Museum Hotel

Hotels
8.3 (2097 reviews)
No. 74 Jalan A.S.Mansor , George Town , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Beautiful property
Friendly staff
Cons:
Noise during the night
Inconsistent customer service

Categories

Cleanliness
7.95
The hotel is clean and well-maintained, but some issues such as noise may slightly detract from the overall cleanliness experience.
Service
8.45
Generally good service from the staff, but there were some inconsistencies that affected the experience negatively.
Location
8.95
Great location, quiet yet accessible to most places.
Room Quality
7.95
Rooms are visually pleasant, but noise from the street and building maintenance can be disruptive.
Amenities
8.25
Amenities are adequate, with some areas for improvement such as information availability.
Value for Money
7.95
The hotel is priced well for its offerings, though some guests may feel the value does not completely match service.
Food and Beverage
8.45
Breakfast options are good and well-presented, but some inconsistency in service regarding charges.
Overall Experience
8.45
A generally positive experience with the hotel, though night noise and minor service issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Historical Charm
Stay in a restored historical building in the heart of George Town's UNESCO World Heritage Site.

Convenient Location
Explore nearby attractions like Penang Heritage Gallery and enjoy easy access to Little India and Clan Jetties.

Comfortable Accommodations
Relax in air-conditioned rooms adorned with colonial-era furnishings and modern amenities.

To experience the perfect blend of heritage and comfort, book your stay at Museum Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Children under 2 years stays for free when using existing beds. A maximum of one child under 2 years is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2097 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.25
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
C
Chan extended_group my
10
2026-06-06 via Nuitee
A
anakiwanderlust solo_traveller ca
9
2026-06-06 via Nuitee
S
Sarah couple my
9
Will come back again
Pros:

Beautiful

Cons:

Delicious breakfast

2026-06-04 via Nuitee
S
siti lubna solo_traveller my
10
2026-06-04 via Nuitee
A
alessandra solo_traveller it
7
2026-06-04 via Nuitee
A
Adam solo_traveller my
9
2026-06-03 via Nuitee
S
SERGIO solo_traveller es
9
Pros:

Todo en general. Pero nos sorprendió muy positivamente el restaurante The Boomers con el desayuno y la cena y su servicio excelentes (muy simpaticos y profesionales camareros)

2026-06-03 via Nuitee
V
Ved solo_traveller my
7
2026-06-02 via Nuitee
S
Sudipta solo_traveller bd
10
2026-06-01 via Nuitee
A
ANITHA solo_traveller ae
10
2026-06-01 via Nuitee
M
Manon solo_traveller ch
9
Pros:

La propreté de la chambre est parfaite, la climatisation fonctionne bien.

2026-05-31 via Nuitee
C
Chaisrisawatsuk extended_group th
7
Pros:

Good location

Cons:

Better to provide hair dryer and the AC temp is too warm

2026-05-31 via Nuitee
T
Tianyu extended_group sg
10
Pros:

Location was great, quiet yet central. There is a bus stop, a mall and many food spots nearby, plus some cafes. We had great fun exploring the city. The room was very comfortable and beautifully furnished - air conditioner was very effective against the heat. We opted for no breakfast, as we wanted to try out local food spots, but we have heard good things about the breakfast. The concierge was very helpful. Thank you for a lovely stay!

2026-05-31 via Nuitee
I
Izham bin solo_traveller my
10
Perfect
Pros:

Close to the city centre.. walkable distance

Cons:

Nothing

2026-05-30 via Nuitee
N
nono0079 solo_traveller fr
10
Pros:

Super hôtel, bien situé, très propre.

2026-05-30 via Nuitee
Y
yu couple cn
6
Cons:

临街 晚上吵的很

2026-05-29 via Nuitee
I
Ian couple au
8
Nice old hotel, probably needing an upgrade
Pros:

Nice old building. Friendly staff. Room was comfortable and clean, but would benefit from an upgrade (rooms were being quietly renovated nearby). Didn’t get breakfast. A number of restaurants nearby.

Cons:

Probably a little far from the main action in Georgetown.

2026-05-29 via Nuitee
N
Natasha Ciancio solo_traveller mt
8
Pros:

The room was a stand alone with a terrace facing the jetty. Great for that morning coffee or evening drink. The staff all spoke great English so it was easy to communicate and the room was recently renovated.

Cons:

The cush

2026-05-28 via Nuitee
P
Poh solo_traveller my
8
2026-05-28 via Nuitee
T
TSUTOMU solo_traveller jp
8
2026-05-26 via Nuitee