Diamond Bay

Hotels
8.2 (232 reviews)
Av. Ernesto Coppel Campaña no.- 725 Col. Zona Nuevo Mazatlan , Mazatlán , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Pleasant stay
Beautiful location
Nice pool
Cons:
Cleanliness issues
Strict service
Old room conditions

Categories

Cleanliness
7.78
Multiple mentions of cleanliness issues in rooms and pool. Needs improvement.
Service
8.25
Generally friendly staff, but some reports of rudeness and strictness.
Location
8.79
Good location near the beach with beautiful views, but slightly far from city amenities.
Room Quality
7.74
Rooms reported as old, with issues such as broken fixtures and cleanliness problems.
Amenities
8.27
Nice pool and peaceful atmosphere; however, lacks some basic amenities like WiFi in rooms.
Value for Money
8.73
Good price for the space and amenities offered, despite some maintenance issues.
Food and Beverage
7.78
Mixed feedback on food quality, with limited menu options.
Overall Experience
8.25
Pleasant stay with tranquility but room for improvement in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:51

Property Description

Luxurious Beachfront Location
Diamond Bay Boutique Resort, nestled on the beachfront in the New Mazatlan Area, offers an unparalleled experience with its infinity pool and breathtaking views over Esmeralda Bay.

Stylish Studios with Spectacular Views
Indulge in the comfort of our air-conditioned studios, each featuring a TV, balcony with pool or ocean views, and a convenient kitchenette for your convenience.

Dining and Entertainment
Enjoy delectable meals at our on-site restaurant, unwind in the games room, and take advantage of the free parking provided for all guests.

Experience the perfect blend of relaxation and adventure at Diamond Bay Boutique Resort. Book now to secure your slice of paradise by the beach!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MZT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 232 reviews
Cleanliness: 7.78
Service: 8.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.25
M
Mirna Veronica • family_with_children • mx
10
Good vacation
Pros:

The place is very calm and nice

Cons:

N/a

2026-02-14 • via Nuitee
D
Daniel • couple • mx
9
2026-02-10 • via Nuitee
B
Burgueño Ávila • family_with_children • mx
9
2026-02-09 • via Nuitee
A
Amelia • family_with_children • mx
10
Pros:

Es un buen hotel con una vista al mar esta alejado del malecón pero es mucho mejor sin pulmonía ruidosas son tolerables hasta cierto punto el hotel brinda tranquilidad me gustaría regresar pero que acepten mascotas es un punto más a favor

2026-02-08 • via Nuitee
J
Jose Ernesto • family_with_children • mx
8
perfecto para ir con familia
Pros:

un hotel para ir con familia y pasarla muy tranquilo... la alberca con vista a la playa excelente... las habitacion muy amplia y limpia con utencilios básicos para cocinar.

Cons:

falta de mantenimiento a las instalaciones del hotel... limpieza a la entrada... se ve descuidado...

2026-01-19 • via Nuitee
J
Jairo • solo_traveller • us
5
Pésimo servicio con el personal que trabaja ahí
Pros:

Los cuartos y la alberca muy limpios y bonita vista

Cons:

Que tienen demás reglas y son muy estrictos y te hablan de mala manera

2026-01-19 • via Nuitee
A
Azael • family_with_children • mx
4
Mala experiencia en recepción muy confuso
Pros:

Pues me gustó que estaba muy padre el hotel tenía entrada a la playa

Cons:

No me gustó que tuvimos que hacer doble vez el pago se me hace de muy mal gusto que llegues y te cobren cuando se supone que ya pagaste desde la app

2026-01-19 • via Nuitee
S
Sandra Leticia • family_with_children • mx
9
Pros:

Las instalaciones y su playa

Cons:

Esta un poco alejado del malecon pero esta muy bien

2026-01-17 • via Nuitee
F
fernando • family_with_children • mx
5
2026-01-10 • via Nuitee
N
Noe armando • family_with_children • mx
7
2026-01-10 • via Nuitee
C
Caraballo • couple • mx
8
2026-01-06 • via Nuitee
J
Jose ignacio • family_with_children • mx
4
Pros:

La vista al mar

Cons:

No entregaron la habitación a tiempo. Y la actitud del personal no fue muy profesional.

2026-01-05 • via Nuitee
H
Hector Fernando • family_with_children • mx
7
Pros:

Las habitaciones

Cons:

La alberca, agua muy fría, sucia y bajo nivel de agua

2026-01-02 • via Nuitee
M
MARCELA • family_with_children • mx
8
Pros:

Precio

Cons:

Falta que le den mantenimiento

2026-01-02 • via Nuitee
P
Paola • family_with_children • mx
9
Pros:

La alberca y la playa

Cons:

Las instalaciones en general y de los cuartos ya están algo deterioradas. Esta algo lejos y mal que no permitan pet friendly

2026-01-02 • via Nuitee
P
Pedro • family_with_children • mx
6
2025-12-31 • via Nuitee
H
Hernandez Galvan • family_with_children • mx
8
2025-12-30 • via Nuitee
H
Hernandez Galvan • family_with_children • mx
8
Pros:

El clima

Cons:

que no hay wifi en las habitaciones

2025-12-30 • via Nuitee
B
BRENDA LIZETH • family_with_children • mx
5
2025-12-26 • via Nuitee
L
Laura • family_with_children • mx
10
Pros:

La suite increíble y de excelente tamaño

Cons:

La ubicación muy lejos y no había opción de transporte para visitar la ciudad

2025-12-23 • via Nuitee