Hampton Inn & Suites Chapel Hill/Carrboro

Hotels
Hampton Inn
8.5 (584 reviews)
370 East Main Street Unit 100 , Chapel Hill , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Spacious accommodations
Cons:
Parking charges
Limited breakfast options
Noise from adjacent rooms

Categories

Cleanliness
8.25
The hotel was clean and well-maintained, contributing positively to the stay.
Service
9.25
Staff was friendly and helpful throughout the stay.
Location
9.25
The hotel was centrally located, with easy access to various dining and shopping options.
Room Quality
8.75
Spacious rooms but some lacked amenities like a fridge or microwave.
Amenities
7.75
Some mentioned missing amenities such as a mini fridge and limited breakfast options.
Value for Money
8.75
Overall good value, although there were some additional costs like parking.
Food and Beverage
7.25
Breakfast options were limited and not well-received.
Overall Experience
8.75
Despite minor inconveniences, the stay was pleasant and enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:50

Property Description

Convenient Location
Located just 1 mile from the University of North Carolina, the Hampton Inn and Suites Chapel Hill Carrboro offers easy access to the city center and nearby attractions like the UNC Basketball Museum.

Comfortable Accommodations
Guests can relax in rooms equipped with flat-screen cable TVs and enjoy the convenience of spacious suites and well-appointed bathrooms with hairdryers provided.

Modern Amenities
The hotel features a fitness center, business center, pool, and launderette for guests' convenience. Stay connected with free Wi-Fi throughout the property and start your day right with a complimentary breakfast.

Book your stay at the Hampton Inn and Suites Chapel Hill Carrboro for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

8.5
Based on 584 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
B
Benjamin couple us
8
Overall the stay was fine just not as restful as I would have liked due to the musical plumbing.
Pros:

Nice location and good amenities

Cons:

The plumbing, every time you flushed the toilet you got what sounded like a child’s recorder recital for at least 3 minutes after every flush.

2026-07-22 via Nuitee
V
VanBumble solo_traveller us
10
Great stay!
Pros:

The staff at this Hampton Inn were amazing. I have worked at a five star five diamond privately owned property and the staff at Hampton inn was beyond the staff at the five star venue.
Abby was very kind and helpful upon check in and the same with Lisa at check out, but there was one person that made this place stand out. Markita spoke to everyone. Kept the morning buffet stocked and tidy. She wwnt above and beyond to make sure everyone was happy.

Cons:

The pool depth is shallow. Also a room that can accommodate 4 people but only had 3 bath towels

2026-07-21 via Nuitee
K
Kelly couple us
9
Pros:

Location was great and everything was clean and comfortable.

2026-07-21 via Nuitee
W
wen couple us
3
2026-07-20 via Nuitee
P
Paul couple us
10
2026-07-20 via Nuitee
P
Paul couple us
10
2026-07-20 via Nuitee
R
Robert couple us
7
Good
Pros:

Good location

Cons:

Parking is way overpriced
Toilet didn’t flush well. Little annoying

2026-07-16 via Nuitee
S
Sallie couple us
9
Relaxing stay
Pros:

Clean. Friendly staff Hayden was most helpful

Cons:

No mini fridge. I was quiet surprised to be honest

2026-07-13 via Nuitee
E
Emmanuella family_with_children us
9
2026-07-11 via Nuitee
K
KCuthbertson solo_traveller us
9
2026-07-06 via Nuitee
J
Judy solo_traveller us
8
2026-07-04 via Nuitee
O
Otto extended_group us
8
2026-07-03 via Nuitee
M
Matthew family_with_children us
7
Pros:

Location, clean

Cons:

No refrigerator. Shower plumbing issues.

2026-07-02 via Nuitee
J
Jan couple us
9
Convenient to UNC medical center and met our needs
Pros:

The staff was very friendly and accommodating. The room was very comfortable and clean.

Cons:

I didn’t like having to pay for parking

2026-06-29 via Nuitee
S
Stephen couple us
8
We enjoy staying here.
Pros:

After being there several times, we find everything to be very consistent between visits.

Cons:

This visit seemed very high priced.

2026-06-24 via Nuitee
K
Kristin family_with_children us
5
Cons:

No hot water for shower/bath, didn’t like that we had to park on 4th and 5th floor of parking garage each time we parked our car. Then walk down and go into hotel.

2026-06-21 via Nuitee
T
Theodore couple us
6
Pros:

Ok

Cons:

Handicap room too far from elevator. Not enough hot water in shower.

2026-06-19 via Nuitee
T
Thomas solo_traveller us
10
2026-06-16 via Nuitee
C
Crystal couple us
5
Could work on listening to guests when MANY are bringing up a smell in the lobby!
Pros:

The location was great. Size of the room and bathroom were comfortable.

Cons:

We were not aware of the $20 a night parking fee until we got there. The sheets were stained on one of our beds. The beds/pillows were very uncomfortable. There was a terrible sewer /
Sulfur smell in the lobby the entire time we were there. Several guests commented on it. When we asked the front desk they said they didn’t smell it. We never ate breakfast there due to the smell.

2026-06-15 via Nuitee
A
Ardito couple us
10
2026-06-15 via Nuitee