Prize by Radisson, Zurich Affoltern am Albis

Hotels
•
Prizeotel (Radisson)
8.2 (1606 reviews)
OBSTGARTENSTRASSE 7 , Affoltern , ch
+41 43 217 86 87

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.03
Several mentions of cleanliness issues, including dirty bedding and maintenance problems.
Service
9.5
Staff was noted as friendly and helpful across multiple reviews.
Location
9.04
Convenient location noted for tours and access to surrounding areas.
Room Quality
7.99
Rooms were generally clean but some furniture and amenities were outdated.
Amenities
7.52
Basic amenities provided; room facilities were limited.
Value for Money
8.48
Good value considering the price, especially in Switzerland.
Food and Beverage
7.53
Breakfast had limited options; some guests desired more variety.
Overall Experience
8.5
Overall comfortable stay, but improvements needed in cleanliness and food options.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:12

Property Description

Modern and Convenient Accommodation
The prizeotel Affoltern Am Albis, located between Zürich and Zug, offers a comfortable stay with free WiFi and coffee/tea facilities in all rooms.

Comfort and Technology
Each air-conditioned and soundproofed room features a flat-screen cable TV and a work desk with an ergonomic chair, ensuring a relaxing and productive stay.

Convenient Amenities and Accessibility
Start your day with a continental buffet breakfast and take advantage of parking in the underground garage. With quick access to the A4 highway and regular train connections to Zurich and Zug, exploring the area is easy.

Experience a seamless blend of comfort and convenience at prizeotel Affoltern Am Albis. Book your stay now for a delightful accommodation experience.

Important information:

Please note that it is not possible to open the windows of the building.

After 9:00 p.m., a late check-in fee of CHF 10.00 per hour is due.

After 11:00 a.m., a late check-out fee of CHF 40.00 is charged.

Hotel opening hours and reception staff: 6:30 a.m. to 11:00 p.m. Please note that if you arrive later than 11:00 p.m., we cannot grant you entry and check-in to our hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.2
Based on 1606 reviews
Cleanliness: 7.03
Service: 9.5
Location: 9.04
Room Quality: 7.99
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8.5
H
Hira • family_with_children • it
10
2026-08-08 • via Nuitee
L
Lisa • couple • it
8
2026-08-08 • via Nuitee
D
Diddan • couple • dk
8
2026-08-04 • via Nuitee
M
Maurizio • solo_traveller • ch
8
2026-08-02 • via Nuitee
S
Stefan • solo_traveller • ch
5
Wenn man nur schlafen will, ganz OK
Pros:

Zimmer OK, Lage sehr gut.

Cons:

Das Personal spricht nur Englisch, wenn denn überhaupt jemand da ist. Stattdessen mussten wir uns mit einer KI unterhalten (die nicht wirklich funktioniert) und CheckIn war alles andere als einfach. Noch nie ein so unpersönliches Hotel erlebt.

2026-08-02 • via Nuitee
S
Sandra • family_with_children • de
9
Kann man machen, nur für mich nicht unbedingt
Pros:

Gute Lage, freundliches Personal, sauber

Cons:

Man konnte kein Fenster öffnen, Fernseher funktionierte nur teilweise,

2026-07-24 • via Nuitee
K
Koen • family_with_children • nl
8
Dikke prima
Pros:

Vriendelijk en behulpzaam personeel.

Cons:

Het ontbijt is wat aan de karige kant, maar prijs-kwaliteit is goed. Hotel is ingericht op grote groepen, wij als stel met baby hebben hier geen last van gehad.

2026-07-24 • via Nuitee
F
Fabrice • couple • be
5
Een basic overnachting zonder ooit over te doen
Cons:

Hygiëne

2026-07-20 • via Nuitee
נטלי • solo_traveller • il
7
Pros:

A new hotel. Next to it, there is a shopping complex and a huge supermarket.

Cons:

The air conditioner didn't work well. There is no reception staff in the morning. The room doors are very hard to open. Breakfast was meager and repetitive.

2026-07-17 • via Nuitee
A
Ankit • solo_traveller • de
9
2026-07-16 • via Nuitee
S
Sanne • family_with_children • nl
8
Aanrader!
Pros:

Zeer vriendelijk personeel!

2026-07-13 • via Nuitee
2
283sonuk • NONE
2
Worst Raddisson in switzerland
Pros:

Worst hotel No Air condition working, tooth brush was not provided, internet on 6th floor was not working

2026-07-02 • via Tripadvisor
A
Alexander • solo_traveller • gb
8
Simple, Adequate and clean for an overnight stay
Pros:

Clean, basic hotel, easy check in and dedicated parking

Cons:

Breakfast was very minimal, A/C was not the best, mattress was very soft

2026-06-20 • via Nuitee
D
Diren • couple • de
8
2026-06-20 • via Nuitee
C
Chiara • couple • ch
3
2026-06-18 • via Nuitee
M
Michael • couple • gb
2
Very poor hotel with no staff to assist at all
Pros:

Location ok, next to motorway. It was clean

Cons:

Shocking experience. No staff available and reliant on technology that did not work well. Had huge trouble trying to enter property (no staff on site) and rung every phone line but no answer. Received a call back the following afternoon which was completely useless. Bed had a mattress that was very thin and worn. The curtains did not keep any light out. Really poor hotel and would never go back.

2026-06-18 • via Nuitee
C
Chiara • solo_traveller • ch
3
2026-06-18 • via Nuitee
C
Chiara • couple • ch
4
Insgesamt war die mangelnde Erreichbarkeit, die fehlerhaften Informationen und die Parkplatzsituation für uns sehr frust
Pros:

Die Unterkunft war in einer guten Lage. Die Zimmer waren I.O.

Cons:

Leider sehr enttäuschend. Die Unterkunft war praktisch nicht erreichbar. Trotz mehrfacher Kontaktversuche per E-Mail, Booking-Nachricht und Telefon haben wir nie eine Antwort erhalten. Telefonisch erreicht man nur eine KI, die teilweise falsche Informationen liefert (z. B. dass die Bar 24/7 geöffnet sei).

Auch die Parkplatzsituation war sehr ärgerlich: Wir bezahlten CHF 20, erhielten jedoch kein Ticket und mussten beim Ausfahren nochmals bezahlen. Zudem ist die Einfahrt nach 22 Uhr nicht mehr möglich.

Die Mitarbeitenden an der Rezeption waren freundlich, konnten jedoch nur Englisch sprechen. Insgesamt hat die mangelnde Organisation und Erreichbarkeit unseren Aufenthalt deutlich beeinträchtigt.

2026-06-18 • via Nuitee
H
Hanspeter und Lisabeth • couple • ch
8
Zimmer gut eingerichtet. Und sauber
Pros:

Schöne , angenehme Zimmer

Cons:

Leider kann das Personal kein deutsch
Schwieriges Parksystem!

2026-06-17 • via Nuitee
P
petrab872 • NONE • Zurich
2
Focus on large Asian groups
Pros:

This hotel is clearly focussed on large amount of people from Asia. Very disappointing stay and certainly would not recommend or ever come back.

The problems started before arrival: although we had prepaid and were told our room would be ready at 1:30 p.m., we had to wait until 3:00 p.m. At check-in, our reservation could initially not be found.
The first room was unacceptable, with hair in the bed and a shower hose repaired with tape. We had to change rooms, which cost us valuable holiday time.
The beds advertised as "Queen Size" are only about 132 cm wide, making them uncomfortable for two adults and affecting sleep quality. So not really made for "normal" size Europeans.

Further issues included a loose toilet seat, an extremely hard sofa bed, limited reception availability, and communication difficulties due to the lack of German-speaking staff. Totally unacceptable.

The first night was ruined by excessive noise from a large group in a neighboring room, and throughout our stay the hotel seemed heavily focused on large international tour groups rather than individual leisure guests.
The only real highlight was the breakfast staff, who were friendly, professional, and genuinely helpful.
Unfortunately, the overall experience did not meet the standards we would expect from a Radisson property, and we do not feel the price paid reflected the quality received.

2026-06-16 • via Tripadvisor