Christie's Mill Inn & Spa, BW Premier Collection

Amazing place, great service and facilities.

Cleaniness is questionable because we checked in with an old cheetos on the carpet and the room smelled like sewage a little due to humidity, that said, staffs were friendly and they sent a maintenance crew to vaccum the carpet.

We didnt use spa services...pet friendly...

The entire property could have used a thorough cleaning, especially hallway carpets and behind/under furniture in the room we had. Charming shabby chique ambiance but tending a little more towards the shabby than the chique. However, the lakeside setting was absolutely SPECTACULAR! The staff was friendly and accommodating. Despite the charming English Country vibe the bar with a stunning sunset view played redneck American country music. Not at all in keeping with the clientele.

Our recent visit was disappointing due to a significant delay in service, only to us. We waited 30 minutes for a server after being seated, while tables around us received immediate attention. If it place was busy its understandable but it wasnt. This disparity in service felt like an act of purposeful neglect and a failure to provide inclusive service to all.

I liked the whole setting, even the weather cooperated.

This resort did not meet our expectations. We had a ground floor with a patio. The location was excellent and the room was spacious and the bed very comfortable. However the chairs were placed awkwardly right in front of the door to the patio. There was no bedside table on one side even though there was lots of room for one. There was inadequate lighting in the room- only one ceiling light and one small lamp. It was impossible to read after dark. The TV did not work but we were awakened at 2 AM by a bright flashing light on the cable box. The pool was open but rather chilly and the hot tub was not working. We still had to pay the full resort fee even though none of the activities were operational at this time of year.
The food was excellent and the waitresses ( Allison and Cathy) were too!
So all in all, not quite what we expected for the price. More attention to detail is required.

Amenities were not kept up with
Had to ask for fire pit and sauna to be started and had wait 1 hour for warmth. Mattresses were not put out and jacuzzi was broken and cold. Those are the amenities that meant the most when booking here and why we chose Christie’s. It was our honeymoon

We had such a nice, relaxing time. There's so much to do at Christie's Mill! We went kayaking, played board games, relaxed on the beach.... It's such a beautiful place! I absolutely love that it's a smoke free property!
Only thing I'd love to see would be more gluten free and vegetarian friendly options at the restaurant.

The staff were amazing

I was greeted by a very helpful and kind staff member upon check in. The facility sits on a lovely property. The rooms were clean but a bit dated. There were stairs and no elevator. The restaurant was large and I had a decent meal.

Not like before, but now owned by best western
and it is a mediocre restaurant not what was once great

Lots to do in the area!

Beautiful, clean, and very welcoming! The staff were so friendly, the atmosphere was relaxing, and it’s wonderfully pet-friendly. Perfect spot for a Muskoka getaway — can’t wait to come back!

Great location. Nice and quiet. Will definitely go back!

This place is a hidden gem if you keep some tips in mind. 1) When booking, ask for the newer section. We were given a room in the old section that looked out onto a roof with an a/c and other unsightly equipment, which we did not expect for our vacation resort. When we asked about changing rooms, the only other available option was overlooking the parking lot for an additional cost per night. We turned it down. 2) bringing a dog does not guarantee you a room with a walk-out patio. Again, ask in advance. 3) the restaurant does not serve lunch, and there is no microwave in the room. We visited a neighbouring resort for lunch which was lovely. 4) bring water shoes. The beach is a light layer of sand on top of rock. When the rock is exposed it can get very slippery and we actually saw somebody slip and fall. They were fine but it was concerning to witness. 5) even though dogs are permitted, they are not allowed in the restaurant unless they are service dogs. 6) The location on the edge of the water is ideal and the area is great for canoeing / kayaking, etc. It was not very busy which allowed for some peaceful times. The service was very kind, friendly, respectful.

A nice getaway. I was kinda expecting more though. The view was great and the staff was awesome , but the hotel is getting old and tired. Maybe a power wash and fresh paint?

Room was not was clean.

I will get over some of the thing's where this place can make an improvement such as housekeeping. The fridge was really dirty. I did call the front desk about it. One of the curtains was ripped. The iron was leaking water, and the exhaust fan in the washroom was making too noise, but front desk was notified about everything because the overall experience at this place was great. I did not mind staying at this place. The place and surrounding area is serene, quiet and beautiful Lakeview with a lot of activities for the kids. They have the pool and spa. A lot could be done and a lot of options for hiking, walking boating, canoeing, and boat paddling. The restaurant also has good food although they might want to add some flavour like salt(again food was cooked to perfection) I ordered Pickerel dish and kids had fish and chips that was so so good and burger… food tastes amazing. all things aside I will still recommend this place and I will def. give thus place another chance.