Candlewood Suites Tupelo by IHG

Hotels
Candlewood Suites
8.4 (333 reviews)
979 North Gloster Street , Tupelo , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean room
Cons:
Cockroaches
Dirty common areas
Overpriced for the quality

Categories

Cleanliness
6.98
Numerous mentions of cockroaches, dirty common areas, and unclean rooms.
Service
8.95
Mixed reviews on friendliness, but some staff were noted to be helpful.
Location
10
Convenient location just off the highway.
Room Quality
8.44
Many guests indicated rooms were in need of updating and maintenance.
Amenities
7.97
Limited amenities mentioned; issues with breakfast and supplies.
Value for Money
6.93
Many felt it was overpriced for the quality received.
Food and Beverage
8.98
No breakfast provided; location nearby for alternatives.
Overall Experience
8.97
Overall dissatisfaction due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:10

Property Description

Convenient Location
Located in Tupelo, Mississippi, Candlewood Suites Tupelo offers easy access to popular attractions such as the Tupelo Automobile Museum and the Elvis Presley Birthplace and Museum.

Comfortable Accommodations
Each room at Candlewood Suites Tupelo features a fully equipped kitchenette, a cozy seating area with a TV, and a private bathroom with all the essentials provided.

Great Amenities
Guests can enjoy free Wi-Fi, parking, a business centre, and a fitness centre during their stay. Additionally, the hotel offers barbecue facilities and a mini-market for added convenience.

Experience comfort and convenience at Candlewood Suites Tupelo. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 333 reviews
Cleanliness: 6.98
Service: 8.95
Location: 10
Room Quality: 8.44
Amenities: 7.97
Value for Money: 6.93
Food and Beverage: 8.98
Overall Experience: 8.97
T
Tonya couple us
10
2026-07-10 via Nuitee
E
E1021QApaulas Business
10
Candlewood Suites Tupelo
Pros:

The staff there is very friendly and they get to know you and know your needs on a daily basis. I stayed there for work and would return if I had to work there again. With the two burner and microwave already in the kitchen area if you have a small air fryer, you are set for a long-term stay.

2026-07-02 via Tripadvisor
H
Happiness534775 Business
10
Work!
Pros:

Great customer service front desk

2026-06-27 via Tripadvisor
X
X9367ZMraquelp Business
10
Home away from home
Pros:

Traveling for work keeps me away for long stretches, but I always return to this location. Its access to major roads, restaurants, movies, and shopping makes it incredibly convenient. I especially appreciate that it’s the only hotel in the area with a full kitchen and refrigerator—an absolute game‑changer for extended stays.

The pet area is another huge plus. My little one doesn’t always operate on a perfect schedule, and having a safe, comfortable place for her makes all the difference. I always feel secure here.

The property is consistently clean and peaceful, and the staff truly stand out. Their customer service makes you feel like family, and that’s rare. This hotel has become my home away from home.

2026-06-27 via Tripadvisor
F
frankgL4502AC Solo travel
10
Room108
Pros:

The guest services, Aubrie went way above, to make me feel at home. Excellent Service was provided from her. I commend her for a professional

2026-06-27 via Tripadvisor
A
aubreiw2026 Business
10
Felt like home
Pros:

The location of this hotel felt safe and staff made it feel like I was right at home. Anytime I made a request or asked any questions, I always got quick and satisfactory responses.

2026-06-24 via Tripadvisor
A
angelpenny65 Business Pasadena, California
10
Always traveling for work, what a great experience.
Pros:

Great experience, front desk staff is always helpful especially Aubrei. Oceana, which was our housekeeper who was awesome.

2026-06-23 via Tripadvisor
O
O283AUrh Family
6
Humble but honest review of a Hotel needs a lot TLC
Pros:

Most of the Hotel Staff is nice and try to be helpful. The hotel definitely needs to be remodeled, the rugs are worn out and smell, including the rug in the elevator, not a good first impression. Makes you wonder? I mean how difficult is it to replace the rug or put some commercial vinyl flooring in a small elevator? the rugs in the hallways are bulging up and almost a tripping hazard, another easy and cosmetic fix for a hotel who is making a lot of money and almost always full, the rooms have old equipment including refrigerators that make noise with no ice maker. The room we were in smelled like it had been smoked in and the old carpet absorbed the smell, very hard to eliminate that smell once it penetrated the carpet and the pores of the walls, the room was mostly clean, it seems like the staff try to the the best they can with what they have.
I don’t understand why an IHG hotel chain would let a hotel get so degraded. Definitely do not believe or practice the broken window concept. The Hotel is next door to an Holiday Inn, same company, much nicer hotel, the area is very central and seems safe, the parking lot was well lit, the washing machines are older, 3 of them, two working one has issues, dryers worked fine.

2026-06-14 via Tripadvisor
H
Heather solo_traveller us
10
2026-06-01 via Nuitee
G
Gwendolyn solo_traveller us
9
2026-05-22 via Nuitee
B
Beverly extended_group us
7
2026-05-07 via Nuitee
N
Norbert solo_traveller us
8
We’ll be back next year!
Pros:

Excellent location. Very nice hotel. Enjoyed the experience.

Cons:

The magnetic keys for entry continuously failed even after a redo. Did have a few ants crawling around the kitchenette.

2026-05-04 via Nuitee
J
Jessica solo_traveller us
10
2026-05-01 via Nuitee
S
Susan couple us
8
Overall nice experience but too hot in hallway on 4th floor and not worth 173.00 for 1 night.
Pros:

Location

Cons:

Too hot in hallway on the 4th floor

2026-04-19 via Nuitee
D
Derek solo_traveller us
7
2026-04-19 via Nuitee
S
Sara couple us
10
Perfect Location for our trip!
Pros:

It was very clean. We liked the walk-in shower.

Cons:

The AC unit was tricky.

2026-04-12 via Nuitee
S
Sharon extended_group us
9
We enjoyed everything!!
Pros:

This place was nice

Cons:

No pool

2026-04-09 via Nuitee
A
Asia couple us
8
2026-03-04 via Nuitee
B
Bonnie family_with_children us
10
2026-01-31 via Nuitee
G
geraline couple us
9
Pros:

Didn’t have breakfast

2026-01-20 via Nuitee