Museum Hotel

Hotels
8.3 (2183 reviews)
No. 74 Jalan A.S.Mansor , George Town , my
+60 11-8888 1601

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Beautiful property
Friendly staff
Cons:
Noise during the night
Inconsistent customer service

Categories

Cleanliness
7.95
The hotel is clean and well-maintained, but some issues such as noise may slightly detract from the overall cleanliness experience.
Service
8.45
Generally good service from the staff, but there were some inconsistencies that affected the experience negatively.
Location
8.95
Great location, quiet yet accessible to most places.
Room Quality
7.95
Rooms are visually pleasant, but noise from the street and building maintenance can be disruptive.
Amenities
8.25
Amenities are adequate, with some areas for improvement such as information availability.
Value for Money
7.95
The hotel is priced well for its offerings, though some guests may feel the value does not completely match service.
Food and Beverage
8.45
Breakfast options are good and well-presented, but some inconsistency in service regarding charges.
Overall Experience
8.45
A generally positive experience with the hotel, though night noise and minor service issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Historical Charm
Stay in a restored historical building in the heart of George Town's UNESCO World Heritage Site.

Convenient Location
Explore nearby attractions like Penang Heritage Gallery and enjoy easy access to Little India and Clan Jetties.

Comfortable Accommodations
Relax in air-conditioned rooms adorned with colonial-era furnishings and modern amenities.

To experience the perfect blend of heritage and comfort, book your stay at Museum Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Children under 2 years stays for free when using existing beds. A maximum of one child under 2 years is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.3
Based on 2183 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.25
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
Z
Zethy Hanum • couple • my
10
Overall a wonderful stay with yummy breakfast
Pros:

Beautifully restored

Cons:

Minor Aircond leak in the r

2026-08-08 • via Nuitee
N
NOBUHIKO • solo_traveller • tw
9
Good
Pros:

朝食がレストランで選べる
到着時のドリンクがいい
プールがある
アメニティが揃っている

Cons:

コンセントがアダプターが必要なところがある

2026-08-08 • via Nuitee
L
Lucille • extended_group • fr
8
2026-08-07 • via Nuitee
C
Celia • extended_group • es
8
Pros:

Te cambiaban las toallas todos los días. Había muchos productos de hotel disponibles.

2026-08-07 • via Nuitee
A
Audrey • solo_traveller • fr
8
Pros:

L'hôtel est très bien décoré et l'accueil était impeccable. Nous avons beaucoup apprécié notre séjour !

Cons:

La climatisation est assez bruyante dans la chambre et il y avait des petites algues vertes dans la piscine.

2026-08-06 • via Nuitee
Y
YUKI • solo_traveller • jp
9
2026-08-06 • via Nuitee
S
Sharmini • couple • sg
6
Interesting for a Heritage property
Pros:

Location, exceptional staff. Nice ambiance & Good food except for the breakfast. It was so so. Local coffee was not so great.

Cons:

The standard room was not comfortable. I was getting neck pains from the pillow’s and bed was not comfortable.
No proper place to get ready. Mirror I think was not thoughtfully placed. Found the room very inconvenient. The stairs leading to the bedroom was not safe, especially when going down.
Bathroom was good and big but the flush was not working properly even after reporting the issue.

2026-08-05 • via Nuitee
W
Waikuan • solo_traveller • my
10
Excellent stay
Pros:

I had a wonderful 3 nights stay at the Museum hotel. Everything was good. The hotel interior is so beautiful that it made me want to spend more time relaxing in the hotel. There are many places to sit around too. The breakfast has exceeded my expectation. Special thanks to Sri and Nina for taking good care of me :)

Cons:

nothing.

2026-08-05 • via Nuitee
S
Stefan • solo_traveller • at
10
2026-08-03 • via Nuitee
T
tim • solo_traveller • it
9
Pros:

La struttura è molto particolare, tenuta bene. La posizione è ottima

2026-08-03 • via Nuitee
P
Penny • extended_group • gb
8
2026-08-02 • via Nuitee
M
Moira • solo_traveller • au
8
Cons:

The bed area was very small. Or was difficult to move around the area. I frequently stubbed my toe on the bed base.

2026-07-25 • via Nuitee
Z
ZINEB • solo_traveller • ma
8
2026-07-25 • via Nuitee
S
Simone • extended_group • nl
9
Sfeervol en perfecte locatie
Pros:

De kamers zijn zo gezellig en authentiek. De locatie is perfect op loopafstand van het centrum. Fijne bedden, vriendelijk personeel en sfeervol ingericht en hele zachte handdoeken! Zouden dit hotel zeker weer boeken.

2026-07-23 • via Nuitee
C
chris • family_with_children • cz
8
We enjoyed our short stay. We had been to Georgetown before and enjoyed this nice historical hotel.
Pros:

The room was nice and clean and very comfortable. The location was a short walk to the old town and many restaurants. Parking very close by.

Cons:

Small pool.

2026-07-23 • via Nuitee
T
Terence • couple • us
9
Pros:

Good location, the staff were helpful especially DS. An extra special thank you.

Cons:

We stayed twice on our trip. Room 110 was very comfortable and the shower worked well. But in 107 we only got to lukewarm. Was very disappointed that they could not accommodate breakfast with our early departure.

2026-07-22 • via Nuitee
B
Belinda Mackie • couple • au
9
Pros:

Breakfast at Boomers was fantastic

Cons:

Choice of menu and quality of food great

2026-07-22 • via Nuitee
C
Chris • family_with_children • de
5
Schön anzusehen, aber es sollte auch alles funktionieren, insbesondere grundlegende Dinge
Pros:

Sehr detailreich und schön eingerichtet, eher auf alt als modern, wie der Name es schon sagt

Cons:

Unsere Toilette war verstopft und die Klimaanlage war sehr laut, diese war wohl auch leicht defekt

2026-07-21 • via Nuitee
R
Richard • family_with_children • nl
8
Prima locatie
Pros:

Een prachtig historisch pand om in te verblijven, het is schoon en personeel is vriendelijk ook weinig omgevingsgeluiden

Cons:

De wifi was dramatisch maar dat mag in zo’n historisch gebouw

2026-07-21 • via Nuitee
K
Kolawole • solo_traveller • gb
9
2026-07-21 • via Nuitee