026-01-24 via Nuitee
P
Philip couple gb
10
Pros:

Spacious room with an excellent view of the Bosphorus. Good location

2026-01-23 via Nuitee
L
Lorena couple be
10
2026-01-22 via Nuitee